An Easy Guide to Resolving Code 18

The newest piece of hardware for PC or console users is not really what anyone has expected and for sure not from a company like Cooler Master. I going to admit right here that I am a big fan of Cooler Master PC cases, I like them and they are always one of the things that I consider when building a new PC, overall I like their ideas and quality so personal for me it was quite a surprise to see that they are one that is making a new generation gaming chair. Now truth to be told Orb X is not your typical gaming chair as you can clearly see from the pictures. The chair itself will come in two colors: white or black and RGB lighting looks to be prominently featured throughout. The chair itself is advertised as both meant and aimed for professional and gaming crowds but I believe the gaming crowd is in general more interested in this hardware piece. Hardware is enclosed in a fully motorized shuttle dome which aims to maximize your privacy, it supports a single 49inch display or three 27inch monitors along with surround speakers if you do not wish to use headphones. It offers an adjustable headrest, lumbar support, and footrest so you can spend some time in it and be comfortable. Controls on the chair itself allow you to raise or lower the dome for easier getting in and out of it. Orb X also has a compartment in its backside, it folds out and has a sliding tray designed to hold your PC or console. Everything is enclosed so wiring is not the issue. Overall Orb X seems really like the computer chair of the future, Cooler Master expects to release the Orb X by December 2021, priced around $12,000-$14,000.

if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.

• In order to start recording first, we need to bring game mode by pressing ⊞ WINDOWS + G
• In the Game Bar overlay screen, look for the “Capture” window.
• If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
• A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
• Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
  • Screenshot: Takes a screenshot of the active window.
  • Record last 30 seconds: Creates a recording of the previous 30 seconds.
  • Start recording: Starts recording your active window.
  • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
• You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
• To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
• Next, simply click the Start Recording button.
• The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
• When you’re finished, click the Stop icon to end the recording.
• From the Capture widget, click “Show All Captures” to see your recording.
• Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
• These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

• First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
• Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
• After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

• Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

• From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
• Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
• And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
• Now click on Apply and then OK.
• After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
• Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

• Afterward, repeat the steps from mounting up until here for these files:
  • wim /index:2
  • wim /index:1
  • wim /index:2
• Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

• In the Cortana search box, search for “Services” and then click on the Services icon.
• After that, the Services utility will be opened in a new window.
• Next, look for the following services:
  • BITS (Background Intelligent Transfer Service)
  • Windows Update Service
  • Cryptographic Service
• Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
• Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

• You need to first turn off your PC and then take out your RAM physically.
• Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
• After that, put your RAM back in the same slot.
• Then try updating your computer system again.

Anxiety from all these digital threats lurking everywhere? An antivirus program can help put your mind at ease.

What can a virus do to your device?

A virus is malicious software that can affect pretty much any device and does so in a variety of ways. Be it your computer, your phone or your smart lightbulb - as long as there’s access to the internet, malware can get to it.

How exactly does this kind of attack manifest itself? Well, there’s a wide variety of effects ranging from mild to severe. Among other things, they depend on which type of malware attacks your device - a virus, spyware, ransomware, adware or something else.

These are some of the things you can expect to happen:

• Slow performance
• System crashes
• Theft of data and sensitive information
• Connectivity issues
• Constant browser redirects
• Strange messages sent to your contacts 
• Interference with files

It really can be the stuff of nightmares. So, if you want to sleep peacefully knowing that your devices are completely safe, you should definitely consider getting an antivirus.

P.S. don’t let its name fool you - an antivirus does indeed protect your devices against more than just viruses.

What is antivirus software exactly?

Antivirus software is designed to help you battle and ward off malware. Basically, it scans your device to detect any suspicious activity and offers tools to get rid of the culprit. 

At first, antiviruses were developed to fight against viruses only, but nowadays they cover a lot more ground. Here are some of the biggest benefits of getting yourself a powerful defender.

Advantages of antivirus software

1. It fights those pesky ads

Look, constant ads that pop up everywhere aren’t the absolute worst thing that can happen on your computer. If anything, they are annoying, like when you’re trying to sleep but that one fly in your room just won’t stop buzzing.

Now, there’s a free, well-established solution for that - installing an ad blocker. And we’re about a hundred and ten percent sure you’ve already done that on each and every browser you use.

However, “if I can’t see it, it doesn’t exist” isn’t the most ideal approach for your online safety. Ad blockers can’t block everything and they won’t protect you from potential adware. An antivirus on the other hand offers that layer of protection against malware snuck into pop-ups and spammy websites.

