What to do if Windows is stuck in Tablet Mode

Error 1753 - What is it?

Error 1753 is an RPC endpoint mapper error code. This code is typically displayed as "EPT_S_NOT_REGISTERED" or sometimes as the hexadecimal value 0x6D9.  Error 1735 indicates that there are no more endpoints available from the endpoint mapper. To understand this better, basically, RPC is an inter-process communication (IPC) method. This is used by clients and servers for communication purposes. RPC is used by programs to execute programs on a server computer. The perfect example of this is Microsoft Outlook. You communicate with Microsoft Exchange Server using RPC. This enables you to send and receive emails. When you use Microsoft Outlook to send emails, your computer sends a message to the server computer in an obscure coding. The server responds to your computer with another message that contains the results of the executed program. This is all being carried at the backend of the running program. Integral to this is the endpoint. The endpoint includes the name, port, or a group of ports on a computer that is monitored by the server for incoming client requests. This is a network-specific address to be precise. The endpoint mapper is the part of the RPC subsystem that is responsible for dynamically assigning endpoints to the server. When this function fails it leads to error 1753 message display. It shows that RPC service is not available.

Solution

Error Causes

The error code 1753 indicating RPC endpoint mapper service failure is triggered due to multiple reasons. These include:

• Windows registry damage and corruption
• Malfunctioning of the hardware
• Spyware intrusion or viral infections
• Device driver conflicts

Further Information and Manual Repair

This error code may cause a great deal of inconvenience to execute programs that are dependent on the server. It can lower your productivity and performance. To avoid the hassle, it is advisable to repair the error 1753 immediately. The best way to resolve this error 1753 in seconds is to download Restoro. By using this repair tool, you can fix the error right away for free without paying hundreds of dollars to a professional expert. Restoro is a new and innovative PC fixer integrated with an automated algorithm and intuitive technology that enables users to sit back and relax while Restoro runs on the system and detects all PC-related issues in the shortest time. In just a few clicks you can resolve even the mightiest PC issues like the error code 1753 RPC endpoint mapper problem and resume back to the program in no time.

Why Restoro

It is efficient and user-friendly. Restoro can be used by users of all levels so even if this is your first experience using a repair tool, you don’t have to worry. To operate it, you don’t have to be a computer programmer or have sound technical expertise. It is simple and very easy to use. The layout is simple and neat complimented nicely with easy navigation and a sophisticated user interface. Restoro is a high and multi-functional error tool embedded with powerful, performance-driven, and value-adding utilities, all in one. So, whether the error code 1753 is triggered due to a viral infection on your system or registry corruption, you don’t have to look for different tools to resolve the error, simply run Restoro to fix the issue right away. Restoro includes a dynamic registry cleaner that detects all registry issues and wipes out the clutter from the hard disk like junk files, internet history, and invalid entries which is by the way the number cause for registry corruption leading to error 1753. It clears up disk space and RAM and repairs the misconfigured system files and corrupt registry in seconds thus resolving error 1753. Restoro also functions as a system optimizer thus boosting the speed and performance of your PC massively and reducing boot time. In addition to this, it also has a backup feature.  This tool is embedded for safety purposes. This feature enables you to create backup files on your PC before you start system repair. This helps you recover data in the event of data loss during system repair. To get started:

• Click here to download and install Restoro on your system
• After installation, run it to scan for errors like 1753
• Now press the repair tab to resolve

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:

• In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
• After that, you will see a list of apps, and here, click on the “Change Settings” button.
• Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
• Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and click on the “View” option located at the top.
• After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
• Then click on the “End Task” option and close the Task Manager.
• Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.

• Click on the Windows key and then click on the icon for Settings.
• From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
• Next, click the “Add someone else to this PC” option.
• After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
• Type in the credentials for the new account you are creating and click on Next.
• After the account is created, click on the account and then select the “Change account type” option.
• Click on the drop-down menu and select the “Administrator” option and then click on OK.
• Now sign out of the current account and sign in to the new one and then open Google Drive again.

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them. Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

• Tap the Win + R keys to open the Run dialog box.
• Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
• From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

• Go to the C:\Windows WinSxS folder.
• Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
• After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

• Tap the Win + R keys on your keyboard to open the Run utility.
• And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
• From there, select all the files and tap the Shift + Delete key combination.
• After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
• Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

• First, open the Indexing Options using the Search bar.
• Next, click on the appropriate listing, e.g. Users folder.
• After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
• Then click on the “Rebuild” option under the Troubleshooting section.
• Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.

• Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
• After that, click on Properties to open the Properties mini window.
• From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
• Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
• Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Error Code 0x8024002e - What is it?

