Completely Remove SweetIM From Computer

If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:

• Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
• After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
• Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
• From there, switch from the “General” tab to the “Member Of” tab.
• Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
• After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
• And in the Search results box, double click on Remote Desktop Users.
• Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.

• In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
• From there, go to User Rights Assignment.
• Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
• If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
• After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
• Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:

• Tap the Win + R keys to launch the Run utility.
• Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
• Next, look for the Remote Desktop Services and double click on it to open its Properties.
• After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
• On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
• You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
• Finally, restart your PC and see if the problem is now fixed.

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

If you are trying to connect your mobile or external device to your Windows 10 computer but suddenly encountered an error saying, “A device attached to the system is not functioning”, read on as this post will guide you on how you can resolve this error using a couple of potential fixes. In this case, it is possible that the connected device is not working for some reason and this error pops up when you connect your device or when you try to move or copy files from your computer to your external device and vice versa. As you can see, the error message is pretty straightforward, and it mostly occurs when you connect plug and play devices such as USB drives, printers, external storage devices, and many more. And when you open the Device Manager to check the device, you will most likely see a yellow exclamation mark on the device which indicates that the device is currently having problems. To fix this problem, there are several options you can check out. You need to check the status of the device or check the compatibility between the external device and the drive types. You also have to make sure that the device is connected properly or check if the device has been formatted properly. For more details, follow the given suggestions below.

Option 1 – Try to check the status of the device

The first thing you can do to get rid of the error is to check the status of the external device, especially if it’s a plug-and-play device. So when your computer boots, check if it is able to detect the device or not.

Option 2 – Try to check the compatibility between the external devices and drivers

As you know, when you connect an external device to your computer, Windows installs drivers to communicate with the device, the same way as any hardware you connect to the motherboard and if the driver ends up getting corrupted or is incompatible, then you need to update the device driver. To do that, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the driver the external device related to and then right-click on each one of the Device drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the device drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 4 – Check if the device is formatted properly

You might also want to check if the external device is properly formatted especially if you’ve recently formatted it. If a device wasn’t formatted properly, then it’s no wonder why you’re getting the “A device attached to the system is not functioning” error. To fix this, you need to use Disk Management. From there, you can find the devices connected but are not visible. If you are using an admin account, then to fix this error, you have the option to format the drive or create new partitions using the interface. Once you do this, it should resolve the problem.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the error is now gone.

Copy & Paste is an essential part of Operating and working on a computer. We copy and paste a lot of different stuff through our workday, moving stuff from application to application. In an earlier article today we have explored troubleshooting and how to repair copy-paste stopped responses, this time we are going to focus on a little feature of Windows 10 called Clipboard history. Clipboard history is a built-in feature in Windows 10 which lets you store multiple copies of different types and then selectively pasting them into another application. Let's say you have multiple copies of different text from different websites and you then paste everything or just some into a Word processor. If this feature sounds interesting to you then let's turn it on. Press the start button and then on settings. In settings window click on System in system dialog click on the clipboard and on the right screen turn ON CLipboard history.

The speed at which the CPU runs varies depending on any Windows laptop or desktop. And in case you don’t know, the CPU does not run at full speed all the time as it depends on how the operating system distributes the load so it works accordingly. However, there are instances when it runs at full speed especially if your Windows 10 computer is on a heavy workload. But if you find that even when your computer is already on a heavy workload and the CPU is still not running at full speed, then you need to look into this situation. To verify that your CPU’s speed, you can use any CPU stress test tool. This kind of issue is common on laptops compared to desktop computers since laptop runs on battery. The Intel Processor on laptops uses the Speed Stepping Technology which means that when you are doing some small tasks on your laptop, the processor’s speed is reduced. On the other hand, if this happens when you are using a heavy application, it can be due to a low charge on the laptop’s battery. Thus, Windows will try its best to keep the computer running for as long as possible by reducing the CPU speed or processor. But there are times when you are ready to sacrifice battery to make sure that the work gets done on time. To achieve that, here are some options you can check out.

Option 1 – Try setting the processor state to the maximum in Power Options

• Type “control” in the search box to view the classic Control Panel as well as the popular options.
• Next, click on Power Options > Change plan settings > Change advanced power settings.
• Then navigate to Processor power management > Maximum processor state.
• Now select 100% when it is on Battery and Plugged in.
• After that, expand the System cooling policy option and make sure to set it as Active to make sure that the battery won’t overheat.
• Finally, apply the changes made to all the profiles of the power management and restart your computer. This will ensure that your CPU will run at maximum power at all times.

