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Delete last 15 min of browsing history on phone

google browsing 15min history deleteAs previously announced by Google feature to quickly delete the last 15min of browsing history via one button is rolling out now.

For now, only Apple users will be available to use this feature but the Android update is scheduled for later this year, a strange move by Google but it is what it is.

For anyone who is unfamiliar with this feature, basically, Google wants a quick way to remove the last 15min of browsing history as a supposedly stated request to make deleting browsing history much easier.

Google came up with this idea so you can keep the previous history intact but remove just 15min time frame, no additional explanation was given on why 15 but I presume it is some round number that came up as the middle one with research, read telemetry info.

Using quick delete requires being signed into Search with a Google account. Users can access the option by simply tapping on the avatar icon to access the settings then choosing "Delete last 15 minutes."

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Productivity tips for Google Chrome
Chrome logoIf your browser of choice is Google Chrome then sit back and enjoy the ride as we are going through some great productivity tips for it. So without further talking let's dive right into them.

Browsing using tabs groups in Chrome

If you have plenty of tabs opened during your browsing session clogging your screen then you will be happy to know that it is possible to group tabs under, well tabs groups. The good part is that you can name groups however you wish and even code them with color if you wish so. Right-click a tab for a website you want to put into a group. Select Add tab to the new group, then type in a name for the group and choose a color. Create as many groups as you want in this way. To put a tab into an existing group, right-click the tab, select Add tab to group, and select the group to which you want to add the tab. To remove a tab from a group, right-click it and select remove from group.

Send a highlighted text to another Chrome user

If you want to send some text or article you stumbled upon while surfing the internet, there is an easy way to do it providing that the target user is also on Google chrome. Highlight the text you want to share, then right-click it and select Copy link to highlight. That creates the link and puts it into your clipboard. Copy the link from your clipboard and send it to someone. When they click on it, they’ll be sent to the section of the web page with the text you want to share, and the text will be highlighted in yellow.

Sync Google Chrome via the account on multiple devices

If you use multiple devices there is an option to sync Chrome through all of these devices and get all of your bookmarks, history, etc. All you have to do is click on three dots in the upper right corner and click on synchronize. Take note that you will need a Google account in order to sync accounts and you will need to be logged in on all devices you are syncing.

Use multiple search engines

If you need or want to use multiple search engines inside Chrome like BING, DuckDuckGo, etc. now you can and you can do it very easily. Click the three-dot menu icon at the top right of Chrome and select Settings, Search engine, Manage search engines. Under the Default search engines section toward the top of the page, you’ll see a list of search engines you can search through without having to navigate to their sites. To perform a search using any of these engines, such as Bing.com, type bing.com into the address bar and press the Tab key. The leftmost part of the address bar changes, it will read Search Bing or whatever search engine you’ve typed in. Now just type in your search term and press Enter, and you’ll do a search with that search engine.

Search similar websites in content

When you are searching for content on google there is a very easy and quick way to find similar content on the internet. For example, if you want to find more sites similar to the searched site just type in the address bar in front of address related: For example, if you want sites similar to Microsoft, you would type related:www.microsoft.com

Open specific set of websites on Chrome startup

If you need and want to open a specific set of pages each time Chrome is booted know that you can. Click the three, dot icon at the top right of Chrome and select Settings, You and Google, then scroll to the On startup section at the bottom of the screen. Select Open a specific page or set of pages, then click Add a new page, type or paste in the page’s URL and click Add. Add as many pages as you want this way. That’s it for now on Google Chrome tips for better productivity, tune-up again to errortools.com for more articles.
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Fix Windows Upgrade Error 0x800F081E – 0x20003
If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
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How to Fix the Error 550

Error 550 - What is it?

