4 Methods of Fixing Error Code 49

While browsing the internet, if you suddenly encounter a warning with an error message saying, “Server certificate has been revoked ERR CERT REVOKED” then it indicates that the SSL certificate used by the website has been revoked by its issuer. This kind of problem can only be fixed by the website owner but that does not mean that you can’t do anything about it. In fact, you have the option to bypass this error as well as contact the certificate issuer – all this and more. Just a reminder, if a website that accepts payment, its passwords don’t have SSL or has some certification issue, you should never trust it. For instance, if you are trying to purchase something online and you’re on the payment stage but you encounter the “Server certificate has been revoked ERR CERT REVOKED” error, you must not proceed. To resolve the “Server certificate has been revoked ERR CERT REVOKED” error, here are some things you can do.

Option 1 – Try contacting the Certificate Issuer

If you are the website owner, of course, the best thing you can is to get in touch with the Certificate Issuer in order to resolve the problem.

Option 2 – Try fixing the Date and Time

You have to check your computer’s Date and Time. There are cases when this simple setting causes a connection problem. So if your computer Date and Time is set to date or time that this after the certificate expiration date, then you have to make sure that you set it to automatically configure time. To do so, just open Settings > Time and Language. From there, turn on the toggle for “Set time automatically” and “Set time zone automatically” options. After that, check if it fixes the error, if not, you need to check if the manual selection is correctly set or not.

Option 3 – Bypass the Certificate Revocation Check

As pointed out earlier, you have the option to bypass the Certificate Revocation check. All you have to do is follow the steps below.

• In the search box of your browser, type “internet options” and open it once it appears.
• After that, go to the Advanced tab and navigate to the Security subheading.
• Next, uncheck the “Check for publisher’s certificate revocation” option as well as the “Check for server certificate revocation” option.
• Now restart your computer. Upon the next startup, try opening the website again. This time, your browser will stop checking it for certificate issues. However, it’s not safe to leave those options unchecked so make sure that once the website’s SSL certificate is fixed or once you no longer have to visit that website, you recheck those options.

As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:

“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10. When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:

“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”

The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.

• Open This PC and right-click your USB drive from there then select Format.
• Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
• After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.

Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:

1. Reset your network devices to make sure your router hasn't become flooded with data.

   Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.

   1. Shut down all computers connected to the modem/router.
   2. Power down and unplug the modem and the router if you're using one.
   3. Allow to sit for 60 seconds unplugged.
   4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
   5. Start the computer and allow it to completely boot up.

2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

   If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.

   1. Try plugging your computer directly into your modem.
   2. Shut down other programs that access the internet, such as other games or download programs.
   3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.

3. Update your drivers and operating system to resolve any compatibility issues.

   Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.

   • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
   • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
   • Check our supported video cards articles to make sure your hardware is compatible:
     • World of Warcraft
     • Hearthstone
     • StarCraft II
     • Diablo III
     • Heroes of the Storm
     • Overwatch

   Refer to the steps below to update drivers and software for your operating system.

4. Release and renew your IP and flush your DNS to resolve any network conflicts.

   1. While on the desktop, press Windows Key and type CMD.
   2. Right-click Command Prompt and select Run as administrator.
   3. Type ipconfig /release in the command prompt.
   4. Wait a few seconds for a reply that the IP address has been released.
   5. Type ipconfig /renew in the command prompt.
   6. Wait a few seconds for a reply that the IP address has been re-established.
   7. Type ipconfig /flushdns in the command prompt.
   8. Close the command prompt and attempt to make a connection.

5. Close all other applications to resolve software conflicts and free up resources.

   Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items

   1. Press Ctrl+Shift+Esc to open the Task Manager.
   2. Click More Details.
   3. Select the Startup tab.
   4. Right-click on each item and select Disable.
   5. Restart the computer.

   If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.

6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

   1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
   2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
   3. Delete the Battle.net folder.
   4. Run Battle.net and update the game to see if the issue persists.

   If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.

   Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.

If you suddenly find the middle mouse button not working as you use it on your Windows 10 computer, then you’ve come to the right place as this post will provide some suggestions that can help you fix the issue. This kind of problem can affect your experience in using your computer as the middle mouse button helps you in scrolling through long web pages and screens with a lot of data. So if that stops, you will end up using your keyboard instead which is kind of a hassle compared to using the middle mouse button. It is possible that this problem could have something to do with either the hardware or software. To isolate the possibility of a hardware failure, you can try to connect the mouse to a different computer and see if it works just fine there or if it still has the same problem. If the mouse works properly on a different computer, then the issue is software-related. It is possible that a software update, especially gaming software, could have been misconfigured in a way that the middle button does not respond like it’s supposed to. To resolve the problem, you might want to try reinstalling or updating the mouse drivers or run the Hardware and Devices troubleshooter. You can also install OEM-specific mouse drivers or modify some entries in the Windows Registry.

