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Hot to get rid of DiscoverAncestry from your PC

DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names.
When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

While active, DiscoverAncestry logs user browsing information, recording clicked links, visited websites and viewed products. This information is later used to better target personal ads. Browsing the internet with this extension active will result in injection of additional ads, sponsored content and even pop-up ads throughout the browsing sessions.

DiscoverAncestry is usually found bundled with other potentially unwanted software, this combined alongside its aggressive ad injection is why DiscoverAncestry has been marked as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant risks that target web browsers. It’s a type of malware program that redirects web browser requests to other suspicious websites. Basically, most browser hijackers are made for advertising or marketing purposes. It redirects you to the sponsored websites and inserts adverts on your internet browser which helps its developer generate income. It might seem naive, but the majority of such websites aren’t legitimate and can pose a significant risk to your on-line safety. In a much worst case, your internet browser could be hi-jacked to download malware that will do a lot of damage to your computer.

Browser hijacking signs and symptoms

There are several symptoms that could indicate a browser hijacking:
1. your homepage is reset to some unknown site
2. bookmark and the new tab are also changed
3. default online search engine is modified
4. you’re getting browser toolbars you haven’t witnessed before
5. you will find random pop-ups start showing regularly
6. your internet browser has instability issues or exhibits frequent errors
7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email also. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to give them extra features. A browser hijacker may also come bundled-up with some free application that you inadvertently download and install, compromising your PC security. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com.

Browser hijackers may record user keystrokes to gather potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

Removal

Some browser hijacking can be simply reversed by discovering and eliminating the corresponding malware software through your control panel. However, many hijackers are really tenacious and need specialized applications to remove them. Also, manual removals demand deep system understanding and thus can be quite a difficult task for novices.

Professionals always suggest users eliminate any malicious software including browser hijackers by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal procedure. To remove any kind of browser hijacker from your laptop or computer, you should download the following certified malware removal tool – SafeBytes Anti-Malware. Along with anti-virus software, a system optimizer tool, similar to Total System Care, will help you repair Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and stabilize programs installed on your computer.

Learn How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Viruses may cause a lot of damage to your computer. Some malware sits in between your PC and the internet connection and blocks some or all internet sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly antivirus applications. If you’re reading this article, you probably have affected by a virus that prevents you from downloading a security program like Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Install anti-malware in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Just bare minimum required programs and services are loaded when you boot your PC in Safe Mode. Here are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 computers).

1) At power on, press the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu.
2) Choose Safe Mode with Networking using arrow keys and hit Enter.
3) Once you get into this mode, you will have an internet connection again. Now, obtain the malware removal program you need by utilizing the web browser. To install the program, follow the directions within the setup wizard.
4) Right after installation, do a complete scan and allow the software eliminate the threats it finds.

Utilize an alternate browser to download antivirus software

Some malware only targets certain browsers. If this sounds like your situation, utilize another internet browser as it can circumvent the malware. The ideal way to avoid this problem is to opt for a internet browser that is known for their security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online.

Create a portable USB antivirus for removing viruses
Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected computer. To run antivirus using a USB drive, follow these simple measures:
1) Make use of another virus-free computer system to download Safebytes Anti-Malware.
2) Plug the USB drive into the clean computer.
3) Double-click the executable file to open the installation wizard.
4) When asked, choose the location of the USB drive as the place where you want to store the software files. Follow the on-screen instructions to finish the installation.
5) Transfer the flash drive from the clean computer to the infected computer.
6) Double-click the anti-malware software EXE file on the pen drive.
7) Run Full System Scan to identify and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows Computer

If you are looking to purchase anti-malware for your desktop, there are numerous brands and packages for you to consider. A few are well worth your money, but most aren’t. When looking for an antivirus tool, select one which provides dependable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of highly recommended applications by industry leaders is SafeBytes Anti-Malware, well-known security software for Windows computers.

SafeBytes is a powerful, real-time anti-spyware application that is made to assist everyday computer users in safeguarding their computers from malicious threats. Once you’ve got installed this software, SafeBytes advanced protection system will make sure that absolutely no viruses or malicious software can seep through your PC.

There are lots of amazing features you’ll get with this security product. The following are some typical features present in this software program:

Active Protection: Malware programs aiming to get into the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This utility will always keep track of your computer for any suspicious activity and updates itself continuously to keep current with the latest threats.

