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Windows won’t go Sleep, Legacy Kernel Caller

If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue.

In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state.

Step 1: Find out what’s keeping your computer from going to sleep.

To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep.

To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:

“SYSTEM

[DRIVER] USB AUDIO DEVICE

An audio stream is currently in use

[DRIVER] Legacy Kernel Caller.”

Step 2: The next thing you have to do is remove all the external hardware connected to your computer.

In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used.

Step 3: Try using the request override option

The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.

Powercfg -requestsoverride Driver "Legacy Kernel Caller" System

Step 4: Check the streaming and media applications

You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services.

Step 5: Check the devices that can wake your computer

If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.

powercfg –devicequery wake_armed

After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties

Step 6: Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.

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How Does Stellar Phoenix Outlook Repair Work?

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Method One: Enter Valid Product Key

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Method Two: Reinstall Windows 10 Edition that Matches Your Digital Entitlement

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Method Three: Use an Automated Tool

This method involves the use of a powerful automated tool. But why is this important you might ask? A third-party tool is often the best solution when all manual repair efforts fail. Automated tools come equipped to tackle the most serious PC problems including error codes which can cause frustration and result in reduces PC performance.

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Option 1 – Try removing the Proxy

Removing the Proxy might also help you in fixing the “This webpage is not available, Err_Connection_Closed” error. Here’s how you can do it:
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Option 2 – Try using Google Public DNS

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Option 3 – Reset Winsock, TCP/IP & Flush DNS

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Option 4 – Disable both the Antivirus program and Firewall temporarily

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Option 5 – Try to check the network cables and then restart your router

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Option 6 –Try a Network Reset

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Option 1 – Try checking if your graphics card is enabled and update it as well

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Option 2 – Reinstall the Graphics card drivers

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Option 3 – Try reinstalling the game

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Option 5 – Try disabling your monitor’s Sleep functionality

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Option 6 – Run the Blue Screen Troubleshooter

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  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

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Option 2 – Try to uninstall the application or software

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  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to do the Update in a Clean Boot state

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the error 0x800F0923.
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google doc bug

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

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How to remove Converters now

Converters Now developed by Mindspark Interactive is a Browser Extension for Google Chrome and is promoted at their website like a very useful tool for converting PDF and Doc files, alongside with dictionary, and other useful tools. While this might appeal to you the extension hijacks your New Tab page, changing it to Search.MyWay.com

While active, this extension monitors user’s online activity, recording visited websites, clicked links, bought products, and other browsing information. This information is later forwarded or sold to Mindsparks ad network to better deliver user Targeted Ads.

Browsing the internet with ConvertersNow will result in displaying additional ads, sponsored content, and sometimes even pop-up ads injected into various pages or websites throughout your browsing sessions. CovertersNow has been marked as a Browser Hijacker by several anti-virus programs and it is marked for removal.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. There are plenty of reasons why you may experience a web browser hijack; however commercial, advertising, and marketing are the major purposes for their creation. Usually, the idea would be to force users to visit particular websites that are aiming to improve their site visitor traffic and generate higher ad income. Though it might appear harmless, these tools were created by vicious individuals who always try to take advantage of you, so that they can easily earn money from your naivety and distraction. Browser hijackers could also let other vicious programs without your knowledge further damage your PC.

How you can recognize a browser hijack

Signs that an internet browser is hijacked include: the home page of your respective web browser is changed all of a sudden; your web browser is constantly being redirected to pornography websites; default web engine is changed; you are finding new toolbars you haven’t witnessed before; unstoppable flurries of popup ads show up on your computer screen; your web browser starts running sluggishly or presents frequent glitches; Inability to navigate to certain sites, particularly anti-malware and also other security software websites.

