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Malware Guide: How to Remove Solimba

What is Solimba?

Solimba is a bundled executable program. It was created to be launched as a promotional tool to get advertisements loaded on a user’s system, upon installation. As a bundle, Solimba offers installation of various programs, with the objective of promoting various products and services. It utilizes unethical techniques, as in the case with adware tactics to influence or for want of a better word, hijack an Internet Browser to affect a website’s result on a search results page. In this assessment, Solimba distributed ads on Internet Explorer, Chrome, and Mozilla browsers, by hijacking various Internet Browsers to change the user's experience. (Images are shown below)

Technical details about Solimba PUP include:

Digital Signature:  POPELER SYSTEM, S.L.

Entry Point:   0x0000C1DC

Assessment of Solimba Potentially Unwanted Program

Solimba PUP is all about the ads. Once this executable is installed, it penetrates your computer system and sends ads all over your Internet Browser – Chrome, Internet Explorer, Mozilla Firefox, and the likes.

For this assessment of Solimba.exe PUP, two installations were carried through. In layman's terms, I actually installed Solimba on two occasions to decipher the true nature of the PUP. It was shocking to find that both installations revealed different bundled programs and advertisements. In the first instance (as shown below), Solimba proved more aggressive in featuring ads for revenue advancements.

 Solimba employed aggressive advertising techniques

It’s important to note that hijacked results resulting from the installation of Solimba. This affected the results of the website on the Internet browser to boost its ranking, even without the use of a search engine. The advertisement displayed on the Internet Explorer search page routes the user to a software installation website. The utility tool in question was a “Windows 8.1 PC Repair” tool used to identify threats present on the Windows 8.1 OS.Advertisement shown on Chrome after Solimba Installation

The advertisement displayed on the Chrome Browser search page routes the user to a health and beauty magazine website. This site advocates health and beauty, especially issues concerning weight loss. Several ads were visible on-site, displaying products to assist people in losing weight.

During my installation of Solimba, the installation wizard underscored that four programs would be downloaded. These programs included N8Fanclub.com_KinoniRemoteDesktop, Lolliscan, PaceItUp, and SearchProtect. Interestingly, only two programs from the list were apparent or obvious. An N8Fanclub.com_KinoniRemoteDesktop file was made on the Desktop and SearchProtect was seen in “All Programs”, along with files stored on the computer’s Local Drive. The other programs that were “supposedly” installed remained concealed. A test was done to determine whether these were counted as extensions or add-ons to the varying web browsers but nothing was found on any of the tested browsers – Google Chrome, Internet Explorer, and Mozilla Firefox.

Description of 4 Installed Files

N8Fanclub.com_KinoniRemoteDesktop

When this file was initially found on the Desktop, a rootkit came to mind. A rootkit was used as a means to an end. Whoever was on the receiving end of this unwanted file would be able to connect to an infiltrated system without the knowledge of the user. After running the file to determine its behavior, nothing much happened. A message appeared indicating that the software couldn’t execute on the computer. That was pretty tricky since, to begin with, I didn’t place that specific file on the desktop but it came along with the territory and so I had to accept it.

Further research online into N8Fanclub.com_KinoniRemoteDesktop proved very rewarding. A search of the entire file name was not able to do the trick so I had to do research on both terms separately. After landing on N8Fanclub.com, I was nicely asked to disable my adblocker.

There seemed nothing harmful about the site. However, due to the fact that it was not what I initially installed, the program was an unwanted program. That’s exactly what Solimba does. It installs several other programs that were not requested by the user in an attempt to make money from advertising. The mere fact that this program got installed meant that it was to promote an online service.

KinoniRemoteDesktop

was a separate program. It was combined with N8Fanclub as a way to allow users to use their PC computer “as if they were sitting in front of it.” A user would be able to make use of a full web browser, watch Flash videos, play games, and even use office applications. This would be done from the user’s Nokia device. This is an advertisement at its best.

Lolliscan

This program did not allow me to see much since it didn’t leave a physical trace behind. However, during the installation, Lolliscan was listed as one of the four programs that would be installed. Overall, Lolliscan supposedly should be able to save people money since this form of the ad focuses on showing coupons when visiting sites such as Amazon. While this seems like a good deal, this ad will invade your personal space and distribute pop-ups at the most inopportune times.

PaceItUp

As the name states, PaceItUp is software added to a browser with the intent to speed your computer. Quite the contrary, PaceItUp does the total opposite since it installs bundled programs that slow down a computer system. PaceItUp is also known for displaying ads and tracking what the user does on his/her computer system.

SearchProtect

It’s known for hijacking your computer’s homepage. In fact, this addition is very stubborn and often possesses a challenge when a request to uninstall is made.

