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What happened to Facebook and why it is down?

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap.

facebook downThe true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP.

Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted,

"By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform."

Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things.

Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages:

"DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures."

Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface.

Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally."

Technicians on site don't know how to do that and senior network administrators aren't on site.

It seems that it will all be down for a couple of more hours before the issue is resolved.

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What to do if Cortana Search Box turned white
A lot of Windows 10 users prefer the black theme on their computers and when you see anything but black it can get quite annoying. Such as is the case of the Taskbar which, as you know, is usually dark, however, when you take a look at the Cortana search bar, instead of seeing black, you’ll see that it has turned white. To fix this issue, read on as we will provide you some options you can try to set the Cortana search bar back to black. Before you proceed, take note that the options provided below will change all white search boxes to black and that one of these options needs administrative privileges.

Option 1 – Try changing the default App mode

As you know, Windows 10 has two modes, namely the Light and the Dark. Thus, you can switch to the Dark mode so that your Cortana search bar will be black as well. However, remember that it will completely change everything into dark mode so there will be no more Light mode elsewhere.
  • First, you need to click on the Start button and then click on the cog icon to open the Windows 10 Settings.
  • Next, from the Settings Menu, select Personalization and then select Colours from the left pane.
  • Then scroll down until you see the “Choose your default app mode” option and select “Dark”.
After you apply the changes, it will change the Cortana search bar into black instantly. Aside from that, you will also see the User Interface changing into dark mode.

Option 2 – Try changing the Registry value

If you are well-versed in editing registry keys, then you need to try this option. But before you go over the steps below, make sure that you create a System Restore point first so that if anything goes wrong, you can always go back to how it was before the changes were applied.
  • Tap the Win + R keys to open the Run prompt.
  • Then in the field, type in “regedit” and hit Enter to open the Registry Editor. If a User Account Control prompt appears, just click Yes.
  • Now that you’ve opened the Registry Editor, navigate to the following key:
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionSearchFlightingWhiteSearchBox
  • After that, double-click on the “Value” key located on the right pane and set the value to “0” instead of “1” and then click Ok to save the changes made. You should now see a black or grey text box color instead of white.

Option 3 – Try changing the Region

In some forums, a lot of users stated that changing the Region also worked out for them in changing the white Cortana search bar to white. Thus, you need to change the region settings of your computer temporarily. To do so, follow the steps below.
  • Type in “Regional Settings” in the box and then click it as soon as it appears from the search results.
  • Next, make sure to select a region where Cortana is not available.
  • Then select apply to that region. After that, it will change the Cortana search bar color to black.
  • Now sign out and sign back in and revert to the original settings. But the changes you made earlier in Cortana will still remain.
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Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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HDMI Port not working properly in a Windows PC
HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:
  • First, open the Windows settings app.
  • Then navigate to Update & Security > Troubleshoot.
  • From there, scroll down until you see the Video Playback section and click on it.
  • After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.
On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
  • From there, Windows will automatically check for problems and update the Graphics card drivers.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:
  • You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
  • You can also check if the HDMI cable you are using is still in working condition.
  • You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
  • Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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The Best Way to Recover Lost MS Outlook Password

What's the PST record?

Do you often use MS-Outlook for communicating in your work environment? If so, you should be aware that all e-mails messages you send and receive, attachments, contacts, and schedule items you be, the files you create and the details you include are all stored within an Outlook Data File folder. This includes 2 kinds of files .OST and .PST. OST is the offline Storage Table that allows Outlook users to gain access to the e-mail account with no internet access. But this document is vulnerable to corruption. So you need to change it into the PST (Personal Storage Table) file structure. This document keeps data protected and saves all of the data in your view e-mail accounts including e-mails, calendar items, contact info, notifications, and accessories in your local hard drive securely. For security and privacy purposes password protection is necessary.

How can the PST File get locked?

However, with a lot of work to do, a lot of people frequently have a tendency to overlook and easily forget the Outlook password. This affects the user's capability to gain access to the account and execute the associated e-mail features. That is very difficult for those who have contacts stored in it and significant e-mails which one would like to see instantly. In this case, there is also the threat of losing the data that was significant in the long term. Sadly, Outlook will not provide an easy method without removing all of your own personal data to regain this password.

Why Should I Use Stellar Phoenix Outlook PST Repair Tool

Stellar Phoenix Outlook PST Repair tool may be the best fix software out there. It's easy to use, secure, dependable, and quick. You do not have to be a pro to use it. In just a couple of clicks, your password can be recovered, without losing any of your crucial data, including associates contacts and e-mail communications. This repair tool is full of special characteristics. It's compatible with most if not all variants of Windows, including 2000 and Vista, Win7, Windows 2003. Additionally, it helps fix all MS-outlook versions like 2010 and 2000, 2002, 2003, 2007.