Error 550 is an SMTP (Simple Mail Transfer Protocol) outgoing server error code. It usually occurs when you try to send emails through your Outlook account and the email message encounters a relay error. The email returns back without being delivered with a 550 error message. The error message is prompted as either of the following:
"550 Requested action not taken: mailbox unavailable" "550 5 2 1 mail from refused spam site"
In other words, the error code 550 means that your SMTP server was not able to deliver the sent email to the user.

Solution

Restoro box imageError Causes

There are multiple reasons for this error message including:
  • The email address was typed incorrectly
  • Incorrect SMTP Server settings
  • ISP placing restrictions for outgoing mails on the email server
  • System infected by virus or malware
Further Information and Manual Repair Regardless of what the reason may be for the error 550 code occurrence, it is advisable to repair and fix the issue quickly to avoid inconvenience. You may not be able to send emails from your Outlook account if the error continues. This can cause great hassle in corresponding with others timely and may create a big communication gap. Here are some quick and efficient ways to resolve this issue on your system:

Solution 1:

There is no need to panic when you encounter error 550. Sometimes the error message may occur because you inserted the wrong/ incorrect email address of the recipient. In such a case, cross-check the recipient’s email address to verify if it is correct. If not, insert the correct address and try sending the email again.

Solution 2:

If the error still persists, try other methods to resolve it. Sometimes error 550 can also occur due to incorrect SMTP settings. Fix it to resolve the error. This can be done by opening your Outlook settings Tools and Accounts option. Now go to view/change the email account for the email account you are having problems with. After that check, the SMTP server is set to mail.yourdomain.com. Then click more settings and then click the outgoing server tab. See if the ‘My server requires authentication for the outgoing server’ is checked. If not, then check on it. Then simply save to confirm changes. Now try emailing again. Hopefully, this will resolve the issue.

Solution 3:

Another reason for the error occurrence can be ISP blockage. When the junk email volumes increase, network administrators (the people who are responsible for managing ISP servers) place restrictions on SMTP email servers to prevent spam on their network. If this is the reason, contact your ISP administrator to resolve the issue.

Solution 4:

Malware and viral infection can also be the cause for error 550. To remove all kinds of viruses including Trojans and spyware and fix the issue right away without compromising on the speed of your PC it is advisable to download Restoro. This is a highly functional and advanced PC Fixer embedded with multiple utilities like a powerful antivirus and a system optimizer. It scans your entire PC in seconds, detects and removes all kinds of viruses. Simultaneously, the system optimizer feature ensures the speed of your PC does not slow down during the scanning and virus removal process. This feature boosts your PC speed significantly. It is user-friendly and has easy navigations making it quite simple for even those users who are not technically sound to work around it and operate it with ease. It is compatible with all Windows versions. Click here to download Restoro and resolve the error 550 messages today!
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Application side-by-side configuration ...
A lot of users lately reported getting an error that says, “The application has failed to start because its side-by-side configuration is incorrect”. This kind of error can pop up when you try to open a number of programs, regardless of their origin, the developer, and compatibility. Here’s the full context of the error message:
“<PATH OF THE EXECUTABLE FILE>, This application has failed to start because its side-by0side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail”.
This kind of problem has something to do with the C++ runtime package in the background. It could also be related to an error for a registry value. Whatever the cause is, you can fix this error with the help of some suggestions provided in this post. You can try to reinstall the application or check the registry setting or reinstall the suitable Visual C++ Runtimes or re-enable the Microsoft .NET Framework. For more details, refer to the instructions given below.

Option 1 – Try to reinstall the application

There are times when some supporting module for your application under the hood could have messed up the application. And so to fix that, you need to uninstall the concerned application and then try reinstalling it again. Once you’re done, check if it fixed the problem or not.

Option 2 – Try to change the Registry setting

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “Regedit” in the fields and tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion SideBySide Winners x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_02d0010672fd8219 9.0
  • From there, look for a String value named “default” and double click on it.
  • After that, change its Value data to match the one as the third value in BINARY.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try reinstalling the appropriate Visual C++ Runtime

  • You need to open the Event Viewer first by searching for it in the Windows Search box.
  • After opening Event Viewer, look for the error events that are sourced by SideBySide.
  • Next, look for the actual Visual C++ Runtime module that’s causing the error.
  • Now download the module from the official website of Microsoft Support and then install it and see if it fixed the problem.