World-class AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal tool can find and get rid of various obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss.

Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses which is embedded in various computer files.

Web Protection: SafeBytes provides instant safety rating about the webpages you’re about to visit, automatically blocking dangerous sites and to make sure that you’re certain of your online safety while browsing the net.

Lightweight Utility: This software is lightweight and will work silently in the background, and will not impact your PC efficiency.

24/7 Customer Service: You can obtain totally free 24/7 technical support from their IT experts on any product queries or computer security issues.

SafeBytes has created a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. Now you may realize that this particular software does more than just scan and eliminate threats from your computer. So if you are searching for the best anti-malware subscription for your Windows-based computer, we strongly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies.

To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.

Files:
%USERPROFILE%\Application Data\DiscoverAncestry_chIE
%USERPROFILE%\AppData\LocalLow\DiscoverAncestry_chIE
%USERPROFILE%\Application Data\DiscoverAncestry_ch
%USERPROFILE%\AppData\LocalLow\DiscoverAncestry_ch
%PROGRAMFILES(x86)%\DiscoverAncestry_chEI
%PROGRAMFILES%\DiscoverAncestry_chEI
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl

Registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 8EAFF39E-95FA-48E7-B465-74F985754E6C
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: D9712913-5FE6-4956-B291-7A6689170736
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 6ffa4cac-5ad4-42f5-bd18-7cd228761d1a
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 64-bit
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 32-bit
HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\services\DiscoverAncestry_chService
HKEY_CURRENT_USER\SYSTEM\ControlSet001\services\DiscoverAncestry_chService
HKEY_CURRENT_USER\SYSTEM\ControlSet002\services\DiscoverAncestry_chService
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser, value: 6FFA4CAC-5AD4-42F5-BD18-7CD228761D1A
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DiscoverAncestry_ch

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From the Author:

The Software and Services are sponsored by third-party advertisements and commercial offers and may also contain links to third parties websites, advertisements, products, offers, applications, and more. By downloading and using the Software you give your consent to display to you such Third Party Content (by using display ads, pops, coupons, price comparison, in-line text, and content recommendations) through Our or Our business partners’ technology.

While installed, this extension gathers user browsing activity and sends it back to ad servers. This information is later used to better target ads. When browsing the internet with DailyLocalGuide installed you will see additional injected ads and sponsored content throughout your browsing sessions.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are made to interfere with browser functions for a variety of purposes. It redirects you to the sponsored websites and inserts ads on the browser that helps its creator generate revenue. Nonetheless, it isn’t that innocent. Your online safety is compromised and it is also very irritating. When the malware attacks your computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worse case, you may be forced to tackle serious malware threats too.

Symptoms of browser hijacker malware

Symptoms that your web browser is hijacked include: your home page is reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, typically directed to advertisement-filled or pornography websites; the essential web browser settings are modified and unwanted or unsafe sites are added to the trusted sites list; you find unsolicited new toolbars added; your internet browser will display endless pop-up ads; your web browser starts running slowly or presents frequent glitches; you have prohibited entry to particular webpages, for example, the website of an antivirus software manufacturer like SafeBytes.

Exactly how they get into the computer

Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected e-mail. They can also be deployed through the installation of an internet browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search.

Browser Hijacker Malware – Removal

Some browser hijacking could be simply stopped by discovering and removing the corresponding malware program from your control panel. However, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it can keep returning over and over. Apart from that, manual removal expects you to do many time-consuming and complicated actions that are hard to accomplish for novice computer users. An anti-malware program is extremely effective with regards to finding out and eliminating browser hijackers that normal anti-virus software has missed. SafeBytes Anti-Malware detects all types of hijackers – such as DailyLocalGuide – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware can cause many different types of damage to PCs, networks, and data. Certain malware types modify internet browser settings by including a proxy server or modify the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to eliminate the computer virus. If you’re reading this, you probably have affected by malware that prevents you from installing a computer security application such as Safebytes Antimalware on your PC. There are some solutions you can try to get around with this particular problem.

