Razer Huntsman V2 mechanical keyboard

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

• One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
• Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
• To reinstall, follow the same steps but this time install the new device driver version.

Method Two

• The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
• In the Device Manager, find and locate the problematic device.
• After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
• This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
• After you have successfully uninstalled, Windows will prompt you to confirm device removal.
• Simply click OK to confirm and proceed. To activate the changes, restart your PC.
• To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

• Open Control Panel and go to Programs > Programs and Features.
• From there, select “Turn Windows features on or off” to mark its checkbox.
• After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
• Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

• Go to Control Panel and from there, access Administrative Tools.
• Next, click “Internet Information Services Manager” from the list of given options.
• Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
• Now double click on the icon with the label “MIME Types”.
• After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
• Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
• Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

RelevantKnowledge is a potentially unwanted program. It is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user’s future behavior to various questions.

From the published: RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for an agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propositions, including the ability to download screensavers or other software offerings, entry into sweepstakes, and a host of other benefits.

Multiple anti-virus scanners have detected possible malware in RelevantKnowledge.

About Browser Hijackers

If you’ve ever downloaded software via the internet (shareware, freeware, etc,), it’s quite possible you’ve unintentionally installed unwanted programs on your PC. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be tough to get rid of and become much more of an annoyance rather than a necessity. It is clear by its name – unwanted applications – but did not really constitute “malware” in the traditional sense. This is because, the majority of PUPs get into a computer not because they slip through the security holes, for instance, but because the users have got installed them themselves – 100 % unknowingly needless to say. A PUP might not be regarded as malicious or dangerous but nevertheless, it is a common reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your PC.

The harm unwanted programs could do

PUPs come in various forms. Typically, they could be seen in adware bundlers that are known to use aggressive and misleading advertising. The majority of bundlers install many adware programs from a number of vendors, each of which features its own EULA policy. Safebytes Anti-Malware totally eradicates this threat and safeguards your computer against PUP or adware infection. Additionally, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They can modify browser settings, change the default search engine, replace the default home page with their own websites, slow down internet speed, and also will damage your system as well. PUPs carry a dangerous bite if left unchecked. The most detrimental part of installing a PUP is the spyware, adware, and keystroke loggers that might hide inside. These are programs that don’t really do anything good for you; in addition to taking up space on your hard disk drive, they also slow down your PC, often modify settings without your authorization, the list of frustrating features goes on and on.

Tips on how to avoid getting a PUP

• When installing anything on your personal computer, always study the fine print, including the license agreement. Do not accept terms of use that are for bundled programs. • Use ONLY custom or manual install method – and never thoughtlessly click Next, Next, Next. • Use good antimalware software, such as Safebytes Anti-Malware which offers real-time protection against PUPs. • Think carefully before you download any kind of shareware or freeware. Turn off or get rid of toolbars and browser extensions you don’t actually need. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Viruses may cause a lot of damage to your personal computer. Some malware is meant to interfere with or block things that you want to do on your computer system. It may well not allow you to download anything from the net or stop you from accessing some or all websites, particularly the anti-malware sites. If you are reading this article now, you’ve probably realized that virus infection is the real cause of your blocked internet connectivity. So how to proceed if you need to download and install an anti-malware program like Safebytes? Although this kind of problem can be harder to get around, there are a few actions you can take.

Download the application in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. If the malware is set to load automatically when the computer starts, shifting to this mode can prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on your keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate web browser to download antivirus software

Web-based viruses could be environment-specific, aiming for a specific internet browser or attacking specific versions of the browser. The most effective solution to overcome this problem is to go with a browser that is well known for its security measures. Firefox has built-in Phishing and Malware Protection to keep you secure online.

Install anti-malware on a USB drive

Another option is to save and operate an antivirus software tool entirely from a Flash drive. Do these simple actions to clean up your infected PC using a portable antivirus. 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Insert the USB drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you would like to install the antivirus. Follow the directions to complete the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

Want to download the best anti-malware software program for your laptop? There are lots of applications on the market that comes in free and paid versions for Windows systems. A few are really worth your money, but many aren’t. You need to pick a tool that has got a good reputation and detects not only computer viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes antimalware is a highly effective and user-friendly protection tool that is suitable for end-users of all levels of IT literacy. After you have installed this application, SafeByte's sophisticated protection system will make sure that no viruses or malware can seep through your PC. SafeBytes has excellent features when compared to other anti-malware programs. Here are some popular features present in this tool: World-class AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They’re highly efficient in screening and getting rid of numerous threats because they’re constantly revised with the latest updates and safety measures. Internet Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the net. Very Low CPU and Memory Usage: This program is not “heavy” on the computer’s resources, so you will not notice any overall performance difficulties when SafeBytes is operating in the background. 24/7 Online Technical Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

Windows 11 is coming soon, from its typical view and color scheme, Windows 11 will natively support dark mode. The dark mode is very popular in many applications today, some large companies like Adobe, Autodesk, and many more have already adopted a dark color scheme for their software so it is logical for others to follow and Microsoft is aboard for it. The dark mode itself has its benefits, for people who work on computer for longer period of time dark mode inside applications will throw less white and blue light on their eyes making workhours easier and pleasant on them. As a person who does indeed spend a lot of time in front of the screen, I would advise you to switch to dark mode regardless of the time that you spend with a computer, your eyes will be grateful.

Switching to Dark mode in Windows 11

1. Open Windows 11 Settings by pressing ⊞ WINDOWS + I
2. Click on Personalization on the left sidebar
3. On the right side click on Color
4. In color options click on the drop-down menu right next to Choose your color
5. Select Dark

Your choice will be applied right away and you can safely close settings.

