Experiencing Error Code 36, We Have A Solution!

Windows 11 has been rolling out for a while now so many PC users ask the question is it wise and good to upgrade your Operating System to the latest Microsoft incarnation. No Thank you for reading, cya tomorrow in next article. Jokes aside, I truly believe that choosing to upgrade your System to Windows 11 at this point in time is a bad decision and I will explain why I do believe it.

Reasons to upgrade to the new OS

First of all, let me say what is good in Windows 11 and provide reasons why you should upgrade your computer.

1. The new fancy look made for modern computers. New Windows new look, Microsoft has tried their best to bring a new modern look to its flagship operating system and I must say that they have managed it. I could argue that it is a little bit late since Apple had this kind of look in years but hey, better late than never I guess.
2. Increased security This point is very valid but it will play a role only if you have all system requirements including TPM 2.0. If that is the case new security features of OS are really well done and are perhaps one thing that might nudge some people in installing W11 on their system.
3. New settings app The New and redesigned settings app inside Windows 11 is really great and it provides a great workflow and easy management of system settings. This is not some radical change but it will save time and make life much easier.
4. It is better suited to the newest hardware Windows 11 was made with the newest hardware in mind and its performances on it are great so if you are punching the latest tech this reason is sufficient to make a switch, however, if you are still on an older system you will not gain much by switching.

Reasons to avoid Windows 11 for now

1. Almost just a visual update to Windows 10 Some features of Windows 11 are great but they are not plenty of them to justify a new number and new version of OS. Considering what we really got new under the hood Windows 11 could have been just a patch and update to Windows 10 since the architecture is the same.
2. Bugs Each day there are new bugs reporting for Windows 11, most of them are at the moment unsolvable and are caused because hardware manufacturers' drivers and software overall is not W11 ready. This hinders the stability of some systems and introduces headaches to others.
3. Runs poorly on unsupported hardware Strange behavior has been reported on some older systems, granted systems are not officially supported but the point is OS is simply not working at the top of its game on older hardware.
4. No updates on non supported systems Officially stated if you install Windows 11 on non-supported hardware you will not get any security updated on in. This is a deal-breaker as far as I am concerned.
5. It is still under development When Windows 11 was released, Android native apps were not working on it, it later came with an update, this is just one example but there are more features that were promised but are not delivered on release and constant updates are fixing these things. It is obvious that Windows 11 is still under active development and not the final product that was promised.
6. Microsoft’s edge pushing And not just edge, some other things as well but most notably is edge pushing to borders they are risking lawsuit similar as they did in the past pushing and disabling any other browser except internet explorer.

Conclusion

Firstly I want to point that this is my personal opinion but going through facts and taking into account the current state of Windows 11, at this point, it is not worth making a switch. I am sure that in time it will become a system that will be worth upgrading to but until that time comes, my advice would be to stay with Windows 10.

If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.

• First, you need to extract the disk file to an accessible location.
• After that, go to Sources > Setup.exe.
• Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

What Is Error 103?

Error 103 is an error that is usually encountered by those who use Google Chrome. This error is usually generated because of a conflict arising between Google Chrome and the antivirus program running on the user’s computer. Primarily, error 103 is an incompatibility issue. It is not critical in nature. However, since it will disrupt the smooth functioning of the browser, it is strongly advised to rectify this error that is generated due to any temporary conflicts between the logic of the two programs namely Google Chrome and antivirus. In layman's terms, it would be only justified to say that this error has a lot to do with the way programs react to each other in real-time.

Solution

Error Causes

When the error is displayed to the user, it usually states something like ‘chrome error 103 connection aborted’, ‘chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. This begs the question, what triggers this error? Here it is important to understand that Google Chrome constantly applies to upgrade. In most instances, the upgrades almost go unnoticed. In the meanwhile, there are other programs running on any system such as firewall, Antispyware, or antivirus programs. All such programs govern the functionality of the web browser. Now, when the web browser attempts to update and any programs on the system view the update as a threat, the connection to the internet will be terminated. It is also important to understand that these programs will keep you from upgrading or from doing anything with your browser.

Further Information and Manual Repair

Before we move on to the discussion of fixing the underlying causes for error 103, it is important to understand all those programs that are most likely to generate this error. A list of all such programs is outlined below as follows.