2. It protects you from hackers

Hackers don’t target government institutions only. They’ll target regular people too if they have something to gain.

There are different types of hacking, such as phishing e-mails, transmission of malicious programs, credential reuse, denial of service and more. In any case, they take control of your device and hijack your data.

The good thing is that, as threats evolve, antiviruses evolve too and there are tons of quality programs on the market that can keep you secure for an affordable price.

3. It keeps your files and data safe

When malware enters your device, it can target pretty much any file and get access to any and all data.

Installing an antivirus program will make sure that every single file, new or old, is monitored at all times, warning you against threats immediately. That way, you can make sure to react before your other files become infected and data is lost or stolen.

Another great thing for data protection is that the best antivirus software normally comes with a password manager, so no one can use malware to steal your passwords.

4. It blocks all kinds of malware

As we already stated, malicious attacks can be performed in many ways and malware comes in in different shapes an sizes, such as:

• Trojan horse
• Spyware
• Ransomware
• Adware
• Rootkit
• RAT (remote access Trojan)
• Keyloggers
• Worms
• Botnets

Nowadays, antivirus software is designed to fight against all of these types. That’s why more often than not we hear the term 'antivirus' used interchangeably with 'anti-malware,' like in this article.

5. It keeps your children protected

You can’t keep your eyes on your kid every second of the day and you can’t protect them from everything. But at least you can limit their exposure to the threats they can encounter at every corner of the digital world.

An antivirus program will block harmful or suspicious websites and ads, which is great both for you and your children. To take it a step further, though, many such programs come with special parental controls and offer monitoring as well. It’s a great solution for keeping your kids safe online without sounding like the irritating, overbearing, controlling parent who “just doesn’t get it!”

How to pick one

There are definitely lots of different antivirus programs out there, both free and paid. We recommend you look for a paid option, since free ones are unfortunately a lot more susceptible to being compromised through malicious attacks.

Now, there are a few factors to consider when choosing the right software. If you use your PC for basic things then a basic antivirus will suffice. However, the more complex your use and the more sensitive the data you deal with, the stronger it needs to be.

It’s also crucial that you take into account the features it includes. As we already mentioned, some programs have additional security options. For example, depending on the package you select, Bitdefender provides:

• Webcam and mic monitoring
• Parental control
• Firewall
• VPN
• Password management
• Identity theft protection

Some are included in plans and some are separate products, so make sure to check out all the offers.

And don’t worry if you have multiple PCs or you’re looking for protection for your smartphone or tablet as well; Bitdefender has suitable solutions for your needs. Of course, you can also just pick their classic antivirus software if you’re not in need of advanced protection.

Another important point is how regularly the software is updated and enhanced. The more frequent the updates the better, as bugs can make the program more vulnerable. Other things we advise you consider are user-friendliness, impact on performance, reputation (user reviews especially) and, of course, price.

The bottom line

Fact is: anyone can be a malware victim. Don’t let it be you.

You can’t put a price on peace and security, so don’t be reluctant to pay for yours - especially since a lot of options out there are extremely affordable. Is $159.00 a year really too much to pay for cross-platform protection for up to 10 devices? We don’t think so.

Explore your options and protect your files and data before it’s too late.

What's program restore no longer working error?

The element of system restore is vital in the Windows operating system, and on occasions, it might be a genuine lifesaver. If for some reason you discover that the System Restore is not correctly functioning in Win7 or Windows 8 operating system:

1. The points of system restore are not be being produced by hand or mechanically,
2. You are unable to create by hand the restore points
3. The system restore fails, and you're incapable of restoring your personal computer,

The subsequent are a few tricks that could allow you to solve this issue.

Solution

Error Causes

There are lots of variables that will trigger this malfunction in your Personal Computer. The remedy to the issue will depend on its cause. You ought to attempt the next actions in no sequence.

