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Can’t download anything on your Windows PC

Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge.

Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.

  • Go to Control Panel and search for Internet Options and open it.
  • Next, go to the General tab and click on Settings.
  • From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
  • Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.

  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.

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Your computer has lost the lease to IP Address
If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

  • First, you need to log in to the Admin panel of your router.
  • Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
  • After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
  • Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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Setting up Logitech C922 in Windows 10
Being a streamer altho popular is a very demanding call, there is a lot of technical knowledge involved and one of this knowledge is setting your web camera equipment. On the internet, you can find how to install certain devices and register them in Windows but with little to no information on how to set everything for streaming. In this article, we will try to address as many of this as we can so you can start using your camera right away.

Features of the Logitech C922 Pro Stream Webcam

In the package of your Logitech C922 Pro Stream Webcam, you should have the camera itself with a USB hookup, tripod, and user manual. Tripod, of course, is meant to stabilize the camera for recording using high zoom values so visual shaking of the picture is eliminated. The camera itself captures natural light without any distortion in full HD and if placed on top of the monitor it can accommodate the field of view to capture two people. Also when in a low-light room, autofocus will correct light and it will sharpen an image in order to compensate for lack of light. The camera also features a dual microphone for clarity of sound.

Assembling the Logitech C922 Webcam

Of course, the first thing when the camera is unpacked is to assemble it. Basically, there are two ways for the camera to be assembled:
  1. On top of monitor and
  2. On tripod
The next section will cover both assemblings

Mounting camera on the monitor:

The Logitech C922 Pro Stream Webcam can be used to capture up-close images or video from the top of any computer monitor or TV. To set up your Logitech C922 Webcam on top of a monitor or TV:
  • Completely extend the mounting stand until it reaches the top width of your monitor or TV
  • Turn the bottom piece of the mounting stand, so it matches the angle of the back of your monitor or TV
  • Place the mounting stand on top of your monitor or TV and tighten the bars until they’re flush with each surface
  • Pivot the webcam up, down, or to the sides to center the camera angle
After you have securely mounted the C922 to your monitor or TV, it’s ready to be plugged in and used with any recording application on your computer.

Mounting camera on the tripod

You can set up your Logitech C922 Pro Stream Webcam to record a 78-degree view of a room for presentations or live streams by attaching it to the tripod. To set up your Logitech C922 Webcam with a tripod:
  • Unfold and extend the legs of your tripod
  • Place the webcam on top of the tripod, aligning the swivel bolt with the webcam mounting hole
  • Swivel the bolt by turning a small knob on the tripod
Once you have assembled your Logitech C922 Pro Stream Webcam on your tripod, plug it into your computer and load up your favorite recording application.

How can you use your Logitech C922 Pro Stream Camera?

Altho this camera is designed and built to be used in a live stream environment it can also be used to record video offline to a file. In this next segment, we will explore further applications in which the camera is meant to be used.

Live video

The Logitech C922 Pro Stream Webcam allows content creators to share content in high definition with thousands of viewers in real-time. Stream full 1080p at 30 frames per second and 720p at 60 frames per second live on platforms such as Twitch or YouTube.
  • Stream video games or entertainment in real-time
  • Create live presentations for work, customers, or followers
  • Discuss matters of interest in live talk shows or podcasts
  • Video call family or friends on Skype, Facetime, or Google Hangouts
  • Capture crystal-clear, 78-degree video with the Logitech C922 autofocus lens. With two microphones attached on each end, you can stream any live video with little to no audio drops.

Offline recordings

The Logitech C922 Pro Stream Webcam can be used with desktop recording software to create professional videos or snapshots. After you’ve finished recording, you can edit specific spots in the video and add custom presentation details.
  • Product demonstrations and tutorials
  • Educational or promotional presentations
  • Video game or entertainment videos
  • Personal vlogs
  • Talk shows or podcasts
  • Desktop or laptop technical walkthroughs
  • Complete offline recording in high definition at 1080p. Use QuickTime Player (Mac) or Microsoft Camera App (Windows) to take photos or record videos offline.

Setting up Logitech C922 Pro Stream Camera using XSplit Broadcaster

XSplit Broadcaster offers live stream support for several platforms, which include Facebook Live, YouTube Live, and Twitch. After you hook up your webcam and create profiles for each platform, you can begin a live stream with XSplit Broadcaster.

Twitch Streaming

  • Enable Two-Factor Authentication on Twitch: Navigate to the settings of your profile and the Security and Privacy tab. Before you can start broadcasting with XSplit, you must set up Two-Factor Authentication.
  • Set Up Twitch Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Twitch. Select an account to authorize with XSplit and proceed.
  • XSplit automatically chooses a resolution to record based on target server connection quality.
  • A settings window opens before you complete the setup, which allows you to customize the server and video recording options. Once you have completed the setup, your Twitch profile is set up in XSplit. You can begin a stream by navigating back to Broadcast and clicking on the new Twitch profile.