Here is what you should do

Just click here Download and install Stellar Phoenix Outlook PST Repair tool in your computer. Run it to regain all of your data within your e-mail account and to regain your lost MS-Outlook PST File Password.
Besides assisting you to regain your PST file password, it can be utilized to solve malfunctions in the PST Files and any other associated problems. For instance, this repair tool can help to fix damaged and corrupted PST file size limit errors as well as PST files. If you use MS Outlook 2002 version on your PC and you use it quite often and prefer not to delete emails in it, then you might come across the PST file size 2GB limit error. This error occurs when you reach or exceed the 2 gigabytes memory limit. If this happens, your ability to send and receive emails through your MS-Outlook account is greatly hindered. You can't add new contacts either. In instances such as these, Stellar Phoenix Outlook PST Repair Tool is useful. It helps increase the GB limit twice as much as normal. This means that your memory limit rises from 2-4GB making Stellar PST Outlook Repair a crucial tool for all MS Outlook users.
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How to Fix Error Code 0xc004f034 in Windows 10

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows 10 users fail to activate their operating system. This activation error code affects not only Windows 10 but those using other versions of the Windows operating system including Windows 8.1. Users experiencing this problem will notice the following common symptoms which occur:

  • Inability to activate Windows 10 operating system
  • Message box with error code 0xc004f034

Solution

Restoro box imageError Causes

Error code 0xc004f034 usually results from issues related to activation servers. In such cases when servers are busy, users will not be able to complete the activation process which would result in access to their Windows 10 edition of choice. The error code may also result from issues related to your product key. For this reason, be sure to use the correct product key when you attempt to activate Windows 10.

Further Information and Manual Repair

The completion of manual repair methods can be an effective way to correct issues like error codes in Windows 10. To begin, however, ensure you follow the instructions as given as making even a slight mistake will result in unfavorable results. If, for whatever reason, you have trouble completing the steps suggested below, feel free to contact a Windows repair technician. This type of IT professional is usually equipped with knowledge and expertise to access your particular situation. Otherwise, see the manual repair methods listed below and complete at least one method to fix error code 0xc004f034.

Method One: Ensure You Enter a Valid Product Key

If there is a problem with your product key, you will need to ensure you fix it before you can resolve error code 0xc004f034. Follow the instructions below after ensuring you have a valid product key.

  • Step one: Click the Start button then select Settings
  • Step two: Select Update & security then Activation
  • Step three: Click the Change product key
  • Step four: Type in your valid product key with its 25 characters in the correct order

Your system will activate Windows 10 if the issue was related to the use of an invalid product key. However, attempt manual method two if error code 0xc004f034 reappears and you are unable to complete the activation process.

Method Two: Reattempt Windows 10 Activation Until Process Completes

In many cases, error code 0xc004f034 occurs simply due to a busy server. This was the case in 2015 in particular when Windows users first received access to editions of Windows 10 like Windows 10 Pro. To complete this process, you will need to follow the instructions below, repeating the last step until the activation occurs.

  • Step one: Click the Start button then select Settings
  • Step two: After selecting Settings, click Update & Security
  • Step three: Select Windows Update then the Check for updates tab
  • Step four: Click Activate Windows 10 update

If this method is successful, you will finally be able to update your system to the Windows 10 edition of your choice. This process may take just a few minutes – and several attempts – before you resolve the issue. Remember to be patient. However, contact a Windows repair technician to evaluate your system if the issue persists for more than a few days.

Method Three: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
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Hide game activity and set privacy on Steam
Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

  • Launch Steam on your PC.
  • Go to the top bar of Steam and click on your name.
  • Select Profile from the context menu.
  • Click on the Edit Profile button present at the right section of the window.
  • Next, click on the My Privacy Settings button.
  • Now, the Privacy Settings page will be opened.
  • Scroll down and go to the My Profile section.
  • Open the drop-down list given next to the Game Details and select the Private option.
  • Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
  • Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

  • Launch Steam > click on your name > select Profile from the menu list.
  • Click on the Edit Profile > My Privacy Settings button.
  • Go to the My Profile and open the dropdown menu.
  • Click on the Private option.
  • Now, the changes will be saved automatically.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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How to Resolve the Sqlite3.dll Error Code

Sqlite3.dll Error - What is it?

Sqlite3.dll error is a typical example of DLL errors. This error message occurs when the system fails to access Sqlite3.dLL (Dynamic Link Library) files shared by certain programs to run on the PC. The error is displayed in the following format:

"Cannot find the file sqlite3.dll (or one of its components)"

Followed by:

"Error starting program.. A required .DLL file sqlite3.dll was not found."

