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APC_INDEX_MISMATCH  - What is it and how to fix it?

The error 0x0000001 also known as APC_INDEX_MISMATCH is one of the fatal errors that users encounter upon starting their computers. This error appears when there is a sequence mismatch in the driver or system file when it is disabling or re-enabling Asynchronous procedure calls. The mismatch happens maybe because of a virus or malware attack, not shutting down your computer properly and incomplete installation of the system files.

There are many ways to fix this error. The easiest way is to download a repair utility program. The use of these programs perfectly fits those that are not so technical. All you have to do is download the program and install it on your computer. As soon as it is installed, the program will now scan and diagnose your computer for any errors. After it identifies the errors, it will then repair your PC through either manual or automatic tools.

To those who are techie and enjoy the manual resolution, you may take advantage of Microsoft’s analyze debug extension which tells you the cause of the error. After determining the cause then you can now start fixing the error.

Check if Hardware is functioning properly. If the cause is due to a hardware malfunction, you will have to make sure that all the pieces you are using are working. All the wires should be attached to their respective ports. Not only that, but you also must make sure that before installing the hardware, it is compatible with the Windows version that is installed into your computer.

Use Compatible software. If the problem was caused by software or a driver, you can uninstall and reinstall it. Always make it a rule that whenever you install a program or new software to your computer, make sure it is compatible with your operating system and never skip a step during the installation process. You also have to see to it that the program you are installing does not contain any viruses, malware, or spyware that can be harmful to your computer.

Update your Drivers Regularly. In most cases though, the cause of the APC_INDEX_MISMATCH error are outdated device drivers. To resolve this, you will have to go to your Control Panel then look for Device Manager. As soon as you are in the Device Manager window, you can now see the different devices running on your computer. You right-click on each device and check the Properties.  In the Properties window, click on the Driver Tab and look for the date when it was last updated. You can then go to the manufacturer’s website and compare the dates.

For a new Windows operating system, you no longer have to go to the manufacturer's website though. All you have to do is click on Update Driver and it will automatically search for updates online.

Use a Genuine Operating System. There are also cases where the 0x0000001 error won’t allow you to access your computer. In this case, we have to suspect that the problem could be in your Operating system. To resolve this, you can reinstall your Operating System or update your current operating system. Only use a genuine licensed Windows Operating System because this will not only protect you from Malware and Viruses but it allows you to get all the recent update available from Microsoft. Update your Windows 10 regularly by going to Settings > Windows Update > Check for Updates. You may also turn on the Automatic Update by going to the Advanced options is found on the Windows Update Page.

You can always get help online but it really helps to know the basics and determining the root cause of the error.

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Fixing Folder Size Issue in Windows 10
Recently, several Windows 10 users have reported an issue with the Windows folder sizes in their PCs. If you are one of these affected users, read on as this post will walk you through fixing this issue. For instance, if you have a folder with 100 GB worth of data and when checking its size using its properties, you see the wrong size instead of 100GB. The size displayed will most likely be a random number which can either be bigger or smaller than the real size of the folder. This incorrect folder size issue does not happen to any specific drive or certain kinds of folders as any folder can be affected by this incorrect folder size issue. When you try to rename the affected folder, the size will change but its size still remains to be incorrect. The root cause of this particular issue is in Windows 10 itself. It is a known bug that came along with one of the latest Windows Updates which prevents the File Explorer to accurately read the metadata of a certain folder or file and leads to displaying incorrect and unexpected file sizes and the reason why you might also notice that your drive is also not correct. Since this is brought upon by one of the recent or latest Windows Updates the good thing is that Microsoft will most likely release a fix on its next upcoming updates but until then, you will be left with no choice but to deal with an incorrect folder or file size. To remedy that, here are some suggestions you can try that might fix the problem.

Option 1 – Try using the System File Checker

The System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the incorrect folder or file size in Windows 10. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try resetting Windows 10

To fix the folder and file size issue, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files. That way, you won’t have to deal with inaccurate folders or file sizes as you browse and use your files.

Option 3 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
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How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
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Fix Installer encountered an error 0x800f0905

Are you trying to update your Windows 11 OS and are receiving a 0x800f0905 error? Do not sweat and do not worry we have a couple of solutions that you can try in order to fix this issue. How this error is tied to various things like misconfigured settings, corrupt system files, and more there is no way to present one simple solution that will solve everything in one click.

error 0x800f0905Therefore we are presenting a couple of solutions that will fix your issue, it is advisable to follow them as presented since they will go from the most common to the more complex one.

