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Windows computer shuts down instead of Sleep

As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep.

This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it.

There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

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Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
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Option 2 – Try disabling the hardware-accelerated video encoding

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Option 3 – Try to update the Microsoft Photos app

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Option 4 – Try resetting the Photos app

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  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
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Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
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Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

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Further Information and Manual Repair

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NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

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Method Three: Run the Update Troubleshooter for Windows

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Method Four: Execute A Clean Boot

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Method Five: Reset Windows Update Components

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Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
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Method Six: Disable Third-Party Antivirus

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Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
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/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

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Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

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Create System Image using PowerShell

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Use third-party imaging software

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Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Restoro box imageError Causes

Error 504 can be triggered by many causes such as:
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  • Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

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Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
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  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
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  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
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Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
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  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
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From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer. 1) Download the anti-malware on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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MS Edge, autoplay video blocking coming
Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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How to place control panel in File explorer
Recent Windows updates have been slowly but surely moved a lot of control panel features into settings. This indicates that in the long term goal is probably to get rid of the control panel altogether. No matter how the setting app is easy to use and good there are still things in the control panel that we need and we will still need until they are all moved in the setting application. There are several ways to open and get to the control panel from run dialog to shortcut keys but one perhaps more convenient and easiest way is to just simply have in file explorer right beside hard drives double click away. In order to place the control panel icon inside file explorer, we will need the help of our old friend: the registry editor. As always playing with the registry editor can cause some instability and it is always a smart thing to back up it first before attempting any kind of edits.

Registry editor adding a key

To open registry editor press ⊞ WINDOWS + R to open the run dialog and inside type in REGEDIT followed by ENTER Once the registry editor is opened locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer Right-click on the NameSpace folder on the left navigation pane and then select New > Key Rename the key with {21EC2020-3AEA-1069-A2DD-08002B30309D} (This CLSID code will add access to the Category view of the Windows 10 Control Panel) or with {26EE0668-A00A-44D7-9371-BEB064C98683} (This CLSID code will add access to the large icons view of the Windows 10 Control Panel) Save and exit the registry editor Now when opened, file explorer will show a control panel icon for easy access.
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Device attached to system is not functioning
If you are trying to connect your mobile or external device to your Windows 10 computer but suddenly encountered an error saying, “A device attached to the system is not functioning”, read on as this post will guide you on how you can resolve this error using a couple of potential fixes. In this case, it is possible that the connected device is not working for some reason and this error pops up when you connect your device or when you try to move or copy files from your computer to your external device and vice versa. As you can see, the error message is pretty straightforward, and it mostly occurs when you connect plug and play devices such as USB drives, printers, external storage devices, and many more. And when you open the Device Manager to check the device, you will most likely see a yellow exclamation mark on the device which indicates that the device is currently having problems. To fix this problem, there are several options you can check out. You need to check the status of the device or check the compatibility between the external device and the drive types. You also have to make sure that the device is connected properly or check if the device has been formatted properly. For more details, follow the given suggestions below.

Option 1 – Try to check the status of the device

The first thing you can do to get rid of the error is to check the status of the external device, especially if it’s a plug-and-play device. So when your computer boots, check if it is able to detect the device or not.

Option 2 – Try to check the compatibility between the external devices and drivers

As you know, when you connect an external device to your computer, Windows installs drivers to communicate with the device, the same way as any hardware you connect to the motherboard and if the driver ends up getting corrupted or is incompatible, then you need to update the device driver. To do that, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the driver the external device related to and then right-click on each one of the Device drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the device drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 4 – Check if the device is formatted properly

You might also want to check if the external device is properly formatted especially if you’ve recently formatted it. If a device wasn’t formatted properly, then it’s no wonder why you’re getting the “A device attached to the system is not functioning” error. To fix this, you need to use Disk Management. From there, you can find the devices connected but are not visible. If you are using an admin account, then to fix this error, you have the option to format the drive or create new partitions using the interface. Once you do this, it should resolve the problem.

Option 5 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect your device or copy the files to your external device again and check if the error is now gone.
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