Software review series: HWiNFO

0x000000A5 - What is this Error Code?

0x000000A5 is a stop error code also referred to as a blue screen of death error code. It is related to Advanced Configuration and Power Interface basic input/output system in Windows. It often leads to a sudden system shut down or your system may restart unexpectedly. Blue error codes like 0x000000A5 are the most severe and dangerous types of errors Windows can encounter. Ignoring 0x000000A5 error pop-ups and not repairing it timely can result in system crashes, valuable data loss and system failure.

Solution

Error Causes

The 0x000000A5 error code occurs particularly because of the ACPI BIOS error. This error message on your computer screen indicates that the Advanced Configuration and Power Interface (ACPI) BIOS of the computer is not compatible with your Windows system and is not fully compliant with the ACPI specifications. BIOS is a set of software. Through this software, the operating system communicates with the computer’s hardware devices. The ACPI is a part of BIOS and the Windows operating system. It is the standard for the way BIOS works. The presence of ACPI in the BIOS on a given Windows system determines whether the system can make full use of features such as Power Management or Plug and Play. Here’s what happens: traditionally, ACPI BIOS implementation tries to manipulate hardware resources directly through BIOS code for hardware functionality nonetheless if the ACPI-based BIOS is not compliant with the ACPI standard on your system, it may not support workable communication between the operating system and the hardware. This results in imbalance as the operations cannot be synchronized which results in system shut down, system instability, and machine failure. As a warning stop error 0x0000000A5 is displayed on the screen.

Further Information and Manual Repair

To fix the error message 0x0000005A on your PC you don’t need any professional assistance. Solving such blue screen errors in just a couple of clicks is not possible with Restoro This is a multi-functional and feature-filled registry cleaner and system optimizer that helps PC users resolve practically every type of system instability issues and registry errors including BSoD errors like 0x000000A5. It offers a comprehensive suite of utilities including registry cleaning, privacy issue detection and repair, system stability error identification, and Active X and Class issues detection. This innovative and advanced PC fixer is designed to ensure and deliver optimum system performance. It scans and detects causes for 0x000000A5 error code and repairs them in seconds. It has a neat and intuitive layout and easy navigation which makes this repair tool extremely user-friendly. Users of all levels are it novice or experienced can use it with ease and fix all types of PC-related errors like 0x000000A5 right away with no hassle. ACPI BIOS Error can be quickly resolved with this tool. This error tool offers outstanding compatibility. It is practically compatible with all Windows versions.

Restoro download

To get started all you have to do is click here to install the Restoro on your computer. Once it is installed, run it to scan for 0x000000A5 error code. After scanning is complete, click the repair button to repair this issue immediately. For user safety and data security, Restoro also creates backup files. This ensures that no valuable data is lost during system repair. So, don’t delay in resolving error 0x000000A5 error code; install Restoro on your system today!

Code 21 - What is it?

Code 21 is a Device Manager error code that appears when you try to use a hardware device attached to your computer and the Windows prohibits you from using it.

This is due to the Windows experiences problems loading the device driver. This error message is displayed in the following format:

“Windows is removing this device. (Code 21)”

Solution

Error Causes

Error code 21 means that Windows is in the device removal process and the device has not been completely removed. It occurs when you set a device to be removed and then select the same device to run on your system.

Upon your instructions, Windows start to remove that device and when you on the other hand try to use/access the same device that you selected for removal, it kicks up Code 21.

Further Information and Manual Repair

If you are experiencing error code 21 on your PC, it is advisable to resolve it immediately.

Though this error will not damage your system, but will significantly lower the performance of your PC which is definitely something you don’t want especially if you work on your computer daily and use it to perform important time-sensitive errands.

To repair and resolve, try the methods given below:

Method 1 - Wait for a Few Seconds and Then Press F5

This is one of the best and easiest ways to resolve code 15 on your system. Wait for a few seconds, and then press the F5 key. This will update the Device Manager view and the error will most probably go away.

Method 2 - Restart Your PC

Sometimes error codes may pop up due to temporary glitches. To resolve such errors, a simple reboot of your PC is enough. Shut down Windows and then restart your system.

This is most likely to resolve Code 21. However, if the error still persists then this means the underlying problem for code 21 is deeper than you think. Try method 3 to resolve.

Method 3 - Install DriverFIX

As mentioned earlier, the error code 21 may occur if you have selected a device to remove and then you try to reuse it.

To resolve, you may have to install the device again and the driver for that the reinstalled device. To reinstall the driver without any hassle, simply download DriverFIX.

