When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.
Change Group Policy Settings
If your account is an admin account, and you are still facing the issue, then change the group policy settings:
Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER
Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins
Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.
Temporarily disable UAC
UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings.
Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.
Option 1 – Try to check the integrity of the Hosts file
To check the integrity of the Hosts file, refer to the following steps:
You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.
Option 2 – Try to check the Proxy server
There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
Option 3 – Try to use the Registry Editor
Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
Now exit the Registry Editor and restart your computer to apply the changes made
Option 4 – Flush the DNS cache
You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
ipconfig/release
ipconfig/renew
ipconfig/flushdns
Option 5 – Get rid of any conflicting browser extensions
Open Chrome and press Alt + F keys.
Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
Click the Recycle bin and select Remove.
Restart Chrome and press Alt + F keys again.
Proceed to On Startup and mark Open a specific page or set of pages.
To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
Now restart Google Chrome.
Option 6 – Run a malware scan using Windows Defender
It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
Tap the Win + I keys to open Update & Security.
Then click on the Windows Security option and open Windows Defender Security Center.
Next, click on Virus & threat protection > Run a new advanced scan.
Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes?
Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.
Hiding Steam game activity
Launch Steam on your PC.
Go to the top bar of Steam and click on your name.
Select Profile from the context menu.
Click on the Edit Profile button present at the right section of the window.
Next, click on the My Privacy Settings button.
Now, the Privacy Settings page will be opened.
Scroll down and go to the My Profile section.
Open the drop-down list given next to the Game Details and select the Private option.
Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.
Making profile private
Launch Steam > click on your name > select Profile from the menu list.
Click on the Edit Profile > My Privacy Settings button.
Go to the My Profile and open the dropdown menu.
Click on the Private option.
Now, the changes will be saved automatically.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10.
Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55.
This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.
Option 1 – Try to reset the Microsoft Store cache
Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
Right-click on the start button and click on Command Prompt (administrator).
Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.
Option 2 – Run the Microsoft Store Apps troubleshooter
The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.
To use the Windows Store Troubleshooter, follow the steps below.
Tap Win + I keys again to open the Windows Settings panel.
Go to Update & Security and then go to Troubleshoot.
On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.
Option 3 – Try to re-register the UWP app via PowerShell
First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
After that, execute the “DIR” command to view the list of all the directories in the given location.
Once the list appears, look for the ID of the problematic app and take note of it.
Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished.
In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.
Solution if you can not log into windows due to repeating error
If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10.
Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.
Solution if you can log into Windows
If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account.
The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.
Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013
A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
Open Control Panel and proceed to Program and Features.
Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
Then right-click on it and click the Change button.
Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.
Option 2 – Try to run a System File Checker scan
In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
Once the scan is finished, restart your computer and see if the Windows Script Host error.
Option 3 – Try using a new Guest Account
You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.
Option 4 – Try troubleshooting the problem in a Clean Boot State
Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
Log onto your computer as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
This is a Dynamic Link Library (DLL) error. It results when a program calls upon a DLL file to perform a certain task and the file fails to load as it is damaged. In a nutshell, DLL is a collection of small programs. DLL is called upon by the executable program (EXE) that is running.
The DLL file allows the executable program to run on the system. For example this error may occur when you try to run wizards in Microsoft Office Access such as the Import Wizard, the Report Wizard or the Control Wizard. This error is usually displayed as:
“Error in loading dll”“Object library not registered”
Solution
Error Causes
The error in loading DLL occurs due to numerous reasons. Some of the most common causes include:
The DLL or the referenced DLL is not in a directory specified in the path.
DLL File is damaged due to hard disk errors and registry corruption
Registry key may not exist
Malware errors add malicious codes to the application
Spyware and adware infections
When you come across error in loading DLL, it is advisable to fix it right away as this error can pose serious threats and lead to your PC malfunctioning. It can corrupt programs and put you at risk of data security and privacy threats.
Further Information and Manual Repair
To resolve this error in loading DLL files, you don’t always have to hire a technician even if you don’t have technical knowledge. This error is quite easy to repair.
Here are two ways to resolve error in loading DLL without any professional assistance:
Solution 1: Reinstall the Program
Reinstalling the program can help you resolve this issue. However, when doing this you will first have to uninstall the program and also remove the DLL files from the registry to ensure the update is carried successfully.
In addition to this, you will also have to uninstall some programs that share DLL files with the program that you are removing from your system to reinstall it again. Windows will prompt the DLL shared message if it is being shared by other software on your system.
Though this is a method used to resolve errors in loading DLL this can be slightly tricky and confusing for many.
Solution 2: Repair the Registry and Remove Malware
This is the best, easiest and most efficient way to repair error in loading DLL files.
Did you know 94% of the PC-related errors are triggered by registry corruption and malware infection? To repair the registry and remove malware from your system, you don’t have to download a separate registry cleaner and an anti-virus. Simply download Restoro.
