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Diagnosing your PC/Preparing Automatic Repair

Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen.

Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.

Option 1 – Try disabling the automatic Startup Repair

The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.

  • Click on Troubleshoot and go to the Advanced options.
  • After that, select Command Prompt and execute the following command:

bcdedit /set recoveryenabled NO

  • Restart your computer after that and then check.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.

  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 3 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.

  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

  • Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.

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  • After that, type in “sysdm.cpl” in the field and tap Enter.
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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

  • Once you get to the Welcome Screen part, click on Next.
  • Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
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  • Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
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Option 2 – Disable the Secure Boot in the BIOS

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  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them
  • Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.
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Option 1 – Try to restore Recycle Bin

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Option 2 – Try to recreate the Recycle Bin

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  • Afterward, switch to the View tab when the Folder Options window appears on your screen and select the “Show hidden files, folders, and drives” option.
  • And then unmark the checkbox next to the “Hide protected operating system files (Recommended)” option and click on both the Apply and OK buttons, respectively.
  • Next, go back to the File Explorer and click on “This PC” located on the left bar and go to the C: drive.
  • From there, you will find a file named “$Recycle.Bin” located at the top.
  • Open this folder to access its contents and you should see the Recycle Bin icon located at the top.
  • After that, right-click on the Recycle Bin icon and click on the “Send To” option and then click on “Desktop (create shortcut)”.
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Note: Even though this icon is quite similar to the original one, it actually differs from it. The difference is that you won’t see if fill up when you delete files and you can’t simply empty it by right-clicking on the shortcut. On the other hand, you can still drag items into it just like with the original one. So when you want to empty the content of the newly restored Recycle Bin, you just have to double-click on the shortcut and right-click on the recycle bin in the window that appears, and select the “Empty Recycle Bin” option. In addition, now that you’ve set up the Recycle Bin shortcut, you have to re-activate the “Hide protected operating system files” to keep the important files and folders in your computer hidden.

Option 3 – Try to repair the Recycle Bin

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  • After that, input each one of the commands listed below sequentially to execute them:
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  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

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An Easy Guide to Fixing Mingwm10.dll Error Code

Mingwm10.dll Error Code - What is it?

Mingwm10.dll is a dynamic link library file. This file is associated with the gaming program called the Adventures of Tintin developed for Windows OS by Ubisoft. Like all other DLL files, Mingwm10.dll file also contains small programs that are used to load and run this gaming program on your PC and several other programs developed by Ubisoft. Mingwm10.dll error code may occur when this file fails to run and load the Adventures of Tintin, the game on your PC. This error may appear on your PC in different formats such as:
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Solution

Restoro box imageError Causes

Mingwm10.dll error code is triggered due to a plethora of reasons. These include causes like:
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  • Viral infection
  • Hardware failure
  • Corrupt or missing Mingwm10.dll file
Though this error is not fatal nonetheless it is advisable to fix it promptly to ensure you are able to access your desired program successfully without any restriction. Please note, this error can become a major PC threat as the underlying causes are registry corruption or viral infection.

Further Information and Manual Repair

Listed below are some of the best, proven, and easy DIY methods to help you resolve the Mingwm10.dll error code on your system. These are simple methods and require no technical expertise or know-how.

Method 1 - Restore the Missing File

As mentioned above DLL are shared files, there is a possibility that you accidentally deleted the Mingwm10.dll file on your system while uninstalling a program developed by Ubisoft. In such an event, the best and the easiest way to fix the error is to check your recycle bin and restore the deleted Mingwm10.dll file on your system.

Method 2 - Download Mingwm10.dll File from a Reliable Website

If you are unable to locate the missing Mingwm10.dll file in the recycle bin, then another method to fix the issue can be to download the Mingwm10.dll file from a trusted website. The reason why we say trusted is that viruses often enter computer systems when users download files from unreliable websites. So, to avoid bigger problems first make sure the site you select to download the Mingwm10.dll file is authorized and trusted.

Method 3 - Update Outdated Drivers

Hardware failure is related to outdated drivers. If the cause of the Mingwm10.dll error code is hardware failure, simply update the outdated drivers to resolve. Since the Mingwm10.dll file is used to run and load Adventures of Tintin, a gaming software program, then most probably the error is caused because of the outdated video card driver. Therefore update it to fix the issue. For this, go to the start menu, type Device Manager in the search bar. Once it opens use the driver update wizard to make updates. The wizard will walk you through the entire process, making the driver update task easy.

