Logo

Windows computer shuts down instead of Sleep

As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep.

This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it.

There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Could not configure one or more components
If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:
“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”
When you check on the Windows 10 rollback log, you will see a part with the “iisetup.exe” that’s related to the abort. Usually, the upgrade process completes over 50% and gets stuck and then rolls back later on and generates the error logs. This kind of error, in most cases, appears during the upgrade of Windows 10 and is related with the Internet Information Services or IIS in Windows 10. For some unknown reason, it restricts the installation or the upgrade which causes the error to appear. To fix the “Windows could not configure one or more system components” error, you can try to remove the IIS from the Windows Features or rename the “inetsrv” folder. You could also move all the folders related to IIS to another drive. For more details, refer to the options provided below.

Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:
  • First, you have to boot into the Advanced Recovery Mode and from there, open Command Prompt.
  • Next, execute this command to rename the folder from this location, C:Windowssystem32inetsrv: rename C:/Windows/system32/inetsrv/inetsrv.old
  • Once done, boot into your computer normally and try to upgrade Windows 10 again, and check if the problem is fixed or not.

Option 3 – Try to move the folders related to IIS to a different drive

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, look for the Application Host Helper Service from the list of services and stop it.
  • Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
  • Next, tap the Ctrl + X keys and paste the folders to another drive.
  • After that, start the update process for Windows 10 again.
Read More
Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
Read More
Software review series: Wolfram Mathematica
For three decades, Wolfram Mathematica has defined the state of the art in technical computing and provided the principal computation environment for millions of innovators, educators, students, and others around the world. Widely admired for both its technical prowess and elegant ease of use, Mathematica provides a single integrated, continually expanding system that covers the breadth and depth of technical computing—and seamlessly available in the cloud through any web browser, as well as natively on all modern desktop systems. With energetic development and consistent vision for three decades, Mathematica stands alone in a huge range of dimensions, unique in its support for today's technical computing environments and workflows.

A Vast System, All Integrated

Mathematica has nearly 5,000 built-in functions covering all areas of technical computing—all carefully integrated so they work perfectly together, and all included in the fully integrated Mathematica system.

Not Just Numbers, Not Just Mathematica But Everything

Building on three decades of development, Mathematica excels across all areas of technical computing—including neural networks, machine learning, image processing, geometry, data science, visualizations, and much more.

Unimaginable Algorithm Power

Mathematica builds in unprecedentedly powerful algorithms across all areas—many of them created at Wolfram using unique development methodologies and the unique capabilities of the Wolfram Language.

Higher Level Than Ever Before

Superfunctions, meta-algorithms... Mathematica provides a progressively higher-level environment in which as much as possible is automated—so you can work as efficiently as possible.

Everything Is Industrial Strength

Mathematica is built to provide industrial-strength capabilities—with robust, efficient algorithms across all areas, capable of handling large-scale problems, with parallelism, GPU computing, and more.

Powerful Ease of Use

Mathematica draws on its algorithmic power—as well as the careful design of the Wolfram Language—to create a system that's uniquely easy to use, with predictive suggestions, natural language input, and more.

Documents As Well As Code

Mathematica uses the Wolfram Notebook Interface, which allows you to organize everything you do in rich documents that include text, runnable code, dynamic graphics, user interfaces, and more.

The Code Makes Sense

With its intuitive English-like function names and coherent design, the Wolfram Language is uniquely easy to read, write, and learn.

Make Your Results Look Their Best

With sophisticated computational aesthetics and award-winning design, Mathematica presents your results beautifully—instantly creating top-of-the-line interactive visualizations and publication-quality documents.

150,000+ Examples

Get started with almost any project with help from 150,000+ examples in the Documentation Center, over 10,000 open-code Demonstrations in the Wolfram Demonstrations Project—and a host of other resources.

Instant Real-World Data

Mathematica has access to the vast Wolfram Knowledgebase, which includes up-to-the-minute real-world data across thousands of domains.

Seamless Cloud Integration

Mathematica is now seamlessly integrated with the cloud—allowing sharing, cloud computing, and more in a unique and powerful hybrid cloud/desktop environment

Connected to Everything

Mathematica is built to be connected to everything: file formats (180+), other languages, Wolfram Data Drop, APIs, databases, programs, the Internet of Things, devices—and even distributed instances of itself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Fix Windows Update Error 0x80242006
If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:
“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”
Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
Read More
Comparing FAT32, NTFS, exFAT file system
When we get ourselves a new USB stick, new hard drive, or any storage device not including optical drives they are usually preformatted and ready to be used out of the box. However, reformating them has several benefits and while we are reformatting we can choose in which file system format we want the memory to be formatted. In this article, we will compare and explore 3 typical and standard format options you can get while formating a new media in Windows 10.

