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REvil vanishes over night without trace

REvilREevil is one of the most active and successful hacking groups connected to Russia and operating all over the world. The group recently demanded a huge bitcoin ransom for an attack targeting IT firm Kaseya in the USA.

Since Tuesday blog and payment site run by REvil group cannot be longer reached without any kind of explanation or why.

The reason behind the disappearance is unknown but has sparked speculation that the group may have been targeted deliberately by authorities.

US President Joe Biden said he raised the issue with Vladimir Putin during a phone call on Friday, after discussing the subject during a summit with the Russian president in Geneva last month.

Mr. Biden told reporters that he had "made it very clear to him...we expect them to act" on information and also hinted the US could take direct digital retaliation on servers used for intrusions.

The timing of Tuesday's outage has sparked speculation that either the US or Russian officials may have taken action against REvil - though officials have so far declined to comment and cyber experts say sudden disappearances of groups are not necessarily uncommon.

The development comes after a series of high-profile ransomware attacks which have hit major US businesses this year.

The FBI accused REvil - also known as Sodinokibi - of being behind a ransomware attack on the world's largest meat processing company JBS last month.

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Fix Windows Update Error 0x8024000B
As you know, Windows Updates are essential for your operating system as it keeps it protected from potential threats, fixes bugs and improves your experience in using Windows 10. However, there are instances when Windows Updates also cause errors and one of them is the Windows Update Error 0x8024000B. One of the causes of this particular Windows Update error is that Windows was not able to read the Update Manifest file which is needed to install the Windows Updates. This means that the operation was canceled by either the service or the user. On the other hand, this error could also occur if you are not able to filter the results. When you encounter this error, you will see an error message that says, “WU_E_CALL_CANCELLED: Operation was canceled”. This indicates that the operation was canceled by the operating system itself. To resolve the Windows Update Error 0x8024000B, here are some suggestions you need to check out.

Option 1 – Try to run the Cleanup (Decline) Superseded updates PowerShell script

The first thing you can do to fix the Windows Update Error 0x8024000B is to run the Cleanup (Decline) Superseded updates PowerShell script. This is actually an easy fix since all you have to do is download and run it from the Microsoft Technet site. Once you’re done downloading and running the file, restart your computer and see if the error is fixed or not.

Option 2 – Try to rename the Spupdsvc.exe file

If the first option didn’t work, you can try renaming the Spupdsvc.exe file which is one of the reasons why you’re getting the Windows Update Error 0x8024000B.
  • First, tap the Win + R keys to launch the Run utility.
  • Next, type the following command and hit Enter to execute it in cmd:
 /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
  • The command you entered will rename the troublesome “Spupdsvc(.)exe” file to “Spupdsvc(.)old”.
  • Now restart your computer after the command has been executed.

Option 3 – Try to restart various Windows Update-related services and components

You could also try to restart some Windows Update-related services to resolve the Windows Update error. Refer to the following steps to do so:
  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.

Option 4 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x8024000B. To run it refer to these steps:
  • Go to Settings and then click on Windows Update from the given menu.
  • Next, click on the Troubleshoot option and select Windows Update from the given options to run the Windows Update troubleshooter.
  • After that, follow the next on-screen instructions and wait until the process is completed, and check if the Windows Update Error 0x8024000B is fixed or not.
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Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
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Fix Origin code 10.0 Error in Windows 10
Gaming on the computer has become one of the most used past-time activities among people of all ages. And since we are still in pandemic it has only risen as activity. People can acquire a lot of games at various discounts on various platforms and enjoy them at the leisure of their home. Among many game platforms and stores, Electronic art's Origin is one of the bigger ones, and having some titles that could not be found anywhere else coupled with the ability to have access to almost the whole game catalog with one monthly subscription make it one of the most used clients. Sadly as with every piece of software Origin's client is not perfect by any means and it can behave strangely from time to time. Hello everyone and welcome to errortools.com, today we will fix Origin error code 10 which oddly enough can appear out of nowhere and can even appear on the very end of installation for the chosen game. If you have managed to come by this error you are in luck to be here because we have a couple of fixes for it. I know that you might be excited to play the game so let's go and do some fixing

Check Server status

Before diving into technicality and before we start deleting files and fixing things you should check the Server status. This seems maybe like something you should not do but if the server has experienced some kind of downtime or it is in maintenance Origin will throw this error in the client. Unexpected situations can cause various server issues all of a sudden and the first thing is to check are servers online and working. There are various ways to check server status from official origin website to Electronic arts twitter channel to Reddit and many more online server status websites. If it turns out that the server is to be blamed for this error then sit back and wait for EA to resolve the issue, there is not much you can do anyway.

Delete OriginThinSetupInternal.exe

  • After some research, it has come to light that originthinsetupinternal.exe can cause this specific error. The best solution is to delete the file and then run Origin as administrator so the file is remade new.
  • First, make sure that Origin is fully closed, check the taskbar and if it lurks there right-click on it and click on quit
  • Run file explorer and go into the folder where Origin is installed, by default it is C:\Program Files (x86)\Origin
  • Locate OriginThinSetupInternal.exe and delete it
  • Then locate origin.exe and right-click on it and then click on Run as administrator

Reinstall Origin client

If the previous solution has not solved the issue then Origin might have some corrupted files inside it. It is known that the Origin client can produce some bad files if the installation has been forcefully canceled. The best thing is to reinstall the completely whole client.
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in Control panel and press ENTER
  • In the control panel locate programs and features group and double click on it
  • Locate Origin, click to select it, and on top click on uninstall
  • After uninstall process is completed start file explorer and go to the folder where Origin was installed, by default it is C:\Program Files (x86). Locate the Origin folder and delete it.
  • Go to the official origin website and download the new client installation.
  • After the download is finished double click on it and follow onscreen instructions.

