MS will release single office apps in MS Store

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:

• 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
• 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
• 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
• On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• Next, type the following command and hit Enter:

DIR /AL /S

• After you enter the command, it will display the JUNCTION list.
• Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
• Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:

• Take note of the path for which the error occurs.
• Then create the corresponding folder.
• Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:

• Debugging a Windows service
• Starting Task Manager
• Starting Registry Editor
• Starting Firewall
• Starting services.msc
• Starting dsm.exe
• Updating services
• Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

• Go to the Start menu.
• Then type in “services” in the search box.
• From the search results, right-click on “Services” and select the “Run as Administrator” option.
• Next, look for the Credential Manager Service in the Services window.
• Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
• After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

• Tap the Ctrl + Alt + Del keys and select the Task Manager.
• Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
• You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
• Now restart your PC. That should fix the problem.

If you have recently installed a new internal or external hard drive or SSD and you’ve noticed that its status on the left side of the Disk Management tool states “Unknown Not Initialized”, this indicates that Windows can’t initialize the disk and that you won’t be able to use this new SSD or hard drive. You can encounter this kind of issue randomly and not just with a new hard drive or SSD but also with existing drives. There are times when you won’t be able to find your drive or partition in the File Explorer. In such a case, you have to check the Disk Management if your drive or partition is there physically. You also have to check if you can see it as Not Initialized. If it is, then this means that the disk or partition does not have a valid signature that is if it’s not registered with the system properly. Note that a disk is registered when you format it at least once so if the disk was available before, then it could be somehow corrupted. To resolve the problem, you can try to initialize the disk manually or bring it online and add a drive letter. You can also try checking the Device Manager for issues or check the cable physically.

Option 1 – Try to manually initialize the disk

Since initializing the disk is the most common way to resolve the “Unknown Not Initialized” error, this is what you have to try first.

• To initialize the disk manually, you have to open the Disk Management from the WinX menu by tapping Win + X keys and selecting Disk Management.
• From there, you can find the non-initialized disk. Right-click on it and select the “Initialize Disk” option.
• Next, select the partition style. It is recommended that you use the MBR option instead of the GPT or GUID Partition Table.
• Now click the OK button. Your hard drive or SSD should now initialize without any problem.

Option 2 – Set the disk Online and add the Drive letter

• If the disk appears to be offline under Disk Management, right-click on it and select the Online option.
• On the other hand, if the disk is already set Online but does not have a drive letter, right-click on it and select the Change drive letter and path option.
• Select a letter that is not allocated yet.
• Once you’re done, you have the option to format the disk in either NTFS or FAT32 but if you are using a 64-bit computer, make sure that you opt for NTFS.

Option 3 – Try to check any issues in the Device Manager

It is also possible that the hard drive is not working properly due to some driver issues. Thus, it’s better if you check the Device Manager and see if that drive is listed with a yellow exclamation mark next to it. And if that’s the case, you have to right-click on that drive and select the Uninstall drive option. After that, click on Action and then run the Scan for hardware changes. It should fix the problem.

Option 4 – Try to physically check the cable

You might also want to check the physical status of the wires and see if they are connected properly or not. Specifically, you have to check two cables, such as:

• The first one is the power cable that’s connected to your SMPS.
• Next is the one that’s connected to your motherboard.

If any of the two cables are not working or missing, then it’s no wonder why your drive has an “Unknown Not Initialized” status. Thus, you need to have them replaced to fix the problem.

Whether you’re using Windows Update or upgrading or installing on your Windows 10 computer, you can’t really tell if things will go smoothly as there are times when you might encounter some issues that prevent you from completing the update or upgrade or the installation. One of the errors you can encounter is error 0x80070057. Usually, when you receive this error, it means that one or more arguments are not valid. You can encounter this error in the following cases:

• Windows Update, Upgrade, or Installation
• Windows Backup, The parameter is incorrect
• Partitioning a Disk
• System Image Restore error 0x80070057
• Downloading Windows Store apps

Keep in mind that the troubleshooting steps you need to take will depend on the scenarios you are in. Thus, you need to go over each one of the troubleshooting options given below and make sure to carefully follow each one of them but before you proceed, you have to create a System Restore Point first.

Option 1 – Run the Windows Update Troubleshooter

The first thing you can do to fix error 0x80070057 is by running the Windows Update Troubleshooter. It is a built-in tool in Windows that helps users resolve any issues with Windows Update. All you need to do to run it is go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 2 – Use the Registry Editor

If you get the error 0x80070057 during Windows Backup, then you need to make some modifications to the Windows Registry. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem

• Then create a new DWORD value and input “CopyFileBufferedSynchronousIo” as its name and put “1” as its value.
• Close the Registry Editor and restart your computer then check if the error is fixed or not.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 5 – Reset Windows Store Cache

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.

