Malware Guide: How to Remove Solimba

What Is 0x000000D1 Error?

Error code 0x000000D1 is a serious error that is displayed when Windows automatically shuts down to protect the system against further damage.

Usually, when this error occurs, the message displayed to the users states something like STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Solution

What Causes 0x000000D1 Error?

Usually, the STOP 0x000000D1 error code is caused by issues like incompatibilities, third-party drivers, driver conflicts, outdated drivers, malicious drivers, and other related problems.

Speaking technically, the message displayed to the user actually means that the kernel-mode driver has tried to gain access to memory at an unreasonably high process IRQL.

If left unfixed, STOP 0x000000D1 error can become quite serious. Increased frequency of occurrence may not only lead to data loss but can cause system corruption as well. That’s why it is crucial to fix it and to resolve the underlying issues causing it as soon as possible.

Further Information and Manual Repair

There are different ways of quickly fixing this error, some of which are briefly listed below as follows.

• The solution advised for advanced users is to start the system and log on to it as the administrator. Then do to Start button. Click on All Programs -> Accessories-> System Tools->  System Restore. Here you will find the option, “Restore my computer to an earlier time”. Click on it and select ‘Next’. A list of restore points will appear in front of you. Select the latest restore point and then click on ‘Next’. The confirmation window will appear again. Click on the Next button again. Restart your computer. Congratulations, you have successfully restored your computer.
• Another way that’s more suitable for novice users goes as follows. Download a repair utility tool. Now install the program. You are most likely to come across a Scan button. Once that happens, choose the Fix/Repair button. Your scan will be completed. The error will be removed. You can then restart your computer again to ensure the error is no longer displayed.

Some other suggestions to keep your computer from encountering these problems in the future are outlined below.

• Update all your drivers. Obsolete or old hardware or software drivers may also trigger this STOP 0x000000D1 error.
• If you have recently installed or modified a driver or hardware and the error has occurred afterward, it is highly likely that the installation or modification has caused it. Revert back to the original settings to steer clear of this driver in the future.

Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Error Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.

• Corrupt or damaged Outlook Add-ins
• Corrupt or damaged Outlook bar
• Unfinished Outlook installation
• Faulty settings
• Thorconnwndclass Norton is being used with Outlook

Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.

• The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.

Some other tips for manually resolving this problem are listed below as follows.

• First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
• Another useful approach is to employ the Inbox Repair tool offered by Outlook.
• Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.

There is one service in the Windows operating system that is responsible for managing all the print jobs as well as handles the interaction with the printer. This service is known as the Print Spooler service. However, if it stops running, then you won’t be able to print anything on your computer. In such a case, you can try to restart the Print Spooler service, and to do that, you have to open the Windows Services Manager and look for the Print Spooler Service. Once you found it, right-click on it and select Restart. If it isn’t running, select Start and if the Service starts working again, then good but if not and you got an error message instead that says, “Windows could not start the Print Spooler service on Local Computer, Error 1068, The dependency service or group failed to start”, then read on as this post will give you a couple of suggestions you can try to resolve the issue. The reason why you could not start the service is most likely because the Print Spooler service is dependent on other services which might not be properly running. If the following services are not running then it’s no wonder why you’re getting the error.

• HTTP Service
• Remote Procedure Control (RPC) Service

You might not see the RPC service which means that the Print Spooler Service does not recognize its dependency on the RPC service. In such a case, you have to manually configure the dependency by following the options given below.

Option 1 – Try configuring the dependency via CMD

The first thing you have to do is to configure the dependency using CMD. Refer to the steps below to do so:

• Open an elevated Command Prompt.
• Then type in “sc config spooler depend= RPCSS” and hit Enter.
• After the command has been executed, restart your computer and then check if it fixed the problem. If not, proceed to the next given option below.

Option 2 – Fix dependency via the Registry Editor

You can also resolve dependency using the Registry Editor. How? Refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler
• Next, right-click on the “DependOnService” entry located on the right pane and select Modify.
• Now change its value data to “RPCSS” and click OK to save the changes made and then exit the Registry Editor.
• Reboot your computer and see if the issue is resolved.

Option 3 – Try running the Printer Troubleshooter

Another option you can check out is the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Easy Home Decorating is a Browser Extension for Google Chrome. It offers users tips and tricks on how to manage your home decoration, you can find ideas for certain rooms, combine and plan. This might seem useful at the start, however, all this extension does is add a toolbar that links you to the most popular Home Decor Websites that you can find on any Search engine within seconds.

When installed it changes your default search engine and new tab page to MyWay.com or Ask.com (depending on the extension version). It monitors user browsing activity in the background, allowing it to gather visited websites, clicked links, search queries, and other user information. This data is later sent/sold to better target ads.

