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Android malware spies while posing as a Update

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities.

However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed.

"Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said.

"The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes.

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APC_INDEX_MISMATCH  - What is it and how to fix it?
The error 0x0000001 also known as APC_INDEX_MISMATCH is one of the fatal errors that users encounter upon starting their computers. This error appears when there is a sequence mismatch in the driver or system file when it is disabling or re-enabling Asynchronous procedure calls. The mismatch happens maybe because of a virus or malware attack, not shutting down your computer properly and incomplete installation of the system files. There are many ways to fix this error. The easiest way is to download a repair utility program. The use of these programs perfectly fits those that are not so technical. All you have to do is download the program and install it on your computer. As soon as it is installed, the program will now scan and diagnose your computer for any errors. After it identifies the errors, it will then repair your PC through either manual or automatic tools. To those who are techie and enjoy the manual resolution, you may take advantage of Microsoft’s analyze debug extension which tells you the cause of the error. After determining the cause then you can now start fixing the error. Check if Hardware is functioning properly. If the cause is due to a hardware malfunction, you will have to make sure that all the pieces you are using are working. All the wires should be attached to their respective ports. Not only that, but you also must make sure that before installing the hardware, it is compatible with the Windows version that is installed into your computer. Use Compatible software. If the problem was caused by software or a driver, you can uninstall and reinstall it. Always make it a rule that whenever you install a program or new software to your computer, make sure it is compatible with your operating system and never skip a step during the installation process. You also have to see to it that the program you are installing does not contain any viruses, malware, or spyware that can be harmful to your computer. Update your Drivers Regularly. In most cases though, the cause of the APC_INDEX_MISMATCH error are outdated device drivers. To resolve this, you will have to go to your Control Panel then look for Device Manager. As soon as you are in the Device Manager window, you can now see the different devices running on your computer. You right-click on each device and check the Properties.  In the Properties window, click on the Driver Tab and look for the date when it was last updated. You can then go to the manufacturer’s website and compare the dates. For a new Windows operating system, you no longer have to go to the manufacturer's website though. All you have to do is click on Update Driver and it will automatically search for updates online. Use a Genuine Operating System. There are also cases where the 0x0000001 error won’t allow you to access your computer. In this case, we have to suspect that the problem could be in your Operating system. To resolve this, you can reinstall your Operating System or update your current operating system. Only use a genuine licensed Windows Operating System because this will not only protect you from Malware and Viruses but it allows you to get all the recent update available from Microsoft. Update your Windows 10 regularly by going to Settings > Windows Update > Check for Updates. You may also turn on the Automatic Update by going to the Advanced options is found on the Windows Update Page. You can always get help online but it really helps to know the basics and determining the root cause of the error.
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There are various components that take part during a Windows Upgrade process such as the CPU, Disk, Network, and many more. This is why the process of upgrading your Windows 10 computer can be quite complex and due to its complexity, there are times when you might encounter some errors like the Windows Upgrade error 0x800701E3. If you encounter this kind of error then it has something to do with the “disk” part of the whole upgrade process which could be due to a conflict with the storage of your Windows 10 computer. When you receive this error, you will see the following error message on your screen:
“Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x800701e3.”
To fix this Windows Upgrade error, here are some suggestions that might help.

Option 1 – Delete Files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
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  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
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After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
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net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
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    • Dism /Online /Cleanup-Image /ScanHealth
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Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the ChkDsk utility

You can also run the ChkDsk utility to fix the Windows Upgrade error 0x800701E3.
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  • Next, click on Properties and navigate to the Tools tab.
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  • After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 5 – Run the Windows Update Troubleshooter

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Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows Upgrade error code 0x800701E3. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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Symptoms of Blue Screen of Death Errors

Symptoms of a blue screen of death problem are easy to identify: if you have a blue screen error, then your computer will display a blue screen. Also known as the infamous “Blue Screen of Death”, this screen will pop up when something goes horribly wrong with your computer. The screen displays cryptic information about the problem before automatically restarting the system.

Bluescreen Of Death Errors Solution

Download Available To Completely Repair Blue Screen of Death Errors

Recommended: Download the Automatic Repair Utility to correct this and other PC performance issues.