So how does a computer get infected with a browser hijacker

Browser hijackers could use drive-by downloads or file-sharing networks or even an e-mail attachment in order to reach a targeted computer system. Many web browser hijackings come from add-on applications, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide the extra features. Also, certain freeware and shareware can put the hijacker inside your computer through the “bundling” technique. Some of the most well-known hijackers are ConvertersNow, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to collect potentially important information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some hijackers could be removed by deleting the freeware they were included with or by eliminating any extension you’ve recently added to your computer. Having said that, most hijackers are quite tenacious and need specialized applications to eradicate them. Furthermore, manual removals require deep system knowledge and therefore can be very difficult task for beginner computer users. You might opt for automatic browser hijacker removal by just installing and running efficient anti-malware software. If you want to eliminate persistent hijackers quickly and effectively, install the top-rated, award-winning Anti-Malware tool Safebytes Anti-Malware.

What To Do If You Cannot Install Any Anti-virus?

Malware can cause several kinds of damage to computing devices, networks, and data. Certain malware goes to great lengths to prevent you from installing anything on your computer system, particularly anti-virus software. If you’re reading this article now, you might have perhaps recognized that a malware infection is the cause of your blocked web traffic. So what to do when you want to download and install an anti-malware program such as Safebytes? Although this kind of issue will be tougher to circumvent, there are some actions you can take.

Install in Safe Mode

If the malware is set to load immediately when Windows starts, entering safe mode could block the attempt. Since only the minimal applications and services start-up in Safe Mode, there are seldom any reasons for issues to occur. You will have to do the following to remove malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, use your web browser to download and install Safebytes. 4) After installation, do a complete scan and let the software program remove the threats it finds.

Download the security software using a different internet browser

Certain viruses may target vulnerabilities of a specific browser that obstruct the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware may be targeting IE’s vulnerabilities. Here, you must switch to another web browser like Chrome or Firefox to download the Safebytes application.

Create a portable USB antivirus for removing viruses

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Try these simple steps to clear up your affected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the instructions to complete the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

Benefits and Features of SafeBytes Security Suite

In order to protect your personal computer from a variety of internet-based threats, it’s important to install an anti-malware program on your personal computer. But with countless numbers of antimalware companies out there, these days it’s hard to decide which one you should buy for your personal computer. A few of them do a good job in eradicating malware threats while many will ruin your PC by themselves. You need to pick out a tool that has got a good reputation and detects not only computer viruses but other kinds of malware also. When considering trustworthy software programs, Safebytes Anti-Malware is undoubtedly the strongly recommended one. Safebytes is one of the well-established PC solutions firms, which offer this all-inclusive anti-malware program. Using its outstanding protection system, this utility will automatically detect and eliminate most of the security threats, which include viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware.

There are lots of amazing features you will get with this particular security product. Listed below are some of the highlighted features included in the product.

Anti-Malware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and eliminate threats which are concealed deep in your PC. Live Protection: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It will constantly monitor your pc for hacker activity and also provides end-users with advanced firewall protection. Safe Browsing: Through its unique safety score, SafeBytes notifies you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the world wide web. High-Speed Malware Scanning Engine: SafeBytes’s very fast malware scanning engine cuts down scan times and extends battery life. At the same time, it’ll effectively detect and remove infected files or any internet threat. Lightweight: SafeBytes is a lightweight application. It consumes a very small amount of processing power as it works in the background therefore you won’t observe any computer performance difficulties. 24/7 Online Tech Support: You can get high levels of support 24/7 if you are using their paid software. To conclude, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your computer system will be protected in real-time once you put this software program to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of ConvertersNow manually instead of employing an automated tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of web browser extensions, you can easily get rid of them via your browser’s extension manager. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you decide to manually delete the system files and Windows registry entries, use the following checklist to make sure you know precisely what files to remove before executing any actions. But bear in mind, this is often a tough task and only computer professionals could accomplish it safely. Furthermore, certain malicious programs are capable to defend against its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: %UserProfile%\Local Settings\Application Data\ConvertersNowTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jbfdncemokhjnhoiohfdjahheefaiaec Registry: HKEY_LOCAL_MACHINE\Software\Wow6432Node\ConvertersNow HKEY_LOCAL_MACHINE\Software\ConvertersNow HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: jbfdncemokhjnhoiohfdjahheefaiaec HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertersnow.dl.tb.ask.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertersnow.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertersNowTooltab Uninstall Internet Explorer
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