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Microsoft Store not opening

When Windows 10 was introduced as an upgrade to Windows 7 and 8, a lot were thrilled because of its new features. One of the most interesting features that this has is the Microsoft Store. Just like in our tablets and smartphones, we can now download our favorite apps from a trusted source. Without the Microsoft store app, you can’t download any applications that you can use on your computer. But what happens if you can’t open your Microsoft Store or you accidentally uninstalled it?

The most common error that users encounter when accessing Microsoft Store is the error code 0x80072efd. This error code appears when there is a problem with the internet connection. To resolve this, troubleshoot your modem by doing a simple power cycle. Turn off your modem and wait for a couple of minutes and turn it back on. It should refresh your internet. This works if there is really no problem on the Service provider’s side.

Disable your Proxy server, if you are using one to access the internet. To do this, press Windows + R keys on your keyboard. Type “inetcpl.cpl” in the box and go to Connection. Next, click on LAN settings then tick on the box next to Automatically detect settings. Uncheck the box below Proxy Server

Among the useful apps that came with the Windows 10 upgrade is PowerShell. It allows you to install and uninstall individual and all apps by using a series of commands. So you don’t have to worry if you can’t find your Microsoft Store or if you accidentally delete it.

To access PowerShell, type in the word PowerShell into the search box found beside your Window Icon. Look for PowerShell from the results and right-click on it and hit Run as Administrator.

When you are in the PowerShell window, enter the command below:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"

Another option is to download a Windows Update Troubleshooter. After you download it, open the troubleshooter tool and follow the steps. If you saved the file instead of directly opening it, go to the folder where the troubleshooter was saved and double click on the wu.diagcab file to rub the troubleshooter.

One of the most interesting error codes that you might encounter when accessing the Microsoft store is error code 1. This particular error code is resolved by changing your PC’s region to the United States. To do this, go to Settings and look for Time & Language. Then go to region and language. Under the Country or region, choose the United States from the dropdown menu then restart your computer.

The troubleshooting procedures above are the most common solution to resolve the problem on Microsoft Store issues but there are times that these procedures won’t work. If you are not confident to resolve this through the procedures mentioned in this article, there are so many tools online that you can download to help you out. It also helps to contact Microsoft or consult a technician to ensure that you are doing the correct procedure.

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How to Fix the Error 550

Error 550 - What is it?

Error 550 is an SMTP (Simple Mail Transfer Protocol) outgoing server error code. It usually occurs when you try to send emails through your Outlook account and the email message encounters a relay error. The email returns back without being delivered with a 550 error message. The error message is prompted as either of the following:
"550 Requested action not taken: mailbox unavailable" "550 5 2 1 mail from refused spam site"
In other words, the error code 550 means that your SMTP server was not able to deliver the sent email to the user.

Solution

Restoro box imageError Causes

There are multiple reasons for this error message including:
  • The email address was typed incorrectly
  • Incorrect SMTP Server settings
  • ISP placing restrictions for outgoing mails on the email server
  • System infected by virus or malware
Further Information and Manual Repair Regardless of what the reason may be for the error 550 code occurrence, it is advisable to repair and fix the issue quickly to avoid inconvenience. You may not be able to send emails from your Outlook account if the error continues. This can cause great hassle in corresponding with others timely and may create a big communication gap. Here are some quick and efficient ways to resolve this issue on your system:

Solution 1:

There is no need to panic when you encounter error 550. Sometimes the error message may occur because you inserted the wrong/ incorrect email address of the recipient. In such a case, cross-check the recipient’s email address to verify if it is correct. If not, insert the correct address and try sending the email again.

Solution 2:

If the error still persists, try other methods to resolve it. Sometimes error 550 can also occur due to incorrect SMTP settings. Fix it to resolve the error. This can be done by opening your Outlook settings Tools and Accounts option. Now go to view/change the email account for the email account you are having problems with. After that check, the SMTP server is set to mail.yourdomain.com. Then click more settings and then click the outgoing server tab. See if the ‘My server requires authentication for the outgoing server’ is checked. If not, then check on it. Then simply save to confirm changes. Now try emailing again. Hopefully, this will resolve the issue.

Solution 3:

Another reason for the error occurrence can be ISP blockage. When the junk email volumes increase, network administrators (the people who are responsible for managing ISP servers) place restrictions on SMTP email servers to prevent spam on their network. If this is the reason, contact your ISP administrator to resolve the issue.