Option 4 – Re-enable the Microsoft .NET Framework

You could also try to disable the Microsoft .NET Framework then enable the latest version of the .NET Framework on your PC and check if the error is fixed.
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Fix Windows 11 not using the whole RAM
It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

RAM memoryRun the Windows Memory Diagnostic tool

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in Windows Memory Diagnostic tool
  3. Click on the found app
  4. Select Restart now and check for problems
  5. Wait for the tool to finish
Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in View advanced system settings
  3. Click on the search result
  4. Click on settings under performance
  5. Click on the Advanced tab
  6. Click on Change under Virtual memory
  7. Uncheck the box for Automatically manage paging file size for all drives
  8. Then select the drive and check the No paging file option
  9. Click on Set
  10. Repeat for all drives on the system
  11. Reboot the system for changes to take effect
If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in System configuration
  3. Click on the search result
  4. Go to the Boot tab and click on Advanced options
  5. Check the box for Maximum memory
  6. Enter the installed RAM on your system in the field box and click on OK
  7. Confirm once again on the OK and close the System configuration window
  8. Restart the system
If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

  1. Press ⊞ WINDOWS + R to open the run menu
  2. Type in Regedit and press the OK button or hit ENTER
  3. Click on YES if prompted by UAC
  4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
  5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
  6. Enter 1 under Value data and click on OK to save the changes
  7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.
  1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
  2. Locate System Agent Configuration option
  3. Select Memory Remap Feature and Enable it
Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.
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A 3 Step DIY Guide to Repairing Error 501

Error 501 - What is it?

Error 501 is an error code that sometimes may occur while you are using Internet Explorer on your Windows PC. The error message is displayed as:

'Error 501: Not implemented or not supported.'

Solution

Restoro box imageError Causes

It is difficult to narrow down the ultimate cause of error 501. This is because this error code can be triggered by multiple reasons such as:
  • Third-party confliction or due to an incorrect HTTP 1.1 setting
  • Improper program installation
  • Changes in the “LocalAccountTokenFilterPolicy” registry key
  • Corrupted Registry Database

Further Information and Manual Repair

The occurrence of this error regardless of what the cause is may cause a lot of inconvenience to you. And if not fixed on the time it can lead to system failure too. To repair the error 501, identifying the cause for the error really helps. By identifying the cause, you can easily select the most suitable solution to fix it.

Let us walk you through the solutions to fix error 501 timely:

Cause: Third-party conflicts or due to an incorrect HTTP 1.1 setting

Solution: If the above cause is the reason for error 501, this means the Local Policy Rights Settings have been altered. And because of that, Windows is not running your desired program. To solve this error simply log on to Windows as an administrator. Then run local computer policy snap-in. Open it and click on the computer configuration. Here you will see the Windows settings option. Click on it and then open security settings, local policies, and click on properties. Now in the add users section select the user which you want to add to the policy and save by pressing OK. After you’ve made changes, now try using internet explorer again. If this is the cause for the error pop, the error will not occur. If it still occurs then this means there is some other underlying cause for the error. Read on to find out.

Cause: Improper Program Installation

Solution: Error 501 may also occur due to improper program installation. The best way to resolve it is to uninstall recently installed programs.

Cause: Changes in the “LocalAccountTokenFilterPolicy” registry key

Solution: Sometimes during installation registry keys also get damaged or changed. If changes in the LocalAccountTokenFilterPolicy” registry key is the issue, then you need to alter the registry key ‘LocalAccountTokenFilterPolicy settings and its value. This key inside the registry database allows Windows to control the various access options that you have. However, due to wrong settings, it denies access and shows error 501 when you open Internet Explorer. To alter registry key settings can be tricky and complex if you are not a computer programmer. In such as scenario it is advisable to download Restoro. This is a user-friendly and multi-functional repair tool embedded with a powerful register cleaner. In addition to this, it also functions as anti-virus and a system optimizer.