Method 4 - Repair the Corrupt Registry

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If you are a kid or in your teenage years you maybe will be not familiar with Commodore 64 but we are welcoming you anyway to go with us on this journey through time and find out about one of the most influential and beloved home computer of all time.

commodore 64History of Commodore

Firstly shown to the world in January of 1982, at the Consumer Electronics Show, C64 caught attention right away with its low price of only $595. Although it had some issues like limited functionality in some fields and a non-wide range of use by 1984 its price dropped below $200 and it cemented itself as an affordable home computer for the middle class. In as same year Apple has released their Apple II computer with far superior capabilities, commodore 64 remains a middle-class favorite due to its price. Also, the company has decided to distribute its homemade computer via some other means including not only just electronics stores specialized in that kind of equipment but in general shops and big department stores, through toy stores and book shops as well as through specialized dealers. This has given C64 a more competitive edge and mixed with the affordable price it soon became a staple of home computing. c64 storeWith sales booming and the early reliability issues with the hardware addressed, software for the C64 began to grow in size and ambition during 1984. This growth shifted to the primary focus of most US game developers. The two holdouts were Sierra, who largely skipped over the C64 in favor of Apple and PC compatible machines, and Broderbund, who was heavily invested in educational software and developed primarily around the Apple II. In the North American market, the disk format had become nearly universal while cassette and cartridge-based software all but disappeared. So most US-developed games by this point grew large enough to require multi-loading. At a mid-1984 conference of game developers and experts at Origins Game Fair, Dan Bunten, Sid Meier, and a representative of Avalon Hill said that they were developing games for the C64 first as the most promising market. By 1985, games were an estimated 60 to 70% of Commodore 64 software. Over 35% of SSI's 1986 sales were for the C64, ten points higher than for the Apple II. Everything was great for Commodore but the industry was moving forward and by the year 1988, PC compatible computers were stated to be the largest and fastest-growing home entertainment systems pushing C64 on to second place. Also, Nintendo’s gaming system has started to take hold in the world with amazing 7 million systems sold in 1988 only. By the year 1991, many developers exited the gaming market for Commodore 64 home computer system and its popularity started to fall due to lack of software and not so many hardware changes. commodore salesCommodore announced that the C64 would be finally discontinued in 1995. However, only one month later in April 1994, the company filed for bankruptcy. When Commodore went bankrupt, all production on their inventory, including the C64, was discontinued, thus ending the C64's 11 and a half year production.

Legendary titles

The history of Commodore 64 is interesting ones and I believe that it has done much for computers in general, yes it ran 11 years and that seems like a small-time, but remember that it was 11 years of C64 alone, there were other computers released by the company but none except arguably AMIGA 500 has not reached that much popularity as Commodore 64. That being said the system has left some of the great titles in its catalog that are great to be played even today and have been classic games on other platforms, even on PC itself. That being said I am giving you the top 100 games for Commodore 64:
  1. maggotZak McKracken and the Alien Mindbenders
  2. Pirates!
  3. Maniac Mansion
  4. IK+
  5. Bubble Booble
  6. Turrican II: The Final Fight
  7. Last Ninja 2
  8. Space Rogue
  9. Ultima IV: Quest of the Avatar
  10. Archon: The Light and the Dark
  11. Turrican
  12. Wasteland
  13. Defender of the Crown
  14. Elite
  15. Ultima V: Warriors of Destiny
  16. Laser Squad
  17. Prince of Persia
  18. Impossible Mission
  19. U.L.E.
  20. Pool of Radiance
  21. Bruce Lee
  22. Paradroid
  23. Project Stealth Fighter
  24. Curse of the Azure Bonds
  25. Ultima III: Exodus
  26. Legacy of the Ancients
  27. Winter Games
  28. Leaderboard Golf
  29. Supremacy
  30. Airborne Ranger
  31. Exile
  32. Last Ninja, The
  33. World Class Leader Board
  34. MicroProse Soccer
  35. Project Firestart
  36. Boulder Dash
  37. Summer Games 2
  38. Great Giana Sisters, The
  39. Neuromancer
  40. Mad Doctor
  41. Mail Order Monsters
  42. Zork I: The Great Underground Empire
  43. Buck Rogers: Countdown to Doomsday
  44. Katakis
  45. Bard's Tale, The: Tales of the Unknown
  46. WIzball
  47. Times of Lore
  48. Emlyn Hughes International Soccer
  49. Ultimate Wizard
  50. Alternate Reality: The Dungeonalternate reality dungeon
  51. World Games
  52. Leaderboard Executive
  53. California Games
  54. Samurai Warrior: The Battles of Usagi Yojimbo
  55. Summer Games
  56. Creatures 2: Torture Trouble
  57. Gunship
  58. Space Taxi
  59. International Karate
  60. Silent Service
  61. Bard's Tale III, The: Thief of Fate
  62. Seven Cities of Gold
  63. Armalyte
  64. Raid on Bungeling Bay
  65. Alter Ego: Male Version
  66. Enforcer: Fullmetal Megablaster
  67. Detective Game, The
  68. Creatures
  69. Skate or Die!
  70. Heart of Africa
  71. E.R.O. - Helicopter Emergency Rescue Operation
  72. Way of the Exploding Fist, The
  73. Stunt Car Racer
  74. Wizard of Wor
  75. Bard's Tale II, The: The Destiny Knight
  76. Mayhem in Monsterland
  77. Train, The: Escape to Normandy
  78. Jumpman
  79. Champions of Krynnchampions of krynn
  80. Pitstop II
  81. Barry McGuigan World Championship Boxing
  82. Montezuma's Revenge
  83. Boulder Dash II: Rockford's Revenge
  84. Spy vs Spy
  85. Mercenary: Escape from Targ
  86. Midnight Resistance
  87. Lords of Midnight
  88. Lode Runner
  89. Castles of Doctor Creep, The
  90. Boulder Dash Construction Kit
  91. Buggy Boy
  92. Racing Destruction Set
  93. Dino Eggs
  94. Realm of Impossibility
  95. Rainbow Islands
  96. Beach-Head II: The Dictator Strikes Back
  97. Barbarian: The Ultimate Warrior
  98. Grand Prix Circuit
  99. Head Over Heels
  100. Sentinel, The

