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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software.

Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’

Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc.

Product Version: 5.0.2.4762

Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine.

Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything.

To completely remove Bandoo from your computer, click here to download and install Spyhunter.

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A Quick Guide to Fixing Ieframe.dll Error

What is the Ieframe dll Error?

Ieframe.dll is a Dynamic Link Library, a collection of small programs. It is stored in C:\WINDOWS\SYSTEM32. The function of this dll file is to convert Html code into web pages on IE (Internet Explorer). When this file gets corrupt, you start experiencing ieframe.dll errors on your system. Ieframe.dll error is displayed in either of the following formats:
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Solution

Restoro box imageError Causes

The Ieframe dll error code may occur due to multiple reasons. These include:
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If you wish to continue browsing on Internet Explorer, then it is important for you to resolve this error right away.

Further Information and Manual Repair

Here are some of the best solutions to resolve the Ieframe dll error on your PC:

Cause: Missing Ieframe.dll file

Solution: If Ieframe dll error file is missing, this means you have either accidentally deleted it while uninstalling a certain program that also shared this file. Therefore the best way to resolve the issue is to restore the missing Ieframe.dll file. To do this check the recycle bin. If you find the file, simply restore it in the following path C:\Windows\System32. However, if you are unable to find it, then download it from a reliable website.

Cause: Incorrect Firewall Settings

Solution:  In case the error is generated due to incorrect Firewall settings, then try disabling this software.  See if this works and resolves the error.

Cause: Internet Explorer Issues

Solution: Sometimes the Ieframe dll error can occur due to Internet Explorer issues. Here it is recommended to reinstall and update the latest version of IE on your system. This can be done by removing the program from the system. Go to the Control Panel, click Add/remove programs, and uninstall the program. After uninstalling the old version, install a new and updated version of IE on your system and try running it again. If it works, great the error is resolved. However, if it persists, then this means the problem is deeper and bigger than you think. The reason can be severe viral infection and malware attack not just damaging Ieframe.dll file but also exposing your system to privacy errors and threats.

Cause: Damaged and Corrupt Ieframe.dll files

Solution: The files can get corrupt when the registry overloads with data. It stores important and unnecessary files like junk files, cookies, internet history, temporary files, and invalid registry entries. Such files take up a lot of disk space and damages dll files. To resolve this issue it is advisable to download Restoro. This is a powerful registry cleaner, that detects and resolves all registry issues in seconds. It wipes out unnecessary and obsolete files cluttering the registry and restores the damaged Ieframe.dll files. It is efficient, safe, and compatible with all Windows versions. It has an intuitive interface and easy navigation which makes it simple and easy to use.

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Windows 10 has introduced voice control into PC with Cortana even during the installation process but a lot has changed from having a virtual assistant in begging days and in today's modern Windows 11 OS. You can now freely open apps, move, copy delete files, and even dictate in order to create a word document.

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Setting up Voice Control

Just like in Windows 10, in Windows 11 voice control is also in accessibility options and the first step is to turn ON Windows Speech Recognition.

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Code 33 - What is it?

Code 33 is a typical Device Manager error. This error code occurs when Windows is unable to start a device that you are trying to use on your PC. The error code 33 is usually displayed in the following format:

“Windows cannot determine which resources are required for this device. Code 33”

Solution

driverfix boxError Causes

Error code 33 may be triggered due to two reasons. One reason can be the translator's failure to find the correct resource for the device driver.

And since this error code is associated with the Device Manager, another reason can be an outdated or corrupted device driver. In most cases, the underlying problem for Device Manager error code is outdated/corrupted drivers.

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Further Information and Manual Repair

To resolve code 33, you don’t need to be technically sound or hire a professional computer programmer. Just like any other Device Manager error code, code 33 is also easy to repair.

To help you fix this issue on your system, below are some of the best, easy, and effective DIY solutions.

Method 1 - Configure Hardware Device

Properly configure the problematic hardware device to fix error code 33. It is important to understand that when you install a device that is not plug-and-play, the resource settings are not configured automatically.

This means for such devices you will have to perform device configuration manually.

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Method 2 - Update the Problematic Drivers

Code 33 can also be generated due to driver problems. In such a scenario, it is recommended to update the outdated or corrupted drivers.

