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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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Comprehensive list of Cortana voice commands

The following list of commands are examples you can use to learn how to control Cortana with voice commands. Keep in mind that there isn't a specific way to speak the commands. For example, Hey Cortana: Let me listen to some tunes is the same as asking for a more systematic command like Hey Cortana: Play music.

Cortana basic voice commands:

Getting the time for any location:

  • "What time is it?"
  • "What time is in New York?" or "What time is in Greece?"

Getting weather information for any location:

  • "What's the weather like?"
  • "What's the weather in Madrid?" or "What's the weather in Slovakia?"
  • "When does the sun set?"
  • "Is it hot in Hawaii?"
  • "How's the weather looking for tomorrow/next week?"

Opening (Store and desktop) apps and websites:

  • "Open Photoshop" or "Go to Firefox"
  • "Open errortools.com."

Getting news information:

  • "Show me top headlines."
  • "Show me the latest news."
  • "Show me weather news."
  • "Show me Blizzard stock."
  • "Show me bitcoin exchange rate."
  • "What was the score of the last Brazil football game."

Creating a note:

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  • "Create Shopping note."
  • "Create Shopping note: Buy a basket of eggs"
  • "Take a note."
  • "Draft a note."
  • "Write a note."

Translating to a different language:

  • "Translate."
  • "Translate Hello to German"
  • "Translate Where is the nearest park? to Spain"

Doing math:

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  • "What's 43 times 59?"
  • "What the square root of 26509?"
  • "What's 29 times 6 divided by 12?"
  • "Convert 6.9 cups to fluid ounces."
  • "How many miles are in 89 Kilometers?"

Defining a word:

  • "Define Space."

Tracking packages:

  • "Where is my package?"
  • "Show me my packages."

Cortana search voice commands:

Finding documents, photos, videos:

  • "Find photos from August 1998."
  • "Find cat videos."
  • "Find document called Collection of poems."

Searching the web:

  • "Search the web for Heroes of Might and magic."

Finding facts:

  • "How tall is Mount Everest?"
  • "Who is Steve Jobs?"
  • "When Arnold Schwarzenegger was born?"
  • "Who is Mercedes CEO?"
  • "When does spring begin?"
  • "What's the capital of Zimbabwe?"
  • "When is Thanksgiving?"
It's important to note that Cortana is capable of conversational understanding, which means that you can also ask follow-up questions without having to be very specific. For example, if you ask Cortana: "Who is the president of the United States", you can then ask a follow-up question, such as "Who is his wife?" or "When was he born?" and the assistant should be able to answer those questions accurately.

Discovering food places nearby:

  • "Find food places near me."
  • "Find restaurants near me."
  • "Find bars near me."
  • "What's a good restaurant near me?"
  • "What's interesting nearby?"
  • "Show me Chinese restaurants near me."
  • "Show me Italians restaurants in Los Angeles."

Cortana health and fitness voice commands:

  • "How was my sleep last night?"
  • "What was my step count yesterday?"
  • "How many calories did I burn today?"
These commands require a tracking device, such as the Microsoft Band 2 to enable your fitness and health activities, and you need to connect Cortana with the Microsoft Health (Microsoft Band) service.

Cortana settings voice commands:

Opening the Settings app:

  • "Open Settings."
  • "Open Action Center."

Controlling settings:

  • "Turn on/off Bluetooth"
  • "Turn on/off Wi-Fi"
  • "Turn on/off Airplane Mode"

Cortana reminders voice commands:

Creating reminders:

  • "Remind me to wash the car."

Creating location-based reminders:

  • "Remind me to buy CDs next time I go to Walmart."

Creating person-based reminders:

  • "Remind me to ask for vacation time next time I talk to Goran."

Creating time-based reminders:

  • "Remind me to watch the basketball game at 6 PM."
  • "Remind me to buy the food for the d&d session on Sunday at 3 PM."

Viewing reminders:

  • "Show me my reminders."

Cortana calendar voice commands:

Viewing calendar events:

  • "How's my schedule looking today?"
  • "Show me my appointments for next week."
  • "When is my dentist appointment?"

Adding new calendar events:

  • "Add dental appointment for Monday at 2 PM."