YouTube Streaming

  • Enable YouTube Streaming Live: Click on your YouTube profile picture to open a dropdown and click on YouTube Studio Beta.
  • On the left side of the page, navigate to Other features and click on Live events in the dropdown.
  • Click on Enable live streaming to set up live streaming for your YouTube profile.
  • Set Up YouTube Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > YouTube. Select an account to authorize with XSplit and proceed.
  • Once YouTube Live Properties window pops up, click Authorize to connect your Google account. You can also change any settings as needed before you begin a live stream. Once you’re ready to broadcast live with XSplit, navigate back to Broadcast and click your new YouTube Live profile.

Facebook Live Streaming

  • Set Up Facebook Live Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Facebook Live.
  • A prompt opens in XSplit to log in to your Facebook profile.
  • Log in and set up permissions and posting options as you’d like them to appear whenever you stream live on Facebook. After you’ve completed the permission process, your Facebook Live profile is ready to use in XSplit. You can navigate anytime back to Broadcast and select your new Facebook Live profile in XSplit to begin a live stream.

Using OBS with Logitech C922 Pro Stream Webcam

OBS live streaming application offers high-quality audio and video performance and video capturing in real-time. This application offers full control over every detail and it is a very good choice for both cases.

Setting up Logitech C922 with OBS

  • Add Logitech C922 as a Capture Device: Click the + under the Sources section. Once you are in the drop-menu, select Video Capture Device.
  • When this menu pops up, click Create New and hit OK.
  • From the Device bar, you can select your Logitech C922 as a default Video Capture Device. Set any configurations up how you want them and click OK before exiting.
  • Changing Resolution or Frames Per Second: With OBS open, click on Settings in the bottom-right portion of the screen and then on the Video tab on the next page. Here you can set up the screen resolution, downscale filter, and frames per second defaults for all videos recorded with OBS. Click Apply before exiting.
  • After you’ve finished applying the initial settings, you can begin recording or streaming in the bottom right-hand corner of the main menu.
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Fix HAL INITIALIZATION FAILED Error 0x0000005C
When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”
This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Fix Error 1310, Error writing to file
If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

  • Tap the Win + R keys to open the Run dialog box.
  • Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
  • Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
  • Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
  • Finally, try to install the application again.
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How to remove AudioToAudio (Browser Extension) from your PC

AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites.

When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.

About Browser Hijackers

Browser hijacking is a form of unwanted software, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are created to interfere with browser functions for various purposes. Typically, hijackers are developed for the benefit of cyber hackers often through revenue generation from forced ad clicks and website visits. However, it isn’t that innocent. Your online safety is compromised and it is also extremely annoying. Some browser hijackers are programmed to make particular modifications beyond the browsers, like changing entries in the computer registry and letting other malware further damage your computer.

How to determine if your browser has been hijacked

When your web browser is hijacked, the following might happen: 1. your web browser’s homepage is suddenly different 2. you get re-directed to sites you never meant to visit 3. The default search page of the web browser is changed 4. discover new toolbars that you simply did not add 5. you see numerous ads pop up on the web browsers or computer screen 6. webpages load slowly and often incomplete 7. Inability to navigate to certain websites, especially antivirus and also other computer security software sites.

How they infect computers

There are many ways your computer or laptop can become infected with a browser hijacker. They usually arrive by way of spam email, via file-sharing networks, or by a drive-by-download. They can also be deployed via the installation of an internet browser toolbar, extension, or add-on. A browser hijacker could also come bundled up with some free software that you unknowingly download and install the browser hijack, compromising your PC security. Some of the most well-known hijackers are AudioToAudio, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch.

Removing browser hijackers

Some hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Microsoft Windows Control Panel. But, the majority of hijackers are quite tenacious and require specialized applications to eliminate them. Novice computer users shouldn’t ever attempt the manual form of removal, as it requires thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any existing issues. In addition to anti-malware, a system optimizer tool, similar to Total System Care, could help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and increase overall computer performance.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

All malware is bad, but certain types of malware do more damage to your computer than others. Some malware types alter internet browser settings by including a proxy server or change the PC’s DNS settings. In these cases, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to remove the malware. If you are reading this article, you probably have got affected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few actions you can take to get around this problem.

Install in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some applications, and remove hard-to-delete viruses and malware. In the event the malware is blocking access to the internet and affecting your PC, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan whilst limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can attempt to download and install your anti-malware software without the hindrance of the malicious software. Now, you can actually run the antivirus scan to remove computer viruses and malware without any interference from another application.

