How to Fix the Error Code 0X80070005

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:

Error 80070490 (Element not found)

Solution

Error Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:

• First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
• If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
• Now in the programs list, click setup.exe  And then click install now.
• After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
• In the ‘Which kind of Installation do you want?’ option, click Upgrade.

When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490

EasyPDFCombine is a browser extension by Mindspark Inc. This extension claims to offer users an easy and fast way to combine different PDF documents into a single file for easy access and sharing.

When installed this extension changes your default search engine to MyWay.com, it also hijacks your home page and new tab page, also changing it to search powered by MyWay. While browsing the internet with this extension you will see additional pop-up ads, injected ads in search results, and sponsored content throughout your browsing sessions. This extension has been marked as a Browser Hijacker by several anti-virus programs and it is not recommended to keep on your computer.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you do not intend. Browser hijacker malware is developed for a variety of reasons. In general, browser hijacking is used for earning ad revenue from forced advert clicks and website visits. While it may seem harmless, these tools were created by malicious individuals who always look to take full advantage of you, so that hackers could make money from your naivety and distraction. They not only screw up your web browsers, but browser hijackers can also modify the system registry, making your computer susceptible to other malicious programs.

How to know whether the web browser is hijacked?

There are many symptoms of browser hijacking. Here are a few of them: 1. the browser’s homepage is modified 2. you find yourself regularly directed to a different webpage than the one you intended 3. the main web browser settings are modified and undesirable or insecure resources are put into the trusted sites list 4. you are finding new toolbars you haven’t witnessed before 5. you see a lot of pop-up ads on your computer screen 6. your web browser gets sluggish, buggy crashes often 7. Inability to navigate to certain websites, especially antivirus as well as other security software websites.

How browser hijacker infects computers

Browser hijackers attack computers via malicious email attachments, downloaded infected computer files, or by checking out infected sites. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objectives. Also, certain shareware and freeware can put the hijacker in your computer through the “bundling” technique. A good example of a well-known browser hijacker is the most recent Chinese malicious software known as “Fireball”, which has infected 250 million computers around the world. It acts as a hijacker but can be turned into a fully functioning malware downloader later on. The presence of any browser hijacker malware on your system can drastically diminish the web browsing experience, monitor your internet activities that result in severe privacy concerns, develop system stability issues and ultimately cause your PC to slow down or to a practically unusable condition. How you can remove browser hijackers Certain browser hijacking can be easily stopped by finding and removing the corresponding malware program from your control panel. At times, it could be a challenging job to identify and delete the malicious program because the associated file will be running as part of the operating system process. You should think of doing manual repairs only if you’re a tech-savvy individual since there are risks associated with tinkering around with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing and running anti-malware software on the affected PC. Among the best tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It helps you remove any pre-existing malicious software in your computer and gives you real-time monitoring and protection from the latest threats.

What you can do if Virus Stops You From Downloading Or Installing Antivirus?

Malware could potentially cause all kinds of damage when they invade your system, starting from stealing your personal details to erasing data files on your PC. Some malware is meant to hinder or prevent things that you’d like to do on your PC. It may not allow you to download anything from the web or prevent you from accessing a few or all websites, especially antivirus sites. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Follow the instructions below to remove malware through alternate ways.

Download the anti-virus in Safe Mode with Networking

If the malware is set to run automatically when Windows starts, entering Safe Mode may block this attempt. Since only the minimal programs and services launch in safe mode, there are rarely any reasons for issues to occur. The following are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, get the malware removal application you need by using the web browser. To install the program, follow the directions in the setup wizard. 4) After installation, do a complete scan and let the software program delete the threats it discovers.

