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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:

“Check your backup results.
The backup completed but some files were skipped.”

You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:

“Check your backup results.
The backup completed but some files were skipped. View skipped files.”

Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”:

“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”

You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages:

“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”

You are likely to encounter any of these messages in case:

  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.

Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iWin Games without the use of an automated tool, it might be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You may even want to reset your home page and search providers, and also delete browsing history, temporary files, and cookies. Lastly, examine your hard drive for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please be aware that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Moreover, certain malware is capable of replicating or preventing removal. You’re suggested to do this process in Safe Mode.
Files: C:DOCUME1USER1LOCALS1Tempnsu1.tmp C:e8bfb44ebc51cebadf4410cb35e993837a67e31b69a243ebac9de76160c97ac6 C:DOCUME1USER1LOCALS1Tempnsu2.tmp C:DOCUME1USER1LOCALS1Tempnsu2.tmpSystem.dll C:DOCUME1USER1LOCALS1Tempnsu2.tmpftdownload.dat C:e8bfb44ebc51cebadf4410cb35e993837a67e31b69a243ebac9de76160c97ac6 C:DOCUME1USER1LOCALS1Tempnsu2.tmpSystem.dll C:DOCUME1USER1LOCALS1Tempnsu2.tmpftdownload.dat C:DOCUME1USER1LOCALS1Tempnsu2.tmp C:DOCUME1USER1LOCALS1Tempnsu1.tmp C:DOCUME1USER1LOCALS1Tempnsu2.tmp C:DOCUME1USER1LOCALS1Tempnsu2.tmpftdownload.dat C:DOCUME1USER1LOCALS1Tempnsu2.tmpSystem.dll Directory %COMMONAPPDATAiWin Games. Directory %LOCALSETTINGSTempiWinGames. Directory %PROGRAMFILESiWin Games. Directory %PROGRAMSiWin Games. Registry: Key HKEY_CLASSES_ROOT named iWinGamesInstaller.CoInServ.1 Key HKEY_CLASSES_ROOT named iWinGamesInstaller.CoInServ Key 495874FE-4A82-4AD1-9476-0B957E0B95EB at HKEY_CLASSES_ROOTTypeLib. Key 4B55700F-DB51-4891-8B28-6136A48A0105 at HKEY_CLASSES_ROOTAppID. Key 4B55700F-DB51-4891-8B28-6136A48A0105 at HKEY_CLASSES_ROOTCLSID. Key CA5E2E62-8612-4942-84A0-A94090D166AA at HKEY_CLASSES_ROOTInterface. Key E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB at HKEY_CLASSES_ROOTInterface. Key 4301AEBD288588A40833184CFEC0AF92 at HKEY_CLASSES_ROOTInstallerFeatures. Key 4301AEBD288588A40833184CFEC0AF92 at HKEY_CLASSES_ROOTInstallerProducts. Key 80F08842F9EA1BE4BA4922DA74CDB698 at HKEY_CLASSES_ROOTInstallerUpgradeCodes. Key ForseRemove at HKEY_CLASSES_ROOTAppID. Key iWinArcade at HKEY_CURRENT_USERSoftware. Key iWinArcade at HKEY_LOCAL_MACHINESOFTWARE. Key iWinGamesInstaller.EXE at HKEY_CLASSES_ROOTAppID. Key iWinGamesInstaller at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key iWinGamesInstaller at HKEY_LOCAL_MACHINESYSTEMControlSet002Services. Key iWinGamesInstaller at HKEY_LOCAL_MACHINESYSTEMControlSet003Services. Value %PROGRAMFILESiWin GamesiWinGames.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESiWin GamesWebUpdater.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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Specified service does not exist, 0x80070424
Every now and then, the Windows Installer can also encounter some problems or glitches. One of these problems is where the Windows Update Standalone Installer, Windows Defender as well as Windows Firewall throws an error message that says, “The specified service does not exist as an installed service, 0x80070424”. This type of error can actually affect various applications on your computer so you have to fix it as soon as you can. Although there is no clear reason for what really causes this error, there are various suggestions you can try to fix it.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with errors “The specified service does not exist as an installed service, 0x80070424”, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reconfigure the Windows Time Service

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • net stop W32time
    • exe /unregister
    • exe /register
    • net start W32time
  • After executing the given commands above, wait until it says, “W32Time successfully registered”.

