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Fix Error Code 0x80090016 for PIN and MS Store

If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem.

Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios.

Here’s the error message you get when you encounter the PIN related error:

“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”

On the other hand, here’s the error message you get for the Microsoft Store-related error:

“Try that again, Something happened on our end and we couldn’t sign you in.”

Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.

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Further Information and Manual Repair

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Error Causes

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Further Information and Manual Repair

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Method One:  Use the Troubleshooting Tool from Windows Update

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Solution

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In some cases, Error Code 0xC004F00F will show up if you are attempting to install Windows 10 on a computer in which the hard drive has been replaced or significantly altered. It can also appear when other major pieces of hardware, like the motherboard, have been changed out.  These pieces may be changed as part of an upgrade to new or better hardware or be changed due to the malfunction of the original pieces of equipment. Because it may appear to the Windows activation servers that you are attempting to use the same product code that you have used before to activate what appears to be a new machine (even if the machine is the same one, just with some new parts), you may see Error Code 0xC004F00F arise.

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Further Information and Manual Repair

Error Code 0xC004F00F most commonly appears for users who have made major hardware or software changes done on their machine. Because this error specifically arises from the Windows activation servers believing that your computer is a new one, you’ll need to get in touch with the Windows support team in order to resolve the error. From their database, they will be able to confirm that you are not using a new computer and will be able to bypass the error, allowing you to complete the Windows 10 Activation process.

If you haven’t installed or replaced any of the hardware on the computer, but are still seeing Error Code 0xC004F00F arise during your Windows 10 installation, you will still need to get in touch with the Windows support team to bypass the error code.

Calling the Windows' Support Team

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Solution

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Installing and then uninstalling a large number of applications on the Windows operating system often corrupts or unregisters the Mscomctl.ocx library. This message will continue to appear on the screen until you re-register the library file again on your system.

Further Information and Manual Repair

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Cause: Error occurs because the Mscomctl ocx file is unregistered

Solution:

  1. Go to the start menu and type ‘Mscomctl.oxc and press enter
  2. Copy the ‘Mscomctl.ocx’ file and paste it in "C:WindowsSystem32" folder
  3. Now click the start menu again and type ‘CMD’ in the search box. This will open your computer's command prompt.
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By doing this, you will be able to register the Mscomctl.ocx file on your PC and then you will no longer receive Mscomctl.ocx error code.

Cause: Error code occurs because the Mscomctl.ocx file is missing

Solution:

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  5. Now type ‘REGSVR32 MSCOMCTL.OCX’ and press enter
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Chkdsk (Check Disk) is a built-in Microsoft Windows O/S utility tool.

This tool is designed to verify the integrity of data stored on the hard drive. In addition to this, it resolves and finds errors that may corrupt and damage stored data on your system and affect your PC’s performance.

This tool is intended to keep your PC’s Windows database clean.

However, this tool has certain limitations. It prevents the hard disk from getting damaged but if it gets damaged and corrupt then this tool is no good. It fails to disk check and repair. As a result, you may come across Chkdsk error pop-ups.

In such an event, it is not advisable to run the malfunctioned Chkdsk utility on your PC as it may damage your system beyond repair making you lose all your valuable data saved on your system.

Solution

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Chkdsk errors are triggered by multiple reasons:

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  • Hard Drive failure
  • Registry Corruption Due to Data Overload
  • Poor PC Maintenance

Chkdsk errors may cause PC to freeze and lag and also result in data loss as we discussed above.

Further Information and Manual Repair

To avoid serious damages that the Chkdsk error code can cause to your system, it is advisable to fix it. You can either hire a professional or install Restoro. The latter is not just the best way but also a time and money-saving option. It is fast, user-friendly and you can download it for free thus saving hundreds of dollars that you would be paying for professional services.

Why Use Restoro?

Restoro is an advanced PC repair tool embedded with multiple features such as a registry cleaner, anti-virus, system optimizer, and Active X and Class error scanner. It helps resolve practically all types and kinds of PC-related errors including the most notorious ones like the Chkdsk errors.

It has an automated and intuitive interface smoothly integrated with the latest technology that enables this software to scan your entire PC and detect errors in seconds.

With the help of its super functional registry cleaner, Restoro detects errors registry issues triggering Chkdsk errors on your system. It cleans all the unnecessary files like junk files, bad and invalid registry entries, and internet files that are stored in your hard disk and taking a lot of space. It removes the clutter and frees up your disk space and repairs the damaged registry.

It boosts the speed of your system and ensures that programs run smoothly on your PC and there are no hang-ups or system freezes.

The privacy error detector functions as a powerful anti-virus. With the help of this feature, Restoro identifies and scans for viruses and malware infecting your system. These are removed right away.

Restoro is 100% safe and efficient. It has a backup feature that enables users to create backup copies. This is carried for safety purposes. In case you lose your data during the repair of the Chkdsk error, you can always recover and restore the lost files without any hassle.

With some registry cleaners and repair tools you may often have to struggle with compatibility issues but not with this PC Fixer.

Restoro is compatible with all Windows versions. It is simple and very easy to use. From beginners, intermediate to experienced, all levels of users can use it with ease.

Here are the steps to get started:

  1. Click here to install Restoro on your computer
  2. Once the installation is complete, run the fixer for a scan. You have the option to either scan some portions of the PC or the entire PC.
  3. Scanning will take a few seconds
  4. Once the scanning is complete, Restoro will display the scan results. This is presented in a comprehensive report showing you errors found including the Chkdsk error and errors related to it.
  5. After that, all you need to do is press the repair button to resolve the error(s) promptly.
  6. Once the error is resolved, try running the Chkdsk utility again.
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