• Kaspersky Pure 3.0
• Kaspersky ONE
• Kaspersky small office security 2013
• Kaspersky internet security 2013
• Kaspersky antivirus 2013

A downside associated with error 103 is that it won’t disappear on its own. That’s why it is important to make some manual changes as there are no tools available online to rectify this error automatically. Follow the steps listed below to easily fix the problem.

• Click on the Start button.
• In the search box, enter ‘expand.exe’.
• Right-click on the file that appears and select the option ‘Open Folder Location’.
• Now, copy the file and paste it at the destination ‘C:\Windows\System32’.
• If you are not able to find the file, it is advised you copy it from Windows Installation Disk.
• Now, click on the ‘Start’ button again.
• Find and select ‘Run’.
• Now enter ‘C: ’ in the search box and press Ok.
• Now right-click anywhere on the screen, select new, and then select folder.
• Rename this folder. Change the name from ‘New Folder’ to ‘Temp’.
• Now go to the Start button again.
• Select ‘Run’ once again.
• Type ‘cmd.exe’ in the command prompt and press Ok.
• Now type Command. Press enter.
• Now type this code as it is: ‘set TMP=C:temp’ and press enter.
• Now restart the browser.
• If it fails, install Google Chrome once again.
• Just make sure everything is in sync to avoid any data loss.

Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

• Launch Steam on your PC.
• Go to the top bar of Steam and click on your name.
• Select Profile from the context menu.
• Click on the Edit Profile button present at the right section of the window.
• Next, click on the My Privacy Settings button.
• Now, the Privacy Settings page will be opened.
• Scroll down and go to the My Profile section.
• Open the drop-down list given next to the Game Details and select the Private option.
• Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
• Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

• Launch Steam > click on your name > select Profile from the menu list.
• Click on the Edit Profile > My Privacy Settings button.
• Go to the My Profile and open the dropdown menu.
• Click on the Private option.
• Now, the changes will be saved automatically.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:

“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

When Windows 11 update is available but you do not wish to restart right away because you are in the middle of using a computer, you can schedule a restart for up to 7 days. It is very easy and we will show you how to do it.

1. Press ⊞ WINDOWS + I to open settings
2. Click on Windows Update
3. At the top, under the Restart required to click on Schedule the Restart
4. Click the switch under Schedule a Time to turn it ON
5. Use the Pick a Time and Pick a Day menu to set time and day when you want to update
6. Go back to one screen and visually confirm that the date is set
7. Close the settings

The scheduled restart will be confirmed in a message on the Windows Update page.

In case you don’t know, there is a built-in tool in Windows 10, known as Reliability Monitor that provides a day-to-day snapshot of the health of your system. It warns users of any looming issues or disasters before your computer breaks down finally. So obviously, Reliability Monitor is useful, however, there are times when it could behave incorrectly. For instance, it might fail to show you any updates even when they are installed. Thus, if you experience any malfunctions with the Reliability Monitor tool in Windows 10, read on as this post will guide you in updating or working in Windows 10. To fix the problem with the Reliability Monitor, there are several fixes you can check out. You can try to enable the data collection for Reliability Monitor or reset it, as well as put your computer in a Clean Boot State. For more information, refer to each one of the options given below.

Option 1 – Try to enable the Data Collection for Reliability Monitor

The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

Option 2 – Try to reset the Reliability Monitor

The next thing you can do to fix the issue with the Reliability Monitor might want to reset it to resolve the problem. If the Reliability Monitor is already open, you have to close it and open it again. After the reset is done, it may take up to 24 hours for the Reliability Monitor to display results again. This should fix the problem.

Option 3 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• Step 3: After opening the Registry Editor, navigate to the following registry key:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

• Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:

%USERPROFILE%Downloads

• Step 5: Now click OK and close the Registry Editor.

Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.

• Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:

Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}

• Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
• Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
• Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
• Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:

• A dialog box appears with the Error Code 80240020
• Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Error Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.

• Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
• Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.

Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

1. Back up the Registry of your operating system.
2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
3. Note: this Registry Key should already exist, if it does not exist, create it.
4. Create a brand new DWORD Value that is named AllowOsUpdate
5. Set the Value to 0x00000001.
6. Close and reopen your Control Panel.
7. Restart the Microsoft Windows 10 upgrade.

Method 2:

1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

1. Access the files on your computer via MY COMPUTER
2. Under the C: drive, access the WINDOWS folder
3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
4. Delete any files within this download folder.
5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.

As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.