Run the troubleshooter

The most common fix and one that will actually repair things most of the time is simply running the Windows Update troubleshooter.

  1. Press ⊞ WINDOWS + I to open the Settings app
  2. Click on System on the left
  3. Click on Troubleshoot in the right part
  4. Click on Other Troubleshooters
  5. Find the Windows Update section and click on Run
  6. Let troubleshooter finish

Reset Windows update components

If the previous solution did not work we will need to do things manually. Follow the steps as presented in order to reset Windows update components.

  1. Press ⊞ WINDOWS + S to open search
  2. Type in Terminal
  3. Select Run as administrator
  4. Click on Yes on the User account control (UAC) pop up
  5. Press CTRL + SHIFT + 2 to open Command prompt
  6. Inside command prompt type each line of a command followed by ENTER after each line:
    net stop bits
    net stop wuauserv
    Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat”
    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
    Ren %Systemroot%\SoftwareDistribution\Download Download.bak
    Ren %Systemroot%\System32\catroot2 catroot2.bak
    exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    cd /d %windir%\system32
    regsvr32.exe atl.dll
    regsvr32.exe urlmon.dll
    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe jscript.dll
    regsvr32.exe vbscript.dll
    regsvr32.exe scrrun.dll
    regsvr32.exe msxml.dll
    regsvr32.exe msxml3.dll
    regsvr32.exe msxml6.dll
    regsvr32.exe actxprxy.dll
    regsvr32.exe softpub.dll
    regsvr32.exe wintrust.dll
    regsvr32.exe dssenh.dll
    regsvr32.exe rsaenh.dll
    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe cryptdlg.dll
    regsvr32.exe oleaut32.dll
    regsvr32.exe ole32.dll
    regsvr32.exe shell32.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe qmgr.dll
    regsvr32.exe qmgrprxy.dll
    regsvr32.exe wucltux.dll
    regsvr32.exe muweb.dll
    regsvr32.exe wuwebv.dll
    netsh winsock reset
    net start bits
    net start wuauserv

Well, that was a lot of typing or copy and pasting line by line followed by ENTER after each one but hopefully, your issue is solved. These provided solutions fixed most users' issues with this error but if for some reason this is not the case for you, move to the next step.

Run the SFC scan

If you are still having 0x800f0905 error after previous attempts do the following:

  1. Press ⊞ WINDOWS + S to open search
  2. Type in Terminal
  3. Select Run as administrator
  4. Click on Yes on the User account control (UAC) pop up
  5. Press CTRL + SHIFT + 2 to open Command prompt
  6. Type in sfc /scannow and press ENTER
  7. Wait for the scan to finish
  8. Reboot the computer

Perform a system restore

If for any reason previous solutions have not provided you with the solution we will try to fix the issue by performing system restore.

  1. Press ⊞ WINDOWS + S to open search
  2. In the text box type in Create a restore point
  3. Click on the closest match in search results, should be Create a restore point
  4. Click on System Restore or on Next if there are no points created
  5. Choose to restore a point from the list and click on next
  6. Review settings and click on Finish
  7. Wait for the process to finish and for the computer to restart

Manually install update

If for any reason Windows still cannot install the update, try installing it manually.

  1. Go to Windows 11 update history and find the Knowledge base (KB) number for the latest version
  2. Go to the official Microsoft Update Catalog
  3. Paste the KB number in the search box and press ENTER
  4. Click on DOWNLOAD
  5. Double click on the downloaded file to launch the installer
  6. Follow on-screen instructions and install the update

Perform Windows 11 reset

If nothing worked, reset your Windows 11 to its factory settings to fully repair and reset the whole operating system.

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Fix Media Player – Server Execution Failed
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
  • Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
  • After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

  • Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
  • Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
  • After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
  • Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
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Fix No Internet, Secured in Windows 10
Strange and anxious message no internet, secured can happen even during when everything is ok and you do indeed have internet. So in order to fix this issue please keep on reading.

Reset Router

Most a simple and most straightforward solution and 80% of the time it works like a charm. Before trying other solutions, try this simple one.