Identifying all problematic drivers and updating them individually can be frustrating and time-consuming. Therefore to save time and avoid the hassle involved in updating drivers manually, it is advisable to download DriverFIX.

Method 3 - Download DriverFIX to Update Drivers Automatically

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Option 2 – Check the date and time as well as the time zone of your PC

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Option 3 – Run the Network Adapter Troubleshooter

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Option 4 – Try to reset the Microsoft Store cache

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Option 5 – Check the Windows Update Service status

You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.
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Error Code 17 - What is it?

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Solution

Restoro box imageError Causes

Error 17 may be triggered by several reasons such as:
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Further Information and Manual Repair

To repair this error code on your PC, you don’t have to hire a professional or be a technical whiz yourself. The good news is that this error is quite easy to fix. You don’t need to be technically sound to resolve it. Here are some proven methods for you to fix error code 17 on your system. So let’s get started:

Method 1 - Make sure that the Windows Installer is running

Sometimes Spotify error 17 may occur if the Windows Installer service is terminated. Therefore before you download, make sure the Windows Installer is running. This is a good way to ensure the error code 17 messages don’t pop up on your PC again. For this here’s what you need to do, first quit all programs. Now go to the start menu and in the search box type RUN, and press enter. In the Open Box, type msiexec /unregister and then press OK to confirm. After that, perform the same steps again, and now in the Open Box type msiexec /regserver and press OK to save. Reboot your PC and try downloading Spotify again. If the program successfully downloads on your system, then this means error 17 is resolved. However, if the error code still persists, then try other methods given below.

Method 2 - Use System Restore to Undo Recent Changes

Another reason for the cause of error 17 is the improper or incomplete installation of Spotify. Improper installations can configure settings and also leave bad entries in the registries. To resolve, use System Restore utility built-in Windows. By using this system tool, you can undo recent changes and resume your computer to its previous condition as it was before the proper installation was attempted. To do this, go to the start menu, then in the search box type System Restore and press enter. Go to System Restore and choose a restore point. Once you’ve selected the point, reboot your PC to activate changes.

Method 3 - Remove Viruses

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User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Restoro box imageError Causes

User32.dll errors are triggered by the following reasons:
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  • Viral infection
  • Registry corruption
User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.
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Solution for Error 0x000000d1

What Is 0x000000D1 Error?

Error code 0x000000D1 is a serious error that is displayed when Windows automatically shuts down to protect the system against further damage.

Usually, when this error occurs, the message displayed to the users states something like STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Solution

Restoro box imageWhat Causes 0x000000D1 Error?

Usually, the STOP 0x000000D1 error code is caused by issues like incompatibilities, third-party drivers, driver conflicts, outdated drivers, malicious drivers, and other related problems.

Speaking technically, the message displayed to the user actually means that the kernel-mode driver has tried to gain access to memory at an unreasonably high process IRQL.

If left unfixed, STOP 0x000000D1 error can become quite serious. Increased frequency of occurrence may not only lead to data loss but can cause system corruption as well. That’s why it is crucial to fix it and to resolve the underlying issues causing it as soon as possible.

Further Information and Manual Repair

There are different ways of quickly fixing this error, some of which are briefly listed below as follows.
  • The solution advised for advanced users is to start the system and log on to it as the administrator. Then do to Start button. Click on All Programs -> Accessories-> System Tools->  System Restore. Here you will find the option, “Restore my computer to an earlier time”. Click on it and select ‘Next’. A list of restore points will appear in front of you. Select the latest restore point and then click on ‘Next’. The confirmation window will appear again. Click on the Next button again. Restart your computer. Congratulations, you have successfully restored your computer.
  • Another way that’s more suitable for novice users goes as follows. Download a repair utility tool. Now install the program. You are most likely to come across a Scan button. Once that happens, choose the Fix/Repair button. Your scan will be completed. The error will be removed. You can then restart your computer again to ensure the error is no longer displayed.
Some other suggestions to keep your computer from encountering these problems in the future are outlined below.
  • Update all your drivers. Obsolete or old hardware or software drivers may also trigger this STOP 0x000000D1 error.
  • If you have recently installed or modified a driver or hardware and the error has occurred afterward, it is highly likely that the installation or modification has caused it. Revert back to the original settings to steer clear of this driver in the future.
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