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What to do if Windows is stuck in Tablet Mode

To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue.

To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.

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How PUPs affect you?

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Tips on protecting yourself from unwanted software

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Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

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Boot Windows in Safe Mode

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Option 1 – Try to force shutdown your computer

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  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.
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  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.
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Option 4 – Try to repair your corrupted profile via Registry

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  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
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  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Explanation

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Option 1 – Try to set an entry option value in BCD

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Option 2 – Try to specify the BCD file

  • In the elevated Command Prompt, execute this command: bcdedit /store c:BootBCD
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Option 3 – Try to rebuild the BCD files

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On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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Option 1 – Disable GWXUX in the Task Scheduler

You will have to disable the gwxux.exe process to run from the Task Scheduler. Thus, you need to follow the steps below to do so.
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  • Then click on Task Scheduler from the related search results that appear to open it.
  • After opening the Task Scheduler, navigate to Microsoft > Windows > Setup > gwx on the left panel from the Task Scheduler Library.
  • Once you select the GWX folder, you will see two tasks that are listed under that folder. Select both of these tasks and permanently disable them.
  • Restart your computer to apply the changes made and check if the issue is now fixed or not.

Option 2 – Uninstall the KB3035583 Windows Update

  • To uninstall the KB3035583 Windows Update, you need to go to Control Panel, and for you to do that, type “control panel” in the Cortana Search box.
  • After that, click on Control Panel from the related search results given.
  • Once Control Panel is pulled up, search for “View Installed Updates” in the search field from the top right part of the window.
  • Next, click on a link labeled, “View Installed Updates” under the Programs and Features menu.
  • After clicking the link, you will see the list of all the installed updates in your computer from the Windows Updates.
  • Now look for an update named “KB3035583” and select it.
  • You should notice the Uninstall button located at the top portion of the sub-menu ribbon as you can see on the snippet below. Click on that button to uninstall the KB3035583 Windows Update.
  • After uninstalling the update, make sure to restart your computer to apply the changes made.

Option 3 – Try using the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80200056. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
After running the System File Checker, restart your computer and check if the error with the GWXUX.exe file is now fixed or not.
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How to Fix Error Code 0x80072EE2 in Windows 10

Error Code 0x80072EE2 – What is it?

Windows 10 error code 0x80072EE2 usually occurs as a result of a disruption during the upgrade process when users attempt to upgrade their operating system using Windows Update. The disruption may be caused by a loss of Internet connection. Error code 0x80072EE2 may also occur due to problems related to one’s firewall. Common symptoms of this error code include the following:

  • Upgrade process fails to complete
  • A message box pops up highlighting the presence of error code 0x80072EE2

Solution

Restoro box imageError Causes

Upgrade error codes like error code 0x80072EE2 usually occur when disruptions or problems related to system files, or third-party apps prevent Windows Update from completing an upgrade. In the case of error code 0x80072EE2, the most likely cause is a bad Internet connection.

Further Information and Manual Repair

Windows 10 error codes are numerous and so are the solutions to fixing these problems. In most cases, Windows users have access to several manual repair solutions depending on the error code present on their device. These manual repair methods are usually easy to implement, with the exception of a few solutions that require technical knowledge and skills. In such cases, you may need to consider using an effective automated tool or you may contact a Windows repair technician to assist you.

In terms of error code 0x80072EE2, however, no technical skills are required. Manual repair solutions for this error code involve checking and troubleshoot network problems if your connection was disrupted. Also, you may need to check your firewall settings and disable it temporarily to verify whether or not your firewall is preventing you from accessing the upgrade. Further details are provided below.

Method One: Verify Internet Connection

If for whatever reason you lost Internet connection while attempting to upgrade your operating system via Windows Update, your upgrade will time out and error code 0x80072EE2 in Windows 10 may occur. For this reason, it is important for you to check your connection once you notice the presence of error code 0x80072EE2 on your device.

There are many ways you can verify your Internet connection but one of the simplest ways is to first open your preferred Internet browser and type the web address of a site you normally visit. Once you are able to access the website, you will know for sure that your connection is not an issue. Simply restart your PC and reattempt the upgrade.

If you are unable to complete the upgrade process, however, this simply means that there is another issue causing error code 0x80072EE2 to occur. Proceed to the next manual repair method. This method may also apply if you were unable to connect to the Internet.

Method Two: Troubleshoot Network Problems

Though you may be able to access a website or open your Internet browser, there may be other issues affecting your network that are causing the error code to occur. To verify for certain whether or not the issue causing error code 0x80072EE2 in Windows 10 is related to your network, troubleshoot your network using the Network Troubleshooter tool found on your PC.

  • Step one: Type Network Troubleshooter in the search box near the Start button
  • Step two: Select Identify and repair network problems
  • Step three: Wait until the troubleshooter has verified and fixed problems related to the network
  • Step four: Restart PC

Once the issue has been resolved, it is time to verify if the error code is fixed. Open Windows Update then select the option which enables you to access the latest upgrades to your machine. Wait to see if the error code reoccurs or if you can now access the upgrade to your operating system. If the error code reoccurs, move to the next manual repair method.

Method Three: Disable Firewall Settings

Another issue that may be causing an error code to occur is your firewall. To verify if your firewall is preventing you from accessing the upgrade, disable your firewall. If you are using third-party security software, simply open the security app and check its firewall settings. Select disable or turn off the firewall.

Restart your computer, then open Windows Update to reattempt to upgrade your device. If this proves successful, you will be able to access the upgrade. Error code 0x80072EE2 in Windows 10 will no longer be present.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Enable Last Active Click feature
Microsoft has started to use group along with every open window in the Taskbar ever since the release of Windows 10. Early on, they used to show an individual entry for each one of the windows after grouping them which makes the taskbar look cleaner and organized. However, the main issue lies in the fact that you have to hover on your desired window to get on to them. At the time of writing, you need to tap the Ctrl key and click on the taskbar icon to open the last active window but you have to only click on the program’s taskbar icon after you apply the tweak given in this post for the last active window to open. Take note that the “Last Active” windows feature will only work if the taskbar buttons are combined. Before you get started doing the instructions given below, you need to create a System Restore Point first since you will be dealing with registry files and modifying some of the critical settings in Windows 10. Once you’ve done this, proceed to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor. Step 2: If a User Account Control or UAC prompt appears, just click on Yes to proceed to open the Registry Editor. Step 3: Next, navigate to the following registry path:
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced
Step 4: From there, right-click on the right side of the panel and select New > DWORD (32-bit) and then name it “LastActiveClick”. Step 5: After that, double click on the newly created DWORd to modify its value. Put “1” as its value data. Step 6: Then click OK and close the Registry Editor. Step 7: Now restart your computer to successfully apply the changes made. Note: In case you want to revert back to the default configuration, all you have to do is set the value data of LastActiveClick to “0” or simply delete that DWORD and restart your computer to successfully apply the changes made.
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Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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