It is a smart, user-friendly, and intuitive software program designed to resolve driver problems. The program is embedded with intelligent device identification technology which:

• Automatically detects all the appropriate system drivers
• Matches them with the latest available versions
• And then updates drivers according to their compatible versions on a regular basis

Furthermore, it enables accurate installation and ensures that your system is running at its optimal speed.

Other features that this program boasts are full backup and restoration, safe USB management, and ejection.

If nothing works, you can try the full backup and restoration feature and restore your PC to its previous state when it was functioning properly before the error occurred.

DriverFIX creates a backup of all your files and data hedging keeps you from disasters like data loss. It restores the system to the time when it was working properly.

Click here to download DriverFIX on your system and resolve error code 21 today.

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Restart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Error Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
2. In the Run window type “SLUI 4” and click enter.
3. A Phone Activation window will open up, after which you'll need to select a few options.
4. First chose the country in which you registered the product for the first time.
5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

What is BitCoinMiner Malware?

BitCoinMiner is a Malware created with the intent to force computer systems to generate crypto-currency, namely Bitcoin. This is done without the consent and knowledge of a computer/system holder. This unwanted file bears no digital signature or publisher since the creators of such a heinous invention do not wish to be known. Technical details about BitCoinMiner Malware include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of BitCoinMiner Malware

After installation of the BitCoinMiner Malware, there were no visible signs of an infection or program files installed. However, based on research, BitcoinMiner Malware utilizes the CPU’s resources (est. to be about 50%). Computer users have reported that they recognized an unknown process utilizing the majority of their processing space. the bitcoin miner is used by the creators to penetrate a user’s system, in effect coercing each infected system to mine Bitcoins covertly. After years of mining, a user might discern that their computer is moving slouchy and may even encounter various forms of BSODs.   After Bitcoins have been mined in the infiltrated system, the cyber currency is then returned/ sent to the creator of the malware. This venture is a sly and deceptive way to earn Bitcoins since the currency is gaining much popularity.

Further Information on BitCoinMiner

BitCoinMiner works covertly. There are no obvious traces of this program running on a computer system. However, once a computer system is infiltrated, the computer user will realize that their CPU resources are strangely being used up, even while the computer idles. Another expression of BitCoinMiner is the addition of cookies of various sorts to a computer system. These include:

• Tracking cookies
• Advert (Adware) cookies
• Casale Media (Spyware) cookies
• Atwola (Spyware) cookies
• Adtech (Spyware) cookies

Once BitCoinMiner is present on a computer system, it can potentially slow it down and also create back doors as a means to install other unwanted and harmful programs. To completely remove BitCoinMiner Malware from your computer, click here to download and install Spyhunter.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Internal Error 2753 - What is it?

Internal error 2753 is associated with Windows Installer failure. The Windows Installer is basically an in-built software program in Windows 7 and 8. It installs all programs on the system smoothly, saves the program in the computer program files and in the Windows Registry. Though this can be carried manually Windows Installer makes the installation process much easier. However, internal error 2753 can cause a great deal of distress and frustration during program installation. This error prevents you from installing your desired program successfully.

Solution

Error Causes

The 2 known causes for Internal Error 2753 are:

• Viral infection
• Windows Installer not properly registered

Further Information and Manual Repair

To resolve internal error 2753 on your system, try the methods discussed below. These methods are easy and require no technical expertise. Let’s get started:

Method 1 - Remove All Malicious Programs

Malicious programs like viruses, malware, adware, Trojan and spyware can corrupt programs on your PC like Windows Installer. If this is the underlying cause of error code 2753, then simply download a powerful antivirus on your system. Run it to scan for all such malicious programs and remove them. Once your PC is clean, try installing your desired program. This will hopefully resolve the issue. If the error still pops up then try method 2.

Method 2 - Register Windows Installer Properly

To do this, go to the start menu and then open Run and type ‘cmd’ in the box, and press OK. This will open the DOS command window. In the command prompt type "regsvr32 vbscript.dll" and then press Enter to proceed. After that, you will see a message that will read as "DllRegisterServer in vbscript.dll succeeded." This means Window Installer files have been successfully registered on your PC.  Now you can try installing your desired program again. If the installation begins and completes successfully, then the error is resolved.

Method 3 - Undo Recent Changes

If nothing works, then use the Windows System Restore Utility tool to undo recent changes. This will bring back your PC in the former state before you experienced the error 2753 on your PC. To access System Restore Utility, press Start and type System Restore in the search box. Now follow the steps in the Wizard to choose a restore point. Once you select the point, reboot your system to activate changes.