Restoro box imageBluescreen Error Causes

This one can be a bit more complex: blue screens are caused by hundreds of different things. In fact, any miscommunication between the hardware and software of the computer can lead to the dreaded Blue Screen of Death, blue screens reference a communication problem between the Windows operating system and the hardware in your PC.

Why do computer blue screens of death errors occur?

Most computer users have experienced a blue screen of death at least once in their life. But have you ever stopped to wonder why they occur? Blue screens of death can occur for a number of different reasons, but the most common reason is that your PC’s hardware failed to properly communicate with its software, resulting in a fatal error. If your video card, processor, hard drive, or any other vital system component encountered a serious communication error with your operating system, then your PC may automatically display the blue screen and shut down for its own safety. Blue screens can also occur as a self-protection mechanism if the PC is overheated.

Further Information and Manual Repair

Where do Windows blue screen errors come from?

Blue screen errors come from many different sources on your computer. However, the majority of blue screen errors seem to come from the Windows Registry, which contains important configuration information about the programs, data, and personal files on your PC. Windows constantly rely on the registry in order to operate normally, but since the registry is incredibly complex (it holds hundreds of thousands of files), errors naturally develop over time. Fortunately, registry errors are fixable. They can be repaired using special registry cleaning software. During a scan, registry cleaning software looks for any registry entries that have errors. Once these entries are found, the software automatically repairs each entry. In many cases, this can permanently repair the blue screen error and prevent blue screens from ever appearing again.

Blue screen Windows 7

Windows 7, despite being Microsoft’s most popular operating system to date, is not immune to blue screen errors. It’s more stable than previous versions of Windows, although many users will inevitably encounter blue screen errors in Windows 7. No matter which version of Windows you’re currently using, the error remains the same: the hardware on your computer has trouble communicating with the software, forcing the system to display the blue error message we all love to hate.

“Blue Screen of Death”

There’s a reason this error message is famously called the “blue screen of death.” Immediately after displaying a blue screen, the Windows computer will ‘die’, which means that it restarts itself. Another reason why the error could be called the blue screen of death is that it is often displayed at the end of a PC’s life cycle. As PCs get older and their hardware starts to fail, blue screen errors become more and more common. In real life, death isn’t reversible. In the computer world, blue screens of death certainly are. With the right software support – like Restoro – even the most novice computer technician can fix their blue screen errors and restore their PC to healthy working conditions.

Benefits Of Using Restoro, BSOD Error Codes

Restoro is one of the world’s most popular PC optimization programs. Used by professional PC technicians around the world, Restoro is a feature-rich software suite that has helped many PC users breathe new life into an old PC. Restoro optimizes computer performance in hundreds of different ways. It looks through the registry and repairs any erroneous entries it finds. It also hunts down and eliminates malware and goes to work with the press of a button. And most importantly for you – it’s also amazingly effective at repairing blue screen errors. Ready to experience the Restoro difference? Here are a few more advantages of our favorite software program:
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Error Code 0x80070057 - What is it?

Error 0x80070057 is a typical Windows 7 error code. It may occur when you try to back up files by using Windows Backup on Windows 7 and the backup fails.  The error message is often displayed as the following:

“An internal error has occurred: The parameter is incorrect: (0x80070057)”

Besides this, you may also experience this error message when you format a hard disk drive to install Windows 7.

Solution

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The error 0x8007005 occurs due to multiple reasons. However, the most common causes for this error code include:
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  • Misconfigured registry keys
  • Misconfigured decimal symbol settings

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve the error 0x80070057 on your PC.

Solution 1: Change the Decimal Symbol Setting

As mentioned above the error 0x80070057 sometimes can be triggered by misconfigured decimal symbol settings. Therefore, try changing the settings to fix the problem. The error is likely to occur if the decimal symbol is not set to ‘.’ (dot). This is common in languages and locales other than English such as German. Here’s what you need to do to change the decimal symbol setting:
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  • Now click the formats tab and go to the additional settings menu.
  • Here you will find the decimal symbol field, now type "." (dot) and then click OK twice.
  • After that, you must restart your PC to activate the changes.