Option 3 – Try to restart related Windows services

  • First, type “command prompt” in the Start Search and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
Note: The commands you’ve just executed will make sure that the required Windows services are available.

Option 4 – Try to download and install the Windows Update Agent

You might also want to download and install the latest Windows Update Agent as it could also help you resolve the “The specified service does not exist as an installed service, 0x80070424” error.

Option 5 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC and then check for updates on your computer and see if the error is resolved.

Option 6 – Try running the Windows Firewall troubleshooter

You could also try to run the Windows Firewall troubleshooter as it might also help you fix the problem. This could help in repairing and fixing Windows Firewall issues automatically. Check if it’s available for your Windows.
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10 Worst Computer Viruses in history
Computers viruses, worms, ransomware, etc. are kinds of malicious software that no user should take lightly. On several occasions, we have touched upon security steps that each user should take in order to protect its identity and data. Sadly sometimes even when all precautions are taken some malware can still slip through and wreak havoc. Today we are looking at some of the worst or the best, depending on your view that has indeed wreaked plenty of havoc.

viruses10 worst computer viruses in history

In the list of the 10 most famous computer viruses below, we show the costs, dates, reach, and other key facts. First a note about terms: we use the words “virus” and “worm” interchangeably because most readers search for them that way. But there’s a subtle difference that we explain after the list.

1. Mydoom – $38 billion

The worst computer virus outbreak in history, Mydoom caused estimated damage of $38 billion in 2004, but its inflation-adjusted cost is actually $52.2 billion. Also known as Novarg, this malware is technically a “worm,” spread by mass emailing. At one point, the Mydoom virus was responsible for 25% of all emails sent. Mydoom scraped addresses from infected machines, then sent copies of itself to those addresses. It also roped those infected machines into a web of computers called a botnet that performed distributed denial of service (DDoS) attacks. These attacks were intended to shut down a target website or server. Mydoom is still around today, generating 1% of all phishing emails. That’s no small feat considering the 3.4 billion phishing emails sent each day. By that figure, Mydoom has taken on a life of its own, infecting enough poorly-protected machines to send 1.2 billion copies of itself per year, 16 years after its creation. Though a $250,000 reward was offered, the developer of this dangerous computer worm was never caught. Wondering what makes the world’s most secure computers so safe? See the Tech@Work guide: Upgrade to the World's Most Secure and Manageable PC

2. Sobig – $30 billion

The 2003 Sobig computer virus is actually another worm. It is second only to the Mydoom virus in its scope. The $30 billion figure is a worldwide total, including Canada, the U.K., the U.S., mainland Europe, and Asia. Several versions of the worm were released in quick succession, named Sobig.A through Sobig.F, with Sobig.F being the most damaging. This cybercriminal program masqueraded as legitimate computer software attached to emails. It disrupted ticketing at Air Canada and interfered with countless other businesses. Despite its widespread damage, the creator of the successful bug was never caught.

3. Klez – $19.8 billion

Klez is a close third on the list of the worst computer viruses ever created. With nearly $20 billion in estimated damages, it infected about 7.2% of all computers in 2001, or 7 million PCs. The Klez worm sent fake emails, spoofed recognized senders and, among other things, attempted to deactivate other viruses. As with other viruses and worms, Klez was released in several variants. It infected files, copied itself, and spread throughout each victim’s network. It hung around for years, with each version more destructive than the last. Windows has come a long way since most of the computer viruses on this list hit the web. Thankfully, built-in protection with Microsoft Defender is always on the watch.

4. ILOVEYOU – $15 billion

The year 2000’s ILOVEYOU virus worked by sending a bogus “love letter” that looked like a harmless text file. Like Mydoom, this attacker sent copies of itself to every email address in the infected machine’s contact list. Shortly after its May 4 release, it had spread to more than 10 million PCs. The virus was created by a college student in the Philippines named Onel de Guzman. Lacking funds, he wrote the virus to steal passwords so he could log into online services he wanted to use for free. He reportedly had no idea how far his creation would spread. This virus is also known as Loveletter. Need to up your remote work security game before there’s another entry on the list of most deadly computer viruses? See our guide: How to Work Remotely and Securely

5. WannaCry – $4 billion

The 2017 WannaCry computer virus is ransomware, a virus that takes over your computer (or cloud files) and holds them hostage. The WannaCry ransomware ripped through computers in 150 countries, causing massive productivity losses as businesses, hospitals, and government organizations that didn’t pay were forced to rebuild systems from scratch. The malware raged like wildfire through 200,000 computers worldwide. It stopped when a 22-year-old security researcher in the U.K. found a way to turn it off. Computers with out-of-date operating systems were hit especially hard. That’s why security experts always recommend updating your systems frequently.

