Fix rtf64x64.sys Blue Screen error on Windows

Many Minecraft players are experiencing Realms internal server error 500, luckily for all of that players, we are offering you solutions.

Preliminary Fixes

Before heading towards the fixes here it is suggested to try some quick tweaks that might work in your case to fix Minecraft Internal Server Error 500. Restart your PC – Very first it is suggested to shut down your computer and after that restart the system. This worked for many players to get rid of the server outages issue. Update your Windows version – Check if you are running an outdated Windows version then make sure to install the latest Windows update and then run the game. Update Your Game Version – Also make sure you are running an updated version of Minecraft Realms. Installing the latest updates not only makes the game more stable but also helps you to solve common glitches and issues with the game. So, check if any recent updates are available to make sure to download and install them Modify the Game Settings – Check if you have tweaked some of the game settings then this might be the reason for the problem. So try to reconfigure the settings to default. This may work for you. Now after following the preliminary solutions check if the Minecraft Realms Internal Server Error 500 is resolved or else head to the next solution.

Check your Internet Connection

As said above if the internet connection is not working properly or it is preventing you from accessing the servers, then this can also cause the Internal Server Error 500 in the Minecraft server. So, very first make sure your internet connection is stable and working properly. Also if you are using Wi-Fi then use a wired connection to get a stable network. Moreover, if your internet connection is working fine then there is a possibility that your internet connection is causing interruption and preventing you from accessing the Minecraft Realms server. So, if this is the case then here it is suggested to use a VPN connection to get exceptionally fast & reliable speeds without getting detected.

Check for the Minecraft Server Outage

Well, there is a possibility the Minecraft servers are down and if this is the case then you don’t have any other option than just waiting for the servers to get restarted and the service becomes available again. Also, the service outages can affect the ability of the game and as a result, you are unable to play the game. Additionally, you can also inquire about Minecraft’s server status by visiting the Downdetector website. But if you find the services are running fine then the issue is from your side.

Disable Background Applications

If you are still getting the Minecraft Realms Internal Server Error 500, then there are chances that other applications running in the background are causing a limit to your internet bandwidth. It is suggested to disable the internet-connected apps and after that try connecting to Microsoft Realms again.

• Hit CTRL + SHIFT + ESC keys > to open the Task Manager.
• Then under the Process tab,> right-click on unwanted background process, > click on the End Task 

After disabling the applications running in the background, relaunch Minecraft and check if the internal server error 500 still appears or not.

Delete UUID Files in Minecraft

If you are still getting the Minecraft Realms Internal Server Error 500 then here it is suggested to delete the UUID files in Minecraft.

• First, visit the website by clicking the https://mcuuid.net/ and enter all the credentials to get the player’s UUID
• Then login to the server > proceed to server files > head to the world
• Here locate the PlayerData folder > click to open it.
• And from here choose the file containing the same name like the player’s Username or UUID > after that hit the Delete
• Lastly, restart your server to save the changes

Remove Resource Packs & Mods

If you are getting the Minecraft realms internal server error 500 after the installation of a particular mod or the resource pack then this is what causing the issue while playing the realm. So, here it is suggested to delete it immediately, also uninstall the mod as well as the resource pack you installed recently. It is estimated this works for you but if you have a doubt related to any specific mod or the resource pack causing an error you should uninstall then also and check if the Minecraft internal error 500 is fixed.

Disable the Plugins

If you are still encountering the error then check for the plugins installed on your PC. Many times the installed plugin starts causing issues with the game as they are not compatible with the game version. So here it is recommended to try disabling the plugins on the PC and check if this works for you.

• On your system > open the plugin window > rename the plugins files from “[plugin name].jar to [plugin name].jar.disabled”.
• Next restart the server and check if the Minecraft Realms Internal Server Error 500 problem is resolved or not.

Uninstall & Reinstall Minecraft

If none of the above-given solutions works for you then here it is suggested to uninstall and reinstall Minecraft. Well, it is suggested to uninstall the game using the third-party uninstaller. Manually uninstalling the program won’t remove it completely, some of its registry entries, junk files are left behind and causes interruption when the next time you install it. If you are looking to uninstall it manually then follow the steps given:

• Hit Window + R key > to open the Run box
• And in the run box type appwiz.cpl command > hit Enter
• Now the application manager window pops up on your screen > locate the Minecraft application > right-click to Uninstall

And as the uninstalling process is completed > head to the Minecraft official website and tries downloading and installing the game. Check if the Minecraft Realms Internal Server Error 500 is resolved or not.