While using this extension you will see additional ads and sponsored content displaying throughout your browsing sessions. Several anti-virus applications have marked this extension as a Browser Hijacker and a potential security flaw and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that modifies web browser configurations without the user’s knowledge or approval. These hijacks happen to be increasing at an alarming rate worldwide, and it could be actually nefarious and sometimes harmful too. Browser hijacker malware is developed for many different reasons. These are generally used to force visitors to a particular website, manipulating web traffic to earn ad revenue. It might seem naive, but the majority of these websites are not legitimate and can present a serious risk to your online safety. Moreover, hijackers could make the whole infected system vulnerable – other destructive malware and viruses would use these opportunities to get into your computer effortlessly.

How one can know if your browser has been hijacked

Here are some signs and symptoms that suggest you’ve been hijacked: your web browser’s home page is suddenly different; if you enter a URL, you find yourself regularly directed to a different site than the one you meant; the default online search engine is modified; unsolicited new toolbars are added to your web browser; you see a lot of pop-up ads on your computer screen; your web browser gets slow, buggy, crashes frequently; you can’t visit specific websites like home pages of security software.

How does a computer get infected with a browser hijacker?

Browser hijackers infect computer systems in numerous ways, including through a drive-by download, a file-share, or an infected email. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious purpose. Other times you might have inadvertently accepted a browser hijacker as part of a software bundle (generally freeware or shareware). Examples of well-known browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers could affect the user’s web browsing experience significantly, monitor the websites visited by users and steal private information, cause difficulty in connecting to the web, and finally create stability problems, causing programs and systems to freeze.

How you can fix a browser hijack

Certain kinds of browser hijackers can be effortlessly removed from your PC by deleting malicious software applications or any other recently installed shareware. But, many hijackers are very hard to identify or eliminate as they might get themselves associated with some important computer files which allow it to operate as a necessary operating system process. Rookie computer users should never try the manual form of removal methods since it requires comprehensive computer knowledge to carry out repairs on the computer registry and HOSTS file. Anti-malware application is really efficient with regards to picking up and removing browser hijackers that normal anti-virus application has overlooked. To eradicate any kind of browser hijacker from your PC, you can download this certified malware removal program – SafeBytes Anti-Malware. Employ a system optimizer (like Total System Care) together with your antivirus software to solve various registry issues, remove system vulnerabilities, and improve your computer's overall performance.

How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad, but certain kinds of malware do much more damage to your PC than others. Some malware is designed to restrict or prevent things that you wish to do on your personal computer. It may well not permit you to download anything from the net or prevent you from accessing some or all of the websites, especially the anti-virus sites. If you’re reading this article, you probably have got infected by a virus that prevents you from downloading a computer security program such as Safebytes Antimalware on your PC. There are some steps you can take to get around this issue.

Install in Safe Mode

The Windows OS has got a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. If the malware is blocking access to the internet and affecting your PC, running it in Safe Mode allows you to download antivirus and run a scan while limiting possible damage. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the malicious software. Now, you can run the antivirus scan to eliminate viruses and malware without any interference from another application.

Switch to an alternate internet browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking specific versions of the browser. In case you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the most effective course of action is to switch to a different internet browser such as Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to save and operate an antivirus software program entirely from a Thumb drive. To run antivirus using a thumb drive, follow these simple steps: 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Put the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the instructions to finish the installation process. 5) Now, insert the pen drive into the infected PC. 6) Double-click the EXE file to open the Safebytes program right from the flash drive. 7) Click “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

To help protect your laptop or computer from various internet-based threats, it’s very important to install an anti-malware program on your PC. But with countless numbers of antimalware companies out there, these days it’s challenging to decide which one you should buy for your PC. Some of them are good, some are ok types, while some will harm your PC themselves! You must pick a company that builds industry-best anti-malware and has gained a reputation as reliable. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious user. SafeBytes is a powerful, real-time anti-spyware application that is designed to assist the everyday computer end user in safeguarding their computer from malicious internet threats. With its cutting-edge technology, this application will allow you to remove several types of malware including viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

There are plenty of great features you’ll get with this particular security product. Listed here are a few of the great ones:

Real-time Threat Response: SafeBytes offers real-time active checking and protection from all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and its unparalleled firewall shields your PC from illegal access by the outside world. Antimalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool can find and get rid of many obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus software will miss. Website Filtering: SafeBytes checks and gives a unique safety rating to every website you visit and block access to webpages known to be phishing sites, thus protecting you against identity theft, or known to contain malicious software. Lowest CPU and RAM Usage: SafeBytes provides complete protection from internet threats at a fraction of the CPU load due to its advanced detection engine and algorithms. Premium Support: For any technical questions or product support, you could get 24/7 expert assistance through chat and email. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can be sure that your PC will be protected in real-time once you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes Anti-Malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to get rid of Easy Home Decorating manually, you might accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser add-ons, you could remove it by visiting the browser’s Add-on/Extension manager. Additionally, it is suggested to factory reset your web browser settings to their default state. To make sure of complete removal, find the following Windows registry entries on your computer and delete it or reset the values appropriately. Please remember that this is for experienced users only and might be challenging, with incorrect file removal causing additional PC errors. Also, certain malware is capable of replicating itself or preventing deletion. Completing this task in Safe Mode is suggested.

