Fix Windows 0x8007002C – 0x400D Error

There are cases when you encounter some issues while updating your Windows 10 computer. One of these issues is the error 0x80240034. This particular error is a Windows Update Error that appears on the Windows Update pane every time an update fails to install. When this happens, your Windows Update will only get stuck at 1% and nothing happens afterward and eventually fails. If you click on the View Installed Update History, you will see the error code 0x80240034 for the failed updates. You will see this error each time you try to update your Windows PC. Take note that this issue doesn’t only happen to a specific version of the Windows Update but on various different Windows builds based on many users. What’s more, is that some users are also seeing a different error code when their Windows Update fails but they still end up seeing the error code 0x80240034 when they check the Windows Update history. At the time of writing, it isn’t determined yet what really causes this error but it’s most likely due to some corrupted files in the computer which is why the most common solution you can try is resetting the Windows Update cache. On the other hand, other users also resolved the issue by using the ISO and selecting the “Do not keep previous settings” option during the Windows Update so it might be something to do with transferring the previous settings through the update client. For clear instructions in fixing this issue, refer to the two options provided below.

Option 1 – Try to clear the Windows Update Cache/Distribution Folder

As mentioned earlier, a lot of users tried clearing the Windows Update cache to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Step 1: Tap the Windows key once.
• Step 2: Next, type in “command prompt” in the Windows Start Search, and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Step 3: After opening Command Prompt, type in “net start wuauserv” and hit Enter.
• Step 4: Then type in “rmdir %windir%SoftwareDistribution /S /Q” and hit Enter.
• Step 5: Now type in “net start wuauserv” and hit Enter. Once it’s done, try updating your Windows PC again, it should now work just fine.

Option 2 – Update Windows via ISO file

If option 1 didn’t work for you, you can try this second option of updating your Windows 10 computer using an ISO file which means that you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the error 0x80240034. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

• Step 1: Click this link and then click the Download Tool Now button.
• Step 2: Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Step 3: Now select the ISO file option in step 5.
• Step 4: After that, you should now have an ISO file.
• Step 5: Next, go to the location where you’ve downloaded the ISO file.
• Step 6: Then right-click on the Windows 10 ISO file and select the Open with an option and then select File Explorer.
• Step 7: Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either: Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:

Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.

When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Error Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:

• Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
• Lack of adequate use permission
• The requested file was not found
• Setup registry entries are modified in an unacceptable manner

To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.

1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.

After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.

If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. Once you are in the control panel, switch your view to large icons and locate Indexing options. Inside indexing options, click on advanced. In advanced options click on the rebuild and confirm. Leave your computer to finish and your searches should be working fine now.

If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

• First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
• After that, select the “Microsoft Print to PDF” option as the printer.
• Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
• On the other hand, you can also click on the “File” menu of the PDF file and select Print.
• From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
• Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:

• Select File > Save as > Optimized PDF.
• Next, select the Transparency checkbox from the Settings window that opens.
• Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.

KMODE_EXCEPTION_NOT_HANDLED seems to be connected primarily to a third-party driver, e1d65x64.sys associated with the Intel(R) Gigabit adapter, NIC/Wired network NDIS (Network Driver Interface Specification) 6.x driver. Error is known to produce the dreaded blue screen of death or BSOD. Most usually error is connected with gaming on Windows 10 computer and it manifests itself during gaming sessions. If you are unlucky and you are faced with this unfortunate error we will be happy to try to help you and present with tips and tricks in order for you to find a solution for it. Before you proceed with the provided solutions, be sure you have sufficient disk space on the Windows drive, run Disk Cleanup and then run CHKDSK.

1) Run the Blue Screen Online Troubleshooter

Open Control Panel, change the view setting to icons. Click Troubleshooting, and click “View all” in the tasks pane. Click “Blue Screen”. This opens the Blue Screen Troubleshooter.

2) Run Driver Verifier

1. Start a Command Prompt window by selecting Run as an administrator, and type verifier to open Driver Verifier Manager.
2. Select Create standard settings (the default task), and select Next. You can also choose to Create custom settings to select from predefined settings, or to select individual options. For more information, see Driver Verifier options and rule classes and Selecting Driver Verifier Options.
3. Under Select what drivers to verify, choose one of the selection schemes described in the following table.

