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My device used to work, but now it doesn’t

So you just have turned your computer ON only to find out that your device which was working perfectly yesterday is not working anymore. This situation can be very stressful and disappointing but do not despair, before you toss your device through the window know that this kind of behavior can be traced back to a software issue.

In this article, we will give you hints on what to do and where to pay attention when something like this happens so you get the device back in working order.

  1. Check if it not a hardware malfunction

    To save yourself time and unnecessary frustration with juggling through Windows first inspect the device to be sure that indeed it is working properly, check all led lamps which could indicate that the device is working and receiving power, and if it is an internal device try opening the case and visually check if there are signs of working like rotating fans or led lamps on it.

  2. Check Cables

    If it is an external device that has stopped working try checking power cables and cables which go to your computer, see if they are tightly connected. If it is an internal device also check cables, nudge them and if possible disconnect and clean them.

  3. Disconnect and reconnect the device

    Try this solution to see will Windows register the device again and start it.

  4. Update Windows

    If there is a Windows update not installed, install it and see if the device will start working.

  5. Update device drivers

    Go to device manager and update the device driver to its latest version or go to the manufacturer's site and download the latest driver version.

  6. Reinstall the device

    In the device manager, uninstall the device driver and reboot Windows. When Windows boots it will recognize the device and install the necessary drivers for it.

  7. Disable antivirus and firewall

    Sometimes antivirus can prevent certain devices from working properly, especially if they rely on some system files to which antivirus or firewall has cut access. Try disabling your PC protection to see if this will resolve the issue.

  8. Use dedicated error software

    Use DRIVERFIX to automatically search and fix driver issues.

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Fixing the No such interface supported
If you are using File Explorer but suddenly encountered an error saying, “No such interface supported”, read on as this post will guide you on how to fix the problem. This kind of error occurs due to the corruption in the system files which supports several tasks in the system that works with the Windows File Explorer process or File Explorer. This kind of error can give you a hard time in browsing the files on your computer, or when you open important utilities like the Control Panel, or when you copy files and other inconveniences. Needless to say, it won’t bring you any productivity at all and can only leave you frustrated. To fix this problem, there are several options you can try. You can try to run the System File Checker scan or the DISM tool. You could also try to re-register the potentially corrupted DLL files or fix the User Profile. For more details, refer to each one of the given options below.

Option 1 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to fix the User Profile

The next thing you can do to fix the problem is to fix the User Profile. All you have to do is migrate to a new User Profile in Windows 10 by creating a new User Account and migrating all your personal files from the current user profile folder in the C:/Users location to the new user profile folder which is also located in the same folder.