Restoro is a cutting-edge and multi-functional repair tool integrated with powerful utilities like a registry cleaner, system optimizer, and an anti-virus. By running Restoro on your computer you can resolve all the underlying causes for error in loading DLL files in seconds.
Whether the error results from registry corruption or viral infection, Restoro is the only tool you need to run to repair.
It is a safe, efficient and a super functional tool. It has a neat layout, easy navigation, and a user-friendly interface embedded with advanced technology and automated algorithms that scan your entire PC and repair all kinds of PC issues right away. It can be easily operated by even novice users.
Restoro features
The registry cleaner feature repairs DLL errors and corrupt registry. It removes all the unnecessary and obsolete files that have overloaded and damaged the hard disk. It scans and wipes out such files clearing up the disk space. It fixes mis-configured registry keys and settings thus resolving errors in loading DLL files.
If your system is infected by malware it may create Dll.exe malicious files on your system.
If these are viruses, they can damage your system. Malicious software like Trojan and spyware are detected and removed with the help of the privacy error detector module integrated into Restoro.
Other features that are worth mentioning are its backup feature and outstanding Windows compatibility. With Restoro users can create backup files for data recovery in the event of data loss during repair. Also, it is compatible with all Windows versions.
To resolve error in loading DLL files on your system you just have to perform 3 simple steps:
Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it.
Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.
Run Windows Update troubleshooter
Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.
Do a clean boot
Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.
Reset Windows update components to the default
This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.
Disable firewall and antivirus
Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.
Do automatic startup repair
This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.
What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well.
This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy.
Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.
Option 1 – Disable Active History via Registry Editor
Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
Restart your computer to apply the changes you’ve made successfully.
Option 2 – Disable Active History via Group Policy Editor
Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.
Tap the Win + R keys to open the Run box.
Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:
“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”
Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.
Error code 12 is a typical Device Manager error code. It usually pops on the computer screen when the computer experiences device driver problems or system resource conflicts.
Error code 12 is mostly displayed on the computer screen in the following format:
‘This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system.’
Solution
Error Causes
The error code 12 occurs when 2 devices installed on your PC are accidentally assigned the same I/O (input/output) ports or the same direct memory access channel.
This assignment is known to be made either by BIOS (Basic Input/output system) or by the operating system. It can sometimes be assigned by a combination of the two. Also, code 12 can also appear on your monitor screen if the BIOS didn’t allocate enough resources to the device.
Although this error code is not fatal, it is nonetheless advisable to fix it immediately to avoid inconvenience and hassle. This error is most likely to lower and hamper the performance of your system.
Further Information and Manual Repair
Here are some of the easiest and most effective do-it-yourself methods to resolve error code 12 on your PC. To perform these fixes, you don’t have to be technically sound or a computer programmer for that matter. Simply follow the steps to fix the problem right away.
Method 1 - Use the Troubleshooting Wizard to identify the Conflict
To repair error code 12, simply go to the start menu and type Device Manager in the search box. Now go to the Device Properties dialog box. After that click on the ‘General Tab’ and now access Troubleshoot to start the Troubleshooting Wizard.
The Wizard will ask you some questions and provide you a solution accordingly. Follow the instructions and resolution steps provided by the troubleshooting wizard to repair error code 12 on your PC.
Method 2 - Disable the Device to Resolve
By disabling the problematic device in the Device Manager, Windows will ignore that piece of hardware. Once disabled, Windows will then no longer assign system resources to that device and no driver/software will be able to use that device.
To disable, go to the Device Properties in the Device Manager and then click the Driver tab. Click disable located at the bottom of the window. Then you will be prompted with a message stating ‘Disabling this device will cause it to stop functioning. Do you wish to disable it?’ Click yes to continue and then click OK to save changes.
Method 3 - Restore Your PC to its Previous State
Another method to resolve error code 12 is to restore your PC to its previous state when it was working properly.
For this, it is important to backup all your data first to avoid data loss issues that are likely to occur during this process. Creating backups manually can be a time-consuming and tedious task. To save time and quicken the process, it is best to install a program like DriverFIX.
DriverFIX is a user-friendly and intuitive device driver management software that helps backup all your data automatically and efficiently, while simultaneously restores your PC back to its previous state before you encountered problems.
Click here to download DriverFIX on your system to resolve error code 12
Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.
Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.
Here are some common symptoms of mobile phones infected with spyware.
Symptoms of spyware
Random reboots Slow performance Strange text messages Overheating Unusual high data usage Non-familiar apps in the app list The fast drain of the battery Long shutdown time Strange interference and sounds during calls Signs of activity during standby mode
If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.
Common spy apps
There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.
Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.
mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.
Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.
Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.
Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.
Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.
Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.
Remove spyware from your phone
If any of the beforementioned apps are present on your phone you need to remove them right away.
Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.
