Malware Guide: How to Remove Bandoo

MyScrapNook is a browser extension for Google Chrome that allows users to easily find scrapbook templates, layouts, and graphics. This extension requires the use of Adobe Flash Player and does not work with Chrome’s built-in flash player.

When installed MyScrapNook will change your home page and default search engine to MyWebSearch.com. It will also inject unwanted ads and sponsored links into your search queries. This extension has been marked as a Browser Hijacker by several anti-virus applications and is recommended to remove it from your PC.

From the Author:

FREE scrapbooking templates, layouts, and graphics! Get creative with tons of FREE scrapbooking features. With MyScrapNook, you can make beautiful, custom scrapbooks — with just a few clicks. Let us help you capture the memories with FREE scrapbook templates. The MyScrapNook extension offers convenient web search and features from the Chrome New Tab page.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your web browser configurations are altered to make it do things you don’t intend. Basically, nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Many people assume that such websites are legitimate and harmless but that is not the case. Nearly all browser hijacker pose an existent threat to your on-line safety and it is important to classify them under privacy dangers. Browser hijackers can even allow other vicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

There are numerous signs of browser hijacking. Below are some of them: the browser’s home page is changed; bookmark and the new tab are likewise modified; the default online search engine has been changed and your browser security settings have been cut down without your knowledge; you notice many toolbars on the web browser; numerous pop-up ads show up and/or your browser popup blocker is disabled; your web browser gets slow, buggy, crashes often; You cannot access particular websites, especially anti-virus sites.

Exactly how browser hijacker infects PCs

There are several ways your computer can become infected by a browser hijacker. They typically arrive through spam e-mail, via file-sharing websites, or by a drive-by-download. They also come from add-on application, also known as browser helper objects (BHO), web browser extensions or toolbars. Also, certain freeware and shareware can put the hijacker within your PC through the “bundling” technique. An example of some notorious browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijackers can interrupt the user’s web browsing experience greatly, track the websites visited by users and steal sensitive information, cause problems in connecting to the net, and then finally create stability problems, causing applications and system to freeze.

Removing browser hijackers

Some hijackers can be removed by deleting the free software they came with or by eliminating any extension you have recently added to your browser. Sometimes, it could be a difficult job to discover and remove the malicious component because the associated file could be running as part of the operating system process. And there is no denying the very fact that the manual fixes and removal methods can certainly be a difficult job for an amateur computer user. On top of that, there are plenty of risks associated with fiddling around with the system registry files. Experts always recommend users get rid of any malicious software including browser hijacker by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal process. If you’d like to eliminate persistent hijackers effectively, install the top-rated, award-winning anti-malware software Safebytes Anti-Malware. Together with the anti-virus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in deleting all linked files and modifications in the computer registry automatically.

Learn How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the degree of the damage can vary greatly with regards to the type of infection. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites that you want to visit. It might also block you from installing anything on your computer, especially the antivirus program. If you’re reading this, you may have infected by malware that prevents you from installing security software such as Safebytes Anti-Malware. There are some steps you can take to get around this issue.

Download the software in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should prevent it. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for issues to take place. Here are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) Press the F8 key repeatedly as soon as your computer boots, however, before the big Windows logo or black screen with white texts shows up. This will invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) As soon as this mode loads, you should have the internet. Now, utilize your browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a complete scan and allow the software program to delete the threats it finds.

Switch to some other internet browser

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-malware from your flash drive

Another solution is to store and run an antivirus program completely from a USB drive. Abide by these steps to run the anti-malware on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Connect the USB flash drive to a USB port on the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Pick a thumb drive as the place when the wizard asks you where you want to install the software. Follow activation instructions. 5) Transfer the USB drive from the uninfected computer to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Destroy Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software program for your desktop? You can find many applications on the market that comes in free and paid versions for Windows computers. A few are really worth your money, but most aren’t. You have to be very careful not to select the wrong product, particularly if you purchase a paid software. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, a popular security application for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only protects your computer system completely but is also very user friendly for people of all ability levels. Once you’ve got installed this software program, SafeBytes superior protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

There are many great features you will get with this particular security product. Here are a few popular features found in this computer software:

Anti-Malware Protection: With a critically acclaimed malware engine, SafeBytes offers multilayered protection that is intended to catch and get rid of threats that are concealed deep inside your computer’s operating system. Live Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware intrusions in real-time. This software will always keep track of your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat situation. “Fast Scan” Features: This software program has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Safe Web Browsing: SafeBytes inspects the links present on a web page for possible threats and tells you whether the site is safe to view or not, through its unique safety ranking system. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is operating in the background. 24/7 Premium Support: You can obtain high levels of support 24/7 if you’re using their paid version. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest malware threats and virus attacks. Malware trouble will become a thing of the past once you put this tool to use. If you’re seeking the very best malware removal tool out there, and if you don’t mind paying out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove MyScrapNook without the use of an automated tool, it might be actually possible to do so by deleting the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. It’s also advised to reset your browser settings to their default state. If you opt to manually delete the system files and Windows registry entries, use the following list to ensure that you know precisely what files to remove before executing any actions. Please be aware that this is for professional users only and may be challenging, with incorrect file removal causing additional PC errors. In addition, some malware keeps replicating which makes it difficult to get rid of. Doing this in Safe Mode is recommended.

What is MSVCR100.dll Error?

Msvcr100.dll is a dynamic link library file. This file is loaded into the memory at runtime for successful program execution. This process is also referred to as runtime dynamic linking. The Msvcr100.dll belongs to the Microsoft Visual C++ Runtime Library. It is a core Windows component used by numerous Windows-based applications to load and run smoothly on Windows PC. Msvcr100.dll error occurs when the process of runtime dynamic linking fails. Due to this error, you are unable to access the desired application. The error code is displayed in either of the following formats:

• “Msvcr100.dll Not Found"
• "This application failed to start because msvcr100.dll was not found. Re-installing the application may fix this problem."
• "Cannot find [PATH]msvcr100.dll"
• "msvcr100.dll  is missing from your computer"
• "XXX.exe - System Error - MSVCR100.dll is missing from your computer."

Solution

Error Causes

Narrowing down the cause of the Msvcr100.dll error is not possible as this error can occur on your PC due to multiple reasons. However, here are some of the most common causes of Msvcr100.dll error code on Windows PC:

• Msvcr100.dll file corrupt and damaged
• Missing Msvcr100.dll file
• Corrupt runtime code library
• Registry issues
• Malware attack and viral infection

Further Information and Manual Repair

Here are some of the best ways to resolve this error on your system:

Reinstall the application causing the error

As dll are shared files used by multiple programs to load and run, there is the possibility of it getting deleted when uninstalling a certain program. If so, then the best way to fix it is to reinstall the application that is causing the error to pop up on your screen. This way you’ll be able to set up the program again and install the Msvcr100.dll file back on your system.

Download Microsoft Visual C++ 2010 Redistributable Package

Another way to resolve this error is to download Microsoft Visual C++ 2010 Redistributable Package. To do this, first, see if you are running a 32 bit or 64-bit copy of Windows. XP users go to the start menu and click run then type winver and press enter. In Vista and Windows 7, go to the start menu and type computer and click properties. The information you require is under Windows Edition. Once you find out whether you are using a 32 bit or a 64-bit version, accordingly, download the correct version of Microsoft Visual C++ 2010 Redistributable Package directly from Microsoft’s official website. Simply download and install the software. Then follow the prompts to add the toolbox to your PC. After that, restart your computer; most likely the error message will be gone. If it still persists, then this means the error is either related to the registry or malware.

Download and Run Restoro

Restoro can be used to resolve both malware infection and registry issues on your PC that could be triggering Msvcr100.dll errors. Restoro is a next-generation and multi-functional PC repair tool embedded with powerful utilities like an antivirus, a registry cleaner, and a system optimizer. The registry cleaning feature detects all registry issues and Msvcr100.dll errors. It removes unnecessary and obsolete files on the disk, like junk files, cookies, internet history, and temporary files cluttering the disk and damaging dll files. It repairs the damaged and corrupt dll files and restores the registry. Simultaneously the antivirus feature scans and removes all malicious software on your system. These include spyware, viruses, Trojans, adware, and malware that can damage dll files. This software is efficient and resolves the Msvcr100.dll error in seconds. It is easy to use and has a simple navigation. It is compatible with all Windows versions. Click here to download Restoro on your PC and resolve the Msvcr100.dll error today!

Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.

• Open “Devices and Printers” from the Start search.
• Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
• Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.

Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:

• WSD
• Network
• IP

And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.

