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Fix Broadcom BCM20702A0 driver error

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing.

Below are solutions provided for this particular error and how to eliminate it.

  1. Run the Bluetooth Troubleshooter

    Press ⊞ WINDOWS to open the menu and select settings
    In settings choose Update & Security
    Go to troubleshoot and on the right panel click on additional troubleshooters
    Click on Bluetooth
    Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed
    Reboot your computer

  2. Install Broadcom driver from official website

    Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update.
    However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them.
    After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

  3. Remove all Bluetooth drivers and USB controllers

    If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers.
    Reboot your computer and Windows will automatically reinstall and set all devices.

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Windows Clock is missing, invisible or black
Although the Windows Updates do bring in new features and improvements, there are times when they also introduce issues as well. The main cause for these arising bugs is the incompatibility between the old and new software components. One of the issues brought in by such bugs is Clock is missing, invisible or black This problem was experienced by users after they recently installed a feature update. This particular bug can make the Windows clock in the taskbar appear to be black or invisible which makes it hard for users to read the time on their computers. According to experts, this bug has something to do with the Windows Themes and Aero styling. To fix this issue, here are some suggestions that could help but before you get started, you have to restart Explorer first and see if it can help in resolving the problem – if it didn’t, follow the options given below carefully.

Option 1 – Try to disable Custom Theme

It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.
  • Right-click on your desktop and select Personalize.
  • Next, select Themes from the left menu and then select Windows 10 as your theme.
  • After that, you can delete all the other custom themes and create them again from scratch. This should fix the black or invisible Windows 10 Clock.

Option 2 – Try to edit your existing themes

If you don’t want to get rid of your existing themes, there is an alternative solution you can try to fix the missing Windows 10 Clock albeit it’s a bit of a complex one. Follow the given steps below to modify the existing themes and fix the missing or black Windows Clock.
  • First, you need to save your existing theme. Just simply right-click on your desktop and select Personalize and select Themes from the left menu.
  • Next, click on the Save Theme button below your custom theme to save it. You can name the theme anything.
  • After that, you can now modify the saved theme by going to C:/Users/UserName/AppData/Local/MicrosoftWindowsThemes.
  • From there, look for the file with the theme name you just saved, and then right-click on the file and open it with notepad or any other text editing app.
  • Now you have to look for the line that says, “Path=%SystemRoot%resourcesthemesAeroAeroLite.msstyles” and change it to “Path=%SystemRoot%resourcesthemesAeroAero.msstyles” and then save the file and rename it with some other name.
  • Afterward, go back to themes and select the new theme you’ve created. This should resolve the Windows Clock issue as well as other Themes and Taskbar issues.

Option 3 – Try disabling the small icons in Taskbar

This option should help you fix any Windows Clock cases. So if your Windows Clock is nowhere to be found, you can try to disable small taskbar icons on your Windows 10 PC.
  • Go to Settings > Personalization > Taskbar.
  • From there turn off the toggle button for the “Use small taskbar buttons” option. Note that this solution is only a temporary one and it may or may not work in some cases.
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Resolve Windows Update Not enough disk space
If you are trying to update your Windows 10 computer but are not able to do so since your computer is running low on storage then this obviously indicates that there is not enough disk space available on your drive where Windows 10 has been installed. As you know, when Windows 10 downloads the update packages, it extracts them in a separate folder which means that there should be enough space on that particular folder for the update to begin with. Windows do not really check systems for any adequate space requirements before it even initializes the update or upgrades and you only get to know about it right when the update process starts. On Windows 10 thin clients or the ones with embedded systems that have limited storage space, when Windows Update runs, the update initialization may fail because as pointed out, Windows does not check systems for adequate space requirements so you may have to do the work for them by making sure that your disk has enough space available. Here are some suggestions you can follow to resolve Windows 10 update issues on computers with low storage space.

Option 1 – Delete the files from the Download folder

Since you are going to delete everything manually, you need to create a backup for all your important files which you may have placed in the Download folder. After you create backup copies of important files, delete the files from this folder or you could simply tap the Shift + Del keys to remove the files permanently after you selected them all.

Option 2 – Change the Windows Update Folder location

You might have to change the Windows Update folder location where Windows download all the files need to update the operating system if you cannot really create some space on your primary driver. So all you have to do is set the drive with enough space available for the update to be completed.