Disable antivirus

If every solution so far has not been able to remove error then obviously something else is interfering with the origin client and installation functioning. Altho not advisable, turn OFF your security suite including both firewall and antivirus and try installing the game again. There is the possibility that the origin client or some game file has been marked as false positive by security software thus preventing it from executing properly.
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One or more Network Protocols are missing
Windows 10 users a set of rules or standards called Network Protocols in communicating over the internet. These protocols are the ones that made sure that the data is correctly sent between computers. However, if any of the Network Protocol is missing in your Windows 10 computer, then you will most likely encounter a problem like not being able to browse the internet, or share files. For this, you can try to run the Incoming Connections troubleshooter: As you were not able to connect to your internet connection using your PC, you can try to run the Incoming Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:
  • Tap the Win + I keys to open Settings.
  • After opening Settings, go to Update and Security.
  • Next, navigate to the Troubleshoot pane and select the Incoming Connections section and click the Run Troubleshooter button to get started.
  • Wait until the troubleshooter is finished doing its job and then try connecting to your network again.
If after running the Incoming Connections troubleshooter you receive an error message instead that says, “Network Protocol is missing”, then here are some suggestions you need to check out to fix it. Take note that you must have admin privileges before you start troubleshooting the problem.

Option 1 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Diagnose the Network Adapter

To diagnose the Network Adapter, go to Control Panel > All Control Panel Items > Network Connections, and from there, look for the network adapter that could be causing the error. Note that if you are using a Wi-Fi connection, then it’s probably your Wi-Fi adapter, otherwise it has something to do with your Ethernet adapter. Just right-click on the problematic network adapter and select diagnose to troubleshoot.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try importing Winsock settings from another computer

If resetting Winsock or the Network didn’t fix the problem, then you can try to import settings from a computer that’s in good condition. You need to have access to the registry to get this done and then export and import a couple of settings. Refer to these steps to get started:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
  • Next, look for two registry keys named “Winsock” and “Winsock2” and then right-click on each one of them and select the Export option.
  • Now copy the registry keys to a USB drive and then copy the keys on the PC in excellent condition.
  • Then double click on each one of them and it will install the WINSOCK keys.
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A Quick Guide to Repair User32.dll Error Code

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Restoro box imageError Causes

User32.dll errors are triggered by the following reasons:
  • Missing and damaged .dll files
  • Viral infection
  • Registry corruption
User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.
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Fix Windows Update Error 0x80240020
There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed. When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so. There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options. Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option. Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process. Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor. Step 2: Navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade
Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001. Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.
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Fix File Explorer stuck on Working on it…
One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

  • Tap the Win + R keys on your keyboard to open the Run utility.
  • And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
  • From there, select all the files and tap the Shift + Delete key combination.
  • After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
  • Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

  • First, open the Indexing Options using the Search bar.
  • Next, click on the appropriate listing, e.g. Users folder.
  • After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
  • Then click on the “Rebuild” option under the Troubleshooting section.
  • Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.
  • Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
  • After that, click on Properties to open the Properties mini window.
  • From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
  • Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
  • Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix MSVCR71.dll is missing in Windows 10
The program can’t start because MSVCR71.dll is missing from your computer, Try reinstalling the program to fix this problem.
If by any chance you have encountered this error know that you are not alone and that this is a solvable error. In this guide, we will show you how to fix this error. Usually, the MSVCR71.dll missing error is met when a new application is installed. So let us dive right into it and solve it.
  1. Reinstall application

    If only a certain application is reporting this error, try reinstalling it, there is a high possibility that by some mistake application was not properly installed and corrupted or removed the MSVCR71.dll file. If this is the case, reinstallation will help.
  2. Check recycle bin

    like mentioned above, if the application has by mistake deleted the file, open recycle bin and try to locate it there. If this is the case, restore it from recycle bin and everything should be back in normal working conditions.
  3. Download a new version of the file

    If the previous 2 methods failed and you still get the missing error, try downloading the file from Microsoft and placing it in C:\Windows\SysWOW64
  4. Reinstall C++ redistributable

    Having an incorrect C++ redistributable package can be an issue of the problem, get the latest version from Microsoft and reinstall it.
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Fix Windows Sandbox failed to start 0x80070015
As of late, many users reported getting an error in Windows Sandbox that has an error code of 0x80070015. According to users, they encountered this error when they tried to start Windows Sandbox. Based on the error code, it seems that there are some problems with the supporting services of Windows Sandbox that trigger the error. It is possible that these services are misconfigured or that they are outdated and have to be updated. Here’s the complete message of the error:
“Windows Sandbox failed to start. Error 0x80070015. The device is not ready. Would you like to submit feedback about this issue?”
If you are one of the users who encountered this kind of error in Windows Sandbox, then you’ve come to the right place as this post will help you sort this problem out. All you have to do is follow each one of the options provided below.

Option 1 – Make sure that all the supporting processes and services of Windows Sandbox are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service: (Startup type: Manual)
    • Virtual Disk: (Startup type: Manual)
    • Hyper – V Virtual Machine: (Startup type: Manual)
    • Hyper – V Host Compute Service: (Startup type: Manual)
    • Container Manager Services: (Startup type: Automatic)
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 2 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox Error 0x80070015.

Option 3 – Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given option below.
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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