Utilize an alternate internet browser to download antivirus software

Some viruses might target vulnerabilities of a specific browser that block the downloading process. If you appear to have a virus attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install anti-malware on a USB drive

To successfully remove the malware, you should approach the problem of installing anti-virus software on the affected PC from a different angle. To run antivirus using a USB pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free PC. 2) Insert the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Do as instructed on the screen to finish up the installation process. 5) Unplug the USB drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the program. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware - More Protection For You

In order to protect your PC from various internet-based threats, it is important to install an anti-malware program on your computer system. But with countless numbers anti-malware companies in the market, these days it is hard to decide which one you should purchase for your personal computer. A few are really worth your money, but many aren’t. While looking for anti-malware software, choose one that offers solid, efficient, and complete protection against all known viruses and malware. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes is a powerful, real-time antivirus application that is made to assist the common computer end user in safeguarding their PC from malicious internet threats. This program could easily detect, remove, and protect your personal computer from the most advanced malware threats including adware, spyware, trojan horses, ransomware, PUPs, worms, parasites as well as other potentially harmful software applications.

There are lots of great features you will get with this security product. Below are some of the features you may like in SafeBytes.

Live Protection: SafeBytes offers 100 % hands-free live protection and is set to observe, prevent and eliminate all threats at its very first encounter. It will continuously monitor your computer for hacker activity and also gives users superior firewall protection. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can find and remove the malware threats hiding in your computer effectively. “Fast Scan” Abilities: This software has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Security: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages known to be phishing sites, thus protecting you against identity theft, or known to contain malware. Very Low CPU and RAM Usage: SafeBytes gives total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience. SafeBytes can keep your personal computer protected from most advanced malware threats automatically with little or no input needed from you again. There is no doubt that your computer system will be protected in real-time as soon as you put this software program to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove EasyPDFCombine without the use of an automated tool, it might be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and removing it. You’ll probably also want to reset your internet browser. Finally, check your hard drive for all of the following and clean your Windows registry manually to get rid of leftover application entries following an uninstallation. Please keep in mind that only experienced users should try to manually edit the system files simply because deleting any single vital registry entry results in a major problem or even a computer crash. Additionally, certain malware is capable of replicating itself or preventing deletion. It is advised that you carry out the removal process in Safe Mode.

Windows 11 brought with it a simplified right-click menu that has limited options. If you would like to bring the old Windows 10 right-click menu you will have to do some registry tweaking but it is doable. Since this requires registry tweak, please follow given solution step by step

1. Press Start and type RegEdit
2. Click on Registry Editor
3. Inside registry editor find next key: Computer\H_KEY_CURRENT_USER\SOFTWARE\CLASSES\CLSID\
4. Right click in the right part of editor window and select New > Key
5. Type in as a name: {86ca1aa0-34aa-4e8b-a509-50c905bae2a2}
6. Right click on {86ca1aa0-34aa-4e8b-a509-50c905bae2a2} key and select New > Key again to create new key inside this one
7. Name inside key InprocServer32
8. Double click the “(Default)” key in InprocServer32 to open it
9. When the Default key opens close it without making any changes by clicking on OK. This will make its value property Blank instead of value not set
10. Close Registry Editor
11. Restart your PC

Once the system is up if the followed solution is applied you will now have an old school menu once right-click is used.

What is QTCF.dll Error?

Sometimes you may experience QTCF.dll error on your computer either during installation or while upgrading applications like iTunes and QuickTime. This error indicates that the installation or the upgrading of the desired application was unsuccessful. The QTCF.dll error is recognized by the Apple Support Community and they have provided a solution to fix this error easily.

Solution

Error Causes

QTCF.dll error occurs because the computer overloads with too much data which corrupts and damages registry files. And therefore the desired program fails to download and start on your PC. When this happens you see a pop up on your screen and the QTCF.dll error message that is usually displayed as:

• QTCF.dll not found
• QTCF.dll file is missing

Such message display hinders your ability to use iTunes or QuickTime applications on your PC. Furthermore, it also slows the performance of your system and you may encounter startup and shutdown problems. Therefore, it is advisable to repair the problem and fix the QTCF.dll error right away.