Option 6 – Run SFC scan

Running the SFC scan or System File Checker might also help in fixing error 0x80070057.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate. To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.

• You can start by booting into the Advanced Recovery Mode.
• After that, select Troubleshoot > Startup Repair.
• Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
• Now check if the block is gone once the reboot is completed.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

Modem Error 633 error is a dial-up error that usually occurs when using a USB modem with a Windows computer. The Modem Error 633 error message is displayed as the following:

“Error 633: The Modem is already in use or not configured properly.”

Solution

Error Causes

This error can be triggered due to several reasons such as:

• A software program conflicts with the USB modem
• The modem is not configured properly
• The Telephon.ini file is missing or damaged
• There is some issue with the way Windows is managing the communication (COM) ports on your computer.

Further Information and Manual Repair

If you experience the Modem Error 633 on your PC, you don’t have to panic. Though this error does not pose any major threats like data loss, it may hamper your ability to use the internet therefore it is advisable to resolve the error. Repairing the Modem Error 633 is quite easy. There are a number of ways to fix this error. So, let’s get started:

Solution 1: Delete Incompatible Software and Non-Present Modems

• Click on the start menu and go to the ‘Control Panel’. Now choose the option ‘Phone and Modem’.
• Here you will see three tabs, the dialing rules, modems, and advanced. Choose the tab ‘Modems’. As you click on it, you will see modems installed on your PC. To repair the Modem Error 633, select and remove all the incompatible software and modems that are not present and click ‘OK’.
• Now to bring the changes into effect, restart your system with the modem plugged in and try connecting to the internet again.

Solution 2: Change the Communication Ports

If the error occurs because the modem is not properly configured, then this solution is possibly the best way to resolve this error. Here’s what you need to do:

• Click on the Start menu and choose My Computer.
• Now click on the option ‘Manage’ to open the Computer Management Window.
• Once it opens, click the option ‘Device Manager and then expand the option modems. Click on Properties, then the Advanced tab, and the Advanced Port Settings button.
• As you click on the Advanced Port Settings, then click on the COM Port Number drop-down box.
• Choose a new Communication Port. However, make sure it is not already in use.
• Once you make changes, click ‘OK’ and then restart your PC.
• Now Open Device Manager again. Open the Modern Properties Window and then Click the Diagnostics tab.
• After that view the command response window to verify if the error is fixed. If yes, then create a new dial-up connection and connect to the internet with ease.

Solution 3: Disable the Startup items

• Another way to resolve Modem Error 633 on your PC is to go to the start menu and type ‘msconfig’ into the search box and then press ‘enter’.
• Open the misconfig.exe program. As you open it, you will see 4 tabs, General, Boot, Service, Start-up, and Tools.
• Now click on the ‘Start-up’, ‘Disable All’, and then press Apply.
• After you press Apply, a window will pop up asking to restart the computer.
• Confirm it and click restart.
• Once the computer restarts now try connecting to the internet again. This will hopefully resolve the Modem Error 633.

169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.

1. Reconnect your Modem or Router

   Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.

2. Use built-in Windows Network troubleshooter

   Press ⊞ WINDOWS + X top open secret menu Go to settings Go to Network & Internet Inside click on Network troubleshooter Follow onscreen instructions After the troubleshooter ends reboot your PC

3. Reconfigure IP address

   Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type ncpa.clp and press ENTER Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) and click on OK Now press ⊞ WINDOWS + X and click on Command prompt (admin) In command prompt type and after each line press ENTER netsh winsock reset catalog netsh int ip reset reset.log ipconfig /release ipconfig /renew Reboot your computer

4. Restart DHCP client

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type services.msc and click on OK Find DHCP client Right-click on it and choose Restart Reboot PC

5. Reinstall Network Adapter

   Press ⊞ WINDOWS + X to open the windows menu Click on Device Manager Expand Network Adapter and right-click on wireless or ethernet adapter, click on Uninstall device Reboot the computer to automatically reinstall the device driver

6. Reset IP and subnet mask

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type in ncpa.cpl and press OK Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) Double click on Internet Protocol Version 4 (TCP/IPv4) Select Use the following IP address and change it to 192.168.0.1 Change Subnet mask to 255.255.255.0 Leave default gateway blank Click OK to save changes

If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

• Restart your computer and boot into it right after. To do that, tap the F2 key.
• Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
• Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

• Boot into the BIOS as you did earlier.
• Then look for the Security options.
• After that, from Security options, look for Virtualization Technology or VTX among the options given.
• Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:

“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”

This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:

• You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
• After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
• Next, make sure that you write the block URLs in your computer in the list and then save the file.

Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
• Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
• Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:

• ipconfig/release
• ipconfig/renew
• ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.