   Driver verifier table:

   Option	Recommended use
   Automatically select unsigned drivers	Useful for testing on computers that are running versions of Windows that do not require signed drivers.
   Automatically select drivers built for older versions of Windows	Useful for testing driver compatibility with newer versions of Windows.
   Automatically select all drivers installed on this computer	Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system. This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance.
   Select driver names from a list	In most cases, you will want to specify which drivers to test. Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected. Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time.

4. If you chose Select driver names from a list, select Next, and then select one or more specific drivers.
5. Select Finish, and then restart the computer.

3) Update network device drivers

Go to the official Intel website and try to find newer versions of drivers, if there are none perhaps you will need to revert back to the previous version.

4) Scan memory for issues

Run a memory test on your system, sometimes these errors can be traced back to a faulty RAM bank.

5) Stop over-clocking your PC

If you have overclocked your PC please reverse it back to its original state and see if that would solve the issue

6) Perform System Restore to the previous restore point

If none of the previous solutions have bared fruit, roll back to a previous restore point and that should solve the issue.

What is Error code 8007002c?

Users when upgrading to Windows 10 operating system from Windows 8/8.1 or Windows 7, often encounter error code 8007002c. This error occurs when there’s an attempt made in performing an overall clean boot procedure. During the installation process, it will reach a certain maximum limit, for instance, 75%, and then reverts to its original state. Sometimes, after installation, users will encounter a black screen issue and there is no cursor visible.

Solution

Error Causes

Misconfigured system files that create registry errors within your operating system normally cause error code 8007002c in Windows 10. This registry error happens when there are new programs being installed over old ones without the old programs uninstalled entirely. Another possible cause could be from some malicious software like spyware, adware, and viruses.

Further Information and Manual Repair

Caution: The following steps are complicated. The risk of being in a no-boot situation or data loss might be encountered. It would be best to be supervised by an experienced user, especially in using the command line.

In order to fix Error code 8007002c occurring in Windows 10 upgrade, you can follow this step-by-step manual repair method. Once the repair method is correctly executed, users will most likely quickly resolve issues such as the Error code 8007002c and be able to upgrade to Windows 10 operating system smoothly.

However, in such cases where there are complex instructions and thus need an expert, seek help from a Windows professional. You may also want to consider making use of an automated tool whenever needed.

There are several ways to fix Error code 8007002c, but here are the most effective and efficient methods:

Method One: Force Windows Update

 To be able to download and install the necessary updates, you may use the force Windows Update tool. See below for the steps:

1. Browse to C:\Windows\Software\Distribution\Download. Afterward, delete all the files found in that folder.
2. Press Windows key + X then click on the Command Prompt (Admin). Type exe /updatenow once the Command Prompt window appears then press Enter.
3. Open the Control Panel. Select Windows Update. At this point, Windows 10 should now start downloading.
4. Press again on Windows key + X to open the Command Prompt window. In the Command Prompt, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

 Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

5. Input a machine name for your computer. Make sure to use a simple name, having at least 8 characters.

Here’s how you can input a machine name:

• Click on Start and then right-click on Computer. Afterward, select For users with Windows 8 operating system, press on Windows key + X then click on System.
• Click on Change settings under the Computer name, domain, and workgroup settings.

Method Two: Diagnose RAM Issues

Another reason why Error code 8007002c occurs is when there’s a defective and wrongly installed memory chip. Try using the Windows Memory Diagnostic to diagnose if there are RAM Issues.

1. Press on the Windows Key + X then select
2. Type
3. Select Windows Memory Diagnostic, from that window, select Restart now, and check for problems

Method Three: Use Selective Startup

One more possible cause why Error code 8007002c occurs is due to third-party software. To fix this error, you can try booting up your device with Selective Startup -- a boot type where you can load a limited set of startups and services.

1. Open the System Configuration tool. On your Taskbar, type MSCONFIG in the Search Box then hit Enter.
2. Select the General
3. Select Selective startup option then tick on the Load system services
4. Ensure that Load startup items check box is unchecked.
5. Click Apply and

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

You might have experienced a situation where you’re trying to install or update your Java application on your Windows 10 computer but were not able to do so for some reason. One of the problems you can encounter while updating or installing Java is Error Code 1603. There are two ways you can install Java – you have the option to choose where to get Java either from the online download or offline download. There are times when before you can install Java, you might have to disable the firewall first as it may interrupt the Java online installation. And while doing so, if you are getting the “Java Update or Install did not complete – Error Code 1603” error message, read on as this post will show you what you can do to fix it. At the time of writing, the exact cause of this error is still unknown. On the other hand, you must still check if you have fulfilled all the system requirements needed to install Java. You have to make sure that your Windows 10 PC has sufficient disk space available for the Java installation or update. In addition, you also have to make sure that you meet all the hardware requirements and you are using a popular web browser for the installation, and that you have administrative privileges for download and installation. To fix the “Java Update or Install did not complete – Error Code 1603” error, here are some suggestions you can try.

