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MS Store and Electron Bot

So, what is Electron bot, and why it even matters if it is in the MS store. Electron bot is malware that somehow found its way inside MS Store via game clones of popular games temple run and subway surfer. This infiltration led to the infection of around 5000 systems over the globe in a very short period of time.

electron bot malware

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

  • SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
  • Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
  • Social media account promotion – Direct traffic to specific content on social media platforms.
  • Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

  • Lupy games
  • Crazy 4 games
  • Jeuxjeuxkeux games
  • Akshi games
  • Goo Games
  • Bizzon Case

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Fix DISM Error: The scratch directory size ...
One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it. One of the problems you can get while using the DISM tool is the following error:
“The scratch directory size might be insufficient to perform this operation”
This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below. Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt. Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”. Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:
mkdir C:Scratch
Note: The command you just entered will create a directory inside the root of the C: partition named Scratch. Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:
/ScratchDir:C:Scratch
 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.
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Preventing installation of Removable Devices
In case you don’t know, Windows 10 supports installation and use of a number of removable devices which includes plug and plays mouse, keyboard, and other USB-based devices. But this could actually pose a threat to the integrity of a computer system and thus, some organizations pose a restriction in using these kinds of devices. the restriction on these devices is also useful especially if you keep on leaving your computer idle and someone tries to mess it up by plugging in a removable device. In such situations, the restriction will defend the user against data theft. Thus, in this post, you will be guided on how you can prevent the installation of removable devices on your Windows 10 computer. There are two options that can help you in preventing the installation of any removable devices on your computer – you can either try to use the Registry Editor or use the Group Policy Editor instead. Follow whichever option you want to use the instructions given below but before you start, don’t forget to create a System Restore Point first.

Option 1 – Prevent installation of Removable Devices via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDeviceInstallRestrictions
  • From there, look for a DWORD named “DenyRemovableDevices” and set its value to “0”. On the other hand, if you can’t find this DWORD, just simply create it and set its value to 0.
  • Once done, exit the Registry Editor and reboot your PC to apply the changes made.

Option 2 – Prevent installation of Removable Devices via Group Policy Editor

Keep in mind that the Group Policy Editor is not available in the Home Edition of the Windows operating systems. Thus, if you are using one, just stick to the first option, otherwise, proceed to the following steps.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” and click OK or tap Enter to open the Group Policy Editor.
  • After that, go to this policy setting: Computer ConfigurationAdministrative TemplatesSystemDevice InstallationDevice Installation Restrictions
  • Next, look for the “Prevent installation of removable devices” entry and once you find it, set it as “Enabled”. From this window, you should see the following description of this policy setting:
“This policy setting allows you to prevent Windows from installing removable devices. A device is considered removable when the driver for the device to which it is connected indicates that the device is removable. For example, a Universal Serial Bus (USB) device is reported to be removable by the drivers for the USB hub to which the device is connected. This policy setting takes precedence over any other policy setting that allows Windows to install a device. If you enable this policy setting, Windows is prevented from installing removable devices and existing removable devices cannot have their drivers updated. If you enable this policy setting on a remote desktop server, the policy setting affects redirection of removable devices from a remote desktop client to the remote desktop server. If you disable or do not configure this policy setting, Windows can install and update device drivers for removable devices as allowed or prevented by other policy settings.”
  • Then click the Apply and OK buttons to save the changes made.
  • Now restart your computer to save the changes made. This should prevent the installation of any removable devices in your Windows 10 computer.
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Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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How to Fix the Error 0X80070005

0X80070005 - What is it?

0x8007005 is a Windows Error Code. You may come across this error if you don’t have the appropriate permission to install a particular Windows update. It is prompted as ‘Access Denied’ error message. Solution

Restoro box imageError Causes

The error code 0x80070005 usually triggered because of 2 reasons:
  1. Some updates require administrative permissions to be installed
  2. Due to malware and viruses

Further Information and Manual Repair

If you face this error while installing Windows updates on your PC, it is advisable to fix it immediately. By taking timely actions, you can update your PC easily and in case if the cause of the error code 0x80070005 is malware or some virus, you can stop it from causing more and serious damage to your system.  Sometimes malware and viruses can lead to data loss. To avoid such damages here’s what you need to do:

Cause: Updates require administrative permission

Quick Fix: If the 0x8007005 error occurs on your system due to administrative permission issues, then the best way to fix this error right away is to log on as an administrator. If there are many user accounts on your PC, then to resolve this error, make sure you log on using the user account that has administrator permissions on the computer. Once you log on as an administrator, now try to install the updates again.