Further Information on Solimba

The second installation of Solimba also had its own dose of bundles to display. In comparison to the first installation, two programs from the bundle were different while two remained the same.

two additional programs were installed along with the second installation of this bundle. These were dubbed Optimizer Pro and GamesDesktop. SearchProtect and N8Fanclub.com_KinoniRemoteDesktop remained triumphant and unbeatable. They were repeated within the installation.

To completely remove Solimba from your computer, click here to download and install Spyhunter.

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Windows 10 isn’t activated after upgrading for free

Error Code “Windows 10 isn’t activated after upgrading for free” – What is it?

Windows 10 isn’t activated error occurs when Windows users attempt to upgrade to Windows 10 for free and end up in a non-activated state. It is a Windows 10 activation error affecting PC owners who attempt to upgrade their Windows 7 or Windows 8.1 operating systems. A message box will appear with the following message: “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update.”

Common symptoms of this error code include the following:

  • Inability to upgrade for free to Windows 10
  • The appearance of activation error code in the message box

Solution

Restoro box imageError Causes

To understand the cause of this activation error, users will need to understand activation within Windows. Activation is a process that allows Windows to verify that you are upgrading your operating system based on the Microsoft Software Licensing Terms. These terms specify, for instance, the number of devices upon which you can use Windows.

Once you have a genuine copy of Windows and you are following the terms mentioned earlier, you should be able to activate and complete the upgrade to Windows 10. However, the activation fails when these conditions are not met. Note also that the error may occur if users fail to upgrade to Windows 10 before reinstalling, requiring them to repeat the installation process by first going back to the previous version of Windows present on their system. Once the upgrade process is not done as should, you might encounter other Windows 10 errors such as error code 0xc0000142

If you see this error code, “Windows 10 isn’t activated after upgrading for free” proceed to rectify it using manual repair methods below.

Further Information and Manual Repair

To fix this activation error code in Windows 10, users will need to employ at least one manual repair procedure. This process can successfully be completed by non-technical Windows users. However, you may also consider getting assistance from a Windows repair technician if you are not certain you have the requisite skills needed to complete the manual repair tasks below.

The main methods to resolve the error code “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update” is as follows:

Method One: Manually Activate Windows

If you attempted upgrading for free to Windows 10 and ended up with the activation error you will need to first perform a manual activation. Follow the steps below to complete the process.

  • Step one: Tap or click the Start button
  • Step two: Select Settings then Update & security
  • Step three: Select Activation
  • Step four: Once activation status is Connect to the Internet to activate Windows, click or tap Activate

The steps above enable users to successfully activate Windows 10 if the issue involves a connection problem. However, if Windows is not activated, it may mean your copy of Windows is not genuine. This may require you purchase a copy of Windows to rectify the issue. However, if you have a genuine copy of Windows proceed by applying the steps found in method two.

Method Two: Use Product Key to Verify Copy of Windows

A valid product key is one way you can verify your copy of Windows is genuine. This will enable you to complete activation and allow you to access the free upgrade to Windows 10. Follow the steps below.

  • Step one: Click or tap the Start button
  • Step two: Select Settings then Update & security
  • Step three: Click Activation
  • Step four: Select Change Product Key then type in the product key. (Ensure you type the 25 characters in the correct order.)

Method Three: Use an Automated Tool

Error codes in Windows often occur due to poor maintenance of one’s PC. To improve your system and reduce your machine’s risk of experiencing error codes, download a powerful automated tool. This tool is both powerful and user-friendly, making its benefits accessible to even the most non-technical Windows users.

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Fix CSGO Crashes in Windows 10
Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.
  1. Update your display drivers

    Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.
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    Just how much important is it to have the latest display drivers so it is to have the latest Windows update. Often problematic things are addressed in the update itself.
  3. Turn off compatibility mode

    Compatibility mode is most often the cause of crashes. Go to the game installation folder and search for csgo.exe. Once you locate it right-click on it and choose properties. Under properties, find the compatibility tab and turn off compatibility mode if it is ON. Uncheck run as administrator also
  4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

    If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game
  5. Lower game settings

    If previous steps did not help and the game still crashes, try lowering game graphic settings. Crashes can happen if a game is heavy on the current system resources.
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Why you should upgrade your 60Hz Screen

The number of Hertz is the number of how many images your screen draws in one second. So monitor with a refresh rate of 60Hz will draw 60 images each second on your screen. To most users, this will look fine and enough but actually, if you would place them in front of a 120Hz screen difference will be visible right away.

high refresh rate monitor setup

Benefits of higher refresh rates

In most simple words just looking at a screen that has a higher refresh rate will produce a more natural feel of things, although some people would argue that flickering can not be seen on 60Hz monitors and that should be enough, I would argue that they never watched the movie, played the game or used high refresh rate screen when they can state something like that.

