Fix 0x8000ffff error in Windows 11

Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors.

0x8000ffff errorSo there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.

Wait for Microsoft's servers to become accessible

Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.

Run troubleshooter

If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution:
Press ⊞ WINDOWS + I to open the settings app
Click on System in the left panel, then on Troubleshoot on the right
Click on Other troubleshooters
In most Frequent section find Windows Update and click on the Run button
Wait for the troubleshooter to finish and follow on-screen instructions

Clear Store cache

If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files.
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in: wsreset and press OK or press ENTER
A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.

Disable Proxy

Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next.
Press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type: inetcpl.cpl and hit ENTER or press OK button
Inside Internet Properties click on the Connections tab and then on LAN settings
Uncheck the box next to Use a proxy server for your LAN and click on OK

Turn off antivirus

If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.

Delete the software distribution folder

So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: net stop wuauserv and press ENTER
Then type in: net stop bits followed with ENTER
Next press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type in C:\Windows\SoftwareDistribution and press the OK button or ENTER
File Explorer will open and you will find yourself inside SoftwareDistribution folder. Press CTRL + A to select all files inside
Press on the delete icon or press DEL, confirm with YES
Once all files are deleted, the system will redownload new ones.

Enable Cryptographic service

Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide:
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in services.msc and press ENTER or click on the OK button
In the list find Cryptographic Services and double click on it
Inside properties click on Startup type dropdown menu and select Automatic from the list
Click on the Start button to run service and then on the OK button to save the changes

Run SFC scan

SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: SFC /scannow and press ENTER
Wait for the whole process to finish and reboot your system

Run DISM scan

Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it.
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: DISM /Online /Cleanup-Image /RestoreHealth and press ENTER
Wait for the whole process to finish and restart your computer

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Option 2 – Option 2 – Try troubleshooting compatibility

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Option 2 – Try running the Hardware and Devices troubleshooter

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Option 3 – Try to update or rollback the Graphics driver

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Option 1 – Via Theme settings

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Option 2 – Via Color settings

The second and more customizable way to activate the light mode is via Settings. Aside from the Light and Dark, Windows also introduced a Custom color option which allows you to decide the default Windows and App mode independently. To enable Light mode via Settings, refer to the steps below.
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About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your computer system and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUP briefly, typically tag along as a software package when downloading the program and could cause serious problems for computer users. The term PUP was actually coined to identify this downloadable crapware as something other than malicious software. The primary reason for this is the fact that the majority of PUPs get into users’ computers not because they exploit security weaknesses, for instance, but mainly because the users grant consent to install it – unwittingly in many instances. However, it is obvious that PUPs continue to be bad news for PC users as they could be really detrimental to your computer in numerous ways.

How does unwanted software affect you?

PUPs come in various forms; having said that, many are classified as adware, which always displays irritating ads and advertising banners on internet pages that you’re exploring. Additionally, they come in the form of web browser extension add-ons and toolbars. Not only they entirely fill up space on your computer screen, but toolbars could also manipulate search engine results, monitor your web browsing activities, decrease your web browser’s efficiency, and slow down your web connection to a crawl. PUPs load up a nasty bite if left unchecked. Some PUPs carry keyloggers, dialers, and other software to gather your personal details which might lead to identity theft. Often, such software will turn off security protections and settings to take control over your computer, making that computer susceptible to online hackers and data thieves. At a minimum, PUPs slow your PC down with every added program.

Preventing unwanted programs

• When installing anything on your desktop, always study the fine print, including the EULA. Don’t accept terms of use that are for bundled programs. • Choose the “custom” install whenever installing an application. In particular, focus on those tiny boxes that have been checked as default, where you may ‘agree’ to get advertisements or install software bundlers. • Use an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between your computer and cybercriminals. • Avoid installing applications you don’t really need. Do not ever install software programs that appear suspicious or malicious. • Don’t download programs from popups, internet advertising, file sharing sites, and also other unreliable sources; be cautious about any preset, unwanted options when downloading software. Avoid going to weblogs and sites that promote pirated software.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware could potentially cause a lot of damage to your personal computer. Some malware is designed to interfere with or prevent things that you wish to do on your computer. It may not allow you to download anything from the net or it will stop you from accessing some or all of the internet sites, particularly the anti-virus websites. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are a few solutions you could try to get around with this issue.