If you have a BlueTooth device on your computer, you know that each time you need to receive or transfer the file you need to find the icon in the system tray, right-click on it and choose the desired option. But there is a simpler solution, create a Bluetooth icon on the desktop so it is always easy to access. Open File Explorer by pressing ⊞ WINDOWS + E Go to C:\Windows\System32 Find fsquirt.exe Right-click on it and choose copy Go to the desktop and right-click, choose paste Rename the file to Bluetooth And, you are done!

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

If you were having some problems with your internet connection and you tried to run the Internet Connections troubleshooter but it displays an error message instead that says, “The default gateway is not available”, read on as this post will show you what you can do to fix this error. The first thing you can do to fix this error is to restart your computer and then try to run the Internet Connections troubleshooter again. However, if you still see the same error message, then you might want to troubleshoot the problem further. You can try to install the Network driver or reinstall the Network adapter drivers. You could also verify the power saving mode or reset TCP/IP as well as disable the Firewall temporarily.

Option 1 – Try installing the Network driver

The very first thing you can do to resolve the error is to install the network driver. It is a common solution to this kind of problem and most users encounter it right after a fresh installation of Windows 10. So if you have done this, then you need to install the network driver so that the network adapters can start working. You can find the network driver in the motherboard CD. On the other hand, if you are using a laptop, you might have to use another computer or mobile to download the network driver from the manufacturer’s website.

Option 2 – Update the Network Adapter drivers

If the first option is not applicable to you since you already have network drivers in your computer, you might want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

You could also try to reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Try to verify power-saving mode

If you are using a Windows 10 laptop, then you should know that the Power Options panel plays an important role. So if you’re getting an error in your laptop, you have to check some settings that are related to the Power Saving mode. To do so, follow these steps:

• Open Control Panel and go to Hardware and Sound and click on Power Options.
• Next, click on the “Change plan settings” option of your selected plan and then click the “Change advanced power settings” option.
• After that, you should see the Power Options window, and here, expand the Wireless Adapter Settings and Power Saving Mode.
• Now make sure that the Maximum Performance option is selected. If it’s not, select it and save the changes you’ve made.

Option 4 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Temporarily disable Firewall

On the other hand, the error could also be due to the Firewall software installed on your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the error “The default gateway is not available” due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:

1. Reset your network devices to make sure your router hasn't become flooded with data.

   Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.

   1. Shut down all computers connected to the modem/router.
   2. Power down and unplug the modem and the router if you're using one.
   3. Allow to sit for 60 seconds unplugged.
   4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
   5. Start the computer and allow it to completely boot up.

2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

   If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.

   1. Try plugging your computer directly into your modem.
   2. Shut down other programs that access the internet, such as other games or download programs.
   3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.

3. Update your drivers and operating system to resolve any compatibility issues.

   Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.

   • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
   • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
   • Check our supported video cards articles to make sure your hardware is compatible:
     • World of Warcraft
     • Hearthstone
     • StarCraft II
     • Diablo III
     • Heroes of the Storm
     • Overwatch

   Refer to the steps below to update drivers and software for your operating system.

4. Release and renew your IP and flush your DNS to resolve any network conflicts.

   1. While on the desktop, press Windows Key and type CMD.
   2. Right-click Command Prompt and select Run as administrator.
   3. Type ipconfig /release in the command prompt.
   4. Wait a few seconds for a reply that the IP address has been released.
   5. Type ipconfig /renew in the command prompt.
   6. Wait a few seconds for a reply that the IP address has been re-established.
   7. Type ipconfig /flushdns in the command prompt.
   8. Close the command prompt and attempt to make a connection.

5. Close all other applications to resolve software conflicts and free up resources.

   Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items

   1. Press Ctrl+Shift+Esc to open the Task Manager.
   2. Click More Details.
   3. Select the Startup tab.
   4. Right-click on each item and select Disable.
   5. Restart the computer.

   If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.

6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

   1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
   2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
   3. Delete the Battle.net folder.
   4. Run Battle.net and update the game to see if the issue persists.

   If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.

   Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.

The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:

• Press ⊞ WINDOWS + R to open the run dialog.
• In the Run dialog type: taskschd.msc
• Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
• On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
• At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
• Repeat the process with all other tasks listed in the middle pane.
• Exit Task Scheduler.