Option 3 – Uninstall apps and programs you no longer use

In some cases, apps and programs take up a lot of space on your drive. So if there are programs or apps that you no longer use, you can uninstall them to save storage space. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the apps and programs that you no longer use and right-click on each one of them and click on Uninstall.

Option 4 – Move files to another drive

This is another thing you can try. You can move files, especially the ones with large sizes, to another drive to make up space on your drive. After that, install the updates once again.

Option 5 – Reduce on-drive files from Cloud services

If you are using tons of cloud backup services such as OneDrive and Dropbox, you might want to consider reducing the number of files you have on those cloud backup services. You can do what you’ve done on option number three and have those files moved to another drive to free up storage space.

Option 6 – Empty the contents in Recycle Bin

As you know, the files that are deleted from your computer goes to the Recycle Bin first. So if you have not emptied Recycle Bin for a long time now, the files you delete are still actually taking up space on your drive. Thus, you need to empty the contents in the Recycle Bin to save storage space.

Option 7 – Clean up temporary files

You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer. To use Storage Sense, follow the steps below.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
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OneDrive thumbnails are not showing
A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it. As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem. You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.

Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
  • First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
  • After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
  • Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:
  • First, open Control Panel in Windows 10.
  • Next, in the search box, type “folder” and then click on the File Explorer Options.
  • From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
  • Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
  • Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.
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Fix 0x8000ffff error in Windows 11
Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors. 0x8000ffff errorSo there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.

Wait for Microsoft's servers to become accessible

Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.

Run troubleshooter

If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution: Press ⊞ WINDOWS + I to open the settings app Click on System in the left panel, then on Troubleshoot on the right Click on Other troubleshooters In most Frequent section find Windows Update and click on the Run button Wait for the troubleshooter to finish and follow on-screen instructions

Clear Store cache

If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files. Press ⊞ WINDOWS + R to open the run dialog In run dialog type in: wsreset and press OK or press ENTER A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.

Disable Proxy

Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type: inetcpl.cpl and hit ENTER or press OK button Inside Internet Properties click on the Connections tab and then on LAN settings Uncheck the box next to Use a proxy server for your LAN and click on OK

Turn off antivirus

If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.

Delete the software distribution folder

So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide: Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: net stop wuauserv and press ENTER Then type in: net stop bits followed with ENTER Next press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in C:\Windows\SoftwareDistribution and press the OK button or ENTER File Explorer will open and you will find yourself inside SoftwareDistribution folder. Press CTRL + A to select all files inside Press on the delete icon or press DEL, confirm with YES Once all files are deleted, the system will redownload new ones.

Enable Cryptographic service

Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide: Press ⊞ WINDOWS + R to open the run dialog In run dialog type in services.msc and press ENTER or click on the OK button In the list find Cryptographic Services and double click on it Inside properties click on Startup type dropdown menu and select Automatic from the list Click on the Start button to run service and then on the OK button to save the changes

Run SFC scan

SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following: Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: SFC /scannow and press ENTER Wait for the whole process to finish and reboot your system

Run DISM scan

Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it. Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: DISM /Online /Cleanup-Image /RestoreHealth and press ENTER Wait for the whole process to finish and restart your computer
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Microsoft Office Windows 11 edition
Microsoft has officially announced details about the newest upgrades to its office 365 suite moving forward along with its new OS release. It seems that Microsoft has listened to its user base and feedback since Word, Excel, and PowerPoint are getting much-needed redesign taking into account many suggestions from the community. The new office should feel more like an application suite guiding focus on the interconnection of applications themselves providing users with a much more natural experience of using them.

The new office features so far

From Microsoft themselves:
“This Office visual refresh is based on feedback from customers who asked for a more natural and consistent experience within and between your applications, specifically on Windows. With this update, we deliver an intuitive, coherent, and familiar user interface, using the Fluent Design principles, across all your applications: Word, Excel, PowerPoint, OneNote, Outlook, Access, Project, Publisher, and Visio. We aligned this visual refresh with the design of Windows 11 to provide seamless experiences on your PC.”
It is always refreshing to hear when a company listens to its user base and actually does what is needed instead of trying to invent the wheel.

office appsHow to switch

Since beta is already rolling and if you have an active 365 subscription to office suite visual refresh will be automatically available to all Office insiders running beta channel builds. It can be turned on and off using the coming soon feature in the top right corner of the menu in any application. Just click on the megaphone icon to open the coming soon pane and apply settings to all office apps. Note that The Coming Soon feature is not available in Access, Project, Publisher, or Visio. If you turn on the visual refresh in any of the 4 apps mentioned above (Work Excel, PowerPoint, or OneNote), it will also be available in these 4 apps.