Windows 10 error code 0x8024002e is related to the Windows update service. When you see the error code displayed on your screen, it means that the Windows update service has been blocked or not working. As a result of this error code, your computer might lag and the system may freeze while performing normal operations. The error may read as follows:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information this may help: (0x8024002e)”.

Common symptoms include:

• Slow computer performance
• System freezes while performing normal operations or freezes while multitasking
• BSOD error is showing
• Some unwanted files get opened automatically
• Updating is not possible

Solution

Error Causes

This error code appears because of the following reasons:

• Incomplete installation of the Windows operating system
• Incorrect registry entry
• Corrupt or damaged system files
• The computer has come under a virus attack
• Miscommunication between the computer and the Windows Automatic Update service

The decline in RAM or outdated Hard Disk Drive

Further Information and Manual Repair

Method 1:

• Remove any external media connected to the computer
• Crash reboot your PC 2 to 3 times.
• Now check if you are still having the problem.

If the problem still persists, try the following methods if you are able to boot to the desktop and check for the problem.

Method 2:

Changing Windows Update property to automatic: You might see this error if your Windows update property is set to manual. Follow the steps below to change it to automatic. Open Task Manager.

1. Click on the Services tab. Find “Open Services” at the bottom of the window.
2. A new window will pop up. Scroll down and find “Windows Update” from the list. Double click on the Windows Update. It will open its properties.
3. Select Automatic for ‘Startup Type.’ Click Apply, Start, and OK.

Now, try the Windows Update and check if you are still getting the error message. If the problem isn’t resolved, reboot your PC for the changes to take effect and then try again.

Method 3:

Disable Antivirus program: If you have any antivirus installed on your PC, you might need to disable it first and see if that helps. Although, most of the antivirus makers have made changes to work smoothly with Windows 10, it is a new Operating System and some antivirus may cause conflict. Disable the antivirus and check for updates to see if it is preventing you from updating your system and displaying the error code 0x8024002e.

Method 4:

Run inbuilt Windows update troubleshooter. Follow the steps given below:

1. Press Windows + W keys on your keyboard to enable the search option.
2. In the Search box type Troubleshooting.
3. Click on View all
4. Click on Windows update and follow the prompts to run the troubleshooter.

If the issue persists, try Method 5

Method 5:

Run the System File Checker tool (sfc.exe):

1. Open Command prompt.
2. Type sfc /scannow and hit Enter.
3. The sfc /scannow will scan all protected system files and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%System32dllcache. The %WinDir% has the Windows Operating System folder. For example, C:\Windows.

Do not close the Command prompt window until the verification is 100% complete. The command prompt will show the scan results when it is done. After it is done, you may receive one of the following messages:

“Windows Resource Protection did not find any integrity violations.” This means you do not have any missing or damaged system files.

OR you may receive a message saying:

“Windows Resource Protection could not perform the requested operation.”

To resolve this problem, run the System File Checker in safe mode and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%WinSxSTemp.

OR you may also receive a message saying, “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.” OR you may receive a message saying, “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.”

What is Runtime Error 339?

Runtime Error 339 is a common error code format that appears when a computer overloads with too much data. However, in some cases, it may occur due to the missing registry keys, DLL files, or during installation. It may lead some programs to shut down all of a sudden and may also corrupt files on the system.

Solution

Download Available to Completely Repair Runtime Error 339

Error Causes

This error code is alarming as it is a critical sign of an unstable system followed by improper maintenance of the computer. The potential risks associated with the Runtime Error 339 include:

• System startup issues
• Slow PC performance
• System crash and failure
• System file corruption

Therefore, to avoid these risks and system failure, it is advisable to fix the runtime error 339 immediately.

Further Information and Manual Repair

If you have a Runtime Error 339 issue on your computer, here is a great way how you can fix it right away:

Scan For Viruses

Improper maintenance of the computer indicates that your system might be exposed to viruses and malware. Viruses can modify the Windows registry and lead to Runtime Error 339. Therefore, first, it is important to scan for viruses on your PC.

Identify Software that Causes Errors

Scanning will help you identify software that produces this error on your PC. Once you identify them, either uninstall them or update the program. To uninstall the program, go to the Control Panel and then click on the Add/Remove program if you have Windows XP, if not then click on the Programs and Features item. Now delete the program from your system.

Obtain the Latest Version of the Installer and Re-install the Deleted Program

Once you get your hands on the latest version of the installer, run it on your system by following the on-screen instructions. Install the program. There is also another way to fix Runtime Error 339 and that is by downloading the Runtime Error tool.