In case you don’t know, Microsoft hooks up every machine that is running Windows 10 with an Advertising ID which helps them in providing Windows 10 users with relevant ads. These ads are delivered to users in the Action Center, Start Menu as well as the ads inside the UWP Applications. What makes these advertisements relevant is that they keep track of your browsing trends, likes and dislikes, with the help of the Advertising ID. However, if you are not fond of advertisements and you do not want this feature of Microsoft to track your usage, worry not for you actually have the option to disable targeted ads on your Windows 10 computer by turning off the Advertising ID. And you can do that during Windows 10 Setup or using the Group Policy Editor. For more details, refer to the instructions provided below for each one of the methods.

Option 1 – Turn off Advertising ID during Windows 10 setup

If you are about to install Windows 10, then during the installation process, your computer boots into the Install and Configure Windows 10 screen with Cortana that assist you during the setup. Once you reach the last page which is “Choose privacy settings for your device”, you will see the Advertising ID of your computer. Under the Advertising ID, you have to disable or toggle off the “Apps can use advertising ID to provide more personalized advertising in accordance with the privacy policy of the app provider” option. After you disable it, click on the Accept button to proceed with the installation. After that, the copy of your Windows 10 you are using will have the Advertising ID disabled by default.

Option 2 – Turn off Advertising ID via Group Policy Editor

• First, tap the Win + R keys to launch the Run utility.
• Then, type “gpedit.msc” in the field and click OK or tap Enter to open the Group Policy Editor.
• Next, navigate to this group policy setting: Computer Configuration > Administrative Templates > System > User Profiles
• Now double click on the “Turn off the advertising ID” option and set the radio button to Enabled. Once you do, you will see the following description on your screen:

“This policy setting turns off the advertising ID, preventing apps from using the ID for experiences across apps. If you enable this policy setting, the advertising ID is turned off. Apps can’t use the ID for experiences across apps. If you disable or do not configure this policy setting, users can control whether apps can use the advertising ID for experiences across apps.” Note that setting the radio button to Enabled or Not Configured will turn off the data collection of the Advertising ID.

• Finally, exit the Group Policy Editor and then restart your computer to apply the changes made successfully.

Hello everyone and welcome to our useful tips and tricks and problem-solving article blog. This time we are doing something different, instead of solving issues this time we are focusing on some quality of life tips like keyboard shortcuts in your Windows 10.

Shortcut Keys	Description
Windows Key	Opens/closes the Start menu.
Windows Key + Up Arrow	Maximizes the selected window.
Windows Key + Down Arrow	Reduces the window size. (Restore down.)
Windows Key + M	Minimizes all open windows.
Windows Key + Shift + M	Opens minimized windows.
Windows Key + Tab	Shows Task View.
Windows Key + L	Locks the screen.
Windows Key + A	Opens the Action Center.
Windows Key + V	Opens Clipboard History.
Windows Key + I	Opens the Settings menu.
Windows Key + F	Opens the Feedback hub.
Windows Key + H	Opens the dictation toolbar.
Windows Key + P	Opens the projection settings.
Windows Key + . (Windows Key + ;)	Opens the emoji panel.
Windows Key + C	Opens Cortana in listening mode.
Windows Key + C (Windows Key + Q)	Opens Windows Search.
Windows Key + G	Opens the Xbox game bar.
Windows Key + X	Opens the secondary start menu.
Windows Key + <number>	Opens the app in the taskbar relative to the number input. For example, if Chrome is the fourth app on the taskbar, using Windows Key + 4 will open Chrome.
Windows Key + Alt + <number>	Opens the right-click menu for the app in the taskbar relative to the number input. For example, if Chrome is the fourth app on the taskbar, using Windows Key + Alt + 4 will open Chrome’s right-click menu.
Windows Key + D	Shows/hides open apps on the desktop.
Windows Key + E	Opens File Explorer.
Windows Key + U	Opens Ease of Access in the Settings menu.
Windows Key + Print Screen	Takes a screenshot of the desktop.
Windows Key + Control + F	Opens the Find Computers window.
Windows Key + Control + D	Creates a virtual desktop.
Windows Key + Control + Left Arrow	Switches to the virtual desktop on the left.
Windows Key + Control + Right Arrow	Switches to the virtual desktop on the right.
Windows Key + Control + F4	Closes the active virtual desktop.
Windows Key + Space	Switches between installed languages (for writing text).

The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem. Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.

Option 1 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.