Remove malware in Safe Mode

The Windows OS has a special mode referred to as “Safe Mode” where just the minimum required programs and services are loaded. In case the malware is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and then click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Obtain the security software in an alternate internet browser

Some viruses might target vulnerabilities of a particular browser that obstruct the downloading process. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for eliminating viruses

Here’s another solution which is utilizing a portable USB anti-virus software that can check your system for malicious software without the need for installation. Adopt these measures to employ a USB drive to fix your corrupted computer. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Choose a USB flash drive as the location when the wizard asks you where you intend to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

Highlights of SafeBytes Anti-Malware

Do you wish to install the best anti-malware program for your laptop? There are numerous applications available that come in free and paid versions for Windows systems. A few of them are excellent, some are decent, while some will destroy your computer themselves! You have to look for a product that has got a good reputation and detects not just computer viruses but other sorts of malware also. With regards to commercial antimalware tool options, many people go with well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this software will automatically detect and remove most of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans.

SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines will detect and remove threats even during the initial phases of a malware outbreak. Real-Time Protection: SafeBytes gives round-the-clock protection for your personal computer restricting malware attacks in real-time. This tool will continuously monitor your computer for suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: SafeBytes provides an instant safety rating about the web pages you’re going to check out, automatically blocking harmful sites and making sure that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5x faster than any other protection software. Lightweight: SafeBytes is really a lightweight application. It uses up a very small amount of processing power as it operates in the background so you’re free to use your Windows-based computer the way you want. Premium Support: You can get high levels of support around the clock if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program as it has loads of features and can detect and eliminate any potential threats. Once you’ve downloaded and installed this software, you will no longer have to bother about malware or other security worries. If you need advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you wish to perform the removal of DailyLocalGuide manually rather than employing an automated software tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You will likely also want to reset your internet browser to its default configuration settings. If you decide to manually remove the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. But bear in mind, this is often a tricky task and only computer professionals could accomplish it safely. Furthermore, some malware keeps replicating which makes it tough to remove. Carrying out this malware-removal process in Safe Mode is suggested.
Files: Directory %LOCALAPPDATA%\DailyLocalGuideTooltab. Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Registry: key DailyLocalGuide at HKEY_CURRENT_USER\Software\ key DailyLocalGuideTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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A Quick Guide to Fixing the Error 0x800ccc7d

0x800ccc7d - What is it?

0x800ccc7d is an SSL (Secure Sockets Layer) error message code that occurs in applications like Microsoft Outlook or Outlook Express. The error message is displayed as: ‘ unknown error 0x800ccc7d- secure sockets layer ’. Many offices use Microsoft Outlook for email communication and sending instant messages within the office. This is a highly functional application that enables users to interact with peers efficiently, manage contacts, journals, and reminders. However, the error 0x800ccc7d may hamper your ability to send and receive emails efficiently. Therefore it is advisable to repair it right away.

Solution

Restoro box imageError Causes

The error 0x800ccc7d is triggered by the following causes:
  • Damaged profile in Outlook
  • Incorrect email account settings
  • The Outlook installation is corrupt and damaged. This usually happens due to issues in hard disk storage.
  • The outgoing SMTP server does not support secure connections

Further Information and Manual Repair

If you come across 0800ccc7d error code while using Microsoft Outlook or Outlook Express, then don’t you worry! This problem can be easily resolved. In fact, it is so easy to repair that you can do it by yourself even if you are not a technical expert. Here are some ways to fix the 0800ccc7d SSL Outlook error:

Solution 1: Use Scanpst.exe

You may not know this but Microsoft offers an inbuilt Outlook Repair tool. This tool is technically known as Scanpst.exe. This tool is useful when you need to repair Basic header corruption. However, it may not be the best choice if the problem is big and complex.

Solution 2: Reset Your Outlook Settings

Sometimes this error message may occur when the STMP server requires authentication or does not recognize the senders' email addresses. In this scenario, you should check your Outlook settings to make sure that your STMP username and server are correct. For this follow this procedure:
  • Go to the Tools menu and then click on Accounts
  • Now click on your email account then check its properties
  • Click general and make sure that your email address is created in your account’s control panel. If not, then edit and create.
  • Next, click servers and see if the box next to the option that says My server requires authentication is checked or not. If not, then check it to resolve the error.

Solution 3: Disable any Anti-Virus

Another alternative to resolve this error is to disable any Anti-virus or Firewall you have installed on your PC. Once you disable it then try sending or receiving the email again. This usually works.