Yes, 60Hz might be enough to look at the web page or read some documents but long exposure to 60Hz can have a tiring effect on the eyes in the long run. 120Hz and above just feel more relaxed and it is far less demanding on the eyes. Watching movies also is much better on a higher refresh screen, with way much less motion blur in fast scenes giving the overall experience a greater natural feel.

Gaming is perhaps an area where a refresh rate of 120Hz and above will show its best. Having a higher refresh rate will be easier on your eyes and can even give you a competitive edge. When for example you have twice more images per second on your screen than your opponent his movement will be more fluid and predictable because of that and overall precision will be much higher when moving the cursor in the game since more frames per second means more precision and smoother movement.

The dark side of high refresh rates

After all the positive things that were said about the advantages of high refresh rates, it is just fair to look at some negatives or in this case only negative one and that is Computer power. As said in the previous section having a 120Hz refresh rate means having 120 frames displayed on the screen per single second. Having even higher monitors like 360Hz means even more frames per second and in order to actually see all of that frames you will need to have enough computer power to back it up. Having for example screen with a refresh rate of 240Hz means nothing if your GPU and rest of the computer are able only to push 150 frames per second, in this case, you will still have 150 frames in one second despite the monitor being able to go to 240.

Conclusion

Generally and with all of my heart I would recommend moving away from 60Hz monitors, yes they are cheaper and more affordable but at the end of the day if you are someone like me who spends most of his daily time in front of the computer you would be grateful to have higher refresh rate screen and save your eyes, and after all, why not enjoy some smoother and better movie and game experience as well as saving your eyesight.

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How to Fix 'We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005' Error Code on Windows 10

We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 -- What is it?

Some Windows users have been experiencing errors in an attempt to upgrade to Windows 10 OS. This includes the “We Couldn’t Install Windows Technical Preview 0x80070070 – 0x20005” error code. If you’re one of the many users who’ve encountered this error, you might want to check the available space on your device. Error code 0x80070070 – 0x20005 occurs when you do not have the required space to be able to install the upgrade.

Solution

Restoro box imageError Causes

Just like the other alternatives of error code 0x80070070 – 0x20005 such as 0x80070070 – 0x50011, 0x80070070 – 0x50012, and 0x80070070 – 0x60000, We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 is most likely caused by the following:
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  • Incomplete installation or improper deletion of applications
  • The device is infected with virus or malware

Further Information and Manual Repair

In order to upgrade to Windows 10, you need to have at least 40 to 50 GB of free space in your device. Thus, you need to free up some space in order to successfully upgrade your system to Windows 10. See below for the manual methods you can employ to solve your problem.

NOTE: It would be best to seek help from an experienced technician if you are not confident enough to perform the manual methods yourself or you can alternatively make use of an automated tool.

Method One: Clean Up Your Device

  1. Click Start then browse Afterwards, click on This PC.
  2. Right-click on Local Disk (C:) then choose
  3. Under the General tab, click on Disk Cleanup.
  4. Once the Disk Cleanup window appears, check all items you want to clear down, making sure that the recycle bin is empty and clear any temp files, as well as error logs. Click OK once you’re done.
  5. Repeating the same process above, clear down your system files as well to ensure that the old OS files from your previous system are taken down by clicking on Clean up system files in the Disk Cleanup window.

 Method Two: Uninstall Unused Applications

Sometimes, there are unused applications just lying around your device. This may take up your needed space from your device for a system upgrade. Uninstalling these applications can make space that will eventually elude error code 0x80070070 – 0x20005 along with its alternatives – code 0x80070070 – 0x50011, code 0x80070070 – 0x50012, and code 0x80070070 – 0x60000.

  1. Open the Control Panel then select Programs and Features.
  2. Check on unused applications on your device
  3. Right-click on the unused application then select

 Method Three: Remove or Archive Files

If there are tons of images, media, videos, or documents that you rarely use but will still be needing in the future, you can move these files to another drive where Windows 10 will not be installed on.

If there are no secondary drives in your device, consider using a USB Drive or external hard disk. Another option you can do is making use of cloud storage programs like One Drive or Google Drive. In this way, you’ll still have access to these files even if it’s not in a physical location while making larger space in your device.

Method Four: Scan Your Device For Viruses

Most Windows users download applications or software regularly. These applications or software might come from unsafe sites where you might have accidentally downloaded a virus or malware along with the legit application or software you intended to download.

