Logo

Fix Windows Update Error 0x80242006

If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer.

When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:

“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”

Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Windows computer doesn’t recognize second GPU
A lot of Windows users, use a second GPU for their computer systems, especially gamers above the dedicated graphics card. The operating system is set such that the dedicated high-end graphics card is set to default but there are times when the system does not recognize or detect the second graphics card. Even though every computer system comes with an integrated graphics card, for the most part, it is insufficient for graphics-intensive games and software which is why if you have an extra dedicated graphics card and your computer does not seem to detect or recognize it, then this post is for you. It could be that the dedicated graphics card has failed or it could also be an issue with the drivers and so on. Follow the suggested options below to resolve the problem.

Option 1 – Update your Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 3 – Try changing the GPU settings

  • Right-click on any empty space on your Desktop and select Graphics Properties. Note that the Graphics Properties screen depends on the graphics drivers installed on your computer and are system-specific as they may be different for other systems but they aren’t hard to find.
  • After that, make sure that the dedicated Graphics card is selected as Default under the Select Display drop-down.
  • If the Graphics card isn’t set as Default, set it and click Apply and Exit.

Option 4 – Try disabling the driver for the integrated Graphics card

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, expand the list of Display Adapters and then right-click and select Disable device for the Integrated Graphics card. However, if the dedicated Graphics card fails, the display won’t work so you need to restart the system and enable it.
Read More
Software review series: HWiNFO
HWiNFO (Hardware Information) is a professional hardware information and diagnostic tool supporting the latest components, industry technologies, and standards. It's targeted to recognize and extract the most possible amount of information about computer hardware which makes it suitable for users searching for driver updates, computer manufactures, system integrators, and technical experts too. Retrieved information is presented in a logical and easily understandable form and can be exported into various types of reports. System health monitoring and basic benchmarking available too. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Stopping automatic redirects in Browsers
As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:
  • Microsoft Edge:

    • Click on the three horizontal dots icon or the menu button.
    • Next, click on Settings and select Privacy & Security from the left side navigation.
    • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.
  • Google Chrome:

    • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
    • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
    • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.
  • Mozilla Firefox

    • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
    • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
    • From there, make sure that the Block pop-up windows checkbox is checked.
    • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the host file using Notepad.
  • Delete all the suspicious entries.
  • After that, save the changes you’ve made and close the file.
Read More
How to Fix Windows 10 Upgrade Compare Exchange128 Error Message

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Restoro box imageError Causes

The CompareExchange128 error normally occurs due to two possible reasons:

  • CPU lacks CMPXCHG16b Instruction
  • Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

  1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
  1. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
  1. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

  1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
  1. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
  1. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
  1. Download Windows 10, 64-bit version.
  1. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
  1. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
  1. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

Read More
How to Fix Error Code 0xc1900106 on Windows 10

Error Code 0xc1900106  – What is it?

One of the most common errors encountered by Microsoft users upgrading from Windows 7 or Windows 8/8.1 to Windows 10 is the Error Code 0xc1900106. Microsoft users experience a failure in the installation process. Either they will be notified that the installation process was ended but failed or that Windows is not able to install the update.

Solution

Restoro box imageError Causes

More and more Windows users are having trouble upgrading their operating system to Windows 10. There are a lot of errors being encountered by users and one of them is the Error Code 0xc1900106. This error is normally due to the misconfigured system files. If a Windows user encounters this error, most likely their device has some registry problems.

Further Information and Manual Repair

Fixing error code-related issues could be best resolved to do manual repair methods. Applying repair methods manually can help Windows users address the root causes of the errors they encounter, as well as apply definite solutions to rectify the issue.

Most Windows users can be able to implement manual repair methods themselves but there are some cases where help from a Windows professional is needed. If you’re not a very tech-savvy person and not confident performing the manual repair methods yourself, it would be advisable to seek help from a professional Windows technician who is knowledgeable enough to address the errors or problems you are encountering. However, if you don’t want to resort to seeking help from a professional, you can also consider using a powerful automated tool.