Option 2 – Try to update or disable the Intel Power Management driver

The next option you can try is to update or disable the Intel Power Management driver. The Intel-powered computers have dedicated software that controls CPU speed and Fan speed when it needs to save battery. You can try disabling it temporarily and check if there are any changes with the CPU fan speed.

• First, restart your computer by holding the Shift key to boot your computer into Troubleshooting or Advanced mode.
• Next, go to Troubleshoot > Advanced Options > Command Prompt.
• Then change the directory to C:/Windows/System32/driver and then rename the file named “Intelppm” by entering the “ren intelppm.sys intelppm.sys.bak”.
• Now restart your computer.

Note: If you were not able to find the drivers in C:/Windows/System32/driver, check if they are available under C:/Drivers/IntelPPM. After that, the CPU speed should change now with the Intel driver missing from the system. And in case you want to enable it, simply follow the same steps given above and rename the file again.

Option 3 – Try disabling the IPPM using the Command Line or Registry Editor

• Command Prompt:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and tap Enter to open Command Prompt.
  • Next, type this command and hit Enter: sc config intelppm start= disabled
  • The “sc config” command you entered modifies the value of a service’s entries in the registry as well as in the Service Control Manager database.
• Registry Editor:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesintelppm.
  • From there, double click on the intelppm and change the Start key value to
  • Now close the Registry Editor and reboot your computer.

Note: The steps given will make sure that the CPU will run at maximum power at all times.

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows users are unable to activate their operating system. It affects Windows 8 and Windows 10 users and features common symptoms which include the following:

• Inability to activate Windows
• Message box with error code 0xc004f034

Solution

Error Causes

Error code 0xc004f034 often occurs due to an issue with the Windows product key. This may occur when users enter an invalid product key or use one that is appropriate for use on a different version of Windows. To correct the issue, users will need to use the correct product key for their system or contact an IT professional if their device is connected to a Key Management Service (KMS).  Windows users affected by this error code may also need to check their system for viruses or missing system files since these issues can result in error codes on Windows devices.

Further Information and Manual Repair

Manual repair methods enable users to fix problems related to error codes. Though some manual repair methods require the use of Command Prompt and utility tools like the System File Checker, even non-technical Windows users can find success simply by following the instructions provided below.

However, note that some issues can be complex, thus requiring the use of an automated tool or help from a Windows repair technician. Consider these options if the manual repair methods below do not resolve error code 0xc004f034 on your Windows 8 device.

Method One: Enter Valid Windows Product Key

Microsoft currently offers several ways for customers to activate their Windows operating system, the most common of which is the product key. This 25-character code verifies that users have access to an authorized version of Windows.

You may get a valid product key from an authorized dealer, a new PC with Windows, or access a digital copy from a Windows website when you purchase your Windows operating system online. Once you have a valid product key, use it to activate Windows and resolve error code 0xc004f034 in Windows 8. Follow the steps below to access the Product Activation Wizard.

• Step one: Click or tab Start button then select Settings
• Step two: Tap or click PC Settings, then select Activate Windows
• Step three: Type invalid product key

Once a valid product key is used, the Product Activation Wizard should complete the activation process. If you are unable to complete the process, however, and error code 0xc004f034 remains unresolved, click the link or instructions the Product Activation Wizard provides regarding activation via phone or customer support.

Method Two: Run System File Checker

Another option available to Windows 8 users is System File Checker (SFC). This tool enables Windows users to scan and repair corrupted or missing system files. Follow the steps below to access SFC.

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Run as Administrator
• Step three: Type sfc /scannow ensuring a space is between “sfc” and “/scannow”.

System File Checker will repair any corruptions found on system files within your machine once you successfully follow the instructions provided. The tool will also replace missing files which will lead to better performance on your PC.

When the process is complete, restart your device then check if you are able to activate Windows. If error code 0xc004f034 is still present, you will need to find another solution via repair method three.

Method Three: Scan for Viruses and other Malware

Viruses and other forms of malware are one of the main issues resulting in poor PC performance and Windows error codes. To fix this issue on your PC, scan your machine for signs of these malicious programs. If you do not have anti-malware software and would like to download one from the Internet, ensure the software you choose is effective before attempting to download it.

Once you have powerful antimalware software on your PC, begin a scan for viruses, Trojan horses, and other forms of malware. If the Windows error code occurred due to issues related to malicious programs, you will be able to resolve the issue. If, however, this manual repair method proves ineffective in resolving error code 0xc004f034, download a powerful automated tool or contact a Windows repair technician to assist you.