Solution 2: Create a New Partition and Reinstall Windows 7

If the error 0x80070057 is linked to partition damage, then this method is the best way to resolve it. Here’s what you need to do:
  • Insert the Windows 7 DVD and start the installation.
  • Select your language preference to install. Here you will see a screen of the Microsoft License Agreement. Click on the I accept option to proceed with the installation process.
Then click next.
  • Choose a custom advance option and select the Disk O partition 1 option.
  • Once selected, click delete. When you do this you will be prompted if you want to confirm the deletion, click OK to continue.
  • Now repeat the same however now select Disk O partition 2.
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Solution 3: Add a Registry Key Value

If the underlying cause of the error 0x80070057 is a registry issue, then it is serious as such issues can put your PC at serious risks like system failure, crash, and data loss. To resolve this error and add a registry key value here’s what you need to do: Go to the start menu and type Regedit.exe in the search bar and then press enter. Locate and click the following registry sub-key: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem. Once you locate it, now go to the edit menu and point to new, and then click DWORD Value. After that, type CopyFileBufferedSynchronousIo and press enter again. Right-click now on the text you just typed and then click Modify. In the Value data box, type 1 and then click ok and exit the registry editor. This will fix the error on a temporary basis but not permanently. However, a long-term solution is to clean and repair the registry.

Solution 4: Restoro

The registry gets cluttered with unnecessary and redundant files like junk files, cookies, internet history, and bad registry keys. If these are not removed timely, they can damage the registry and corrupt DLL files. It often leads to disk fragmentation (disk partition) too. To remove these files immediately, clean and restore the registry and repair the corrupt files, it is advisable to download Restoro.

Why Restoro

  • This is an advanced and highly functional Registry Cleaner. It is deployed with a cutting-edge and intuitive algorithm that scans your entire PC to detect all registry issues in seconds. It cleans the cluttered disk and restores the registry back to normal.
  • It is safe, bug-free, and efficient. This software is easy to use and compatible with all Windows versions.
  • In addition to this, it is also deployed with several other powerful utilities like an antivirus that detects all malicious software and removes them right away. It also functions as a system optimizer and boosts the speed of your PC significantly.
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If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
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    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
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Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.
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Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

  • Launch Steam on your PC.
  • Go to the top bar of Steam and click on your name.
  • Select Profile from the context menu.
  • Click on the Edit Profile button present at the right section of the window.
  • Next, click on the My Privacy Settings button.
  • Now, the Privacy Settings page will be opened.
  • Scroll down and go to the My Profile section.
  • Open the drop-down list given next to the Game Details and select the Private option.
  • Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
  • Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

  • Launch Steam > click on your name > select Profile from the menu list.
  • Click on the Edit Profile > My Privacy Settings button.
  • Go to the My Profile and open the dropdown menu.
  • Click on the Private option.
  • Now, the changes will be saved automatically.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Edge Content Process has stopped working
A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:
  • MicrosoftEdge.exe
  • MicrosoftEdgeCP.exe
  • MicrosoftEdgeSH.exe
The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

  • In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.
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Error Code 0x80d02002: How to Fix It In Windows 10

Error Code 0x80d02002? - What Is It?

Error Code 0x80d02002 is one of the common errors encountered by Windows users upgrading to Windows 10 or installing new Windows updates. This error results in program lock-ups, system crashes, and freezes, or slow PC performance. It can also cause possible loss of private data on your device.

Some of the common error messages involving Error Code 0x80d02002 include:

  • Something went wrong, Please try again later. Windows update error dt_000 – 0x80d02002
  • Error(s) found: Code 0x80d02002 Windows update encountered an unknown error. Windows update ran into a problem.
  • Windows Update Cannot Check For Updates – 0x80d02002
  • 0x80d02002 – Windows could not search for new updates. An error occurred while checking for new updates for your computer. Some updates were not installed.
  • There were some problems installing updates, but we’ll try again later If you keep seeing this and want to search the web or contact support for information, this may help – 0x80d02002
While upgrading to Windows 10, depending on the state of your computer, you might encounter other error messages, including error code 0xc000021a

Solution

Restoro box imageError Causes

Error Code 0x80d02002 normally occurs when a user updates their system, upgrades to Windows 10 from Windows 7 or Windows 8/8.1, or installs new Windows updates. There are several reasons why this error happens which includes:
  • Internet connection problems
  • Blocked system ports
  • Conflict on system level

Further Information and Manual Repair

In trying to fix Error Code 0x80d02002, you can employ manual repair methods to effectively and efficiently solve the issue. However, keep in mind that one tiny error made in using the command prompt can result in data loss or put your computer in a no-boot situation. In such cases, you can seek help from a Windows professional or consider using an automated tool whenever necessary.