Further Information and Manual Repair

The good news is that you don’t need to go to a professional or be an IT expert in order to fix the QTCF.dll error. Since this error means that the installation or the attempt to upgrade the system was unsuccessful therefore you need to reinstall the fresh copy of the application. Here’s how you can easily fix the problem by yourself and install a fresh copy of the application: Step 1: First close all the applications running on your computer. Step 2: Now uninstall the application that you were trying to install such as iTunes or QuickTime.  To do this, go to the start menu, click on settings, control panel, and programs. Now click on the application you want to remove. Step 3: Once the application is uninstalled and removed from your computer, then restart it again. Step 4: Now download a fresh version of the application (iTunes or QuickTime) from Apple’s official website http://www.apple.com/quicktime/download/. Step 5: Run the installer. If reinstalling doesn’t work, then it is advisable to download the QTCF.dll repair tool. This repair tool will scan your PC for errors in seconds. Once the scanning is complete, click on the ‘fix all’ button to repair your computer. Once the error is fixed, restart your computer and then try reinstalling the desired application one more time.

A Word of Advice

For regular PC users, it is advisable to install an anti-virus and malware scanner and run it every time you use your computer. This helps you keep informed about the viruses or errors that your computer might be exposed to. And you can take timely actions before you experience file corruption and damage.

The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

• Tap the Win + R key combination to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
• Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
• Click on Apply and OK to save the changes made.
• If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
• Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.

• Boot your PC into Safe Mode.
• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.

Bad or good news, depending on your view comes from RIOT for their game Valorant. It seems that Riot has decided to enforce Windows 11 TPM 2.0 feature into Valorant running on Windows 11 and there is a rumor that it will be de facto standard and that it will move to Valorant in general no matter on which system it runs. Furthermore, there is a rumor circling around that other developers are also talking about implementing TPM 2.0 requirements so they can harvest advanced security features of Windows 11 in order to prevent hacks and other cheats in their games. This is an interesting point to stand on, on one side, sure, advanced features that will prevent cheating and hacking is a great thing. On other hand denying access to many computers that do not support TPM 2.0 and removing them from the game can be a permanent loss of customers and therefore loss of money. It is a risk to be sure and I am not really sure that alienating gamers is a good choice for long-term income, especially when you will be able to install Windows 11 on an unsupported PC as stated by Microsoft. We will all see how this Riot decision will reflect on their business, as not a big Valorant player myself I am not impacted too much with this decision, but it will be interesting to see if others will indeed go with this trend or they will decide to wait a while until much more PC’s are upgraded.

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:

‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Error Causes

Socket Error 10060 may occur due to multiple reasons including:

• Blocked port
• Data connection incorrect settings
• When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
• Registry issues
• Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.

• Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
• Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
• On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
• Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
• To confirm changes, click OK.
• Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
• Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.

Mozilla Firefox has introduced a new feature known as Restart with Windows which allows the browser to automatically start when your Windows 10 computer boots. This means that if you leave the Firefox browser opened while shutting down your computer, Firefox will re-open automatically along with the tabs that were opened right before you shut down your computer. Although some users may find this feature convenient, there are others who do not approve at all as it could be a nuisance. So if you’re one of the latter, then read on as this post will show you how you can disable the Restart with Windows feature in the Firefox browser on your Windows 10 computer. Refer to the instructions laid out below to get started.

• Step 1: Open Mozilla Firefox and if it’s opened already, just open a new tab and then type the following text in the address bar:

about:config

• Step 2: After typing the text given above, hit Enter and if a prompt with a warning message pops up, simply click on the “I accept the risk!” button to proceed.
• Step 3: Next, type “Restart” in the search filter which should display the following preference in the window:

“toolkit.winRegisterApplicationRestart”

• Step 4: After that, check for the preference value and then see if it’s set to true or not. If it is set to true, then it means that the Restart with Windows feature is enabled so obviously, to disable it, you need to set its value to false.
• Step 5: Now restart your computer without closing Firefox. After restarting your computer, you should no longer see Firefox starting automatically.

The Restart with Windows feature by default is disabled for most users. On the other hand, Mozilla will have this feature enabled as the default configuration in the coming weeks so it’s best that you now know what to do when that time comes since the newer versions of Mozilla Firefox are already being shipped with the Restart with Windows feature. However, if this post did not help you, then you might want to check if the feature has been added to the Startup folder, and from there, you can disable this startup program using the Task Manager > Startup tab.

We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:

cd "folder location address"

Step 5: After that, enter the following script to disable the security questions:

Update-AllUsersQA

Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:

Update-AllUsersQA -answer SecretAnswer

Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.