Solution 4:

Malware and viral infection can also be the cause for error 550. To remove all kinds of viruses including Trojans and spyware and fix the issue right away without compromising on the speed of your PC it is advisable to download Restoro. This is a highly functional and advanced PC Fixer embedded with multiple utilities like a powerful antivirus and a system optimizer. It scans your entire PC in seconds, detects and removes all kinds of viruses. Simultaneously, the system optimizer feature ensures the speed of your PC does not slow down during the scanning and virus removal process. This feature boosts your PC speed significantly. It is user-friendly and has easy navigations making it quite simple for even those users who are not technically sound to work around it and operate it with ease. It is compatible with all Windows versions. Click here to download Restoro and resolve the error 550 messages today!
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A Quick Guide to Fixing Ntdll.dll Error Code

Ntdll.dll Error - What is it?

Ntdll.dll is a type of DLL (Dynamic Link Library) error. DLL errors are some of the most common but complicated errors to troubleshoot and resolve by PC users. The Ntdll.dll error message is displayed in the following formats:
  • "STOP: 0xC0000221 unknown hard error C:WinntSystem32Ntdll.dll
  • "NTDLL.DLL Error!"
  • "STOP: C0000221 unknown hard error SystemRootSystem32ntdll.dll"
  • "[PROGRAM NAME] caused a fault in module NTDLL.DLL at [ANY ADDRESS]"
  • "AppName: [PROGRAM NAME] ModName: ntdll.dll"
  • "Crash caused in ntdll.dll!"
  • "Unhandled exception at [ANY ADDRESS] (NTDLL.DLL)"
You may come across the ‘Ntdll.dll error’ pop-up either when you try to run a program or after using it or while the program is running. It may also appear when Windows starts or shutdowns or even during Windows installation.

Solution

Restoro box imageError Causes

The Ntdll.dll error code can be triggered due to numerous reasons such as:
  • DLL file corruption due to hard drive bad entries
  • Missing DLL files
  • Corrupt hardware drivers
  • Viruses
  • DLL file misconfiguration
It is recommended to resolve this error code immediately on your PC to avoid inconvenience and serious PC damages like program lockouts, system failure, freeze, and crash

Further Information and Manual Repair

All the causes for ‘Ntdll.dll’ are linked with the registry. The registry is the main database of your system. It saves all the activities and files on your PC including the important data file and unnecessary files such as the junk files, temporary internet files, and obsolete files, files of the programs installed, bad entries, invalid registry keys, and cookies. These files take up also hard drive space thereby causing dll file damage, disk fragmentation, and data overload. Ntdll.dll error may also occur to due viral infection and malware attack. There are 2 ways to resolve the Ntdll.dll error. One is to install 2 separate tools, the registry cleaner, and antivirus, and run them separately to scan for errors. This option is time-consuming and running an antivirus can also slow down the speed of your computer. Therefore we recommend that you opt for the second alternative that is to download Restoro.

Why Restoro.

  • This is an advanced, innovative, and multi-functional PC repair tool embedded with several powerful PC repair utilities like a registry cleaner, an antivirus, and a system optimizer. This is a one-stop solution for all your PC errors.
  • It is user-friendly, safe, efficient, and compatible with all Windows versions. The registry cleaning feature scans for all registry issues.
  • It wipes out all the unnecessary files from the hard drive, repairs the damaged dll files, and restores the registry, thereby resolving the Ntdll.dll error code right away.
  • The privacy error utility functions like an antivirus. It detects and removes all the malicious software like viruses, malware, Trojans, and spyware. Simultaneously, the system optimizer feature boosts the PC speed.
Click here to download Restoro and resolve the Ntdll.dll error on your PC today!
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Drive letter missing in Windows File Explorer
There are times when you might notice that the Drive letter from the File Explorer is missing, right after you install an update in your Windows 10 computer. So if you are facing this issue right now, then you’ve come to the right place as this post will guide you on what to do to fix it. In case you don’t know, a drive letter represents a single alphabetic character which is through A-Z typically. This could be assigned to a physical disk partition, floppy disk drive or the removal device/ CD-ROM/ mapping network drive in your PC. In most cases, the drive letter “C:” is assigned to the first disk partition where the running Windows is installed. Thus, if the assigned letter is missing from either the Disk Management or the Windows File Explorer, it could result in inconveniences or will leave the partition inaccessible. To fix this problem, you can try to show the missing drive letters manually or make sure that the drive has a drive letter assigned in the Disk Management as well as assign the letter using a tweak in the Windows Registry. For more details, refer to the options provided below.

