Media Player cannot burn some of the files

If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error.

Here’s the complete error message:

“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”

As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:

  • You include a file that’s not an audio file.
  • If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)

To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:

  • Open the Windows Media Player.
  • Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
  • Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
  • In this section, you can find the following options. Make sure to disable them all.
    • Display media information from the Internet
    • Update music files by retrieving media info from the Internet
    • Download usage rights automatically when I play or sync a file
    • Automatically check if protected files need to be refreshed
    • Set clock on devices automatically
  • After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

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Option 2 – Try using the DISM tool

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  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
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Refer to each one of the solutions given below to get started:

Option 1 – Update the Network Adapter drivers

Of course, the first thing you can try to do is to update the Network Adapter drivers to resolve the error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try running the Hardware and Devices Troubleshooter

Apart from the Network Adapter Troubleshooter, you can also run another built-in troubleshooter in Windows, the Hardware and Devices Troubleshooter, as it can also help you in resolving the “Windows could not find a driver for your network adapter” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
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Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
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  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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