Switch over to a different web browser

Malicious code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software websites. If you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by cybercriminals, the best plan of action would be to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Install and run antivirus from your Thumb drive

Here’s another solution which is creating a portable USB anti-virus software package that can scan your computer for malicious software without needing installation. Adopt these measures to use a USB drive to fix your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive on the same computer. 3) Double-click the executable file to run the installation wizard. 4) Choose the USB flash drive as the destination for saving the file. Do as instructed on the screen to finish up the installation process. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your PC and Privacy With SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are several tools in the market to consider but you should not trust blindly anyone, irrespective of whether it is paid or free software. A few of them do a good job in removing malware threats while many will damage your computer by themselves. When searching for an antivirus tool, purchase one that offers reliable, efficient, and complete protection against all known viruses and malware. When considering commercial anti-malware software options, most people choose popular brands, like SafeBytes, and are very happy with them. Safebytes is among the well-established computer solutions companies, which provide this all-inclusive anti-malware application. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. Here are a few of the good ones:

Robust, Anti-malware Protection: Safebytes is built on the very best virus engine within the industry. These engines can find and eliminate threats even during the early phases of a malware outbreak. Real-Time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. This software will constantly monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: Safebytes assigns all websites a unique safety rating that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is a lightweight application. It uses up a really small amount of processing power as it works in the background so you’re free to use your Windows-based computer the way you want. Premium Support: For any technical problems or product guidance, you may get 24/7 professional assistance via chat and e-mail. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and could detect and eliminate any potential threats. You now may realize that this tool does more than just scan and eliminate threats from your computer. So when you want advanced forms of protection features & threat detections, purchasing SafeBytes Anti-Malware will be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of AudioToAudio manually rather than utilizing an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of web browser plugins, you can easily get rid of them through your browser’s extension manager. You may also want to reset your home page and search engine providers, as well as clear your browser cache and cookies. If you decide to manually delete the system files and registry entries, utilize the following checklist to ensure that you know exactly what files to remove before undertaking any actions. However, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode. For more information and manual removal instructions visit www.ErrorTools.com Download Safebytes Anti-Malware: https://errortools.com/download/safebytes-anti-malware/ AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites. When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.
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Fix Origin Not Loading in Windows 10
Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.
  1. Delete the cache

    Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC
  2. Clear the temporary files

    Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system
  3. Try Windows built-in tools to check compatibility

    Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions
  4. Update Origin

    Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.
  5. Add origin as an exception to antivirus and firewall

    Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.
  6. Reinstall Origin

    If everything else fails, reinstall the Origin client
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Fatal error occurred while trying to sysprep
There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:
  • [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
  • [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
  • [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]
To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.
  • In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
  • The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
  • Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
  • From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
  • Then change its value data to “1”.
  • Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.
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Fixing corrupted system files in Windows
Windows has a lot of built-in tools that help you fix tons of system-related issues. One of them is the System File Check which is the tool you can use to conveniently replace potentially corrupted or missing system files with good ones. But what happens when it does not work? Well, you’ve come to the right place as in this post, you will be guided on how you can replace a corrupted single Windows system file manually with a known good copy of the file if the System File Checker scan is not working. When you encounter this issue with the System File Checker, it will be unable to replace the corrupted system files and returns an error message instead. And so to fix and replace corrupted system files in your Windows 10 computer without the help of System File Checker, you can refer to the instructions provided below. Step 1: First, you need to open the log files listed below and identify which particular file has been corrupted:
  • %userprofile%Desktopsfcdetails.txt
  • Log %WinDir%LogsCBSCBS.log
Step 2: You will see all the details on the given log files. Once you find out the name and the path of the file, you have to take ownership of this corrupted system file. Step 3: To take ownership of the corrupted file, you need to pull up Command Prompt by tapping Win + R keys on your keyboard and then type “cmd” and tap Enter. Step 4: After opening Command Prompt, type and enter the command below to execute it:
takeown /f FileNameAndPath
Note: In the given command, “FileNameAndPath” represents the name and the path of the corrupted file. For instance, the corrupted file is named “wuapi.dll”, then you need to type “takeown /f C:/Windows/System32/wuapi.dll” Step 5: Next, you need to grant administrators full access & control to the corrupted file and you can do that via Command Prompt again. Step 6: In the elevated Command Prompt, type and enter the following command to execute it:
icacls FileNameAndPath /GRANT ADMINISTRATORS:F
Note: We’re going to use the wuapi.dll again as an example. So the command should be like this: icacls “C:/Windows/System32/wuapi.dll /grant administrators: F”. Step 7: Now all that’s left to do is replace the corrupted system file with a good copy from a trusted source. Once you have a copy, open an elevated Command Prompt again and execute the following command:
copy NewFileLocation FileNameAndPath
Note: In the command given above, the “NewFileLocation” is the location where you have saved the copy of the file. For instance, if you’ve saved it on your desktop, this is how it should look: “copy C:/Users/<username>/Desktop/wuapi.dll C:/windows/system32/wuapi.dll”
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Fix Windows Updates and MS Store, 0x80240438
If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”
To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:
“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”
If you enable this policy setting, you can configure one of the following notification options:
  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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Fix Windows Update Error 0x80240020
There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed. When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so. There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options. Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option. Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process. Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor. Step 2: Navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade
Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001. Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.
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