If you are using a multi-monitor, then you might find it quite useful. It helps many users with their work and brings more productivity. And over the past few years, Windows has managed to offer one of the excellent multi-monitor features where users can plug in an additional monitor and access their work or use their computer seamlessly on both displays. This is really handy, especially for users who are graphic designers, gamers, and other professionals who have to use a larger screen for their work. One of the biggest inconveniences for users who use multi-monitor is that the Taskbar is switched on, on both displays, by default. This default arrangement is most likely to cause clutter on the second display. So if you are one of these users who find such a thing annoying, then you will find this post useful for you as we will walk you through how you can move the Taskbar to a second monitor. To get started, follow the instructions laid out below. Step 1: The first thing you have to do is right-click on the Taskbar. Step 2: Next, uncheck the “Lock the taskbar” option. Step 3: After that, click and hold the taskbar and drag it to the second monitor. Step 4: Once done, click the mouse button on the place where you want to place the taskbar. Step 5: Now right-click on the “Lock the taskbar” option to lock the taskbar. Once you’re done carrying out the steps given above, there are Advanced Options you can explore. This array of advanced options are offered by Windows 10 to fine-tune the multi-monitor experience of users. For instance, you have the option to choose to show the taskbar on an active screen only or combine the buttons on other taskbars. It would be better if you try out different variations and stick with the best one. In addition, you could also move the taskbar from one display to another.

As in previous Windows 10, inside Windows 11 also when you press the ALT + TAB key combination you will get a preview of all running applications along with all Browser tabs so you can go through them and pick the one you want to switch to. Alto, I personally am a big fan of alt-tabbing, I must admit that I am not a big fan of having multiple browsers tabs on screen when I do press key combo. Luckily there is a very easy way to turn this feature off. Turning browsers tabs thumbnails off

1. Press ⊞ WINDOWS + I to open settings
2. Click on System in the sidebar
3. Scroll down and select Multitasking
4. Find Alt + Tab section and click on the drop-down menu
5. Pick Open Windows Only
6. Close settings

Now when you press the ALT + TAB key combination you will still see your browser but only an active tab in it instead of all tabs as different preview thumbnails.

As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
• Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

What is Error Code 0xC004C003?

Error code 0xC004C003 has to do with activating Windows 10 after a clean install. This problem has been a frequent nuisance to users trying to update from Windows 7 or 8.1 following the invite path they got from Microsoft.

Solution

Error Causes

There are several problems that may have caused error code 0xC004C003. The most common of them are:

• The product key entered was invalid, and cannot be used to activate the new OS.
• The user followed the proper installation procedure, but the Windows update servers were too busy to handle the activation at that moment.
• The free upgrade invitation was followed but after the reinstallation, the copy of Windows 10 was still not activated.
• The user tried to perform a full clean install of Windows 10 instead of upgrading from Windows to Windows 10

Further Information and Manual Repair

A lot of solving error code 0xC004C003 has to do with the method in which the user has tried to update the system. If one decided to try and update the program before being invited to do so by the update manager, he must wait. Unfortunately, if one chooses to do it on his own and download a clean install, he was never given a product code to authenticate the process. There are two options to address error code 0xC004C003 — either restore to the previous Windows Operating System or call Microsoft (or visit their Website) and purchase a product key. The Windows update servers are very busy. There are lots of Microsoft users around the world, and the servers are doing their best to get to each and every one of the users as fast as possible, but they can only move at a certain speed. Your best bet is to sit back and wait a while. But what if you were invited, and properly downloaded Windows 10, then decided to do a clean install? It is advised that one do not try to enter Windows 7 or 8.1 serial code as this will not work. However, unlike the problem above, these users will NOT need to purchase a product key. According to Microsoft Support Staff, the installation servers are also very jammed because of the high numbers of installations going on right now. No matter what posts you may read, the key IS genuine, and it is NOT blocked, broken, or invalid. To check if Windows has been properly activated, open the Command Window. Make sure you are logged into an administrator profile; otherwise this check will not work. Type in “slmgr.vbs/ato” and click Enter and then wait. While waiting, the command will check on the status of the activation. Windows Script Host will open and show whether or not it is activated. A lot of users have reported that the activation did not work for the first few times. However they later reported after some more attempts, no issue was found in the way the operating system updated and that the activation process went smoothly. This is most likely due to the overload on the Windows Update servers, so bear with Microsoft. Users have reported that when trying to correct error code 0xC004C003, they have followed the upgrade path and then been told by Microsoft that the key was invalid and they had to purchase a new one. If the upgrade path provided by Windows 7 and Windows 8.1 is correctly followed then there is nothing to worry about Just wait a while and try it again. If there are prolonged issues, speak with a technician by visiting the Microsoft website and contacting the help center by calling the number provided. Give them all relevant information and they will be sure to help accordingly. The best solution to fix error code 0xC004C003 is to wait. In essence, the user will be waiting to reenter the same product key. According to Microsoft, and many user posts found online, it is recommended to wait a while and then try to activate again. This seemed to be an answer to most users' problems, and seem to work just fine. If the problem persists, take it to a windows repair technician to have it sorted out. If that does not work, use a powerful automated tool to fix the problem.

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

• Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
• In any instance where payment information is requested, be very, very careful.
• If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
• Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
• Bad spelling and grammar are usually a telltale sign of phishing.
• Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
• If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
• Always examine first-time senders in detail.
• Block suspicious e-mail addresses, numbers and social media accounts.
• If you are receiving a coupon for free stuff… You aren’t.
• If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!