Contact Support Center

If after trying all the solutions given you are still unable to fix the error then the only option left is to contact the Customer Support Center and fill the form in the link and describe the problem in a detailed way. And within few days you will get feedback from them to fix Minecraft Realms internal error 500.

0x80040600 - What is it?

This is a typical MS Outlook error code. This error message may prevent you from sending and receiving emails via your Outlook account. The error message is displayed in the following format:

"An unknown error has occurred. 0x80040600"

If this is the primary source of your communication in the office, then this error can cause you a great deal of inconvenience as it may prevent you from running important business errands via your Outlook account efficiently. Therefore, when you experience the 0x80040600 error on your PC, it is advisable to fix it immediately.

Solution

Error Causes

This error code is triggered due to multiple reasons. These include but are not limited to:

• PST (Personal Storage Table) file reaches its file size limit
• PST file corruption
• Viral infection
• Incorrect Windows registry settings
• Improper shutdown of Outlook

This error code can lower your office productivity as you may be unable to send and receive emails on your Outlook account. Also, you may get locked out of your account and be unable to view your calendar entries and open email attachments saved previously in your account.

Further Information and Manual Repair

To resolve the error on your PC, you don’t have to wait for the network personnel to fix it or be a computer expert. Here is a list of easy and effective DIY methods to help you fix this error code right away.

Method 1: Download a PST File Repair

If the error occurs because your PST file has reached it maximum limit which is normally 2 GB or because of PST file corruption, then it is advisable to download a PST file repair tool. After downloading it, simply run it on your PC. This tool will immediately fix the damaged PST file and file the issue.

Method 2: Download an Antivirus

Deadly viruses like Trojans and spyware can penetrate into your PC if through downloads and opening phishing emails. Therefore, to remove such viruses it is important to install an antivirus and scan your entire PC.

Method 3: Install Restoro.

If the problem is associated with incorrect Windows registry settings or viral infection, it is advisable to download Restoro. This software is multi-functional deployed with 6 different and powerful utilities including an antivirus, a registry cleaner, and a system optimizer to name a few. The registry cleaner repairs the registry corrects the settings and fixes the damaged files. The antivirus on the other hand simultaneously removes all types of viruses including Trojans, spyware, malware, and adware on the system. While the system optimizer feature ensures the PC performance and speed are not compromised during the scanning and cleanup process. This software is safe, efficient, and compatible with all Windows versions. It has a user-friendly interface and simple navigations which makes it quite easy for all levels of users including novice and intermediate to operate. Click here to download Restoro and resolve the 0x80040600 error code on your PC today!

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

What is Mscomctl.ocx?

Mscomctl.ocx is a Microsoft library Windows Common Controls file. The Mscomctl.ocx error occurs when this file is either lost or gets corrupt. The error is displayed on the screen when the user tries to run a program that is dependent on this file. It appears as:

“Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid”

Solution

Download Available to Completely Repair the Error Mscomctl.ocx

Error Causes

Installing and then uninstalling a large number of applications on the Windows operating system often corrupts or unregisters the Mscomctl.ocx library. This message will continue to appear on the screen until you re-register the library file again on your system.

Further Information and Manual Repair

You don’t need to have the sound technical knowledge or call a professional to resolve Mscomctl.ocx error on your PC. The Mscomctl.ocx error is easy to repair and can be fixed in a couple of minutes. Here are 2 solutions to repair the Mscomctl ocx error code on your system:

Cause: Error occurs because the Mscomctl ocx file is unregistered

Solution:

1. Go to the start menu and type ‘Mscomctl.oxc and press enter
2. Copy the ‘Mscomctl.ocx’ file and paste it in "C:WindowsSystem32" folder
3. Now click the start menu again and type ‘CMD’ in the search box. This will open your computer's command prompt.
4. Once this opens, type either of the following commands and then press enter. If you have a 64-bit operating system, then type: Regsvr32 "C:WindowsSysWOW64MSCOMCTL.OCX” and if you have 32-bit operating system, then you should type ‘Regsvr32 "C:WindowsSystem32MSCOMCTL.OCX"

By doing this, you will be able to register the Mscomctl.ocx file on your PC and then you will no longer receive Mscomctl.ocx error code.