Restoro Solution

Restoro is simple and easy to use. To operate this tool on your PC and to reset registry settings you don’t need any technical expertise or sound knowledge. Its smooth navigation makes it easy for users to scan and repair errors like 501 due to registry misconfiguration in seconds.  With this helper, you don’t have to modify Windows registry settings manually. It will do it automatically. Furthermore, if Error 501 is triggered by a corrupted registry database, you can run it to repair this issue too. It cleans and wipes out all the unnecessary and obsolete files that could be corrupting your registry. This includes junk files, internet history, and invalid registry entries. It clears up your hard disk space and repairs your corrupted registry. If your PC’s registry is damaged due to malicious software like viruses and malware, then it uses advanced antivirus to remove them from your system. It has a value-adding backup feature that enables you to create a backup of your files for data safety and recovery in case of loss during repair. Restoro is compatible with all Windows versions.

Starting with Restoro

Here are 3 simple steps to get started:
  1. Click here to download Restoro.
  2. Once the installation is complete, run it to scan for errors
  3. After scanning the errors, simply click repair to resolve the issues including the error code 501.
Along with fixing error code 501 triggered by registry damage, it also repairs all other PC-related issues. It helps maintain a stable and error-free system for the longest time.
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How to Download Steam saves
Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.
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Steam proton to run Windows games on Linux
Steam protonDespite popular belief, there are a lot of users running Linux OS. Linux offers great security and working environment and 96.3% of the world's top 1 million servers run on Linux. 90% of all cloud infrastructure operates on Linux and practically all the best cloud hosts use it. But gaming on Linux is limited, enter Steam proton a Valve’s gaming solution.

What is Steam proton?

Proton is a WINE fork with some extra capabilities, to play games and run applications not native and not made to run natively under Linux OS. It is supposed to bridge the Gaming issues for PC users and let them more freedom in choosing an operating system to game on.

Find out if your game supports Proton

Although there are a lot of titles that nowadays run natively on Linux some will still need proton in order to run at all and sadly some of them will not be able to run on Linux even via proton but seeing how Valve is busy and it is trying to push its ideas and technology slowly this gap is closing. In order to see how the game you want to play performs and behaves on Linux and proton environment visit https://www.protondb.com/ and find out. As soon as the site loads you will be greeted with statistics and a search option to find out the status of the desired game with one of the given statuses: Borked, Bronze, Silver, Gold, Platinum, and Native. As you probably guessed native means that the game will work on Linux out of the box and borked will probably not work at all. Platinum and gold status means that game will run on proton without any input or tweaks from the user while silver and bronze means that it will work but might need some tweaks in order to make it work.

How to get Steam proton?

In order to run games under proton inside Linux, you will need firstly a Steam client which luckily works naturally on Linux. Unlocking/activating Steam Proton on your Linux-based system is easy. Just head over to Steam > Settings > Steam Play and toggle the option “Enable Steam Play for Supported Titles”. Valve has tested and fixed some Steam titles and you will now be able to play those titles. However, if you wish to go even further beyond, and play titles that even Valve has not tested, toggle the option “Enable Steam Play for all titles”.

Conclusion

Even we are not there yet, native gaming on Linux is gaining a foothold each day. Will Steam’s OS with proton technology be one that will turn the tide from Windows or some other tech we cannot tell but one thing is for sure, more choices mean better products so I am hopeful for a bright future.
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Fix The backup application could not start
Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:
  • Click on Start and type “cmd” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
  • Next, type the “net start sdrsvc” command and hit Enter to start the service again.
Note: You can also restart the service using the Windows Services Manager.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
  • Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.
Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.
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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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