Option 3 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the “No such interface supported” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following command in the elevated Command Prompt and hit Enter to execute it. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
regsvr32 c:windowssystem32actxprxy.dll
  • After you execute the given command, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. If it didn’t work, you can try to execute this command instead: FOR /R C: %G IN (*.dll) DO "%systemroot%system32regsvr32.exe" /s "%G"
  • Once it’s done, restart your computer.
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How to add Windows Store games to Steam
  1. Open the Steam app and select Add a Game.
  2. Click Add a Non-Steam Game and choose Browse.
  3. Access: C:\Windows\
  4. Then, scroll down, open explorer.exe, and click Add Selected Programs.
  5. Hold Windows + R keyboard shortcut, type shell:AppsFolder, then press Enter.
  6. Select the game you want to add, right-click on it, and choose Create Shortcut.
  7. Right-click on the desktop shortcut, go to Properties, type in Target Type or Target, delete the shortcut.
  8. Go to Steam, access Library, select Games, right-click on the game explorer, choose Properties, choose the name of the game you want to add.
  9. Choose Select Launch Options, write: shell:AppsFolder\<Target Type or Target Here>
  10. Click OK, then Close.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Blizzard caught destroying evidence
Blizzard employeesCalifornia's Department of Fair Employment & Housing has widened its anti-discrimination lawsuit against Activision Blizzard and claims the publisher has been shredding vital documents relevant to the ongoing investigation. A recent report from Kotaku described the department as offering poorly paid, highly insecure positions, with a culture of hostility towards LGBTQ+ testers. The DFEH's rewording of "employees" to "workers" now hopes to take these contractors' experiences into account. "As a contract employee, I feel there's a lot of pressure to excel, impress, and move through the ranks as fast as you can before your contract ends and you're forced to go 3 months without income or find another job," Axios reports one worker saying. "I take pride in what I do, but it feels like it's never enough." Activision's contentious hiring of union-busting third-party law firm WilmerHale "directly interferes" with its own investigation, it says. By going to WilmerHale, Activision appears to be claiming that all work related to the investigation is privileged and can't be shared with DFEH. The suit also claims that Activision HR shredded documents related to "investigations and complaints", against its legal obligation to retain them during the investigation. The relevant parts of the updated lawsuit were shared by Axios reporters Stephen Totilo and Megan Farokhmanesh, the former also noting that the DFEH "fixed their misspelling of Bill Cosby's name". "DFEH is also informed and aware that documents and records have not been maintained as required by law or by the DFEH's Document Retention Notice," the complaint reads, "including but not limited to documents related to investigations and complaints were shredded by human resource personnel and emails are deleted thirty days after an employees separation."

Speculation and answer from Activision Blizzard

Blizzard employee Jessica Gonzalez suspects that the costs of fines associated with destroying these documents may have been an easier blow for Blizzard to take than any penalties drawn from their existence in helping the lawsuit go through. In an email to Kotaku, Activision denied the shredding allegations and issued a statement outlining steps it had taken to improve company culture—including the ousting of high-level executives like Blizzard president J. Allen Brack. The full statement reads: "Throughout our engagement with the DFEH, we have complied with every proper request in support of its review even as we had been implementing reforms to ensure our workplaces are welcoming and safe for every employee. Those changes continue today, and include:
  •     Several high-level personnel changes
  •     Revamped hiring and recruiting practices requiring diverse interview panels
  •     Greater transparency on pay equity
  •     Expanded and improved training and investigative capabilities for human resource and compliance staff
  •     Created investigation teams outside of business units to support greater independence
  •     Restructured divisions to support greater accountability
  •     Enhanced review processes to include evaluation of managers by employees
  •     Clear boundaries on workplace behavior with a zero-tolerance approach to harassment and other actions that diminish or marginalize.
"We strive to be a company that recognizes and celebrates the diverse talents and perspectives that lead to the creation of great, globally appealing entertainment. We have provided the DFEH with clear evidence that we do not have gender pay or promotion disparities. Our senior leadership is increasingly diverse, with a growing number of women in key leadership roles across the company. "We share DFEH’s goal of a safe, inclusive workplace that rewards employees equitably and is committed to setting an example that others can follow."

California and RIOT

Beyond Activision Blizzard, California's DFEH has also probed into League of Legends creator Riot Games, accusing the studio of dragging its heels over sexual harassment allegations dating back to 2019. Riot denied the allegations, telling us that it "will never retaliate against anyone for talking to any government agency".
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USB Security key is not working on Windows
As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more. So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.
Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.
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Fix The driver detected a controller error
One of the worst problems users can encounter on their computers is Blue Screen of Death errors as some of them are quite hard to fix. One of them is the “The driver detected a controller error” Blue Screen error. It could be followed by “DeviceIdeIdeport0 OR”, “on deviceharddisk0dr0”, or “DR3” or the name of the drive or port that’s causing the problem. If you are one of the users who encountered this error, then the suggestions provided in this post would definitely help you in fixing the problem.