Run the Networking Troubleshooter

  1. Run the build-in Windows 10 troubleshooter for networking.
  2. To do this, right-click Start then select Settings
  3. In the Settings window, click Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter then follow the instructions

Device Manager solution

The Windows device manager is the place where you can update, disable and re-enable, and reinstall your devices, including the network adapter which is most likely the cause of this issue. In Device Manager, click Network adapters then locate your network adapter and right-click on it
Do the following things in order presented:
  1. Update driver.
  2. Disable device, enable Flight mode in the taskbar, reboot PC, then Enable device and turn off Flight mode.
  3. Uninstall device, reboot PC, reinstall the device if it was not installed automatically

Refresh IP Configuration

Refreshing your IP configuration reassigns your IP address, which will fix the problem if it was down to your IP allocation issues Open the Command Prompt, then enter the following commands:

Reset Winsock

There are a couple of other things you can try in the command prompt. The Winsock protocol controls a big chunk of your computer’s communication with network services and resetting it will reset many of those under-the-hood elements to their default settings. Enter the following into the command prompt:

Fix Connection’s Properties

Click the Wi-Fi (or Ethernet) connection icon in the taskbar, then Network & Internet Settings. In the new window, click Change adapter options then right-click the affected connection and click Properties.
In the Properties window, make sure all the following boxes are ticked:
  • Client for Microsoft Networks
  • File and Printer Sharing
  • Internet Protocol Version 4
  • Internet Protocol Version 6
  • Link-layer Topology Discovery Responder
Click OK and restart PC.

Disable iPv6

IPv6 is the relatively new Internet protocol that more and more PCs are using due to the fact that the number of available IPv4 addresses is simply running out. Not all networking equipment and ISPs play nice with iPv6, however, so if you have this switched on, then it could be interfering with your connection. If you suspect this might be the issue, uncheck the IPv6 box under your connection’s Properties.
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Fix Microsoft Store error 0x80072F30
If you got the Microsoft Store error code 0x80072F30 while trying to open Microsoft Store, then it indicates that the Store fails to connect to the internet or is not able to launch successfully for some reason. It could be that the Windows Update Service has stopped or the Windows Store cache might be corrupted or it could just be due to a poor internet connection. Whichever the cause is, you have to fix this error so that you can use Microsoft Store again and you won’t be getting the following error message every time you open the app:
“Check your connection, Microsoft Store needs to be online, It looks like you are not, error code 0x80072f30.”
The error code 0x80072F30 is related to the Windows Store which prevents it from opening properly. To resolve this problem, you can try fixing the problem with the help of the options given below. Follow each one of them carefully.

Option 1 – Check your internet connection

The first and most obvious thing you can do is to check your internet connection. This may only be a basic tip but it sure works like a charm in most cases. And if you have another internet connection available, you can also try connecting to that and see if you can pull up Microsoft Store or not. 1] Change your internet connection: A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, or you can also try opening a website and see if you can open it and if possible try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.

Option 2 – Check the date and time as well as the time zone of your PC

A lot of services and apps rely on the Date, Time, and Time Zone of your PC which is why if they are not configured correctly, a request from the client machine will be rejected from the server and the same thing happens with the Microsoft Store.
  • First, go to Settings > Time and Language.
  • From there, check if it is set to Automatic or not – if it is, switch the toggle button off to set the Time and Time zone manually.
  • Then select the right time zone manually.
  • On the other hand, if the Time and Time zone is set manually, you have to switch the toggle button on to set Time and Time zone automatically.
  • Restart your PC and afterward try opening Microsoft Store again and check if the problem’s fixed or not.

Option 3 – Run the Network Adapter Troubleshooter

Since Windows 10 is packed with various troubleshooters – one of which is the Network Adapter Troubleshooter – you can use it to troubleshoot the problem. To use it, follow these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 5 – Check the Windows Update Service status

You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • Next, look for Windows Update Service from the list of available services in Windows.
  • Once you see it, check if its status is STOP or Pause and then change the status to Automatic.
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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A Quick Guide to Resolving Error 1713