Cause: Error code occurs because the Mscomctl.ocx file is missing

Solution:

1. First search for MScomctl ocx on your local drive to see if it is missing.
2. If the file is missing, then download the MScomctl.exe file from a reliable website.
3. Now extract the file to your C:WINDOWSsystem32 directory
4. Then click start and run.
5. Now type ‘REGSVR32 MSCOMCTL.OCX’ and press enter

Please note to implement any of the two solutions stated above, you will need administrator rights. If you have the administrator rights then only can you make the above registry changes. Therefore to make the following changes you will have to access the PC using the Administrator account. Simply follow the instructions given above to repair this error code problem right away!

Minecraft has taken the world like a storm and if you tried it, you could tell why, procedurally created worlds, various modifications available and fun gameplay are just some of the things this game offers and it is non wonder why kids and adults are enjoying it. Minecraft is even more fun when you play with your friends on dedicated servers, where you all can adventure and build together. Sadly as everything costs, so does the Minecraft servers as well. Lucky you can create your own Minecraft server on your computer so your friends can join and play with you free of charge with just a little time you need to spend reading this guide and building one for yourselves. Without further delay let's dive right into it.

1. Install the most recent Java version

In order to run your personal server, you will need to own and have Minecraft: JAVA edition, not Windows 10 one. If you have this version of the game and it is already running it means that you already have JAVA as well but we will need to check to see if it is the latest version of JAVA, to check this do the following:

• Press Windows and type in configure java followed by ENTER
• Under the update tab, click on the update now button
• If you have the latest version you are all good, if not follow the onscreen instruction on how to update it.

If by any chance you do not have JAVA installed you can get it here.

2. Prepare a dedicated location for your Minecraft server files

You can use any folder you like for your Minecraft server folder but it is highly recommended to create a new folder whose sole purpose will be to hold and run Minecraft server files. this will be very beneficial in the future when server files need to be updated or configured. Having things in one isolated space is always a good idea and keeping things organized is also a good idea.

3. Download, install and start the Minecraft: Java Edition server file

It is now time to download server files, you can get them here. Download the server.jar file and place it inside your server folder. Once everything is downloaded and prepared do the following:

• Run the server.jar file, the first time it runs, the file will create some configuration files.
• After additional files appear, there should be a text document called eula.txt. Open it with a text editor then change eula=false to eula=true.

4. Enable port forwarding on your router

This sep is required if you want to have people to play with you that are outside your router network, for example, if you want them to connect to your server from their home. If you do not wish to do this and want only people on your serves from your router network you can skip this step. Unfortunately, to enable port forwarding, you’ll need to make your computer on your local network to be accessible by other computers over the internet via a router. This will effectively make your port to be an open port. This can make your system vulnerable to malicious attacks. Once you’ve enabled it, set the default server port to 25565. You’ll need the Server IP address, which you can get by opening Command Prompt or PowerShell and run ipconfig. Your IP address is usually listed as IPv4 or IPv6 Address.

5. Run the Minecraft server

Simply double-click the server.jar file to run the server. If you want to have more control over it, use the command line.

• Navigate to your Minecraft server directory using file explorer.
• We will be using PowerShell instead of Command Prompt to enter commands. Hit Shift + Right-click on the directory window and select “Open PowerShell window here.”
• Once you are in the right directory, write the following command:

java -Xms1024M -Xmx1024M -jar {server file name} nogui

5. Replace the {server file name} with the full name of .jar file. The command above will make the server run with no Graphical User Interface (GUI) and use 1024MB of allocated RAM space.
6. If you want to enable the GUI, remove the nogui command. Additionally, you can edit the memory allocation for the server by changing the Xms and Xmx value.
7. After the server is up, invite your friends to play by sharing your local or public IP address, depending on whether you are using a local or public network. For a local network, you can give the IPv4 or IPv6 Address earlier. For public networks, go to Google and type “what is my ip” to get the address.