Further Information and Manual Repair

1. Physically, strive to make Program Restore points. Subsequently, pay attention to the Error Messages(s) you receive. If none, check to see whether a restore point has been created.
2. Eliminate the protection applications or anti-virus and then try creating a restore point.
3. Startup the Computer in Safe-Mode. Oftentimes, non-Ms drivers or providers may restrict the smooth working for System Restore. The other viable choice, try a clean boot and see whether system restore is back to normal.
4. Run file checker.  Quite simply, operate the sfc /scannow from the superuser command line. When the program record test is complete, restart your computer and assess whether system restore is operational.
5. Run disk check as the administrator. Type chkdsk /f /r and subsequently push Enter. Allow this procedure to finish before attempting a system restore.
6. Ensure the System Restore function is allowed in the drivers where you need this function allowed. For System Restore point to be saved, you must have free space of around 300 MB on each one of the devices which have the Program Safety perform turned-on.
7. Ensure that there's adequate space on the drivers where System Restore performs is allowed.
8. In the search box inside the Start Button, type "Services.msc" (with no quotes) and then push Enter. Ensure that at this time around Process Scheduler Service and the " Volume Shadow Copy " are correctly working, and are set on Automated mode. Make certain you start the System Restore service if it's not set place to automatic mode. Remember that you'll have to restart the computer in this process. Do this and subsequently try again, in case the system needs a reboot.
9. In the search box, type eventvwr.msc /s subsequently push enter to open the Event Viewer. Double-click on the applications and Services Logs, then assess if you can determine the cause of the error.
10. Could your network administrator have turned off the System Restore? Contact them. Ask them to re-activate system restore for your computer if they have switched it off.

QuickLook app is one of the best options to preview files without opening them in Windows 10. It works similar to the Quick Look feature of macOS. This Microsoft Store app has some really interesting features. It lets you preview images, documents, and media files. Also, just a hotkey is needed to preview the content of a file. There is no interface for the app. Only a preview window is visible. You can also expand the preview window to full size. Apart from that, it lets you keep the preview window on top of the other opened applications. For image files, it also provides the EXIF data. After installing this app, just select some file that you want to preview, and press the Spacebar key. That’s it! The preview window will open immediately to view the file content. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Microsoft has started building a unified store with Windows 8 and later with Windows 10 in order to make it easier for users to get safer and more modern applications for their Windows 10 devices. This unified store is called the Microsoft Store which is tied up with the Windows Update. The delivery for them both are quite similar which is why they also have some common errors as well as fixes for them. So in this post, you will be guided on how you can fix error 0x80246019 for both Microsoft Store and Windows Update in your Windows 10 computer. The error 0x80246019 might be caused by corrupted system files or missing ones or be due to some glitch in the component services and other possible causes but whatever the cause is, you can fix it with the help of the following fixes, make sure to follow each one of them carefully.

Option 1 – Reset Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Toggle the Windows Insider Program settings

This option is only applicable to you if you are a part of the Windows Insider Program. If you are, then follow the steps below.

• First, you have to open Settings and go to the Update & Security section.
• From there select the Windows Insider Program.
• After that, select the “Stop Insider Preview builds” option and then restart your computer.
• Now open the Windows Insider Program again and check if it fixes error 0x80246019 or not.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting error 0x80246019. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your computer.

Option 4 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing error 0x80246019.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80246019. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Can not open and run EXE file in Windows is not a new issue and sadly it can still happen from time to time, luckily this step by step solution will help you to resolve this problem fast and effective in no time. Try the below solutions in no particular order and I hope that you will solve the issue fast and be able to return to using the computer like it never happened

1. Run SFC scan

   As the EXE file not opening issue lies in the Windows OS, the SFC tool will be able to identify the cause and fix this issue. Press ⊞ WINDOWS + X and choose command prompt (admin) in command prompt type: sfc /scannow Press ENTER

2. Check registry and modify if needed

   Sometimes value in the registry key is wrong and can cause this error, in order to check if this is the case, we will open the registry editor and find out Press ⊞ WINDOWS + R to bring run dialog up type in it: RegEdit and press ENTER In the left pane of the Registry Editor window, click on the HKEY_CLASSES_ROOT to expand the section Scroll down to find out the .exe registry and click on it Go to the right pane of the window and double-click on the Default and set the Value Data as exefile Click on the OK button Next, located the given in the window: HKEY_CLASSES_ROOT>exefile>shell>open>command Click on the “Command” in the left pane of the window In the right pane of the window double-click on the Default and set Value Data as “%1” %* Click on the OK button Restart your computer and check if the issue persists

3. Turn off Firewall and defender

   If you have a firewall and antivirus active there might be a chance of a conflict and that firewall or antivirus is preventing the EXE file from starting, disable your firewall and anti-virus and try again to open the EXE file.

4. Turn off user account control

   User account control can also like a firewall prevent some files from executing, go into accounts and turn off user account control to see if this might be an issue preventing you from opening the file.

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

• If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
• Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

• After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
  • ren system system.001
  • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

• Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

• Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
• After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

• After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.