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

As in previous Windows 10, inside Windows 11 also when you press the ALT + TAB key combination you will get a preview of all running applications along with all Browser tabs so you can go through them and pick the one you want to switch to. Alto, I personally am a big fan of alt-tabbing, I must admit that I am not a big fan of having multiple browsers tabs on screen when I do press key combo. Luckily there is a very easy way to turn this feature off. Turning browsers tabs thumbnails off

1. Press ⊞ WINDOWS + I to open settings
2. Click on System in the sidebar
3. Scroll down and select Multitasking
4. Find Alt + Tab section and click on the drop-down menu
5. Pick Open Windows Only
6. Close settings

Now when you press the ALT + TAB key combination you will still see your browser but only an active tab in it instead of all tabs as different preview thumbnails.

LINUX has become more than just a dedicated server Operating system, more and more it is gaining ground in home computers as well and as services like Steam and Gog are offering their titles for LINUX it is gaining more and more ground daily.

Why LINUX?

So, what makes LINUX so good? First of all security, no other Operating system has that high level of security like LINUX and that is the reason why it is widely used as a server. Other advantages are it is less resource hungry and its architecture is made in such a way that it does not has applications remains and traces which remain in the system, once an application is deleted from OS, it is deleted and every trace is removed from OS. Apple OS is based on LINUX kernel but made specifically for their hardware.

LINUX popularity

So naturally, the question pops up why LINUX is not more popular? One of the reasons is its difficulty, to work in LINUX you need to have some level of computer knowledge, Windows is more user-friendly and a lot of people prefer the ease of use to features. This is somewhat been fixed sort of speak in last years since we have LINUX distributions which aim to be more simple and user friendly but it is far from easy of use of one Windows. Another big reason was software support. Altho some powerhouse software has its LINUX versions and works just fine, even better than on Windows, your typical user applications lack and games were almost non-existent making LINU users rely on Windows emulation software for simple applications, and often it did not work properly. This has also changed for the better in later years but as with the previous point, it is still far from being Windows wide.

What is LINUX distro?

Linux comes in different versions called distributions. What this means is that the basic core of the Operating system is the same though all LINUX versions and all LINUX drivers and software will work on anyone, they will visually and feature-wise be different. Also, they will be more complex for use or they will have different hardware requirements. Choosing the right LINUX distribution is no easy task and we are here to help you by offering you certain points and guides in hopes to direct you on the right path.

What Do You Need the Distro for?

This might be perhaps the most crucial question when trying to decide which LINUX distribution you want to install. Depending on your preferences and goal like work, games, security, media you will need to consider the best distributions in the field of your preference. A very good place to get this kind of information is on DistroWatch. When on-site, navigate to the Distribution category search filter and choose the option best suited to your needs.

What Kind of Software Will You Be Using?

Like the previous question, this one is also your personal preference but it will make difference if you are planning to use a different type of software. If your plans are gaming for example you will want the latest and greatest LINUX kernel version for maximum hardware compatibility. If you are a regular desktop user you will aim for a distro that is updated constantly so you are working with the latest versions of Chrome or Firefox. In some cases, depending on your software you might want to run older but faster distribution.

What Kind of Hardware Will You Be Using?

If your computer is up to date you can run any distribution that you like but if it is an older rig your options might be a little limited. Now depending on the technical characteristics of your computer and its age it may come down to just a few available distributions which are specially tailored to run on old hardware. These kinds of distributions are lightweight and do not take much space but sadly can not offer you the latest and greatest in software but for usual everyday tasks like web browsing, word processing, email viewing, etc they work perfectly fine. You can have a great office machine with proper lightweight distribution offering you all that you need to be able to work.

How Much do you know about computers?

As stated before, LINUX is not as user-friendly as WIndows and your overall technical knowledge can play a big role in deciding which LINUX you want to adapt. If you are more of a casual user then avoid technical distributions which will require to manually tweak tons of stuff, go for more automated ones. If you are a power user however and enjoy wrestling with each detail then perhaps some distro with more command-oriented nature.

What Kind of Community Are You Looking For?

Now you might ask what does community has to do with the operating systems but the same as Windows, LINUX also can have some issues, and sometimes installing drivers will require certain steps to be taken. How it is much easier to find a solution when having a great community surrounding the project I suggest not dismissing this part when choosing your distro. Every community is helpful, but they’re all helpful in different ways. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.