With that said, it is highly recommended to download and install in your device a reliable and powerful antivirus. Using an antivirus, you can now perform an overall scan of your device’s system. Once you’re able to detect and remove any suspected virus or malware, you’ll now be able to get rid of the error code 0x80070070 – 0x20005. After solving the issue, you can now resume upgrading to Windows 10.

Method Five: Download An Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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And here is the preview of them

W11_32W11_31W11_30W11_29W11_28W11_27W11_26W11_25W11_24W11_23W11_22W11_21W11_20W11_19W11_18W11_17W11_16W11_15W11_14W11_13W11_12W11_11W11_10W11_09W11_08W11_07W11_06W11_05W11_04W11_03W11_02W11_01
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Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
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    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
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    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
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  • Exit the Group Policy Editor and restart your computer.
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  1. Change startup type of UOS service to automatic

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  2. Try to fix it in the command prompt

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  3. Try to fix it via registry editor

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  4. Try with a new user account

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  5. Perform SFC scan

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How to Fix DCOM Error 1084 on Windows
Distributed Component Object Model or DCOM is a module on Windows computers that allows computers to run programs over a network to another computer. It is a software component from Microsoft that allows COM objects to communicate with each other while that program is remotely running over the network. The COM Model is another extension of the DCOM model which both work together in order for the intended task to be executed. To make this module work, there are three components needed such as the Class Identifier or CLSID, the Programmatic Identifier or PROGID, and the Application Identifier or APPID. However, DCOM does not always work as expected as it could still encounter some errors. One of them is error 1084. Because of this error, the execution of programs in a remote computer on the network would be interrupted. So if you encounter the DCOM error 1084 when you try to start a service like running the DISM tool or in other scenarios on your Windows 10 computer, then this post could help you. Refer to the instructions given below to start troubleshooting the problem.

Option 1 – Try checking the status of DCOMLAUNCH Service or DCOM Server Process Launcher and its 3 dependencies

The DCOM Server Process Launcher service launches both COM and DCOM servers in response to object activation requests. This is why if this service is stopped or disabled, the programs that are using COM and DCOM won’t properly function. So you need to make sure that the DCOMLAUNCH service is running.
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  • Next, check the following services:
    • DCOM Service Process Launcher
    • Background Tasks Infrastructure Service
    • Local Session Manager
    • Remote Procedure Call (RPC)
  • Then right-click on each one of the services and click on their Properties.
  • After that, select Automatic from the drop-down menu of Startup Type and make sure that all the aforementioned services are Running.
  • Now click OK for each one of the services.

Option 2 – Troubleshoot the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing DCOM error 1084. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the DCOM error 1084. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Before we begin, you should make sure the file you're trying to convert is compatible with the Kindle:

HTML RTF JPEG GIF PNG BMP or PDF The compatible file types cover most formats you're likely using, but if you find the document you want on your Kindle isn't compatible, there are a few ways to convert it. In the program it typically opens into, like Microsoft Word for .doc files or an image editing apps for .PNG ones, select 'Save As', and in the drop-down menu, see if any of the compatible options are available. If not, you could try a PDF converter tool. There are plenty of great paid options and a few good free ones too.

Transfering PDF

To get a PDF on a Kindle, you're going to need to know your Kindle's email address. You'll need to head over to the Amazon website and sign in first. Select 'Your devices and content', click 'Manage Devices'. You should see a list of the books you have assigned to your Kindle account, above this list, in a toolbar should be some options - you'll currently be on 'Content', which should be followed by 'Devices', 'Preferences' and 'Privacy Settings'. Click on 'Devices', and in the next menu, select the option for the Kindle you want the document on. You'll be brought to a Device Summary page which tells you your Kindle email as well as the type of device it is. You now need to approve your personal email, so that when the Kindle receives your PDF, it knows to download this. Make sure the email you approve is the one you're planning to send documents to your Kindle from otherwise it won't work. To approve your email address follow the steps for finding your Kindle email address but instead of selecting 'Devices' in the top bar, click 'Preferences'. Scroll down this list until you find Personal Document Settings, and select this option so it expands into more options. From here, scroll down until you find 'Approved Personal Document E-mail List'. This list will show people who can email stuff to your Kindle, Below the emails is an option to 'Add a new approved e-mail address', which you should select. Enter your email address and click 'Add address' to get yourself approved. Head over to your email client of choice, attach the file to an email, and send the email to your Kindle email address. You're able to send multiple documents at once, so if you have loads of files you want on your Kindle, you don't need to send separate emails. If you're sending over a PDF file, you can ask Amazon to automatically convert the file into a Kindle one, which lets you annotate the sections and change the font size. Simply put the word 'convert' as the subject line and the rest will be handled for you. 'Sync Your Kindle'.
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Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
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