Download the software in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, getting into Safe Mode may block the attempt. Since just the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to take place. Below are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) Once this mode loads, you will have the internet. Now, make use of your web browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a full scan and allow the software program to get rid of the threats it finds.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular internet browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to a different internet browser with built-in safety features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Run anti-virus from your USB drive

Another option is to save and run an anti-malware software tool entirely from a Pen drive. Follow these steps to use a USB drive to fix your corrupted computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Put the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow the on-screen instructions to complete the installation process. 5) Unplug the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus program EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

Let's Talk About SafeBytes Security Suite!

If you’re looking to download an anti-malware application for your computer, there are various tools in the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a free or paid program. Some of them are excellent, some are decent, while some will ruin your computer themselves! You have to select a company that creates industry-best anti-malware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the highly recommended tool for the security-conscious individual. Safebytes is one of the well-established PC solutions companies, which offer this complete anti-malware application. This software program could easily identify, eliminate, and protect your PC from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. There are lots of amazing features you will get with this security product. Here are some popular features present in this software: Real-time Threat Response: SafeBytes gives complete and real-time security for your personal machine. It will check your personal computer for suspicious activity at all times and safeguards your personal computer from unauthorized access. Anti-Malware Protection: This deep-cleaning anti-malware application goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Web Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the net. High-Speed Malware Scanning Engine: Safebytes Anti-Malware, with its advanced scanning engine, offers super-fast scanning that can promptly target any active online threat. Lowest CPU/Memory Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Online Technical Support: You will get 24/7 technical support to quickly resolve any problem with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iLivid without using an automated tool, it may be possible to do so by deleting the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and uninstalling it. It is also recommended to factory reset your browser to its default condition to fix corrupt settings. If you decide to manually remove the system files and registry entries, utilize the following list to ensure that you know exactly what files to remove before executing any actions. However, editing the registry is really a complicated job that only advanced computer users and professionals should try to fix the problem. Moreover, certain malicious programs are capable to defend against its deletion. It is recommended that you do the removal process in Windows Safe Mode.
Folders: %Application Data%iLivid Registry: Key HKEY_CURRENT_USERSoftwareiLivid Key HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionUninstalliLivid Key HKEY_CLASSES_ROOTSOFTWAREClassesApplicationsiLividSetupV1.exe HKEY_CLASSES_ROOT.torrent HKEY_CLASSES_ROOTiLivid.torrent HKEY_CLASSES_ROOTMagnetDefaultIcon HKEY_CLASSES_ROOTMagnetshellopencommand HKEY_CURRENT_USERSoftwareiLivid HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFileExts.torrent HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFileExts.torrentUserChoice HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8com.trolltech.Qt.QImageIOHandlerFactoryInterface:C:Users N A M E AppDataLocaliLivid HKEY_CURRENT_USERSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.falseC:Users N A M E AppDataLocaliLivid
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Prevent screen from shutting down in Windows
You left your computer to go to the bathroom or to fetch something to eat, maybe you have to answer the phone or open door to a friend and after some time you get back to your computer see the black screen, you move the mouse and it starts to come from sleep slowly. I am the kind of person who gets annoyed by this kind of behavior, I like my PC to be ON all time when I want it to be ON and my power plan on best performance so naturally, I have turned this sleep feature OFF. If you are interested to see how you to can turn off your screen sleeping follow this easy guide.
  1. Press ⊞ WINDOWS to open the start menu and click on the settings Windows 10 Start menu with marked settings icon
  2. On settings, screen click on system Windows settings with System section selected
  3. When the system dialog opens go to Power & Sleep and on the right side change all values to never. windows settings power and sleep
Please note that after each update Windows tend to reset these settings so you will sadly have to return to this after each major update.
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