Option 1 – Reinstall or update the Mouse driver

The problem may be caused by a corrupted or an outdated mouse driver. To fix it, you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Hardware Troubleshooter

The next thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to install OEM specific mouse drivers

Aside from updating or reinstalling the mouse drivers, you might also want to try installing OEM-specific mouse drivers. When you install Windows, it will use a generic driver for all its components. The disadvantage of generic drivers for the mouse is that it limits its functionality. In fact, some also configure the middle mouse button to respond to specific action which does not work without the correct drivers. In such cases, you need to visit the website of your computer’s manufacturers to download and install the latest drivers and then open the software and configure it the way it was before. Keep in mind that some OEMs also offer gestures, so you also have to check on that.

Option 4 – Try to modify some entries in the Registry

If a Windows Update is the one that caused the problem, you could correct it by making some modifications in the Registry but before you proceed, make sure that you create a System Restore point first.

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelDesktop
• After that, double click on the “WheelScrollLines” entry on the right pane to open its Properties.
• Now change its value data to “3” and exit the Registry Editor and then see if the issue with the middle mouse button is fixed or not.

Ehshell.exe Application Error - What is it?

Ehshell.exe is a type of .exe (executable file). This file functions as an essential component of the Microsoft Media Center.  By default, it is located in a subfolder of C:\Windows. Ehshell.exe application error is an error code that pops up when tasks in the Media Center freezes. The Ehshell.exe application error is usually displayed on the screen in the following format:

“ehshell.exe – Common Language Runtime Debugging Services Application has generated an exception that could not be handled. Process id=0xa18 (2584), Thread id=0xa24 (2596).”

Solution

Error Causes

Ehshell.exe application error is triggered when PC users perform repetitive tasks in Media Center on a Windows XP Media Center Edition. The computer stops to respond and the error message is displayed. This error occurs if users perform one or more of the following repetitive tasks in the Media Center:

• Repeated resize, restore and minimize the Media Center Window
• Schedule TV shows to record
• Repeatedly change the channel while Media Center is in a window
• Ehshell.exe file corruption due to malware infection or registry issues

Though this is not a fatal error, to avoid any kind of inconvenience, it is advisable to fix the error right away.

Further Information and Manual Repair

To fix the ehshell.exe application error on your system, you don’t have to hire a professional and spend hundreds of dollars on repair. Here are some of the best and most effective do-it-yourself methods that you can try to resolve this issue on your PC immediately.

Method 1 - Install the Latest Service Pack for Microsoft Windows

To repair the issue, install the latest Windows service pack. A service pack is basically a Windows update, often combines previously released updates that help make Windows more reliable. These are offered free of charge on Microsoft’s official website.  To get started, simply log on to Microsoft’s official website and download the latest service pack compatible with your Windows version. The installation process may take 30 minutes to install. And you will be prompted to restart your PC about halfway through the installation process. Once the Windows Service Pack is installed, the ehshell.exe application error will be fixed. If the error still persists, then try method 2.

Method 2 - Scan for Malware

Ehshell.exe application error may also appear on your PC due to malware infection. Malware programs like viruses, Trojans, and worms deliberately give their malicious processes similar .exe file names, so it is hard to identify the malware. In such an event, it is advisable to download a powerful antivirus and scan your entire PC. Run it to remove all the hidden malware programs on your system. Once malware is removed, the ehshell.exe application error will be resolved.

Method 3 - Clean Registry

Sometimes .exe files can also get corrupt when the registry gets overloaded with unnecessary and obsolete files. If this is the underlying reason for the error code occurrence then it is advisable to download Restoro. This is a multi-functional and user-friendly PC Fixer deployed with a registry cleaner. It removed all the unnecessary files, cleans and repairs the registry in seconds thereby fixing all registry-related errors. Click here to download Total System Care and resolve the Ehshell.exe application error on your PC.

As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism(.)exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

• First, you need to restart your computer and log into another user account where the Start Menu works.
• Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
• From there, copy the “TdlData.xml” file and save it to another drive.
• Once done, restart your computer and log into the user account where the Start Menu is corrupted.
• After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
• Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
• Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

• Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
• After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
• Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.

One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

• Tap the Win + R keys on your keyboard to open the Run utility.
• And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
• From there, select all the files and tap the Shift + Delete key combination.
• After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
• Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

• First, open the Indexing Options using the Search bar.
• Next, click on the appropriate listing, e.g. Users folder.
• After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
• Then click on the “Rebuild” option under the Troubleshooting section.
• Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.

• Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
• After that, click on Properties to open the Properties mini window.
• From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
• Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
• Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.