Solution 4: Download 0x800ccc7d Repair Tool

The fourth solution available to resolve this issue is by downloading the 0x800ccc7d repair tool. Though it is similar to Microsoft Outlook built-in scanpst.exe tool, but as compared to it the 0x800ccc7d repair tool is a highly functional tool. There are many 0x800ccc7d repair tools available but we recommend you to Restoro. This tool is a third-party tool that can deal, scan, and fix 0x800cc7d error in no time. What makes this repair tool an excellent choice is that it can repair all broken PST files and emails, recover Outlook items, retrieve deleted files, recover password-protected data, split files to recover oversize PST files, and more. To access and install the 0x800ccc7d repair tool all you need to do is download it here and install it on your PC. Now run it to scan errors. Once the errors are scanned, hit the repair tab to resolve. So, next time when you experience the error 0x800ccc7d, try using these solutions to fix the problem right away!
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Fix Windows Setup Error code 0x80070006
Windows 10 setup is a bit complicated which is why it’s uncommon to encounter errors along the way. One of these errors you can encounter when running Windows Setup is the error code 0x80070006. If you are trying to fix this error, you’ve come to the right place as this post will guide you on how to do so. When you get the error code 0x80070006, you will see the following error message:
“Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070006.”
As stated in the error message, this kind of error in Windows Setup is due to an unstable or unreliable network connection. Such problems can also be triggered by network hardware which includes the network adapters and the network routers. To fix this error, you need to check your internet connection and router or run the built-in network troubleshooter. You could also try using a different USB port or recreate a bootable USB drive as well as get a new Windows image file.

Option 1 – Try checking your internet connection and router

As mentioned, this Windows 10 setup error could be due to an unstable internet connection. To fix it, the first thing you have to do is to check the status of your internet connection and see if it is stable and has enough speed to run the setup. If it’s slow, then it’s no wonder that the setup process failed. To fix that, you can try to reboot your router from its admin panel or you can just turn it off manually and then turn it back on after a couple of seconds. In addition, you also have to check if it’s plugged in properly.

Option 2 – Try to run the Network Adapter troubleshooter

The next thing you can do is to run the Network Adapter troubleshooter. This built-in troubleshooter can help resolve any network issues. It can reset the adapters, remove cached settings, and many more. To run it, follow these steps:
  • Go to Settings > Update & security and from there select Troubleshoot.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to use a different USB port

You might want to check the integrity of the USB port where connected the device if you are using a bootable USB storage device to run the setup for Windows 10. All you have to do is switch the USB port or try to use another bootable USB device and see if it fixes the problem.

Option 4 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
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How to Fix Black Screen During Installation Windows 10

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Restoro box imageError Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

  • Error on external devices such as printer or mouse.
  • Having outdated display/video drivers that normally result in black screen when OS is updated.
If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

  • Minimum of 1 gigahertz (GHz) Processor
  • Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
  • You need at least 16 GB of free hard disk space
  • A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
  • 800 x 600 display
  • A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

  1. Hit Repair your computer at the Install Now screen.
  2. Press Advanced Options
  3. When you’re in the Advanced Options find Troubleshoot and click it.
  4. Proceed to pressing Startup Repair
  5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

  1. Go to Install Now screen
  2. Hit Repair your computer button
  3. Go to Advanced Options
  4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

  1. Hit Windows Key + X then press the Device Manager
  2. Expand the Display Adapters option
  3. Right-click the listed Display Adapter and press on properties
  4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

  1. Simply unplug all of the external devices you currently use
  2. Restart your computer
  3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
  4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

  1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
  2. Hit the “Change settings that are currently unavailable.”
  3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”
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Fix Windows Update Error 0x80072EE2
If you got an error code of 0x80072EE2 while trying to download a Windows 10 update then it could be that something is blocking the Windows Update service on your Windows 10 PC and is preventing it from connecting to the Microsoft server. In addition, the error code 0x80072EE2 also indicates “ERROR_INTERNET_TIMEOUT” and together with this message, you might also see a message as Windows Update encountered an unknown error or you might also find it hard to search for new updates. So in this post, you will be guided on how you can fix the Windows Update error code 0x80072EE2. Make sure to follow the steps below carefully.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error code 0x80072EE2. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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