Difference themselves

The Home tab menu still has a familiar look with a few tweaks. For example, accessing frequently used Word commands will be a lot easier. By navigating to Designer > Show Quick Access Toolbar, users can add a customizable shortcut ribbon to Word that houses conveniently placed options. Also, the office will not match your Windows operating system color theme so if you have a dark theme enabled, the office will also have a dark color theme. Color palettes are more neutral, corners are a bit softer but customizable ribbons are a win here for me.

office dark modeConclusion

There was not much said other than visual upgrades and small tweaks that were supposed to make your life easier but then again Windows 11 itself is in the same boat. I am not sure if this is a great update offering just some visual tweaks and focus on workflow mechanics or just being plain lazy and trying to cash in visuals as a completely new product.
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Dune part two is officially green-lighted
Dune, arguably one of the best science fiction novels ever written was brought to a big screen first time by David Linch. Sadly movie itself went through development hell and a lot of troubles and the end result was somewhat strange. The audience was divided on it, some hated it, some loved it but for sure it left a mark in cinema history. Years have passed and just when people forgot about ever receiving another try on a book adaptation Denis Villeneuve has brought his vision of Frank Herbert's novel into its full glory on a big screen. The interesting thing about this new Dune movie was that from the start Denis envisioned it as a two-movie part openly saying that book itself is too complex to be done in a single movie. But, the issue arises when information about Dune part two was hanging on a thread on how well Dune part one will be received and performed in the box office. This naturally brought all kinds of speculation and worry among fans of the franchise, especially because the movie itself was really good and well made. Well for all of you fans and people who wanted to see a continuation of the story can rest at peace now since the Legendary picture has officially announced and green-lighted Dune part two. The budget was given and we can expect part two at the beginning of 2023. dune 2 annoucment
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Repairing a corrupt Group Policy in Windows
If you recently made some changes in your Windows 10 computer using the Group Policy Editor but they were not reflected and you got errors instead, it could be that your Windows computer wasn’t able to read the Group Policy file (registry.pol). To resolve this kind of issue, you have to repair the potentially corrupted Group Policy using the options given in this post. .As you know, Group Policy is a feature in the Microsoft Windows Active Directory which allows an admin to make changes in the features on Windows PCs that are on the network. So if the modifications you just made weren’t successfully applied, then there could be something wrong with the registry.pol file on the client or it could also be that the Group Policy folder is missing. To fix this issue in the Group Policy, you need to refer to the given suggestions below and make sure that you have admin privileges as you execute them.

Option 1 – Try to delete or recreate the missing registry.pol file

The entire settings of the Group Policy are stored in the registry.pol file so if it went missing, all the changes you make will not be reflected. The good thing is that you can recreate it but if the file exists and is corrupted, you need to delete it first before you recreate it.
  • First, go to the C:/Windows/System32/GroupPolicy/Machine location.
  • And from there, check if the registry.pol file exists or not. If it’s there, just delete it permanently by tapping the Shift + Delete keys.
  • Now it’s time to recreate the file. Just open Windows PowerShell with admin privileges by tapping Win + X + A keys.
  • After opening PowerShell, type this command: gpupdate /force
  • The command you entered will recreate the registry.pol file and will refresh the Group Policy. Restart your computer.

Option 2 – Try recreating the secedit.sdb file

The security settings of Group Policy are stored in the secedit.sdb file so if you made some changes to security and they weren’t reflected, you can try to delete and recreate the secedit.sdb file instead of deleting the Group Policy file. All you have to do is navigate to the C:/WINDOWS/security/Database folder and look for the secedit.sdb file and rename it or move it to another folder. After that, restart your computer. Once your computer has restarted, the secedit.sdb file will be created again.

Option 3 – Try to reset the Group Policy to default

You can also try to reset the Group Policy back to its default state. There are several ways you can do that. You can either use the gpupdate or the secedit command in the Windows PowerShell to do that. Resetting the Group Policy will resolve any issues that could be caused by its current settings.

