Fix Page Fault in Non-Paged Area in Windows 10

Hello all the wonderful people and welcome to our new article where we take a little different turn than usual and discuss why keeping old electronics around the house is not such a good idea. We all have some drawer or in some bag around the house and in the end of the day if that electronic has battery inside it is probably not the smart thing to keep it.

So naturally, the question comes why it is a bad idea to have old electronics with batteries in them? Well unlike a battery failure with, say, some AA batteries jammed in the back of an old toy, the risk with a lithium-ion battery failing isn’t just some leaking and corrosion in the battery compartment, it’s a potential fire as the battery swells up and the gases (combined with the stored energy) turn the battery into a potential fire hazard.

Good thing is that the battery will not explode just like that, it will swallow over time and get bigger and bigger until the breaking point is reached and all the fire breaks lose. So if by any chance you have some old gadgets lying around you can check up on them and see if has swelling process started, if yes, dispose properly of that piece of the old device immediately.

How to keep old electronics

If you’re not ready to get rid of the gadget then it’s best to charge it properly for storage. Proper charging keeps the battery cells and circuits in optimum health.

While recommendations vary by manufacturer and application, the general consensus is that lithium-ion batteries should be charged to approximately 40%. (Some manufacturers recommend charging 50% or 60% instead.)

Really, the important part here isn’t the exact percentage. What’s important is ensuring that the battery is charged to roughly half capacity and not stored with a completely discharged or completely full battery.

Discharge rates on lithium-ion batteries in completely powered-off devices are very slow, but you should still plan to top off the charge every 12-18 months or so to keep it around 50%.

If you wanted to go above and beyond, a metal storage container with a snug lid on a basement shelf with a desiccant pack inside to control the moisture would offer optimum conditions.

As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.

FindGoFind is a browser extension for Google Chrome.Developers present findgofind.com as an improved Internet search engine that supposedly enhances the Internet browsing experience by generating better search results. These claims often trick users into believing that findgofind.com is legitimate and useful. In fact, developers promote this site using deceptive software download/installation set-ups that hijack web browsers and modify various options without permission. Furthermore, findgofind.co continually records various data relating to users’ Internet browsing activity.

While this extension is installed, users will see additional unwanted ads throughout their browsing sessions. Furthermore, this extension changed the default search engine to FindGoFind to easier display Sponsored content.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a type of malicious software that modifies web browser configuration settings without the computer owner’s knowledge or approval. These hijacks are raising at an astonishing rate across the world, and they can be truly nefarious and sometimes harmful too. Browser hijackers can do a variety of things on your computer. These are typically used to force hits to a specific site, manipulating web traffic to earn ad revenue. Many people believe that the browser hijacker is just a harmless website but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it’s vital to categorize them under privacy risks. When the malware attacks your computer, it begins to mess things up a whole lot that slows your PC down to a crawl. In the worse case, you will be pushed to tackle serious malware threats too.

How one can know if your browser is hijacked

The typical signs that signify having this malicious software on your PC are: 1. the home page of the browser is changed all of a sudden 2. you see new unwanted favorites or bookmarks added, usually directed to advertisement-filled or porn websites 3. the default browser configurations are changed and/or your default web engine is altered 4. you’ll see multiple toolbars in your internet browser 5. you see lots of pop-ups on your screen 6. your internet browser has become unstable or starts running slowly 7. you can’t navigate to certain websites, like security software-related sites.

Exactly how they infect computer systems

Browser hijackers may use drive-by downloads or file-sharing websites or even an e-mail attachment to reach a targeted computer. They also come from add-on programs, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. Also, certain freeware and shareware can put the hijacker in your PC through “bundling”. Some of the most well-known hijackers are FindGoFind, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

How you can get rid of a browser hijacker

Some hijackers can be simply removed by uninstalling the free software they came with or by deleting any add-ons you have recently added to your system. In some cases, it can be a difficult job to find and delete the malicious program because the associated file might be running as part of the operating system process. Apart from that, manual removal expects you to perform several time-consuming and complicated actions that are tough to do for new computer users. Industry experts always recommend users to eliminate any malware including browser hijacker with an automatic malware removal tool, which is easier, safer and faster than the manual removal method. SafeBytes Anti-Malware can counter relentless hijackers and provide you with proactive PC protection against all kinds of malware.

What you can do if Virus Prevents You From Downloading Anti-virus?

Malware may cause several kinds of damage to computers, networks, and data. Some malware sits in between the computer and your net connection and blocks a few or all internet sites that you want to visit. It will also block you from adding anything to your system, particularly the anti-virus program. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Download the application in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Just the minimum required programs and services are loaded when you start your computer in Safe Mode. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) At power on/start-up, hit the F8 key in one-second intervals. This will conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and press Enter. 3) When this mode loads, you will have the internet. Now, use your browser to download and install Safebytes Anti-malware. 4) Following installation, run a complete scan and let the software delete the threats it detects.