As you know, one of the most useful web browsers all over the globe is Google Chrome. However, it is not without flaws as you could encounter errors while using it. One of these errors is the ERR_UNSAFE_PORT error. This kind of error is caused by the data being accessed using a port that isn’t recommended. When you encounter this kind of error in Chrome, you will see the following error message on your screen:

“The webpage is not available, The webpage at <Address> might be temporarily down or it may have moved permanently to a new address. Error code: ERR_UNSAFE_PORT”

In this post, you will be guided on how you can fix the ERR_UNSAFE_PORT error in Google Chrome on your Windows 10 computer. You can try to set allowed ports or reset or reinstall Google Chrome. For more details, refer to the given options below.

Option 1 – Try to set allowed ports

• To get started, open Google Chrome.
• After that, go to the Shortcut tab and type the following after the whole address in the field named Target: --explicitly-allowed-ports=xxx
• It should look like this “C:/Documents and Settings/User/Local Settings/Application Data/Google/Chrome/Applicationchrome.exe --explicitly-allowed-ports=6666”.
• Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

One of the most useful and efficient command-line disk management tools is the DISKPART utility. It can be used to manage, delete or create new hard drive partitions. However, despite its efficiency, there are still times it could face some errors like the “No usable free extent could be found”. You can encounter this error when you create a partition. This error could be due to insufficient disk space which is why it is not able to carry out the operation. It is also possible that the disk is not recognized by the system. And since there are only four recognized primary partitions, when you try creating a fifth one, you will get this error. In addition, this error could also occur if the disk has been partitioned using the MBR disk partitioning format. To fix the “No usable free extent could be found” error, here are some suggestions you can follow.

Option 1 – Free up disk space using Storage Sense

The error could be caused by insufficient disk space in your computer and so you need to free up disk space using Storage Sense to fix the problem.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Note: You can also run the Disk Cleanup tool to free up disk space.

Option 2 – Try to run DISKPART in Command Prompt with administrator permissions

The next thing you can do to resolve the error is to run the DISKPART utility with admin privileges.

• In the Start Search, type “command prompt” and from the search results that appear, look for Command Prompt.
• Once you found it, right-click on it and select the “Run as administrator” option.
• After that, try to execute the Diskpart operation once again. Note that you also have to specify different size & offset values for the partitioning and then see if you still encounter the same error.

Option 3 – Try to execute the DISKPART clean command

The next thing you can try is to execute the clean command in DISKPART to fix any issues in the disk.

• Open Command Prompt with admin privileges.
• Then execute this command: diskpart
• The command you entered will initiate the DISKPART utility. Now execute this second command to view all the disk connects or all the partitions on those disks formed: list disk
• After that, you need to select one command depending on the list command you executed and then execute this third command: select disk #
• The third command you just executed will select the disk or partition you want to select. Now execute this fourth command: clean
• The command you entered will remove all the volumes or partitions formatting the disk in focus.
• Once it’s done, try to carry out the DISKPART operation you were trying to execute.

Option 4 – Try to update the USB drivers

Outdated USB drivers can also be the reason why you’re getting the error. Thus, you must update them from time to time. You can install the latest version of the USB driver for your system. But you need to check the manufacturer’s website or guidelines to update the driver according to your system. If it happens that the drivers might not be compatible with the version of the system your laptop is using which is unlikely, you can run the driver software in Compatibility Mode in that kind of situation. To update your USB drivers, follow these steps:

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, look for the USB Serial Bus controllers from the list of device drivers displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.

Option 5 – Run the Hardware and Devices troubleshooter or the USB troubleshooter

You can find the Hardware and Devices troubleshooter under the Troubleshooters section of the Windows Settings panel on your Windows 10 PC. You can use this troubleshooter to fix common hardware and external device-related issues without exerting too much effort. If you don’t know where to find it, follow these steps:

• Tap the Win + I keys to open the Windows Settings.
• Next, navigate to Update & Security > Troubleshoot.
• You should see the option for Hardware and Devices on your right-hand side where you can also find the “Rub the troubleshooter” button – click on it to get started.
• Follow the next on-screen instructions to fix the basic issues of common hardware and external device.

Note: If you want to, you can also use the USB Troubleshooter to fix the problem just go back to the Troubleshoot page where you can find it.