Option 4 – Try to perform System Restore

System Restore can also help resolve the Group Policy issue. It could be that prior to the issue, you’ve made some changes in the system that might have affected the Group Policy. To undo these changes, perform System Restore.
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Use the DISM tool

You can also try running the Deployment Imaging and Servicing Management or DISM tool. This tool will repair the Windows System Image as well as the Windows Component Store in your Windows 10 computer. So if there are any missing or corrupted folders and files, the DISM tool can restore and repair them. As a result, any system consistencies and corruptions will be fixed. To run this tool, follow these steps:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer.
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How to always run the app in admin mode in W11
Each time you open an application inside your Windows 11 operating system, it is opened with standard privileges. Now, please note that your account privileges and application privileges are two different things, you might be the administrator of the system but when you open the app, it still opens with standard privilege. admin privilegesMost of the time running applications with typical settings is fine but from time to time we might have some applications that will require running with administrator privilege in order to work properly. In this case, it is very easy to do it, you just right-click and choose run as administrator. Although a very easy solution, it can be quite annoying if running the app is on a daily basis or even more times per day. If this is the case then right-clicking and choosing to run as administrator can be a daunting task, sometimes you can even forget to run it like this in heat of work and some unforeseen consequences might occur. Luckily there is an easy hack so you can open the chosen application each time as an administrator with a simple double click each time.

Setting application to run as administrator always

  1. Locate application executable file
  2. Right-click on in and choose properties
  3. Click on the Compatibility tab
  4. Check the box next to Run this Program as an Administrator
  5. Click on Apply
  6. Click on OK
From now on each time you open an application normally with a double click, it will be opened as administrator privileges.
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Change default audio output for Narrator
For PC users that are blind or have low vision, the Narrator accessibility feature in Windows 10, lets you use your PC without a display or mouse to complete common tasks – it reads and interacts with things on the screen, like text and buttons. The narrator can be used to read and write an email, browse the internet, and work with documents. In Windows 10, there are a lot of options for Narrator that you can customize. You can change its keyboard shortcuts, personalize Narrator’s voice, enable Caps Lock warnings, and more. You can choose the voice for the Narrator, adjust the speaking rate, pitch, and volume. To change the default audio output device used to play the voice of the Narrator in Windows 10:
  • Press the ⊞ WINDOWS + I
  • From the Settings menu, click Ease of Access.
  • Click Narrator on the left pane.
  • In the Narrator window, on the right pane, toggle the button to On to enable Narrator if required.
  • Scroll down to the Personalize Narrator’s voice section.
  • For the Select where you hear Narrator’s voice option, click the drop-down and select the audio output device you want from the list. Please know that you will not be able to choose if you do not have multiple audio output devices connected to your Windows 10 computer.
  • Exit Settings when done.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Microsoft Store Error 0x80072F7D in Windows
Check your connection. Microsoft Store needs to be online. It looks like you’re not. Check connection Code: 0x80072F7D
This is the error that you get if trying to open the Microsoft store on Windows 10 and it fails. If you experienced this error and are unable to access the store do not despair we are here to help you. This particular error is usually due to some internet issues, follow the presented guide step by step in order to solve it and be able to access the Windows store again.
  1. Check your Internet connection

    Since this error is closely tied to internet connection it is advisable to first eliminate the obvious and check if your computer is connected to the internet.
  2. Run Network troubleshooter

    Built-in Windows troubleshooter is a great tool and we will be using it in the next few segments in order to locate the issue and fix it. Open Windows 10 Settings app using the WINDOWS + I Click on Network & Internet Click on Network troubleshooter Select network adapter to diagnose Press the Next button.
  3. Run Internet Connections troubleshooter

    Press WINDOWS + I to open the Settings app Click on the Update & Security Click on the Troubleshoot Select Additional troubleshooters option Click on Internet Connections option Hit Run the troubleshooter button.
  4. Run Windows Store Apps troubleshooter

    Press WINDOWS + I to open the Settings app Select Update & Security Click on the Troubleshoot Use the Additional troubleshooters option Click on the Windows Store Apps option Press Run the troubleshooter button
  5. Temporarily disable security software

    Your antivirus or firewall might be interfering with the application, sometimes, in some cases store is detected as a false positive in some security applications, and its access to the internet is cut. Disable your security suite to see if this is the case.
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