Option 1 – Restart your computer before you install the new Java package

You might have to restart your computer if you got the error code 1603 while installing Java through an offline download.

• Restart your computer.
• Next, download and install the offline installer of the Java package from the official site of Java and not some third-party source.
• In the prompt box that appears while downloading the Java package, select the option Save in and save the package in your preferred folder.
• After that, navigate to the saved, downloaded package on your computer and then double click on the file to begin the installation process.

After that, if it didn’t fix the problem and you’re still getting the error code 1603, follow the next given option below.

Option 2 – Uninstall the old versions of Java before you install the new package

• Open the Control Panel.
• After that, click on Programs and features.
• Then select the old Java package and click on Uninstall.
• Restart your computer and then try installing the new Java package again from its official site.

Option 3 – Disable the Java content in the browser you’re using via Java Control Panel and reinstall Java

• Open the Control Panel again.
• And then click on the Java icon to open the Java Control Panel.
• Next, navigate to the Security tab and then uncheck the “Enable Java content in the browser” option.
• Then click on Apply and then Ok to save the changes made.
• Now install the new Java package again after you download it from its official website.
• Once the installation is completed, re-enable the “Enable Java content in the browser” option in the Java Control Panel as it is essential especially if you are running Java content in your browser.

If you encounter a Blue Screen error that points out to the CMUDA.sys, read on as this post will guide you in fixing it. The CMUDA.sys file is a Windows operating system driver file that is related to the USB Device Audio capabilities of a computer. There are times when this file causes Blue Screen error due to some conflicts in RAM or some incompatible firmware or hard disk issues, corrupted drivers or malware infection, and so on. There are various Blue Screen errors that are related to the CMUDA.sys file such as:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED (CMUSBDAC.sys)

In most cases, the CMUDA.sys file usually triggers the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Blue Screen error. Although this Blue Screen error may seem complicated, its workarounds are straightforward so you won’t have any problems in following them.

Option 1 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, locate the device drivers that are marked with a small yellow exclamation mark icon and right-click on each one to open their Properties. On the other hand, you can also look for sub-entries under Sound, video, and game controllers like the C-Media USB Audio Class
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. You can download the as C-Media USB Audio Class driver from the cmedia.com website.

Option 2 – Try to recreate the CMUDA.sys file

The first thing you can try is to recreate the CMUDA.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. Which is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to CMUDA.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the CMUDA.sys Blue Screen error is now fixed.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

On the other hand, you can also try running the online Windows 10 Blue Screen troubleshooter from Microsoft. It is a wizard that could help you fix any Stop errors related to the CMUDA.sys file and will offer you helpful links as you use it.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run System Restore

Running System Restore might also help in fixing Blue Screen errors related to the CMUDA.sys file.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If you got an Activation Error 0xC004F211 after having installed or upgraded your Windows 10 PC, then this indicates that some hardware in your computer has changed which’s causing the error to pop up. Windows might not be able to determine if the key is used on a new computer or if it’s still the same one if you have just removed or upgraded old hardware. But worry not for this post will guide you in fixing the Windows Activation Error 0xC004F211 on your Windows 10 computer. When you encounter this error, you will see the following error message on your screen:

“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”

Note that although hardware changes cause this error, the minor ones don’t really cause any issues with activation, however, if you have made any significant hardware change such as replacing your motherboard, it will most likely cause the activation error. In such cases, the Windows Activation system will treat this as new hardware and you will need a new license for that. Even if your Windows 10 computer has a genuine key, it might still fail to get activated which results in the Windows Activation Error 0xC004F211. Thus, before you do other troubleshooting steps, you need to run the Windows 10 Activation Troubleshooter first. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

In addition, there is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.

• To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
• From there, go to Activation and select the “Go to Microsoft Store” option.
• After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
• Now update your Windows 10 computer using the new key and it should automatically activate your computer.
• Next, you have to create a Microsoft account or connect your existing local account to your online account.
• Once the system links the key and the account, you need not buy a new license in case something like this happens again.

Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Error Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.

• Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
• The alternative solution is to repair the InstallShield and the procedure goes as follows.

1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.