Krita Desktop is a free and open-source painting application. Krita is a full-featured free digital painting studio for artists who want to create professional work from start to end. Krita is used by comic book artists, illustrators, concept artists, matte and texture painters, and in the digital VFX industry. Krita has been in development for over 10 years and has had an explosion in growth recently. It offers many common and innovative features to help the amateur and professional alike. Krita has a user-friendly interface. The dockers and panels can be moved and customized for your specific workflow. Once you have your setup, you can save it as your own workspace. You can also create your own shortcuts for commonly used tools. In addition to painting, Krita comes with vector, filter, group, and file layers. Combine, order, and flatten layers to help your artwork stay organized. There are also three different views on how to see the layers. Krita supports full color management through LCMS for ICC and OpenColor IO for EXR, allowing you to incorporate Krita into your existing color management pipeline. Open PSD files that even Photoshop cannot open. Load and save to PSD when you need to take your artwork across different programs. Krita is the only dedicated painting application that lets you open, save, edit and author HDR and scene-referred images. Furthermore, with OCIO and OpenEXR support, you can manipulate the view to examine HDR images, and use it in the most cutting-edge workflows from the film and visual effects industries.

Error Code 0xc00007b – What is it?

Error code 0xc00007b usually manifests itself via the inability to start an application properly. It can occur when users attempt to run a game or other programs on their computer. In such a case, the application will not start and a message box will pop up stating that error code 0xc00007b has occurred. The error code is likely to occur when users attempt to run a program in the incorrect or inappropriate bit. For instance, if you try to load a 32bit location with a 64bit location.

Solution

Error Causes

Error code 0xc00007b affects various versions of the Windows operating system, including Windows 7, 8, 8.1, and Windows 10. In the case of error code 0xc00007b for Windows 10, the error may be caused by issues related to software you’ve installed on your machine. This may cause software conflict resulting in the need to install programs like DirectX. Left unchecked, error code 0xc00007b could incite other error codes in Windows 10, such as error code 0xc004f034.

Further Information and Manual Repair

To repair error code 0xc00007b for Windows 10 devices, users will need to implement at least one manual repair procedure. Manual repair methods are effective in combating these issues as they can address the issues causing the error in the first place, thus fixing the problem.

The manual repair procedures for fixing error code 0xc00007b are very straightforward and can be implemented with little technical knowledge. However, you may need to contact a Windows repair technician if you have difficulty fixing the error code after completing the manual repair methods listed below.

Method One: Install Microsoft DirectX

Microsoft DirectX is an application usually included in the Microsoft operating system. It enables users to access high-speed gaming and multimedia on their PC. The latest version of this Windows technology is available on Microsoft’s official site.

Visit the Microsoft website and search for DirectX End-User Runtime Web Installer. Once you have located the latest version of the program, select the preferred language you would like DirectX to run in, and then click download. Run the program, then be sure to reboot your computer.

Note that this solution should only be applied if you are having issues running or displaying a gaming or multimedia application. Once you’ve correctly installed the latest version of DirectX, it should be able to fix underlying issues that may be causing error code 0xc00007b to occur. If you are still unable to run applications after completing this manual repair procedure, however, you will need to apply another method to fix error code 0xc00007b for Windows 10.

Method Two: Install Latest Version of .NET Framework

.NET Framework, a framework developed by Microsoft, provides solutions for users who may be having problems with applications. To download the latest version of the .NET framework, follow the steps listed below.

• Step one: Open your favorite web browser
• Step two: Enter www.microsoft.com/net
• Step three: Click Downloads
• Step four: Select the latest version of the .NET Framework by clicking the framework at the top of the list. (Currently, the latest version is .NET Framework 4.6.2.)
• Step five: Select preferred language, then download
• Step six: Run software.

To ensure you successfully download the latest version of the .NET Framework, verify your computer is properly connected to the Internet while downloading the software. Also, follow the instructions provided on the Microsoft website.

After completing the download process, reboot your computer then check if you have successfully resolved error code 0xc00007b for Windows 10. If this manual repair method is successful, you will be able to access your gaming and multimedia programs. Otherwise, the error code message box will reoccur, stating that the application error code is present on your device. Apply the next manual repair procedure to correct the error code if this reoccurs.

Method Three: Install Windows Updates

In certain instances, application error codes like error code 0xc00007b affect PC users who fail to install the most current Windows updates on their device. That is why it’s important to check your system and ensure you have installed all the latest updates.

The updates, if any are available, will automatically be installed on your PC once you access Windows Update in Settings. Reboot your computer then check if you are able to run programs that previously would not open due to error code 0xc00007b. If problems persist resulting in the reoccurrence of the error code, reinstall the applications you are unable to open or get help from a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.