Ransomware strikes again

In September 2020, one of the potentially largest computer virus attacks in medical history hit Universal Health Services. The U.S. hospital chain, which has more than 400 locations, was reportedly struck by damaging ransomware. The attack forced the cancellation of surgeries and made healthcare workers switch to paper records.

6. Zeus – $3 billion

The Zeus computer virus is an online theft tool that hit the web in 2007. A whitepaper by Unisys three years later estimated that it was behind 44% of all banking malware attacks. By then, it had breached 88% of all Fortune 500 companies, 2,500 organizations total, and 76,000 computers in 196 countries. The Zeus botnet was a group of programs that worked together to take over machines for a remote “bot master.” It originated in Eastern Europe and was used to transfer money to secret bank accounts. More than 100 members of the crime ring behind the virus, mostly in the U.S., were arrested in 2010. It’s not as prominent today, but some of the virus’ source code lives on in newer botnet viruses and worms. Zeus caused documented damage of $100 million. But the real cost in terms of lost productivity, removal, and undocumented theft is undoubtedly much higher. A $3 billion estimate, adjusted for inflation, puts this virus at a cost of $3.7 billion in today’s dollars.

7. Code Red – $2.4 billion

First observed in 2001, the Code Red computer virus was yet another worm that penetrated 975,000 hosts. It displayed the words “Hacked by Chinese!” across infected web pages, and it ran entirely in each machine’s memory. In most cases it left no trace in hard drives or other storage. Financial costs are pegged at $2.4 billion. The virus attacked websites of infected computers and delivered a distributed denial of service (DDoS) attack on the U.S. White House’s website, www.whitehouse.gov. In fact, the White House had to change its IP address to defend against Cod Red. Can your printer get a virus? See our cool infographic: The State of Printer Security

8. Slammer – $1.2 billion

The SQL Slammer worm cost an estimated $750 million across 200,000 computer users in 2003. This computer virus randomly selected IP addresses, exploiting vulnerabilities and sending itself on to other machines. It used these victim machines to launch a DDoS attack on several internet hosts, significantly slowing internet traffic. The Slammer worm hit banks in the U.S. and Canada especially hard, taking ATMs offline in many locations. Customers of Toronto’s Imperial Bank of Commerce found themselves unable to access funds. The attack reared its ugly head again in 2016, launching from IP addresses in Ukraine, China, and Mexico.

9. CryptoLocker – $665 million

Thankfully, ransomware attacks like the 2013 CryptoLocker virus have dipped since their 2017 peak. This malware attacked upwards of 250,000 machines by encrypting their files. It displayed a red ransom note informing users that “your important files encryption produced on this computer.” A payment window accompanied the note. The virus’ creators used a worm called the Gameover Zeus botnet to make and send copies of the CryptoLocker virus. According to a report by security firm Sophos, the average ransomware attack costs a business $133,000. If we estimate that CryptoLocker hit 5,000 companies, that would put its total cost at $665 million. Where will cybersecurity go next? See our guide: The Future of Cybersecurity

