INET_E_RESOURCE_NOT_FOUND

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Error Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

• A leftover Registry Key
• Bad entries from previous Security Package
• INFCACHE.1 file corrupted
• Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:

• Inability to complete the Windows Update process
• Sluggishness or freezing
• Crashing of your programs
• The message that states “IMAP_LOGINFAILURE”

There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Error Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

• Restart your computer and boot into it right after. To do that, tap the F2 key.
• Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
• Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

• Boot into the BIOS as you did earlier.
• Then look for the Security options.
• After that, from Security options, look for Virtualization Technology or VTX among the options given.
• Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them. Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

• Tap the Win + R keys to open the Run dialog box.
• Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
• From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

• Go to the C:\Windows WinSxS folder.
• Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
• After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Error 1032 - What is it?

If you are an iPhone or an iPad user and you sometimes open your email Yahoo Mail account on your phone, then you will most likely experience the MF Message Error Domain: Error 1032. This error may occur when you access your mail account. The MF Message Error Domain: Error 1032 may prevent you from composing new emails and even stop the inbox from loading.

Solution

Error Causes

The error 1032 can be triggered due to multiple reasons such as:

• Overloaded History
• Problems with the account log-in credentials
• Outdated Yahoo Mail app
• Authentication issues

Further Information and Manual Repair

To fix this issue on your iPhone or iPad, here are some methods you can try:

Method 1 - Delink and Re-setup Yahoo Email Account

If the error code 1032 occurs due to problems with the account log-in credentials, then try re-setting up your Yahoo email account. To do this, go to tap settings mail, contacts, and calendar, then remove your email account. Now repeat the process and provide valid log-in credentials to re-setup your Yahoo email account.

Method 2 - Update Yahoo Mail App

Another reason can be the outdated Yahoo Mail App. If this is the cause, then simply update it to the latest version. To do this, simply download the latest version from the iTunes store and run it. This will hopefully resolve the issue.

Method 3 - Manage App Connections to Resolve Authentication issues

If the error 1032 occurs due to authentication issues then there are possibilities of conflicts between account security settings. The best way to resolve the error in such a situation is to learn how to manage app connections. Here’s how it’s done: Use your desktop computer to sign in to your Yahoo account. Now click the menu icon and select account info. Enter your account password and sign in again. Now click manage apps and website connections under Sign-in and security section. A list of all authorized mobile devices and applications will be displayed to you. Remove any existing entries appearing for mobile devices. After this, try logging into your Yahoo account from your iPhone or iPad. You will not receive the error.

Method 4 - Clear History

When the cause of the issue is overloaded history, then the best way to go about it is clearing the clutter in the history. Also clear cache and cookies. The cache is the location where temporary files are saved for speeding up the file retrieval process. But sometimes it can get corrupt and the iOS may fail to retrieve data from corrupt cache contents. To clear history and cache, simply tap Settings, Safari, and then clear history, cookies, and data. The process may take some time depending on the cache file size.

Error 2738 - What is it?

Error 2738 is associated with the VBScript engine. VBScript is the abbreviation for Visual Basic Scripting. It is an Active Scripting programming language developed by Microsoft and modeled on Visual Basic. It is used with a fast interpreter in a large variety of Microsoft environments. Error 2738 indicates that the VBScript engine is not registered properly on your PC. It occurs when you try to install or uninstall VBScript-supported applications on your system. The error message is displayed in the following format:

"Error 2738. Could not access VBScript run time for custom action."

Solution

Error Causes

There are several reasons for the error 2738 message pop up. These include: Incorrect or corrupt registry entries on your system. These entries interfere with VBScript support in Windows thereby generating such error codes.

• Removal of McAfee Antivirus
• Windows registry values are not updated accurately during the uninstallation of McAfee Software
• The Visual Basic Script is registered in the registry under the local user instead of the local machine

No matter what the cause of the error may be, it is recommended that you resolve the issue immediately without any delay.

Further Information and Manual Repair

Here are some of the easy and proven DIY methods to repair error 2738 on your PC:

Method 1

If the error 2738 occurs because the VBScript is not registered correctly, then follow these steps to resolve.

