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Software review series: Tor Browser

Back in the mid-'90s, when the US Navy was looking into ways to securely communicate sensitive intelligence information, a mathematician and two computer scientists emerged from the Naval Research Lab with something called "onion routing." It was a new kind of technology that would protect your internet traffic with layers of privacy. By 2003, The Onion Routing project, acronym Tor, was in the hands of the public, where its vast network of users the engine enabling Tor has since continued to grow.

Today, thousands of volunteers all over the world are connecting their computers to the internet to create the Tor network by becoming "nodes" or "relays" for your internet traffic.

What is Tor?

At a basic level, Tor is a type of internet-connected network with its own internet browser. Once you connect to the internet with the Tor browser, your internet traffic is stripped of its first layer of identifying information as it enters the Tor network and is then sent bouncing through those relay nodes, which serve to encrypt and privatize your data, layer by layer like an onion. Finally, your traffic hits an exit node and leaves the Tor network for the open web.

Once you're in the Tor network, it's nearly impossible for others to track your traffic's manic pinballing path across the globe. And once you leave the Tor network via an exit node, the website you view (assuming it has HTTPS in front of its address) isn't sure which part of the world you're hailing from, offering you more privacy and protection.

Because Tor is a volunteer-run network, speed can often be an issue. As your traffic moves from node to node, you're likely to notice more speed loss than you would, for instance, with most commercial virtual private networks. This becomes particularly noticeable if you try to watch streaming Netflix content over Tor or make voice-over-IP phone calls or video calls with an app like Zoom. Tor technology isn't necessarily built to provide seamless audio-video experiences.

Tor and plugins

Speaking of videos, there are also limits to the amount of privacy Tor can offer you if you enable certain browser media plugins like Flash. Likewise, your browser's JavaScript plug-in which enables you to view a lot of websites' embedded media can still leak your IP address information. Torrenting files with Tor also exposes you to privacy risks. Because of these risks, Tor's privacy settings have these kinds of plug-ins disabled by default.

If you're just looking to do general, daily internet perusal using a browser that will better hide your traffic from spying eyes, Tor probably isn't the best choice due to its slow speeds and incompatibility with most embedded media. But if you're concerned enough about privacy around a particular topic of internet research (and you don't have a VPN), Tor is probably the best choice for you.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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How to Fix 'We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005' Error Code on Windows 10

We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 -- What is it?

Some Windows users have been experiencing errors in an attempt to upgrade to Windows 10 OS. This includes the “We Couldn’t Install Windows Technical Preview 0x80070070 – 0x20005” error code. If you’re one of the many users who’ve encountered this error, you might want to check the available space on your device. Error code 0x80070070 – 0x20005 occurs when you do not have the required space to be able to install the upgrade.

Solution

Restoro box imageError Causes

Just like the other alternatives of error code 0x80070070 – 0x20005 such as 0x80070070 – 0x50011, 0x80070070 – 0x50012, and 0x80070070 – 0x60000, We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 is most likely caused by the following:
  • Insufficient disk space in your computer
  • Incomplete installation or improper deletion of applications
  • The device is infected with virus or malware

Further Information and Manual Repair

In order to upgrade to Windows 10, you need to have at least 40 to 50 GB of free space in your device. Thus, you need to free up some space in order to successfully upgrade your system to Windows 10. See below for the manual methods you can employ to solve your problem.

NOTE: It would be best to seek help from an experienced technician if you are not confident enough to perform the manual methods yourself or you can alternatively make use of an automated tool.

Method One: Clean Up Your Device

  1. Click Start then browse Afterwards, click on This PC.
  2. Right-click on Local Disk (C:) then choose
  3. Under the General tab, click on Disk Cleanup.
  4. Once the Disk Cleanup window appears, check all items you want to clear down, making sure that the recycle bin is empty and clear any temp files, as well as error logs. Click OK once you’re done.
  5. Repeating the same process above, clear down your system files as well to ensure that the old OS files from your previous system are taken down by clicking on Clean up system files in the Disk Cleanup window.

 Method Two: Uninstall Unused Applications

Sometimes, there are unused applications just lying around your device. This may take up your needed space from your device for a system upgrade. Uninstalling these applications can make space that will eventually elude error code 0x80070070 – 0x20005 along with its alternatives – code 0x80070070 – 0x50011, code 0x80070070 – 0x50012, and code 0x80070070 – 0x60000.

  1. Open the Control Panel then select Programs and Features.
  2. Check on unused applications on your device
  3. Right-click on the unused application then select

 Method Three: Remove or Archive Files

If there are tons of images, media, videos, or documents that you rarely use but will still be needing in the future, you can move these files to another drive where Windows 10 will not be installed on.

If there are no secondary drives in your device, consider using a USB Drive or external hard disk. Another option you can do is making use of cloud storage programs like One Drive or Google Drive. In this way, you’ll still have access to these files even if it’s not in a physical location while making larger space in your device.

Method Four: Scan Your Device For Viruses

Most Windows users download applications or software regularly. These applications or software might come from unsafe sites where you might have accidentally downloaded a virus or malware along with the legit application or software you intended to download.

With that said, it is highly recommended to download and install in your device a reliable and powerful antivirus. Using an antivirus, you can now perform an overall scan of your device’s system. Once you’re able to detect and remove any suspected virus or malware, you’ll now be able to get rid of the error code 0x80070070 – 0x20005. After solving the issue, you can now resume upgrading to Windows 10.