Moving calendar events:

  • "Move dental appointment to Friday at 5 PM."

Cortana alarms voice commands:

Creating alarms:

  • "Set an alarm for next Monday at 5:30 AM."
  • "Set an alarm for Saturdays at 9 AM."

Viewing alarms:

  • "Show my alarms"

Removing alarms:

  • "Cancel alarm for Saturdays at 9 AM."

Cortana timer voice commands:

Creating a timer:

  • "Set a timer for 5 minutes."
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Viewing timer:

  • "Show timer."
  • "How much time is left on the timer?"

Canceling timer:

  • "Stop timer."

Cortana location voice commands:

Knowing your exact location:

  • "Tell me where am I?"

Cortana messaging voice commands:

Sending text messages:

  • "Send a text to Milan: I'll be late for lunch today."

Sending quick emails:

  • "Send email to Milena: See you later tonight."
  • "Send email to John and Claudia: How is the project coming along?"

Cortana location voice commands:

Getting directions:

  • "What's the traffic like on the way home?"
  • "How do I get home."
  • "How long would it take to drive to Madison Square Garden?"
  • "Get me directions to Port Authority."
  • "How do I get from my location to Long Beach, New York?"
  • "How far away is the moon?"
  • "Show me walking directions to the nearest gas station."
  • "Show me public transit to 11 Times Sq, New York, NY 10036."
  • "Show me the map of San Francisco."

Tracking flights:

  • "Track flight 1056."
  • "Is my flight delayed?"
  • "Is my flight on time?"

Cortana entertainment voice commands:

Controlling music:

  • "Play Metallica."
  • "Put some Symphonic music."
  • "Shuffle music."
  • "Play and Justice for all by Metallica."
  • "Stop music"
  • "Pause music"
  • "Pause song."
  • "Play next"
  • "Next track"
  • "Skip track."

Identifying what's playing:

  • "What is this song?"
  • "What's playing?"

Movies & TV:

  • "What's Blade Runner run time?"
  • "Who was the director of Gladiator?"
  • "What movies are playing near me?"
  • "What are the showtimes for Star Trek lower decks?"

Cortana technical support voice commands:

  • "How do I install a printer?"
  • "How do I project my screen?"
  • "How do I change my background?"
  • "How do I update Windows?"
  • "How do I make a backup?"
  • "How do I change default apps?"
  • "How do I change Privacy?"
  • "How do I connect a wireless device?"
Sometimes asking a "How to do I" question will result in a web search response.

Cortana phone voice commands:

  • "Call wife on speakerphone."
  • "Call David at home."
  • "Call Goran."
  • "Redial."
  • "Send a photo to my PC."

Cortana random voice commands:

  • "Tell me a joke."
  • "Tell me a riddle."
  • "Tell me something interesting."
  • "Tell me something funny."
  • "Tell me a scary story."
  • "Sing me a song."
  • "Surprise me."
  • "Do an impression."
  • "What do you look like?"
  • "Which is the best smartphone?"
  • "What is love?"
  • "Which is better, Google or Bing?"
  • "Why should I buy this phone?"
  • "What do you think about Google?"
  • "Do you like Google?"
  • "What do you think about Yahoo?"
  • "Do you like Windows 10?"
  • "Play the movie game."
  • "Are you better than Siri?"
  • "Where is Clippy?"
  • "What do you think about Clippy?"
  • "Heads or tails?"
  • "Rock, paper, scissors."
  • "Roll a dice."
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Toolbar.Dll is one of the most destructive software you will encounter on your Personal Computer. For every report out there you read about threats to your Windows PC, a significant number speak about Toolbar.Dll. Technically, this is non-essential to the functioning of your computer yet poses great dangers to your computer's security. It can cause massive destruction if not properly resolved.