Use an alternate web browser to download an antivirus application

Some malware may target vulnerabilities of a particular browser that obstruct the downloading process. If you’re not able to download the anti-malware software program using Internet Explorer, it means the virus is targeting IE’s vulnerabilities. Here, you need to switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Make a bootable USB anti-virus drive

Another option would be to make a portable antivirus program onto your USB thumb drive. Adopt these measures to use a flash drive to fix your infected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the USB flash drive to a USB port on the uninfected computer. 3) Double click on the downloaded file to run the installation wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you intend to install the application. Follow the activation instructions. 5) Transfer the pen drive from the clean PC to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect your PC against Malware With SafeBytes Security Suite

If you are looking to download an anti-malware application for your PC, there are several tools out there to consider nonetheless, you should not trust blindly anyone, no matter whether it is free or paid software. A few are good ones, some are decent, and some are merely fake anti-malware software that will harm your PC themselves! You need to be very careful not to select the wrong product, particularly if you buy a paid application. When considering commercial application options, the majority of people select well-known brands, like SafeBytes, and are very happy with them. SafeBytes anti-malware is trustworthy software that not only secures your PC permanently but is also very easy to use for people of all ability levels. Once you have installed this software, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your personal computer.

SafeBytes has excellent features when compared to other anti-malware programs. Listed below are some of the features you may like in SafeBytes.

Robust Anti-malware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and get rid of viruses and malware that are hidden deep in your computer’s operating system. Real-Time Protection: SafeBytes gives complete and real-time security for your PC. It’ll inspect your personal computer for suspicious activity at all times and its unparalleled firewall protects your PC from illegal access by the outside world. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other antivirus software. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are going to check out, automatically blocking unsafe sites and making sure that you’re certain of your online safety while browsing the web. Lightweight: The program is lightweight and can run silently in the background, and that does not impact your PC efficiency. Premium Support: For any technical queries or product guidance, you can obtain 24/7 professional assistance through chat and e-mail. To sum it up, SafeBytes has created a meaningful anti-malware solution that is aimed to protect your computer against all manner of malware. There is no doubt that your PC will be protected in real-time as soon as you put this software program to use. You’ll get the best all-around protection for the money you pay on SafeBytes Anti-Malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of FindGoFind manually instead of employing an automated tool, you may follow these simple steps: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In case of suspicious versions of browser plug-ins, you can actually remove it via your browser’s extension manager. You’ll likely also want to reset your browser. If you opt to manually delete the system files and Windows registry entries, use the following list to make sure you know precisely what files to remove before performing any actions. Please remember that this is for experienced users only and might be challenging, with wrong file removal resulting in additional system errors. In addition, some malicious programs have the capability to defend against its deletion. Doing this malware-removal process in Safe Mode is recommended.

AI and neural networks are more and more being used in all parts of our lives. From face detections to deep fakes it is both amusing and frightening to watch at the same time. From some really bad uses of neural networks and AI overall, looking at you deep fakes, upscaling videos or images are mostly harmless pieces of work not harming anyone. There is one cool YouTube channel, well there are more but this one seems to have most of the videos on it and if I am wrong I apologize. https://www.youtube.com/channel/UC33rC3GO1UZFAkMcCCwjyWg So upscale is like previously mentioned a YouTube channel that hosts old game trailers and into videos but in full 4K or 8K video resolution, fully upscaled using neural networks. There are some videos that are not maybe top-notch but the large quantity of them is pretty well upscaled and they do indeed look great. So if you have some time and want that old nostalgia fix, go and check it out. You might find something that will bring that old you out and you might even drop a smile or two remembering old good days, I know I have.

Microsoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.

If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.

Recently, a number of Windows 10 users getting an error on their computers that state, “Windows can’t find one of the files in this theme”. According to the affected users, this error occurs at random times even when they didn’t make any changes to their computer’s theme prior to getting the error. If you are one of these users, read on as this post will help you resolve this problem. If you click on the Yes button of the dialog box where the error is displayed, it won’t fix the problem as you will still get the same error from time to time. This kind of error could be caused by the executable file named “SettingSyncHost.exe”. It is possible that this executable file is unable to sync your theme all over your computer. On the other hand, it could also be due to some problems with the active theme. To resolve this issue, you can try to change the active theme, or disable the custom screensaver or disable theme syncing on your computer, as well as run a System File Checker or run the DISM tool. For more instructions, follow the options given below.

Option 1 – Try to change the active theme

The first thing you can do to fix the error is to change the active theme of your computer since the SettingSyncHost.exe file might not be able to properly sync the theme on the computer.

• Go to Settings and click on Personalization.
• Next, click on Themes and scroll down to apply a theme, and change the theme of the operating system.
• After that, tap the Win + R keys to open the Run dialog box and type “%windir%ResourcesThemes” in the field, and then tap Enter to open the folder where the theme files are located.
• Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.

• Click on the Start button and go to Settings > Personalization > Lock screen.
• Here, scroll down and click on the Screen Saver settings.
• After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:

• Click on the Start button and go to Settings > Account > Sync your settings.
• From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
• Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

1. Click on the Windows icon and go to settings.
2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
3. Choose Advance Option
4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

1. Open the Microsoft Edge browser.
2. Type in about: flags on the Address (URL) bar.
3. Under Networking, uncheck the Enable TCP Fast Open.
4. Close your Microsoft Edge browser and open a new one.

Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.

1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
2. A dropdown menu will show up, click on Command Prompt which is the first on the list.
3. Type in the code ipconfig /flushdns and press enter.
4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
5. Exit the CMD by typing exit and press enter.

The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.