Method Five: Download An Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
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Setting up an FTP Server in Windows
File Transfer Protocol Server, also known as FTP Server, is a private or public service that can host files that can be accessed both locally and globally. It is a quick, flexible and seamless service that allows you to store any kind of files depending on the total size of the server. If you’ve always found an FTP server useful, then the good thing is you can now create your FTP server since Windows 10 now allows it. You can host this server locally and later on make it globally available via the internet. So if you are planning to set up an FTP server on your Windows 10 computer, read on as this post will guide you on how to do so.

To set up the FTP server, you need to configure it first and then configure the Windows Firewall for the connections to go through. For more details, refer to the following steps:

Step 1: You need to configure the FTP server on Windows 10.
  • In the Search box, type in “Turn Windows Features On or Off” to search for it.
  • Then click on the appropriate result which will open a mini window.
  • From this mini window, scroll down to the list and expand “Internet Information Services where you have to expand the FTP Server section.
  • Next, select all the checkboxes to enable all the entries under FTP Server and then click the OK button to apply the changes made.
  • And now, since your computer is now allowed to host an FTP server, you need to configure it. To do so, type “Internet Information Services (IIS) Manager” in the Search box and click on the appropriate entry.
  • Next, right-click on Sites under the navigation bar of Connections and select Add FTP Site. This will open a new window where you have to input some information about your FTP hosting.
  • Now enter the details and click on Next.
  • Upon clicking Next, you will be prompted to give some authentication details. Enter the following details in the screenshot below.
  • Now click on Finish. After that, you will get an FTP Server being hosted on your Windows 10 PC.
And now that you’ve successfully configured the FTP Server, the next thing you have to do is to allow connections from and to the FTP server. Refer to the next step below. Step 2: Configure the Windows Firewall for FTP connections to pass-through
  • In the Start Search, type “Allow an app or feature through Windows Firewall” and click on the related search result which will open a window with all the settings.
  • From there, click on the Change Settings button. This will display a list where you have to mark all the checkboxes for the FTP server to enable them in both the Private and Public configurations.
  • After that, click OK. This will allow you access to the FTP server on your local network.
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Fix Windows Update Error Code 0x80246017
Updating your Windows 10 computer isn’t always as easy as it should be since there are times when you might encounter some errors along the way. One of these errors is the error code 0x80246017 that comes with the error message “WU_E_DM_UNAUTHORIZED_LOCAL_USER”. According to Microsoft, the cause of this particular Windows Update error is that “The download failed because the local user was denied authorization to download the content”. So if you got this error when you tried updating your computer, read on as this post will provide you some suggestions on how you can fix it. Before you troubleshoot the problem using the options given below, make sure that you are logged in as administrator. If you are already logged in as an administrator, follow each one of the options carefully.

Option 1 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 2 – Try to grant Full Control of the System Volume Information directory

  • First, tap the Win + X key combination and then select Command Prompt (Admin) from the given menu.
  • After opening Command Prompt with admin privileges, type the following command and tap Enter to execute it:
c md.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L
  • Once the command is executed, it will run a batch of tasks and will show each one of their statuses on the command line window and once they’re done, exit Command Prompt.
  • Now restart your computer and see if it fixed the problem or not.

Option 3 – Try to disable your antivirus program or Firewall

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.

Option 5– Run the Windows Update Troubleshooter

If the DISM tool didn’t work in fixing the error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including the Windows Update error code 0x80246017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows Update error code 0x80246017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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Configure Windows 10 to create Dump Files on Blue Screen of Death
If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:
  1. Complete Memory Dump
  2. Kernel Memory Dump
  3. Small Memory Dump (256 KB)
  4. Active Memory Dumps
Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

  • Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
  • After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
  • Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
  • Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
  • And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
    • None – this means that there is no dump file created by Windows
    • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
    • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
    • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
    • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD
Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.
  • Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
  • Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

  • The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
  • After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
    • No dump file: wmic RECOVEROS set DebugInfoType = 0
    • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
    • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
    • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
    • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
    • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1
Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.
  • Now type in “exit” in the Command Prompt to exit it.
  • Restart your PC to apply the changes made successfully.
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Fix Windows Activation error code 0xC004F078
As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect. This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:
“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.” “Activating Windows(R), (Key hash)… Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.” “Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”
To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try to use the correct key for the type of Windows version you have

If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.

Option 3 – Try to use Command Prompt to reinstall the key

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
  • After that, execute this command to uninstall the existing key: vbs /upk
  • Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
  • Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
  • To active, the KMS product key online, use this command: vbs /ato
  • Use this command to activate the key using the telephone: exe 4
  • After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.

Option 4 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.
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Windows computer goes to sleep automatically
If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

  • Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
  • After opening Control Panel, click on the Power Options.
  • From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

  • Tap the Windows key + I to open the Settings app.
  • After that, select Settings and go to the Power & sleep section.
  • Next, set the system to “Never” when the device is running on battery power or plugged in.
  • Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if your computer is now back to normal.
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Software review series: HWiNFO
HWiNFO (Hardware Information) is a professional hardware information and diagnostic tool supporting the latest components, industry technologies, and standards. It's targeted to recognize and extract the most possible amount of information about computer hardware which makes it suitable for users searching for driver updates, computer manufactures, system integrators, and technical experts too. Retrieved information is presented in a logical and easily understandable form and can be exported into various types of reports. System health monitoring and basic benchmarking available too. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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What is Trojan Kryptik and what does it do
Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

trojan krypticTrojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe
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Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
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