Commodore 64 emulator and game ROMs

Commodore 64 might be in the past but its legacy still lives on even today through emulators and ROMs for emulators. You can even purchase one in working condition if you want and relive the full experience as it once was. vice c64 emulatorIf you are not keen on spending money for reliving and checking games or software of C64 here are some links to help you to at least experience part of it completely free. Commodore 64 Emulator C64 Game ROMs

Conclusion

It is without a doubt that the C64 home system has made a great mark on home computers echoing even today and I am very grateful that I have been part of it as a kid. Sometimes today I will still spin some old classic via emulator just for nostalgia and enjoy its simplicity. Thank you for reading the article and I hope to see you soon again.
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A Quick Guide to Fixing the Flash.ocx Error on Your PC

Flash.ocx Error - What is it?

To understand this error, first, it is important to understand what Flash.ocx actually is. Flash.ocx is basically a flash plug-in or ActiveX file that is responsible for the adobe flash player to work on the system. The Flash.ocx error triggers due to issues in the Adobe flash player.

Solution

Restoro box imageError Causes

The error Flash.ocx may occur due to many reasons. These include:
  • Flash player corruption
  • Corrupted and broken Active X components
To this error code is not fatal but nonetheless it is still advisable to fix it right away to avoid inconvenience when using Flash player. The inability to run the Flash Player smoothly will hinder you from watching videos on your PC and playing exciting web-based games.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a professional and spend hundreds of dollars. This error code is quite easy to fix. You don’t need to be technically sound to resolve this error code. Simply follow the methods give below to fix the Flash.ocx error code in a few minutes.

Method 1: Reinstall the Flash Player

If the error occurs due to the corruption of the Flash Player, then it is advisable to reinstall the player on your PC. However, before you do that first remove the previous versions of Adobe Flash Player on your system. If the previous corrupted version is not removed properly, then you will be unable to re-install it properly on your PC again. Go to the Add/Remove Programs and find the Flash Player and uninstall it. Make sure the files are also removed from the registry. Once you have successfully uninstalled the corrupted version, now go to the official website of Adobe Flash Player and download the utility from the website. Install it and run it on your system. If it works, then this means the error is resolved. However, if the error still persists, then try method 2.

Method 2: Download Restoro to Fix Active X components

Another reason for Flash.ocx error code can be broken or corrupted Active X components. If this is the issue, then the best way to resolve it is to download Restoro. This is a multi Reimagefunctional and advanced PC Fixer deployed with multiple high-performance scanners including Active X and Class scanner. The Active X and Class scanner perform an entire PC scans for corrupt and broken Active X entries along with missing software paths and invalid combinations. After the scanning process is complete, it repairs and restores the components back to normal. Thereby resolving the Flash.ocx error right away and ensuring smooth video browsing over the web. Restoro is an efficient and a safe program. It has a user-friendly interface and easy navigations. It can be used by all level of users. Besides the Active X scanner, it includes 5 more value-added utilities like a registry scanner and an antivirus to name a few. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve Flash.ocx error code now!
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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There is no internet when WIFI is connected
If your WIFI signal is strong but you can not connect to the internet then keep reading in order to find out why this happens and what can you do to fix it. One very important thing to know and understand is that WIFI and the internet are two different things and that they altho connected and working together are basically 2 things. WIFI is a name for a group of technologies that are using radio vawes to connect to the router in order to access the internet. The Internet itself is series of computers all connected in LAN. Think of WIFI like some invisible cable that connects your computer to the router. When we put things into perspective this way it becomes clear that we can indeed have a strong WIFI signal and that we are connected to the router but the router itself is not connected to the internet. So basically troubleshooting an internet connection is troubleshooting the router itself. The most common approach is to reset the router, turn it off, then back on, check cables, etc. But be sure that if your WIFI signal is strong and you can not access the internet it is a router issue.
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