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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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Option 1 – Try using PowerShell to manually set the IPv4 properties

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Option 2 – Try editing the rasphone.pbk files

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Option 3 – Enable the Split Tunneling if you use VPN

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Option 2 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
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Option 3 – Try running the Bluetooth Troubleshooter

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Option 4 – Try to update or reinstall the Bluetooth driver

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Option 1 – Turn off or turn on app launch tracking via Settings

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Option 2 – Turn off or turn on app launch tracking via Windows Registry

Before you proceed, make sure to create a System Restore point
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Option 3 – Check your computer’s cooling components and make sure that they are working

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Option 4 – Use the Windows Memory Diagnostics

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Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Update or rollback or disable concerned device drivers

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Option 6 – Try running System File Checker or SFC scan

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  • Reboot your PC.

Option 7 – Try to disable the Digital Driver Signature Enforcement

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What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

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The 0x0000007B error code is usually triggered by:
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Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are
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  • Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
  • Always keep your computer updated.
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Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:
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  • Next, expand the Task Manager window to see all the active processes.
  • From there, look for the Windows Explorer process, right-click on it and select Restart.
  • After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe
Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.
  • Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:
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  • After that, input each one of the commands listed below sequentially to execute them:
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    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the process is done, restart your computer and see if the error is fixed.
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Rundll Error - What is it?

Rundll Error, DLL is also known as Dynamic Link Library is a Window library that basically consists of instructions and codes used and shared by multiple programs installed on your system. It helps programs load and run smoothly. Rundll error is generated when the system fails to access DLL files thereby hampering your ability to successfully run your desired program.

Solution

Restoro box imageError Causes

The rundll error code is triggered due to multiple reasons such as:
  • DLL file affected by virus and malware
  • Poor program installation
  • Invalid Windows registry entries
It is advisable to fix the run.dll error immediately without any delay because this error exposes your PC to serious threats such as system crash, freeze, failure, data loss, and even privacy threats like cybercrime, data breaches, and identity thefts.

Further Information and Manual Repair

To resolve the rundll error on your system, here are some solutions that you can try:

Solution 1: Reboot your System

Sometimes rebooting your system can also resolve the issue. However, if it doesn’t then you need to try some other solution to fix it.

Solution 2: Identify the Program Triggering the Error

To fix rundll error, the first thing that you need to do is to identify the program generating this error and check it for validity. For this, simply analyze the rundll error dialog box. Let’s say you get the following run.dll error on your system Error loading
C:\WINDOWS\system32\usvdgpo.dll.
This error message indicates that the program ‘usvdgpo’ is causing the run.dll error on the system. Once the program is identified, the next step is to stop it manually. For this, you go to the start menu and click run, now type ‘services.msc’ in the dialog box, and press ‘Enter’. After that right-click the related process to your rundll error and then click the ‘Stop’ button to stop the program. Now close the window. Though this action will stop the process it will not remove the reference to the bogus items. To remove that you will have to remove the program from the Windows Registry. This can be done by typing ‘Regedit’ in the Run dialog box. This will open the registry editor. From the keys listed in the left panel, navigate to the following key: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run. Now right-click on this key and click delete and then simply close the windows registry and reboot your system. After this, you will then have to uninstall the program to completely eradicate the rundll error. To do this, go to the control panel, Add/remove programs, and right-click to uninstall the program causing the run.dll error on your system. Click yes to confirm your decision. Once the program is uninstalled, reinstall the program using the program CD to get yourself an error-free program. This procedure is tricky, time-consuming, and maybe slightly challenging for you especially if you are not a computer programmer.

Solution 3: Run an Antivirus

If the cause of the run.dll error is a malware attack then you need to download an antivirus and run it on your system. However, this may impact the speed of your PC. Antivirus is notorious for slowing down PC speed.

Solution 4: Download Restoro.

If you are not a computer programmer, then running Restoro is possibly the easiest way for you to resolve rundll errors on your system in seconds. Restoro is an innovative, cutting edge, and multi-functional feature-filled PC repair tool that can be used to repair all kinds of system-related errors including rundll errors. The registry cleaner utility cleans up the RAM by removing unnecessary and obsolete files like junk files, invalid registry entries, and files from the uninstalled programs. It resolves disk fragmentation issues, repairs dll files, and the registry. In just a few clicks you can easily repair the registry and remove malware thereby resolving rundll errors on your system. Operating Total System Care is quite simple. It has a user-friendly interface and easy navigation. It is safe, efficient, bug-free, and compatible with all Windows versions Click here to download Restoro and resolve ‘rundll errors’ and access/run programs on your system smoothly.
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Run as administrator is not working
Recently, a number of users reported that they were not able to use the “Run as administrator” context menu option when they tried using it or opening a program with administrator privilege. If you are one of these users facing this problem, then you’ve come to the right place as this post will guide you in fixing this issue. At the time of writing, it isn’t clear what the cause of the issue is but there are potential fixes you can try to fix the problem. You can try turning on the User Account Control or clean up the Context Menu items change the Group Membership. On the other hand, you can also perform both SFC and DISM scans via Command Prompt or troubleshoot the problem in a clean boot state as it is possible that some third-party programs are the ones that are causing the problem. You could also run an anti-malware scan using Windows Defender or your antivirus program.

Option 1 – Try to turn on the User Account Control

When you open a program with administrator privilege, the User Account Control or UAC prompt will pop up asking you to confirm the permission. However, if you have disabled the User Account Control by mistake or some malware has disabled it, then it’s no wonder why the “Run as administrator” option is not working. Thus, you need to check if UAC is turned on or not. All you have to do is go to the User Account Control settings.

Option 2 – Try changing the Group Membership

  • First, you need to sign in with your administrator account or ask your administrator to sign in for you. So if you only have a Standard User account, you have to add that account to the Administrators group.
  • In the taskbar search box, type “netplwiz” and check the search results.
  • From there, select your user account and click the Properties button.
  • After that, go to the Group Membership tab and select Administrator.
  • Now click on the Apply and OK buttons to save the changes made and then sign in to your computer again and see if the “Run as administrator” option is working or not.

Option 3 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if you can now use the Run as administrator option or not. Note that you have to sign in with your main account before you can create an admin account.

Option 4 – Run the DISM tool

You can run the DISM tool as well to help fix the problem with the “Run as administrator” option. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the problem with the “Run as administrator” option on your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Once done, restart your computer.

Option 6 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing you from using the “Run as administrator” option and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try to use the Run as administrator again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 7 – Try scanning your computer using Windows Defender

As mentioned, if your computer was recently infected with some malware, it is possible that the malware changed the User Account Control settings which is why you’re not able to use the Run as administrator option. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Steam 2021 Winter sale official date
Each year Steam makes a couple of large sales, and each year there are speculations and leaks on the date when the sale is going to happen and when it is starting. It seemed that Steam has become aware that these leaks will not stop and that store really cannot hide that kind of important date from the public so in the latest news Steam Purley has just given the date of this year's big winter sale. steam winter saleProbably tired of even trying to hide it, Steam has released that this year's big Steam Winter sale is officially starting on December 22nd, 2021, and closing on January 5th, 2022. So if you have someone to buy a gift or just want to drop a few great games in your library at a low price this is the time when you should do it.
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