In trying to fix Error Code 0xc1900106, here are the following manual repair methods you can take:

Method One: Custom Installation

  1. Make a backup of your personal files
  2. Users of Windows 8/8.1 should Refresh first then proceed to upgrade.
  3. If the Refresh process does not work, reset your device then try again.
  4. If resetting your device still does not work, you can proceed with a custom installation.
  5. When your Windows installation media is ready, you need to choose to boot from CD, DVD, or USB drive to begin setup. (For example purposes, this article will discuss booting from DVD).
  6. When your device is all set to boot from DVD, you will be prompted to Press any key to boot from CD or DVD…
  7. Once you’ve pressed any key, the screen will show the Windows logo which might take a while. No need to worry though, as long as you can see the indicator, you’re good.
  8. Choose your Language, Time, and Keyboard method from the drop-down menu then hit Next.
  9. Click on the Install Now button then wait until Setup begins.
  10. Tick on the I accept the license terms check box then select Next.
  11. Choose Custom: Install Windows only (advanced)
  12. Choose the Primary partition then select Next. You will be prompted by the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Just click the OK button then wait as the Windows continue to install. Windows will restart once this phase of the setup completes and will reboot into setup once again.
  13. At this point, Windows will detect and install your hardware. Once this finishes, Windows will restart again.

Method Two: Reset Windows Update Components

  1. From your device’s desktop, hit Windows key + X to open the command prompt as admin.
  2. Once the command prompt window appears, you can type or copy and paste the following commands (all at once):

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

  1. Exit the command prompt.
  2. After you reset the Windows Update components, see if you receive Windows Updates which includes the firmware updates for your computer.

Method Three: Ensure Windows is Updated

  1. If you have an antivirus, make sure to disable it during the upgrade process.
  2. Run Windows Update to check if the system is updated.
  3. Ensure that the latest firmware and drivers are installed. To be able to do this, go to the computer manufacturer’s website or you can also try contacting company support.
Read More
What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
Read More
Chrome browser downloads stuck at 100%
These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:
  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
Fix Windows Update Error 0x80244019
If you are trying to update your Windows 10 computer but encounter the Windows update error 0x80244019 instead, read on as this post will help provide you some possible fixes to resolve the problem. This kind of Windows Update error is usually caused by your Windows Update settings or the Windows Update components. Many users who encountered this error reported that the update fails with the said error which keeps them from enjoying the latest features that the Windows Update brings. In such cases, some of the common culprits for this Windows Update error are the Windows Update settings, Windows Update configuration, third-party antivirus programs, and so on. To resolve this error, you can check out the options provided below.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Try to change the Windows Update settings

You might also want to try tweaking the Windows Update settings. This will prevent other Microsoft products from being updated and besides, you can always turn the option back on afterward. To change Windows Update settings, follow these steps:
  • Tap the Win + I keys to open Settings.
  • Next, go to Updates and Security and click on the Advanced Options.
  • From there, turn off the “Get me updates for other Microsoft products when I update Windows” option.

Option 3 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80244019. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 4 – Try to disable the third-party antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. There are times when you encounter Windows Update errors like 0x80244019 due to interference of third party antivirus programs. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try to manually install the Windows Updates

Windows Update Error 0x80244019 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6 – Restart some Windows Update services

The first thing you have to do is to restart Windows Update-related services. Refer to the steps below to do so.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update. Now try to update your computer again and see if the error is fixed or not.
Read More
MS Store keeps updating the same apps
As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
  • From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
  • Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
Read More
How to Fix Dxgkrnl.sys Error Code

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats
"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"
A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."
"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"
"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."
"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"
Some of the common symptoms of this error code include
  • Blue screen
  • System freeze
  • And sudden shutdown

Solution

Restoro box imageError Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:
  • Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
  • Windows registry issues
  • Malware infection
  • Hardware conflict
  • Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status