Option 1 – Try to disconnect and reconnect all hardware and cables

A lot of users reported that they were able to fix the problem by disconnecting and reconnecting cables and hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update the device drivers

Updating the outdated device drivers in your computer can also help in fixing the problem. To do so, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
  • After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try running the Blue Screen Troubleshooter

You might also want to run the Blue Screen troubleshooter. It is one of the built-in tools in Windows 10 that helps users in fixing system issues including Blue Screen errors. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the “The driver detected a controller error” Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Replace your motherboard

If your computer is still under warranty, you should consider replacing your computer’s motherboard in case the options given above failed to work in fixing the Blue Screen error.
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How to Fix Error 126

Error 126 - What is it?

Error 126 is a Windows PC error that mostly occurs either during program installation or removal. It is commonly experienced by Vista, XP and Windows 7 users. When the error 126 is generated, it usually terminates the program installation process, immediately. It is advisable to take corrective error repair measures immediately to ensure that you are easily able to install your desired program and you don’t encounter the error again.

Solution

Restoro box imageError Causes

There are multiple reasons for the occurrence of the error code 126 including. The reasons are listed below:
  • Dll file corruption
  • Missing or damaged dll files
  • Corrupt and misconfigured system files
  • Improper program installation
  • Viral infection
  • Corrupt registry
  • Improper hardware

Further Information and Manual Repair

To resolve the error 126 on your PC, you don’t always have to hire a technician or be a computer programmer yourself. Though this error is critical the good news is that it is very easy to resolve. You can fix the error even if you are not technically sound. Try the solutions that we have listed below to help you resolve error 126 immediately:

Solution 1: Disable Firewall Protection

Sometimes Firewall protection may stop you from installing new programs on your PC successfully and this may display the error 126 on your PC. In such a scenario, disable Firewall protection and then try installing the desired program again. See if it works.

Solution 2: Restore Points

Sometimes dll files can go missing due to program removals and you may come across the error 126. To resolve it, restore points. This will help you restore your PC back to the way it was functioning before you removed a program and will also help you recover the lost and missing dll files.
  • This can be done, by clicking the start menu.
  • Now go to all programs, then accessories, and then system tools.
  • Here you will see the ‘System Restore’ option. Simply click on it.
  • This will help you open a new window. Here select the option ‘Restore My Computer to an Earlier Time’ point.
  • As you select it, it will show you a list of restore points.
  • Choose the latest restore point you see in the list and click ‘Next’ to continue. Now confirm to finish restoration.
  • Restart your PC to activate the changes.

Solution 3: Scan for Viruses

The underlying cause for the error could also be related to viruses on your PC. To remove the viruses, you will have to download a powerful antivirus and scan your entire PC. Please note, anti-viruses are notorious for slowing down system performance, so you might have to compromise on the speed of your PC.

Solution 4: Run a Hardware Diagnostic

To find out which hardware is causing the error message to pop up, you will have to run a hardware diagnostic. For this, simply go to the start menu, type Memory Diagnostic in the search bar. Now access this tool and click on Diagnose your Memory problems. As you click on it, it will ask you to perform the check by either restarting the PC immediately or on the next restart. Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware. Nonetheless, if no faulty hardware is detected, this means the error is related to the registry.

Solution 5: Clean and Restore the Registry

The error 126 is also sometimes generated due to poor PC maintenance which leads to registry issues. The registry basically saves and stores all the data and activities performed on the PC. This also includes junk files, invalid registry entries, bad keys, temporary files, internet history, and cookies. This accumulates a lot of disk space. If not removed, they damage the registry and corrupt other important files like system and dll files, thereby generating PC-related error codes like error 126. The best way to resolve this error on your PC in seconds is to download Restoro on your PC. This is an advanced and multi-functional PC repair tool embedded with multiple powerful utilities including an intuitive registry cleaner, an antivirus, and a system optimizer. The registry cleaning feature detects all registry issues and errors. It wipes out all the unnecessary and obsolete files cluttering the system, fixes the damaged dll files, and restores the registry back to normal. Simultaneously, the antivirus utility scans for all privacy errors and malicious software infecting your system. This includes malware, adware, spyware, and Trojans. The system optimizer feature ensures your PC performance does not slow down. It boosts the speed of your PC to its optimum level. This PC fixer is safe, user-friendly, and efficient. It can be downloaded on any Windows version. Click here to download Restoro on your system and resolve error 126 right away!
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Apple M2 Chip review