HWiNFO (Hardware Information) is a professional hardware information and diagnostic tool supporting the latest components, industry technologies, and standards. It's targeted to recognize and extract the most possible amount of information about computer hardware which makes it suitable for users searching for driver updates, computer manufactures, system integrators, and technical experts too. Retrieved information is presented in a logical and easily understandable form and can be exported into various types of reports. System health monitoring and basic benchmarking available too. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

One of the most basic and commonly used features in the Windows operating system is the copy and paste feature that helps users accomplish tasks in a faster and easier way. However, if you notice that it’s not working properly for some reason, then this post might be of help as it will provide you with options you can check out to resolve the problem. You can encounter this kind of problem with the copy and paste feature if some system files are corrupted or if there’s some third-party application or process that interferes with this function. Worry not though for there are some options you can check out to fix this. You can try to restart the rdpclip.exe process or the explorer.exe process. You could also try to reinstall the program where you encountered the issue with the Copy and Paste function. In addition, you could try clearing the clipboard history or run the built-in tools like the DISM tool and SFC scan. You could also troubleshoot the problem in a Clean Boot State or use the Refresh Windows tool. For more information, refer to each one of the options below.

Option 1 – Try to restart the rdpclip.exe and the explorer.exe processes

The first thing you can do to resolve the problem is to restart certain processes namely, the rdpclip.exe process and the explorer.exe process via Task Manager.

• First, right-click on your Taskbar and select the Task Manager.
• Next, look for the rdpclip.exe process and right-click on it, and select the End process option.
• After that, click on the File tab > Run new task and then type “rdpclip.exe” and tap Enter.
• This should help fix the problem. If not, you could also try to restart the explorer.exe process – just look for the explorer.exe process in the Task Manager and right-click on it, and then select the Restart option.

Option 2 – Try reinstalling the concerned program

If you only experience this issue on a particular program, you might want to uninstall this program and install it back again, and then see if it fixed the problem or not.

Option 3 – Try to clear the clipboard history

You could also try clearing the clipboard history as it has been known to help in fixing this kind of issue. You can clear the clipboard history using the command line.

• Tap the Win + R keys to launch the Run dialog box and type “cmd” in the field and hit Enter to open Command Prompt.
• Next, execute this command: echo off | clip
• After that, check if the Copy and Paste function is now working properly or not.

Option 4 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • DISM.exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the problem with the Copy and Paste function is fixed.

BSOD or Blue Screen of Death errors are one of the toughest issues you can encounter in Windows 10 as well as the hardest ones to resolve as they simply shut the system down or restart it abruptly and claims that it isn’t possible to boot Windows again. One of the difficult BSOD errors is the Machine Check Exception BSOD error. The reason why it is hard to fix is that in most cases, it occurs soon after Windows loads which gives users little to no time in resolving it. To make things worse, the system also freezes right before it displays the blue screen error and shuts the system down. Usually, the Machine Check Exception Stop error occurs due to the failure or overstressing of the hardware components. And in the case of almost all Blue Screen of Death errors, the issue usually has something to do with the drivers. So if you frequently see this BSOD error from time to time, now’s the time to act on it by following the solutions given in this post.

Option 1 – Update the Device drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 2 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Startup Repair

In the Blue Screen where the Machine Check Exception error is displayed, tap the F8 key to go to the Startup Settings where you can find Startup Repair and then run it. Note that this is a must-try option especially if you are unable to start your computer and if you can use your computer for a few moments.

Option 5 – Run the DISM tool

There are cases when the Machine Check Exception error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /CheckHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Try resetting the BIOS

If you have made some modifications in the BIOS that might have caused this error, you have to revert those changes to resolve the issue. On the other hand, if you have made a couple of changes and you do not remember which is which, you might have to reset the BIOS.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.

• First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
• After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
• Right-click on Google Chrome’s process and then select the End task option.
• Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
• From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
• After creating a copy of the folder, delete the Default folder.
• Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.

• Click on the three-dotted icon for the menu located at the top-right corner of your screen.
• Then click on the More tools option and go to Extensions.
• From there, you will see a list of all the installed extensions in Chrome.
• Disable all these extensions and restart the browser.
• Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:

• Open the Settings app and go to System > Apps & features.
• From there, look for Chrome and uninstall it from your PC.
• Then go to the official website of Google Chrome and download its latest version and install it.

Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.

Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.