Option 1 – Try to show the missing drive letters manually

  • Open the Folder Options from the Start Search and go to the View tab,
  • Next, scroll down on the list of given options until you see the “Show drive letters” option and then check the box that’s marked against this option.
  • After that, click on the Apply and OK buttons and then go back to the “This PC” window. You should now see the drive letters

Option 2 – Make sure that the drive has a drive letter assigned in Disk Management

As you know, every drive is assigned a drive letter in Disk Management. However, if it goes missing, you can still get it back through Disk Management. To do so, follow the steps below.
  • Open Disk Management and from there, right-click on the menu of a partition or volume and you should see a function named “Change Drive Letter and Paths”.
Note: This function allows you to add the drive letter, remove the drive letter and change the drive letter. If the last option, namely, “Remove”, is selected and applied, the letter of the drive will be removed and won’t appear in Disk Management. Thus, this could be one of the reasons why a drive letter is missing.
  • You need to click on “Add” to assign a letter to the selected drive in order to reverse the change. Note that you must assign the drive with the original letter because if not, the programs that rely on the original letter might not work as expected.
  • If the original letter is already taken by a new drive, you need to change the letter of that new drive to another available letter.
  • Then allocate the released letter of the targeted drive.

Option 3 – Try assigning the letter using a Registry tweak

The next thing you can do to fix the problem is to assign the letter using a tweak in the Windows Registry but before you do that, make sure that you create a System Restore point first, after that, follow these steps:
  • Tap the Win + R keys to open Run and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMMountedDevices
  • From there, check if a device is shown as being mounted at the specific drive letter and then right-click on that drive letter.
  • Select the “Rename” option from the right-click menu to change the letter to any other available letter.
  • Exit the Registry Editor and restart your computer.

Option 4 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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Enabling Enhanced Mode in the Windows Search
In case you don’t know, Microsoft has included an Enhanced Search Mode in the new Windows 10 v1903. This new Enhanced Search mode, compared to the Classic Mode, indexes everything on your Windows 10 computer, and in this post you will be guided on how you can disable this new feature as well as discuss how it is different from the Classic Search mode. Over the years, the Windows 10 Start Search has changed. When you tap the Start button and when you type, the results that appear are categorized into Apps, Documents, Email, Web, Folders, Music, People, Photos, Settings, Videos, and many more. This is the reason why the Enhanced Mode was brought into the picture. So unless everything is indexed, this new feature wouldn’t be of much use. A Classic Search is the term used for the old search technique in Windows 10. The Classic Search mode is restricted to Libraries and Desktop and end-users can only select to customize the search location by adding them manually to the indexer. To simply put it, it would only index files and folders which you want to get indexed and if the search term is not in the index, it would initiate the regular search which would take quite a while and this is where the Enhanced Windows Search comes in. It indexes everything as it is its default nature which is the exact opposite of the Classic Search mode. This feature allows you to exclude folders where the Search will not look and index anything that could be personal to you. In addition, it can also impact the life of the battery of laptops, if you are using one. The initial crawl of your data will take place only when connected to power and during that time, both the CPU usage and battery will take a bit of a hit.

To enable the Enhanced Search Mode in your Windows 10 computer, here’s what you have to do:

Step 1: Go to Settings > Search > Searching Windows. Step 2: Next, click on the radio button for Enhanced. Step 3: After that, select the folders which the Windows Indexer should exclude from the Enhanced Search mode. And that’s about it. The next time you search anything on your computer, Windows will be looking at all the locations except for the ones you excluded and the results will be a lot faster compared to the Classic Search. Now that you’ve enabled the Enhanced Search mode, there are two settings you need to check out.
  • Advanced Search Indexer Settings – this setting allows you to configure how or where Windows will search or what file types it will search in your computer. It will also open the same setting that’s available in the Classic Search.
  • Run the Indexing Troubleshooter – when you click on the Indexing Troubleshooter, it will start to troubleshoot any Search and Indexing issues on your Windows 10 computer and fix them automatically.
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A Quick Guide to Fixing Error 2

Error 2 - What is it?

Error 2 is a typical Battle.net error code. Battle.net is a desktop app that allows you to access all Blizzard games. It enables Blizzard gamers around the world to play multiplayer matches together, online. Error 2 occurs when you are unable to connect to the login server. This error code is displayed in the following format:
Battle.net Error #2: Unable to connect. Please try again later. If the problem persists, please contact technical support.

Solution

Restoro box imageError Causes

Error 2 may be triggered due to several reasons. These include:
  • Program conflict
  • Security software conflict
  • Bad DNS cache entry
  • Issues with network devices
  • Viruses and malware
  • Registry corruption
Error 2 is not a fatal error like the blue screen of death error codes. However, this error may hamper your ability to play Blizzard multi-player games. To overcome this problem it is advisable to fix error 2 immediately.