You can try doing the following manual repair methods in an attempt to fix Error Code 0x80d02002:

Method One: Reset Windows Update Components

In trying to fix Error Code 0x80d02002, you may try resetting manually and check the Windows update components by doing the following steps:

  1. Right-click on the Start button then select Command Prompt (Admin) from the list to open a Command Prompt window.
  2. Once the Command Prompt window appears, type or copy and paste the following commands all at once then hit Enter:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause
  1. Exit the Command Prompt then check if the issue is resolved.

Method Two: Check If The Region Is Correct

  1. On the Start screen, type Region. Afterward, click on Settings then hit
  2. Under the Format tab, choose English (United Kingdom).
  3. Select Language Preferences then click on Add a language. Afterward, add “your language.”
  4. After you’ve added your preferred language, choose it then click on Move Up to make it the first language. Close now the Language window.
  5. On the Region window, select Additional Settings and see if the values are the same.
  6. Select the Location tab then change the Home Location to “your country,” then hit

Method Three: Perform an SFC Scan

Check if there are system files that need to be repaired by running an SFC Scan. Follow the steps below:

  1. Type CMD in the search bar then right-clicks on it. Select Run as Administrator. This will open a Command Prompt window in elevated mode.
  2. In the next window, select
  3. Once the Command Prompt window appears, type the command: sfc /scannow
  4. Leave the Command Prompt window open and wait for the process to complete. This might take a while depending on how fast or slow your device is.
  5. When everything’s fine, the message saying “Windows Resource Protection did not find any integrity violations” will appear.

 Method Four: Disable Skype or Antivirus

There are times when Skype or your installed antivirus can conflict in updating your system. You can disable first your antivirus or Skype as you update your system and enable them once again when you successfully update your system.

Method Five: Download A Powerful Automated Tool 

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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Fix Windows Update error 0xC1900209
What is Windows Update Error 0xC1900209? Before you can install any updates on your Windows 10 computer, there are a lot of conditions that have to be fulfilled and one of these conditions is software compatibility. It is one of the important factors in installing Windows Updates. So if one of the software in your computer is not compatible with the new Windows Update for your OS, then the Windows 10 setup will not proceed and will block the installation of the new update. This both applies to the cumulative updates and feature updates. In such cases, you will get the following error message when you run Windows Update:
“0xC1900209, Incompatible software is blocking the upgrade process. Uninstall the application and try the upgrade again.”
This error message comes under the umbrella of the Windows 10 pre-upgrade validation using Setup.exe. And for you to identify the incompatible app, you need to grab a Windows 10 install image using the Windows Media Creation tool to download the suitable Windows 10 version and mount it. After that, execute the setup.exe file that’s located in the root folder of the Windows 10 install image. Once you execute the setup file, the upgrade wizard will give you a list of incompatible apps. Once you have determined which software is not compatible with the Windows Update, there are two options you can try to resolve the Windows Update error 0xC1900209 – you can either try to update the conflicting software or uninstall it. For more details, follow the given options below.

Option 1 – Try to update the conflicting software

If you are using an older version of the software that’s in conflict with the Windows Update, you might want to update it to its latest version and then try to apply the updates again to your Windows 10 computer. You can update the concerned software by visiting the official website of the software or any of its distribution sources. On the other hand, you can also use the Check for updates feature of that particular software if it’s available.

Option 2 – Try to uninstall the conflicting software

If updating the problematic program didn’t work, the next option you can try is to uninstall it. All you have to do is follow these steps to uninstall it successfully:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the uninstallation process is done, restart your computer and see if the Windows Update error 0xC1900209 is fixed or not.
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