Direct replacement for Apple M1 Chip is near. There were some M1 Chips versions like M1 MAX and M1 ULTRA that were upgrades of the existing M1 chip, but the new and upcoming M2 is something different and it is aiming to replace M1 completely.

apple m2 chip

Made in a 5-nanometer design, with 20 billion transistors and 100GB/s of unified memory bandwidth is meant to increase performance over M1. It has the same M1 8 core design with 4 high-efficiency cores and 4 high-performance ones.

All CPU and GPU cores are faster than their M1 equivalents and Apple states that when running M1 and M2 at the same power level M2 will perform 25% faster. The first version of the chip will place focus on power efficiency so if you are more on side of being a power user wait for the MAX or ULTRA version of M2.

Tech details of M2

M2 system on a chip like its predecessor M1 combines both CPU and GPU on a single chip with shared memory in order to increase performance compared to systems that have separate CPU and GPU. M2 so far has been only announced for MacBook Air and the 13-inch MacBook Pro that suppose to hit the market somewhere around July this year. Of course, we expect that M2 is included in future iPad series or Mac Mini series as well.

  • CPU Cores: 8
  • GPU Cores: Up to 10
  • Unified Memory: Up to 24 GB
  • Neural Engine Cores: 16
  • Number of Transistors: 20 billion
  • Process: Second Generation 5nm
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Could not start Diagnostic Policy Service
If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters
Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.
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Dangerous GriftHorse Trojan found on Android
There has been recently discovered in the field of malware targeting Android devices. Affecting more than 10 million users of Android phones, the malware GriftHorse is doing its attacks via phishing and premium services scams. A lot of applications have been discovered that are hosts for this malware and many of them are inside the Google store and available for download. GriftHorseAccording to Zimperium zLabs, this malware that was recently detected has been doing its scams and attacks even in November of 2020 and has thus far accumulated hundreds of thousands of dollars in its scam. On the surface it looks very harmless, asking for typical permissions like internet access, calls, and other related needed functions, and then it waits. After few months the real attack happens when users get charged with premium service they never subscribed to in the first place.

List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.
  •     Amazing Video Editor
  •     Bag X-Ray 100% Scanner
  •     Bus – Metrolis 2021
  •     Call Recoder Pro
  •     Call Blocker-Spam Call Blocker
  •     Cinema Hall: Free HD Movies
  •     Coupons & Gifts: InstaShop
  •     GPS Phone Tracker – Family Locator
  •     Fingerprint Changer
  •     Fitness Point
  •     Free Calls WorldWide
  •     Geospot: GPS Location Tracker
  •     GPS Phone Tracker – Family Locator
  •     Handy Translator Pro
  •     Horoscope : Fortune
  •     iCare – Find Location
  •     iConnected Tracker
  •     Instant Speech Translation
  •     Lifeel – scan and test
  •     My Chat Translator
  •     My Locator Plus
  •     Plant Camera Identifier
  •     Racers Car Driver
  •     Safe Lock
  •     Screen Mirroring TV Cast
  •     Slime Simulator
  •     Smart Spot Locator
These are only some of the many infected apps available on the internet. Zimperium zLabs also warned that GriftHorse Trojan exists in over 70 countries worldwide. The infected app quickly changes the language and displays content depending on the user’s IP address.
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Fix Error Code 0x80072EE7 in Windows
Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:
“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”
Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
  • Tap the Win + E keys to open the File Explorer.
  • Next, copy and paste the following location in the address bar and tap Enter to go there.
Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps
  • After that, click on the Change Settings button, and from the given list, look for Google Chrome.
  • Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
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