Cause: Malware and Viruses

Quick Fix: If the error 0x80070005 occurs because of malware infection, the best way to resolve this error would then be to open your antivirus software and run a scan to detect the malware. However, if you don’t have antivirus software installed on your system, then it is advisable to download the software immediately. Download antivirus software. To be on the safe side download Microsoft Safety Scanner. Click on the run when prompted. Once the scanner is installed on your PC create a shortcut to Safety Scanner on your computer desktop so that it is easily accessible. Now double click on the icon and click on the full scan tab to start scanning for malware and viruses on your system. After the scan is complete, you will see a list of viruses on your PC. Now remove them all by hitting the delete tab and then repair. Now try installing the updates again. By following these quick-fix techniques, you can easily resolve the error 0x80070005 on your system by yourself, without calling an IT professional.
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How to Fix Error Code 1309

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:
Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.
When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Restoro box imageError Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:
  • Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
  • Lack of adequate use permission
  • The requested file was not found
  • Setup registry entries are modified in an unacceptable manner
To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.
  1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
  2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
  3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
  4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.
After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.
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How to remove "program" from startup

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

Program inside task manager

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

program in task manager with details

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

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Fix Libmysql.dll is Missing Error in Windows
Libmysql.dll is missing or not found error appears in Windows when the user is trying to open and run the application. In this guide, we will offer you solutions on how to fix and remove this annoying error.
  1. Check recycle bin

    Some applications or purely by accident itself libmysql.dll gets deleted. If you have not turned recycle bin off go to it and check to see if the file is by any chance there. If you find it, right-click on it, choose restore, the error will be gone.
  2. Update drivers

    Press ⊞ WINDOWS + X to open the Windows menu and click on Device manager In device manager locate device which has alert mark next to it Right-click on it and choose update driver Reboot your computer
  3. Run SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (admin) In command prompt type in sfc /scannow and press ENTER wait for the operation to complete and Reboot your system
  4. Reinstall application

    if you are getting an error only on one application or an error has started to appear after the installation of a particular application go to Windows applications, uninstall it and then install it again. There is a chance that the file has been corrupted during the installation process.
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Fix NETWORK_FAILED error in Chrome
Although the Google Chrome browser is one of the most used browsers, a lot of things could still go wrong when browsing the web using it. One of the errors you might encounter is the “ NETWORK_FAILED ” error. This kind of error in Chrome indicates that Chrome wasn’t able to send your request through the network connection. It could be that your computer has trouble connecting to a stable internet connection or there is some plugin in your Chrome browser that is causing the issue. The worst-case would be malware. But worry not for this post will guide you on what you can do when you encounter the NETWORK_FAILED error in Google Chrome. Make sure to follow each one of the options given below and see which one of them worked best for you.

Option 1 – Disable or remove any unwanted extensions in Chrome

As you know, browser extensions help in enhancing the browsing experience but there are also times when it does exactly the opposite, and such is the case with the NETWORK_FAILED error in Chrome. It could be that one of the extensions in your browser is the one that’s causing the trouble. To disable or remove these unwanted extensions, here’s what you have to do:
  • Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  • Look for Search.tb.ask.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  • Restart Google Chrome, then tap Alt + F, and select Settings.
  • Navigate to the On Startup section at the bottom.
  • Select “Open a specific page or set of pages”.
  • Click the More actions button next to the hijacker and click Remove.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

If removing or disabling the unwanted extension didn’t help in fixing the error, you can try using the built-in malware scanner and cleanup tool in Google Chrome. These tools help you get rid of any unwanted pop-ups, ads, unusual Startup pages, toolbars, and even malware.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

  • Launch Google Chrome and then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try to disable the Proxy

If you are using a proxy, you might want to consider disabling it as it could have something to do with the NETWORK_FAILED error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter or click OK to open the Internet Properties.
  • After that, go to the Connections tab where you should see the LAN settings. Click on it.
  • Next, uncheck the “Use a Proxy Server for your LAN” and ensure that the “Automatically detect settings” option is checked as well.
  • Then click Ok and then Apply to save the changes made.
  • Restart your PC.

Option 4 – Flush DNS and reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 5 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles would be for the best. That should do it.
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How to share games on Steam with someone
Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well? steam libraryWell, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.

The steam Family sharing feature

The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements. Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it. Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.

How to Share Your Game Library

In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account. To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.

Sharing Games on another Steam account

Now that Steam Guard is enabled on the primary account let’s share some games!!! Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again. Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!
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Headphones are not visible in playback devices
If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Audio inputs and outputs.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

  • Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
  • Tap Enter to open the Playback devices.
  • Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
  • After that, this should help in displaying the headphones in the section of Playback devices.
  • And if they are disabled, you can just right-click them to have them enabled.
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