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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software.

Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’

Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc.

Product Version: 5.0.2.4762

Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine.

Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything.

To completely remove Bandoo from your computer, click here to download and install Spyhunter.

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From the author: One-Click Access to quick links to the most popular email providers.

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How they get into your PC

Browser hijackers may use drive-by downloads or file-sharing networks or perhaps an e-mail attachment in order to reach a targeted computer. Many browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them additional functionality. A browser hijacker may also come bundled up with some freeware that you inadvertently download to your computer, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing. Browser hijacking can bring about severe privacy issues and even identity theft, disrupt your browsing experience by taking control over outbound traffic, considerably slows down your computer by depleting lots of resources and result in system instability also.

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Technical Details and Manual Removal (Advanced Users)

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The following files, folders, and registry entries are created or modified by EmailAccountLogin

Files: C:Program FilesEmail Account Login C:UserAppDataRoamingEmail Account Login C:ProgramDataEmail Account Login C:UsersUserAppDataLocalEmail Account Login %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677emailaccountlogin.exe %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveRecoveryStore.E2864823-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveE2864824-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet Explorerframeiconcache.dat %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commondbg.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggreen-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggrey-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjquery.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjson3.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonstats.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finish.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishindex.html %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishscript.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishstyles.css %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IES.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IESie.png Registry: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settingsrandom HKEY_LOCAL_MachineSoftwareClasses[adware name] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun .exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings CertificateRevocation = 0 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionrunrandom HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
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Fix Media Player – Server Execution Failed
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
  • Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
  • After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

  • Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
  • Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
  • After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
  • Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
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Logitech lift ergonomic mouse

Recently Logitech has released a new line of ergonomic mouse products on market, strangely shaped and lifted on a vertical axis Logitech claims that these devices will fix your issues and ease your hand pains for prolonged use of the computer.

Logitech ergonomic vertical mouse

The first time I saw this mouse I was not really impressed with its looks and somehow I thought it will not feel good. This all changed when I actually started using it, surprisingly altho strange in looks it does feel much more natural and much less stressful on hand. Also, it felt like I have used it before, personally, I did not need any adjustment period in order to use it fully.

All of that being said I will admit that using it for gaming is still not an option for me, someone might find it ok, especially if they play some games that do not need to be responsive like strategies or similar but for RTS and FPS I will still stick to the typically shaped mouse. This might be just a habit for me but somehow I feel more responsive with the typical mouse, but for anything else, this is the mouse that will keep your hands stress-free.

Now in order to get the mouse to be really recommended it needs to have some good technical specifications as well, looks are not all. The less important detail is that the mouse comes in 3 different colors: Black, white and pink, and its technical specifications are:

Specs & Details

Dimensions

Height: 71 mmWidth: 70 mmDepth: 108 mmWeight: 125 g

Technical Specifications

Sensor technology
  • Sensor type: Logitech Advanced Optical Tracking
  • Dpi range: 400-4000 dpi (Fully adjustable with 100DPI increments)
  • Nominal value: 1000 dpi
Buttons
  • Number of buttons: 6 (Left/Right-click, Back/Forward, Middle button, Scroll-wheel with a middle click)
Battery
  • Battery type: 1x AA battery (included)
  • Battery life: up to 24- months Battery life may vary based on user and computing conditions.
Connection type support
  • Logi Bolt USB receiver (included)
  • Bluetooth® Low Energy Technology
Wireless range
  • 10-m wireless range

Personally, I would recommend this mouse for anyone who does work in front of the computer during the whole workday since it really does loosen grip and strain on hands.

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