Use a Professional Runtime Error Fixer Tool

To fix the error you can also use a professional Runtime Error fixer tool to scan for viruses on your PC. It is available for free download here. Download the tool and install it on your computer. Simply scan your PC after installation. Click the repair button once the scan is complete. This tool fixes problems in just a few minutes.

If you got an error message saying, “Folder Redirection Failed, Failed to build the list of regular subfolders, Access is Denied” after you configured a new Group Policy Object or GPO which redirects User folders to a new network share or when you click on Reset default location under the Windows File Explorer or Folder Options, then you’ve come to the right place as this post will show you how to resolve this kind of error on your Windows 10 computer. Follow the given options below carefully to fix the “Folder Redirection Failed” error.

Option 1 – Take Ownership of the folder

If you are not able to access the folder could be one of the reasons why you’re getting the “Folder Redirection Failed” error and so you need to take ownership of the folder to resolve the problem. Before you proceed, make sure that your account is an admin account.

• First, locate the concerned folder and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

Option 2 – Try to add Authenticated Users or Domain Computers

Make sure that the Folder Redirection group policy removal option is set to “Redirect the folder back to the user profile location when the policy is removed” when using the Folder Redirection. After that, you have to add Authenticated Users group with the “Read” permissions on the Group Policy Objects or GPOs. And if the Domain computers are part of the group of “Authenticated Users”. Note that by default, the “Authenticated Users” have these permissions on any new Group Policy Objects or GPOs. Once again, you have to add just “Read” permissions and not “Apply Group Policy” for “Authenticated Users”. Furthermore, to fix the “Failed to build the list of regular subfolders” errors, here are some options that could help.

Option a – Try to clear disk space

You might have to check if your disk is running out of space because if it is, then it will fail to create a list abruptly. And so you need to free up some disk space. You can either check on the files manually especially if you tend to keep your files at random places in your disk drive.

Option b – Find the Target route

You need to find the target route of the folder and then restore it if you are getting the “Failed to build the list of regular subdirectories” when you try to relocate the folder to the original location.

Option c – Try to change Ownership/Reset Defaults for all the User folders

If the “Failed to build the list of regular subdirectories” error pops up when you are trying to move a large number of files from one location to another, then you need to change the ownership of the folders as pointed out earlier.

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

• To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
• Then go to the File tab and select “Run new task”.
• After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Socket Error 10013 - What is it?

Socket error 10013 is an error code that often pops on the screen when you try to access the server. This error code restricts your permission to access. It shows that your permission request was denied. The error message is displayed in the following format:

“Socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions”

Solution

Error Causes

Narrowing down a particular reason for the cause of socket error 10013 is difficult, typically because this error code can be generated due to several reasons. Here are some of the common reasons for its occurrence on your PC:

• High-security set up- Firewall or an antivirus program
• Too many functions tied to the same driver confuses the socket
• Outdated drivers
• Malware

The good news is that the socket error 10013 is not fatal. However, it is advisable to fix and resolve the issue to avoid inconvenience.

Further Information and Manual Repair

Here are some of the best, quickest and easiest methods to work around the problem and resolve socket error 10013 without any hassle or delay.

Method 1 - Turn off Firewall

Believe it or not, a high level of internet security measures like Firewalls and anti-virus programs are a common cause of socket error 10013. Firewalls are made to protect a computer from harmful connections but sometimes it may also restrict server connections, considering them as a threat to your system security. Due to this, permission access is adamantly denied. To resolve this issue on your PC, the best way to go about is to turn off your Firewall or any other anti-virus programs installed on your system. Once you turn off these programs, try accessing the server again. The majority of the time the issue is resolved by carrying this step. Nonetheless, if the error still persists, try the methods given below.

Method 2 - Check the Permissions section of the Firewall Program

Another way to resolve this is to check the permission section of the Firewall program and check for the server. If the server is not listed, contact the Internet Service Provider (ISP) and ask for help in adding the server to the list.

Method 3 - Update Drivers

The outdated driver may sometimes be the reason for the socket error 10013.  The socket may no longer use the drivers installed on your PC which is why permission to access the server is not granted. When this is the reason, try updating the drivers to resolve. For new drivers, visit the software manufacturers’ website, download, and install.

Method 4 - Scan for Viruses and Malware

Another alternative is to scan for viruses and malware. Sometimes the cause for the error is a viral infection. Therefore, remove them to resolve. The best way is to download Restoro. This is a user-friendly and next-generation PC Fixer embedded with 6 scanners including a powerful anti-virus. It scans your entire PC and removes all types of viruses including malware, adware, spyware, and Trojans in seconds. Click here to download Restoro.