
Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors.
So there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.
Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.
If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution:
Press ⊞ WINDOWS + I to open the settings app
Click on System in the left panel, then on Troubleshoot on the right
Click on Other troubleshooters
In most Frequent section find Windows Update and click on the Run button
Wait for the troubleshooter to finish and follow on-screen instructions
If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files.
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in: wsreset and press OK or press ENTER
A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.
Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next.
Press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type: inetcpl.cpl and hit ENTER or press OK button
Inside Internet Properties click on the Connections tab and then on LAN settings
Uncheck the box next to Use a proxy server for your LAN and click on OK
If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.
So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: net stop wuauserv and press ENTER
Then type in: net stop bits followed with ENTER
Next press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type in C:\Windows\SoftwareDistribution and press the OK button or ENTER
File Explorer will open and you will find yourself inside SoftwareDistribution folder. Press CTRL + A to select all files inside
Press on the delete icon or press DEL, confirm with YES
Once all files are deleted, the system will redownload new ones.
Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide:
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in services.msc and press ENTER or click on the OK button
In the list find Cryptographic Services and double click on it
Inside properties click on Startup type dropdown menu and select Automatic from the list
Click on the Start button to run service and then on the OK button to save the changes
SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: SFC /scannow and press ENTER
Wait for the whole process to finish and reboot your system
Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it.
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: DISM /Online /Cleanup-Image /RestoreHealth and press ENTER
Wait for the whole process to finish and restart your computer
“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’
CHKDSK /R /X C:
dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart
Dism.exe /online /Cleanup-Image /StartComponentCleanup
net stop wuauserv net start cryptSvc net start bits net start msiserver
net start wuauserv net start cryptSvc net start bits net start msiserver
Error Code 0x80248014 is an error that is particularly associated with the Windows 10 operating system. It generally appears during the Windows Update process and can interrupt the update installation, causing it to fail.
Common symptoms include:
The resolutions available for Error Code 0x80248014 include the use of the command prompt and delving into the settings for Windows. While most users should be able to navigate the resolution methods on their own if you do not feel comfortable undertaking these steps on your own or if you aren’t able to resolve the error fully using these methods, get in touch with a qualified Windows repair technician who is familiar with issues in Windows updates.
There are several common culprits that can make Error Code 0x80248014 appear on your Windows device. The most common ones include problems with your connections, interference on the server, or problems in the settings for the Windows Store itself from which the updates are downloaded.
If you believe that your error relates most specifically to the Windows Store, you may want to jump directly to method two in order to attempt to resolve the issue.
There are a number of ways that you can try to resolve Error Code 0x80248014 on your Windows 10 operating system. The first will attempt to reset the issue using the command prompt, while the second attempts to address the issues that are associated directly with the Windows Store.
If you do not feel comfortable taking the steps below, be sure to get in touch with a qualified Windows repair technician to assist you.
Here are the top two methods to resolve Error Code 0x80248014 on the Windows 10 operating system:
To use this method, employ the following steps in order:
You may want to reboot your computer after running the steps above to ensure that the changes that you’ve made are fully applied to your device.
In some cases, Error Code 0x80248014 can appear on a device when the settings for the Windows Store have been altered or cannot be successfully read by the machine in question. If you believe that this is the case on your machine, you can run a simple command to renew your Windows Store settings.
To attempt to reset your Windows Store settings, open up your search bar and type in the following phrase “wsreset.exe,” then hitting Enter. Running this command will reset your Windows Store settings to their defaults.
After you reset your Windows Store settings, it may be a good idea to reboot your computer to ensure that all changes have fully taken effect on your device. Once this has been done, you can open the Windows Store back up and try to download or install the programs that you were attempting to purchase when the error code occurred.
If you are still experiencing the effects on your Windows 10 operating system or if you have not been able to follow the steps above to completion, it may be time to get in touch with a qualified Windows repair technician to assist you with the error resolution process.
If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.