1. Go to the start menu, open Run, and type RegEdit in the box and then press OK. This will open the Windows Registry Editor.
2. Now type KEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}InprocServer32, if the key does not have a data value of C:\Windows\System32\vbscript.dll then simply add it.
3. Now go to the All programs option and then Accessories.
4. Here right-click on Command Prompt and then ‘Run as Administrator’.
5. Now type egsvr32 vbscript.dll then press enter. After that type regsvr32 jscript.dll and then press enter.
6. Restart your PC to activate changes.

Method 2

Sometimes error 2738 may occur when you uninstall preinstalled MacAfee antivirus software on your system. Un-installation usually leaves some trace components in the registry. These components must be removed completely otherwise error codes like 2738 may keep occurring on your computer screen. In such an event, the best way to resolve it is to download the McAfee Consumer Product Removal utility from McAfee's official website. Save this file on your desktop. Double click the file and follow the steps to remove this software completely and successfully from your PC. Proper removal of the McAfee program will resolve error 2738 right away. But if the error still persists then try other methods illustrated below.

Method 3

Download Restoro to remove incorrect and corrupt registry entries on your system that may be interfering with VBScript support. Restoro is a new and easy-to-use PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner removes all entries corrupting the registry, cleans it, and resumes it to its normal state. Click here to download Restoro.

ActiveX Controls are plugins you may constantly come across when working with Internet Explorer. An illustration of these kinds of control is the MICROSOFT IE Flash Player. They frequently result into significant problems for the Computer, yet they're vital for IE to operate correctly. You shouldn't ever overlook that after you install Active Controls in your Personal Computer, you effectively provide them with access to other areas of your PC. The ActiveX Controls not only tracks your search routines, but in addition puts malicious software, which might possibly be hazardous to your Computer.

Solution

Error Causes

ActiveX Controls make your Internet Explorer work as required and are usually great and beneficial to your own Computer. Yet, they can function as a source of problems because of the following factors.

• You should stop installing  ActiveX Controls from Un Trustworthy Resources

In the event they are installed by you from un trustworthy resources new threats are likely introduced by ActiveX Controls to your PC. One of the more regular types of ActiveX Controls worth necessary for installation is Flash Player. Yet, never be in a hurry to install these Controls from resources that you don't trust.

• Limit The Number of ActiveX Controls You Install on your PC

Prevent installing java/oracle ActiveX controls, because of its weak security measures which could make your Personal Computer and any additional information there in, open to attacks. Limit to the variety of ActiveX Controls that you install on your PC as these could increase the vulnerability canvas on your computer.

Further Information and Manual Repair

You can manually fix any malfunction that springs up from ActiveX Controls. Yet, more than mending the harm, produce the setting that ensures you never have troubles from them to start with. Just how do you do that?

a) Stop installing or downloading ActiveX Controls from Un Trustworthy Sources

This has been mentioned above, but it's worth repeating because it's the most common reason behind ActiveX Controls malfunctions. You might anticipate that for this kind of obvious reason for ActiveX Controls malfunctions, PC consumers would be extra cautious, however that is never true.

b) Limit ActiveX Controls Softwares

You can restrict ActiveX controls from running automatically on your PC. To limit them, head to Tools in Internet Explorer, and choose Internet Options. Proceed to the Security tab, and select Customs level Browse completely down before you get to the area designated "ActiveX". Subsequently, mark "Prompt" under every choice that you encounter. But don't mark the choice indicated "Run ActiveX Controls and Plug-Ins", together with, "Script ActiveX Controls Marked Safe for Scripting". By performing the measures emphasized above, you happen to be in substance stating that, you will not permit any installation of ActiveX Controls, without express authorization by you. In this manner, you have better control over different forms of ActiveX Controls you permit to be installed, therefore reducing potential threats to your PC.

The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Update Service.
• Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
• After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.

If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• KERNEL DATA INPAGE
• SYSTEM SERVICE EXCEPTION

To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named ACPI.sys and rename it to ACPI.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
• After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
• Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
• After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.