Solution

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As suggested below, the sources of Toolbar.Dll are many and broad: a) Misconfigured System: Nothing causes this malfunction on your own Computer a lot more than having a misconfigured system. You ought to anticipate this malfunction and repair the situation before it gets worse. Especially if you have Toolbar.Dll files on your computer. More often than not the situation can only get worse. b) Broken Windows OS File: the 2nd trigger of Toolbar.Dll, and that is linked to the primary aforementioned one, is a broken Windows OS file. Fix it as soon as you realize its existence. c) Installation Issues: If you poorly install Windows on your PC, you generate a loophole by which Toolbar.Dll malfunction might appear. You essentially provide a massive possibility to the Toolbar.dll error to affect your Computer, if you neglect to finish an install or uninstall procedure. d) Removing Programs and Hardware Incorrectly: When you decide to remove programs and hardware, you need to exercise caution. Should you be rash with this specific procedure, you raise the odds of striking the Toolbar.Dll malfunction on your Personal Computer. e) Incorrect Shut-Down: unless you want to strike this malfunction, ensure that you shut down your Computer procedurally. Regardless of what hurry you might be in, always power down your computer correctly.

Further Information and Manual Repair

In the event you strike the Toolbar.Dll malfunction on your Personal Computer, you shouldn't get frightened. But, prior to starting considering of ways that to fix this malfunction, you should look for the signs, to be able to recognize it. The malfunction exists in your Computer in circumstances where software programs can't load properly. The situation might be repaired in numerous methods, as revealed below:
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  • A fresh window will appear. In the new window, find the choice designated "Restore My Pc To An Earlier Time", before you click next.
  • Search for the newest System Restore update from "On This List, Click a Restore Point" before you click Next once more.
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Each of the measures suggested previously, are for advanced pc users. You must obtain the very best software on the web to eliminate this malfunction, in case you are a non-techie. Alternately, contact a tech to help fixing the problem.
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Protestware, what it is, and why it is a bad thing

The author of the famous software library mode-ipc that gets over a million downloads per week found that it has some questionable code inside. The code itself behaves like this: if it finds out that your location is within Russia or Belarus it will try to replace the contents of all files on the computer with a heart emoji.

One important thing is that we here are not supporting the current Ukrainian situation and are against any type of violence or war but we also do not support this kind of behavior as well. If we look at this only from a technical perspective, we would then classify the mode-ipc library as malware and a harmful piece of code no matter the motivation behind it.

code block

So this so-called protestware is well basically malware, but not always, it will protest when certain conditions are met. The issue with this is that companies and users should not be placed under harm if they do not share the personal view of the code author. Imagine if, for example, I would publish code to delete all pictures from your computer if my code found out that you do not like metal music. I guess you not liking metal music and war in Ukraine are two very different things but the source is the same, unreliable code that invades your privacy in order to serve one purpose, punishment for disagreeing with my personal views and that should not be allowed.

Not all protestware are equal, some will not harm your computer on purpose, they will just annoy you with some messages like viruses did in their infancy stages, others might place some developer sanctions but no matter the outcome basic principle is the same, it does something without user consent and without informing the user that something like that might happen.

On the internet, many blog posts and discussions were open about this issue and its morality. Discussion is still active with different takes on the situation and how to prevent it. Our take on this matter is that professional developers should have standards and not submit to doing harm for the sake of personal views and feelings.

In the long run, this kind of behavior and practice can only harm developers involved in this kind of entanglement. Infected libraries will in time stop being used since people would not trust them and authors will have a stain on their name as impulsive or not trustworthy.

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Changing the Primary and Secondary monitor
If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.
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Moving Start Menu to the Second Monitor
One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10. There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task. There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:
  • First, click on the Taskbar and unlock it.
  • Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
  • After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

  • The first thing you have to do is to tap the Windows key to open the Start Menu.
  • Next, close the Start Menu by tapping the Esc key.
  • After that, the controls will shift back to the taskbar.
  • Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.
  • Click on Start first and click Run.
  • Then type “desk.cpl” in the field and click OK.
  • Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
  • After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
  • Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
  • Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
  • Afterward, click the Keep changes option once the dialog box pops up.
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Error Code 0xc00000e9
If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:
  1. Check peripheral connections
  2. Check your SATA cables
  3. Check your hard drive
  4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

  1. Turn off your computer.
  2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
  3. Turn on your computer and see if it starts as it normally does.
  4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
  5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:
  1. Turn off your computer.
  2. Carefully open its case.
  3. Check the hard drive and the SATA port where it’s connected.
  4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
  5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

  1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
  2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

  1. Restart your computer.
  2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
  3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
  4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
  5. Save the settings.
  6. Reboot your computer.
Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.
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