Further Information and Manual Repair

To resolve this error you don’t need to spend hundreds of dollars to hire a professional and get it fixed. Here are some of the easy do-it-yourself methods to resolve this error on your PC. These methods require no technical expertise or knowledge. Let’s get started:

Method 1

Error 2 may sometimes pop up on the screen due to program conflict. This happens when you have Blizzard games and other programs running on your PC at the same time. In such a situation, it is advisable to close background applications to resolve conflicts between Blizzard games and other programs running in the background.

Method 2

Sometimes antivirus programs and firewalls can also hinder and interfere with the game’s connection to our servers. In this event, the best way to fix the error is to temporarily uninstall your security software.

Method 3

If error 2 is triggered by the issues with network devices then simply power cycle network devices to re-stabilize the connection. Power cycling router and modem allow you to reset and reestablish a connection to your ISP. To do this, shut down the computer then power down/unplug the router and the modem. Allow the modem to sit for 60 seconds, unplugged. Then turn it on and allow it to boot up till the front panel connection lights show a steady connection. Now turn on the router and do the same as you did with the modem. After that start the computer and allow it to completely boot up. Now try logging on to the Blizzard gaming server. This will hopefully resolve the issue.

Method 4

Viruses and malware infections can also trigger error 2. In such a situation install an antivirus and remove all malicious programs infecting your PC.

Method 5

If the cause of the error is related to registry corruption, then it is advisable to download Restoro. This is a user-friendly PC Fixer with a registry cleaner. The registry cleaner removes all unnecessary and obsolete files corrupting the registry, cleans and repairs the corrupted registry in a few minutes. Click here to download Restoro on your PC to resolve error 2. For further information you may be interested in these similar issues:
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Microsoft blocking Office users
Microsoft Office 365 banerMicrosoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.
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How to Fix Error Code 0xC004F00F on Your PC

Error Code 0xC004F00F – What is It?

Error Code 0xC004F00F can appear during the Windows 10 installation and activation process. It is a fairly straightforward error code that occurs when a product key is entered in that is unable to be used to complete the final activation of the new operating system. This error code is most commonly related to the installation of new pieces of hardware on a machine that was already running Windows 10 at a previous time.

Error Code 0xC004F00F can also appear on other versions of the Windows software, so if you are not specifically trying to install and activate Windows 10 when this message appears, you may want to contact a qualified Windows technician to help resolve your system error, as the error code has different causes and resolution methods on other versions of the Windows operating system.

Solution

Restoro box imageError Causes

In some cases, Error Code 0xC004F00F will show up if you are attempting to install Windows 10 on a computer in which the hard drive has been replaced or significantly altered. It can also appear when other major pieces of hardware, like the motherboard, have been changed out.  These pieces may be changed as part of an upgrade to new or better hardware or be changed due to the malfunction of the original pieces of equipment. Because it may appear to the Windows activation servers that you are attempting to use the same product code that you have used before to activate what appears to be a new machine (even if the machine is the same one, just with some new parts), you may see Error Code 0xC004F00F arise.

Error Code 0xC004F00F can also come up if you have installed Windows 10 on your machine in the past and have already used the product key that you are attempting to use again.

Further Information and Manual Repair

Error Code 0xC004F00F most commonly appears for users who have made major hardware or software changes done on their machine. Because this error specifically arises from the Windows activation servers believing that your computer is a new one, you’ll need to get in touch with the Windows support team in order to resolve the error. From their database, they will be able to confirm that you are not using a new computer and will be able to bypass the error, allowing you to complete the Windows 10 Activation process.

If you haven’t installed or replaced any of the hardware on the computer, but are still seeing Error Code 0xC004F00F arise during your Windows 10 installation, you will still need to get in touch with the Windows support team to bypass the error code.

Calling the Windows' Support Team

When you call into the Windows support team, you’ll want to specifically have a list of the following information readily available: Which pieces of hardware have been changed out on your computer prior to the installation and activation, what method you were using to install Windows 10, which version of Windows 10 that you were attempting to install, whether it was a single-use or multiple-use license, and basic details about your PC like its make, model, and age.  You may also want to have the product key that you were attempting to use when Error Code 0xC004F00F first appeared.

By having all of this information ready and on hand ahead of time, you’ll have a greater likelihood that your error will be able to be resolved quickly and efficiently, avoiding long periods spent on the phone with customer service. Make sure that you specifically mention that you are experiencing Error Code 0xC004F00F during the Windows 10 activation process when you call into the Windows support team so that you can be connected to a representative who is equipped to help you resolve this specific problem.