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:
“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”
Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Restoro box imageError Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:
  • Corrupt Microsoft Office Software
  • Corrupt Windows Registry
  • Malware
  • Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs. Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer. Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC. In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows. To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks. Click here to download Restoro.
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How to Disable Restart in Firefox
Mozilla Firefox has introduced a new feature known as Restart with Windows which allows the browser to automatically start when your Windows 10 computer boots. This means that if you leave the Firefox browser opened while shutting down your computer, Firefox will re-open automatically along with the tabs that were opened right before you shut down your computer. Although some users may find this feature convenient, there are others who do not approve at all as it could be a nuisance. So if you’re one of the latter, then read on as this post will show you how you can disable the Restart with Windows feature in the Firefox browser on your Windows 10 computer. Refer to the instructions laid out below to get started.
  • Step 1: Open Mozilla Firefox and if it’s opened already, just open a new tab and then type the following text in the address bar:
about:config
  • Step 2: After typing the text given above, hit Enter and if a prompt with a warning message pops up, simply click on the “I accept the risk!” button to proceed.
  • Step 3: Next, type “Restart” in the search filter which should display the following preference in the window:
“toolkit.winRegisterApplicationRestart”
  • Step 4: After that, check for the preference value and then see if it’s set to true or not. If it is set to true, then it means that the Restart with Windows feature is enabled so obviously, to disable it, you need to set its value to false.
  • Step 5: Now restart your computer without closing Firefox. After restarting your computer, you should no longer see Firefox starting automatically.
The Restart with Windows feature by default is disabled for most users. On the other hand, Mozilla will have this feature enabled as the default configuration in the coming weeks so it’s best that you now know what to do when that time comes since the newer versions of Mozilla Firefox are already being shipped with the Restart with Windows feature. However, if this post did not help you, then you might want to check if the feature has been added to the Startup folder, and from there, you can disable this startup program using the Task Manager > Startup tab.
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How to Repair Error Code 31

What is Error Code 31?

Device Manager Error Code 31 pops up when Windows prevents the driver for a particular hardware device from loading. The error code 31 is almost always presented in the following format:

“This device is not working properly because Windows cannot load the drivers required for this device.” Code 31

This error can occur with any hardware device; however, in most cases, it occurs with Ethernet cards. The good news is that it belongs in the easy-to-resolve category. So repairing it should not be difficult.

Solution

driverfix boxError Causes

Error code 31 is related to driver problems, and the most common causes include:
  • Outdated drivers
  • Missing drivers
  • Mis-configured drivers
  • Corrupt drivers

Further Information and Manual Repair

To resolve error code 31 on your system, try the methods given below. We have listed down some of the most effective and easy-to-perform DIY methods for fixing Device Manager code 31 on your PC.

Method 1 - Rollback the Driver to its Previous State

This simply means to return the driver back to its previous state - to the version last installed. Try this method to resolve error code 31. This is probably the easiest way to return your PC to its previous working state.

However, by doing so, you will not be able to update your drivers and run new driver versions on your system. In other words, this is a temporary method to fix this issue.

You may still want to try other methods given below to ensure you have the latest drivers installed on your system.

You can roll back the driver to its previous version by accessing the Driver Rollback feature located in the driver settings within the Device Manager. Or another way to perform a rollback is to use the Windows System Restore Utility.

It is a recovery tool built-in the new Windows versions. To access it, simply go to the start menu and type System Restore Utility in the search menu.

Access it and pick a point in the past, also referred to as the restore point, to return your PC to its previous state before the error code 31 occurred.

However, to resolve the problem permanently, try method 2.

Method 2 - Update the Driver

Error code 31, as discussed above, may occur due to outdated, misconfigured, or corrupted drivers. Whatever the reason may be, to ensure the proper functioning of your hardware device, it is important to update the drivers on your system frequently.

To start driver updates, first, it is important to find out and identify problematic drivers. You need to identify the drivers that are corrupt, misconfigured, and outdated. For this, go to the Device Manager and then look for devices with yellow exclamation marks.

The yellow exclamation marks next to the devices show that these device drivers are problematic. Once you’ve identified the problematic drivers, simply update them by finding the latest and compatible versions on the manufacturer’s website.

This process is time-consuming and can be frustrating at times, especially when doing it for the first time.

Also, once you’ve updated the drivers, you need to update them from time to time to ensure they don’t get outdated, or else you will have to encounter Device Manager error codes again.

Method 3 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle and stress involved in updating drivers manually, it is advisable to download and install DriverFIX.

DriverFIX is a smart, innovative, and feature-filled software embedded with an intelligent algorithm that quickly detects problematic drivers, matches them with the latest and compatible versions, and updates them immediately and automatically in just a few seconds and a couple of clicks.

It’s as simple as it can be. Furthermore, with this software installed on your PC, you don’t have to stress and worry about when your drivers need to be updated again.

DriverFIX ensures all drivers are continuously and regularly updated before they become outdated.

Click here to download DriverFIX to repair Device Manager error code 31 and update drivers automatically and regularly.

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