10. Sasser – $500 million

The Sasser worm was written by a 17-year-old German computer science student named Sven Jaschan. He was arrested at the age of 18 in 2004 after a $250,000 bounty was posted for the computer virus’ creator. A friend of Jaschan’s tipped authorities that the youth had penned not only the Sasser worm but also the damaging Netsky.AC attack. Jaschan was given a suspended sentence after it was found he was a minor when he wrote the malware. The Sasser worm crashed millions of PCs, and though some reports put damages at $18 billion, the relatively low infection rate suggests a more likely cost of $500 million. Other notable viruses The top 10 worst computer viruses above are just the ugly tip of a gargantuan digital iceberg. With a million new malware programs popping up every 3 years, we may miss the forest for a few outstanding trees. Here are just a few more viruses that have wreaked havoc over the years: Mimail: This worm tried to harvest data from infected machines to launch a string of DDoS attacks, but was relatively easy to remove. Yaha: Yet another worm with several variants, thought to be the result of a cyber-war between Pakistan and India. Swen: Written in C++, the Swen computer worm disguised itself to look like a 2003 OS update. Its financial cost has been pegged at $10.4 billion, but not reliably. Storm Worm: This worm showed up in 2007 and attacked millions of computers with an email about approaching bad weather. Tanatos/Bugbear: A 2002 keylogger virus that targeted financial institutions and spread to 150 countries. Sircam: A computer worm from 2001 that used counterfeit emails with the subject line, “I send you this file in order to have your advice.” Explorezip: This worm used fake emails to spread to every machine on thousands of local networks. Melissa: The most dangerous computer virus in 1999, Melissa sent copies of itself that looked like NSFW pics. The U.S. FBI estimated cleanup and repair costs at $80 million. Flashback: A Mac-only virus, Flashback infected over 600,000 Macs in 2012 and even infected Apple’s home base in Cupertino, Calif. In 2020, there’s now more malware on Macs than on PCs. Conficker: This 2009 virus still infects many legacy systems and could do significant damage if it ever activates. Stuxnet: This worm is reported to have destroyed Iranian nuclear centrifuges by sending damaging instructions.
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Power Calibration Error or Medium Speed Error when burning CD/DVD
If you are one of the few users who is still burning CDs and DVDs, you might have come across an error that says, “Medium Speed Error” or “Power Calibration Error”. There are several factors that could cause this error but it’s most likely that the CD/DVD burner wasn’t able to determine the Optimum Power Calibration rate properly. So what is Optimum Power Calibration rate? It is a test that runs before the burning process to regulate the optimal laser power needed to complete the job. And if this process malfunctions, obviously, you won’t be able to burn the content on your CD or DVD. There are also cases when the Power Calibration error pops up for some small issues that have nothing to do with the regulation of laser power. Here are some quick fixes you can try to resolve the Power Calibration error when burning a CD or DVD.

Option 1 – Make sure you’re using good quality CD or DVD

A lot of burning issues stem down to the purchase of low CDs or DVDs to make sure that what you are using has good quality for it is not always a good idea to purchase cheap products as cheap products could also mean cheap quality.

Option 2 – Try burning at lower speeds

If you’re certain the problem is not with the CD or DVD you are using then you can try burning again, this time at lower speeds. There are instances when doing things quickly can end in a disaster such as the “Medium Speed Error” or “Power Calibration Error” you’re getting.  To fix the problem, you have to burn at a slower speed and just take the time to wait until the burning process is done.

Option 3 – Try updating your burning software

It’s always a good idea to check if the burning software you’re using requires an update especially if it’s throwing up “Medium Speed Error” or “Power Calibration Error”. Thus, you need to update your burning software right away and then try to burn your CD or DVD once the update has been completed.

Option 4 – Try cleaning the disk drive

You might want to consider cleaning the disk drive using several tools in the market that is designed to clean the disk drive. These tools work on removing dust particles from the lens which helps a lot in the burning quality. Aside from that, it also helps in reducing errors like “Medium Speed Error” or “Power Calibration Error”. So give this option a try as it might time for a disk drive cleanup.

Option 5 – Try to disable the IMAPI

If none of the options given above worked, you might want to disable the IMAPI or Image Mastering Applications Programming Interface. How? Refer to the steps below.
  • Open Control Panel by simply clicking the Start button and then typing “control panel” in the field.
  • Control Panel should pop up in the search results. Once you found it, click it to open it.
  • Next, select System Security > Administrative Tools and then click Services.
  • After that, you’ll have to search for the “IMAPI CD-Burning COM Service” option.
  • Then right-click on it and select Properties.
  • From there, switch the Startup Type from “Enabled” to “Disabled”.
  • Now click on Apply and then restart your PC.
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Fix GDI32.DLL error in Windows 10
The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.
  1. Perform SFC scan

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x marked From the menu choose command prompt (admin) Windows menu command prompt adminIn command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer
  2. Run DISM

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminin command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer
  3. Update device driver

    Go to your manufacturer's website and update drivers for your components with the latest versions.
  4. Update Windows

    If you have an update ready for Windows, update it and see if this will remove the error
  5. Scan computer for malware

    Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.
  6. Download file

    One solution is to download a file from the official site and place it in the corresponding folder.
  7. Perform System restore

    Rollback system restore before the issue happened and your Windows will be working as intended
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