Getting a Qualified Technician

If you are not comfortable in working with the Windows support team or have not been able to successfully resolve Error Code 0xC004F00F even after getting in touch with customer support, contact a qualified technician who is familiar with the Windows 10 activation process and can walk you through the things that you will need to communicate to the Windows support team in order to have them bypass or resolve the error code.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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A Quick Guide to Resolving Photoviewer.dll Error

Photoviewer.dll Error - What is it?

Photoviewer.dll is a shared library for SampleRes.dll and x3daudio1_1.dll in computers installed with Microsoft Windows 7, 8, Vista, and XP including 32 bit and 64 bit operating systems. Photoviewer.dll is associated with 1728000 system files. The Photoviewer.dll error occurs when you upgrade your Windows operating system to a new version like Windows 7 or 8 on which this shared library is used. Once you upgrade the Windows and you right-click on JPG images, the Photoviewer.dll error pops up. This error message is displayed as the following:
  1. Photoviewer.dll missing/not found
  2. Photovewer.dll entry point not found/application can’t initiate

Solution

Restoro box imageError Causes

Photoviewer.dll error can pop up due to several reasons. These include:
  • Modification of .dll files during Windows installation
  • Infection of Trojan virus
  • Photoviewer.dll missing /broken
  • Photo Gallery was earlier your default image editor before you upgraded your system
It is advisable to repair this issue timely to avoid inconvenience and serious PC threats especially if the cause of this issue is viral infection or registry damage.

Further Information and Manual Repair

Here are some of the best ways to help you resolve Photoviewer.dll error on your system:

1. Rebuild the Windows Photo Gallery

If you were previously using Vista and then you upgraded your system to Windows 7, then try this:
  • Go to the Start menu, click on the control panel and go to the folder options.
  • Then select the view tab option. Here you’ll find the Advanced setting window, select the show hidden files and folders tab.
  • Now click Ok to continue. Navigate to the following folder( %user% is the name of the account with the problem) C:\Usersusername\AppData\Local\Microsoft\Windows\Photo Gallery.
  • Then copy files to another location as a backup and delete them from the Windows Photo directory. Once the files have been deleted, try to start Windows Photo Gallery again. If this seems difficult, install Windows Photo Gallery application from the internet on your system.

2. Repair Broken Photoviewer.dll files and Remove Malware

Another way to fix the photoviewer.dll error is to download Restoro. This is an advanced, user-friendly, and multi-functional PC fixer smoothly integrated with a registry cleaner. By running it on your system you can resolve all Photoviewer.dll error causes in seconds. Restoro has an easy-to-use interface and a neat layout. It is safe, efficient, and bug-free. In addition to this, it is compatible with all Windows versions. The registry cleaning utility is deployed with an automated algorithm that scans your entire PC and detects Photoviewer.dll file errors in seconds. It fixes damaged, misconfigured, and broken Photoviewer.dll files, clears up disk space from unnecessary and obsolete files like the files from the uninstalled Windows programs which could be generating Photoviewer.dll error on your system. It repairs the registry and modifies the registry keys to their correct configuration thus repairing the Photoviewer.dll error on your PC. The powerful privacy error detector is integrated with all the properties and characteristics of an anti-virus. It scans for malware and viruses like Trojans and removes them from your system right away. Besides these utilities, other features integrated into this repair tool include a system stability scanner and Active X and class error detector. It resolves Photoviewer.dll error while optimizing your computer’s speed and performance. Click here to download Total System Care on your system to resolve the Photoviewer.dll file error today!
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Customize Lock Screen in Windows 11
Same as in Windows 10, Windows 11 also features a lock screen. IN this lock screen by default, you will see a clock and date above the standard Windows 11 background. Not all users will be happy with this choice but do not worry, you can choose and customize your lock screen to better suit your idea of it.

Lock Screen in Windows 11To personalize the lock screen do:

  1. Right-click on Desktop and select Personalize
  2. Click on the lock screen
  3. Choose one of three options and customize it
    • Personalize Your Lock Screen

      this option will let you set a custom image or slideshow for your lock screen. Choose either one that best suits you. Under selecting picture or pictures for the slide show you can uncheck the option to see tips, tricks, and facts on your lock screen.
    • Lock screen status

      when clicking on this option you can select the application widget that you wish to be shown on the lock screen like weather, mail, calendar, etc. Choose if you would like one by clicking on it.
    • Show the lock screen background picture on the sign-in screen

      as self-explanatory this switch will enable or disable chosen lock screen wallpaper on your login credentials screen.
  4. Close settings
All settings will be automatically saved and applied and when you wish to lock the screen easiest way is to press ⊞ WINDOWS + L shortcut on your keyboard.
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Windows got stuck on Preparing Windows screen
You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10
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