Solution

Restoro box imageError Causes

The sqlite3.dll error message may pop up on your computer screen due to the following reasons:
  • Missing sqlite3.dll files
  • DLL files affected due to viruses and malware on your system
  • Registry overloaded with invalid entries
  • Disk fragmentation
Whether the cause for the sqlite3.dll error code on your PC is malware invasion or registry issues, it is recommended to resolve it immediately before the damage sets in. Such errors can expose your PC to serious threats like privacy errors, data breaches, identity thefts, cybercrime, system failure, crashes, and valuable data loss.

Further Information and Manual Repair

When it comes to fixing sqlite3.dll error code, you don’t always need to hire a professional and spend hundreds of dollars on the repair. Here are some simple and do it yourself solutions that you can try and resolve the error on your system for free.

1. Check inside recycle bin and restore the deleted file

If this error popped on your computer screen after installing a certain program, then you need to check your recycle bin. This is because DLL files are shared by multiple programs, it might be possible that the program you just deleted also used the sqlite3.dll file to run on your system. And so when you uninstalled the program, the sqlite3.dll file also got removed. To resolve this, check your recycle bin for the file. If you find it, restore it. Once the files is restored, try running the application that was generating the sqlite3.dll error message. If the error still persists, then this means the cause of the sqlite3.dll error is deeper. It could be due to malware or the registry.

2. Remove Malware

To remove malware, run an antivirus. This will help scan for such malicious software on your system affecting DLL files and remove them. However, the drawback is that it may slow down the speed of your PC significantly. And when running it, you may have to stop all other activities on your system.

3. Repair and Restore the Registry

If the cause of the sqlite3.dll error is the registry corrupted with invalid entries and disk fragmentation, then you need to repair and restore the registry. The best way to do this is to download Restoro. Restoro is a powerful and highly functional registry cleaner. It scans your entire PC and detects all registry issues in seconds. It wipes out all the unnecessary and obsolete files including the junk files, invalid registry entries, bad registry keys, temporary internet files, cookies, and browser history. It clears up hard disk space and frees it of clutter. Furthermore, this registry cleaner also repairs the damaged DLL files and restores the registry. Restoro is not only a registry cleaner but is also a system optimizer. This means you can also run it to scan and remove malware on your PC and system instability issues. It boosts your PC’s speed and performance. It runs smoothly on all Windows versions. It is safe, efficient and user-friendly. The layout is neat and the interface is easy to use and intuitive. In just a few clicks you can resolve the sqlite3.dll error and resume using your desired programs. Click here to download Total System Care on your PC to resolve sqlite3.dll error pop-ups.
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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Makecab.exe is running & consuming CPU
The Makecab.exe process that’s running on your Windows 10 computer is a program that compresses the Component-Based Servicing log or CBS log files and they can get really huge if they’re not compressed. As a result, it would utilize important space on your operating system although makecab.exe does not consume high CPU resources in doing so. However, there are times when it recreates thousands of instances of itself and could cause overconsumption of system resources which slows down your computer. So when the makecab.exe process causes high CPU usage in your system, this could mean that there is a failed Windows Update. In addition, the high CPU usage of the makecab.exe process could also mean that your computer is infected with a virus or malware. Whichever the case is, you can check out several possible solutions that are given in this post to resolve the problem.

Option 1 – Try to delete log file using File Explorer

The CBS log files could reach up to 20GB size and so if you delete them, it would help in saving space in your computer and since they’re not much of use, deleting them won’t negatively affect the system at all. To delete the CBS log files, all you have to do is open the File Explorer and then go to C:/Windows/Logs/CBS and from there, open the CBS log files and delete them all. Doing so should ease the load in the makecab.exe process since it no longer has to compress the CBS log files. As a result, the process would be more relaxed. After that, you can restart your computer and check if the problem’s now fixed.

Option 2 – Try deleting the log file via Command Prompt

You can also try to delete the log files using an elevated Command Prompt. Refer to these steps to do so:
  • Type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option.
  • Next, type the following command and hit Enter to execute it:
del /f %windir%logscbs*.log
  • Restart your computer afterward once the command has been executed. This should end the high disk usage by makecab.exe, if not, proceed to the next given options below.

Option 3 – Uninstall any suspicious programs you’ve installed recently

If you have recently installed some programs on your Windows 10 computer, and since then you’ve experienced high CPU usage brought on by makecab.exe, then you might want to uninstall those programs.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the suspicious programs you’ve installed, select them and then click on Uninstall to remove them.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files on your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.

Option 5 – Try to run System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files and missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the high CPU usage of makecab.exe might be caused by some malware or virus in the system and so to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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