FAT32

The oldest one on the list, coming all the way from DOS days. Great for devices that need to be plugged in different operating systems and for USB flash drives. Its advantages are compatibility with all major operating systems and little memory usage comparing to other ones. However, the file system is limited to file sizes of the maximum capacity of 4GB and partitions can not exceed more than 32GB.

NTFS

First introduced in Windows NT this file system offered slower performance than FAT32 and somewhat limited usability but the main advantages were more stability and fewer errors. Its main advantages are support for files larger than 4GB and partitions larger than 32GB along with the ability for on the file encryption, main disadvantage would be limited operating system usage, NTFS can not be used on systems that work on FAT32 like MS-DOS for example or older versions of Windows. The best usage for this file system is in internal hard disk drives and system drives.

exFAT

New kid on the block, well at least from the perspective of the previous 2. exFAT offers unlimited file sizes and unlimited partition sizes but at a price that is even more limiting than NTFS. Some Linux distributions will require a driver to be installed in order to see the exFAT partition. The best use is in storage, in external hard drives. That's it, 3 major file systems, we hope that you have managed to learn something new today, and remember to drop by tomorrow for more articles about advice, tips, tricks, and troubleshooting.
Read More
Fix Windows Update Install Error 0x80070020
Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

  • To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
    • net stop bits
    • net stop wuauserv
    • net stop cryptsvc
  • Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
    • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
  • Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
    • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
    • Ren %systemroot%system32catroot2catroot2.bak
  • Reset BITS and Windows Update service by entering the following commands in Command Prompt:
    • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • Now enter the following command:
  • cd /d %windir%system32
  • RE-register BITS and other Windows Update related files by typing each one of the following commands:
    • regsvr32.exe atl.dll
    • regsvr32.exe urlmon.dll
    • regsvr32.exe mshtml.dll
    • regsvr32.exe shdocvw.dll
    • regsvr32.exe browseui.dll
    • regsvr32.exe jscript.dll
    • regsvr32.exe vbscript.dll
    • regsvr32.exe scrrun.dll
    • regsvr32.exe msxml.dll
    • regsvr32.exe msxml3.dll
    • regsvr32.exe msxml6.dll
    • regsvr32.exe actxprxy.dll
    • regsvr32.exe softpub.dll
    • regsvr32.exe wintrust.dll
    • regsvr32.exe dssenh.dll
    • regsvr32.exe rsaenh.dll
    • regsvr32.exe gpkcsp.dll
    • regsvr32.exe sccbase.dll
    • regsvr32.exe slbcsp.dll
    • regsvr32.exe cryptdlg.dll
    • regsvr32.exe oleaut32.dll
    • regsvr32.exe ole32.dll
    • regsvr32.exe shell32.dll
    • regsvr32.exe initpki.dll
    • regsvr32.exe wuapi.dll
    • regsvr32.exe wuaueng.dll
    • regsvr32.exe wuaueng1.dll
    • regsvr32.exe wucltui.dll
    • regsvr32.exe wups.dll
    • regsvr32.exe wups2.dll
    • regsvr32.exe wuweb.dll
    • regsvr32.exe qmgr.dll
    • regsvr32.exe qmgrprxy.dll
    • regsvr32.exe wucltux.dll
    • regsvr32.exe muweb.dll
    • regsvr32.exe wuwebv.dll
  • Now type each one of those commands below.
    • net start bits
    • net start wuauserv
    • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

  • Open the Services Manager.
From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)
Read More
Steam Deck will be able to dual boot
Steam Deck release is almost upon us and more news comes to light. The Latest officially confirmed technical detail is that the user will have access to device's BIOS and that dual booting will be officially supported. steam deckThis, of course, means that you will be able to have both Proton and Windows on your device letting you play anything that you wish if the hardware is strong enough. Valve also said that you can launch OS from an SD card! This of course will save space available for games themselves, especially for entry models with less than one available. All of this information really pushes Deck into the territory of a handheld PC and not just another console and I must admit that this announcement left a smile on my face.
Read More
How to Deal With Error Code 42

Code 42 - What is it?

Code 42 Error is referred to as a Device Manager Error code. Before we explain what this code indicates, it is important to understand what ‘Device Manager’ is and its functions.

Device Manager is basically a Windows tool that helps manage devices attached to the system such as the Printer, Scanner and the USB Device. The Device Manager Error code 42 occurs when a duplicate device is detected.

Error Code 42 is displayed in the following format:

“Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. Code 42”

Solution

driverfix boxError Causes

Narrowing down to one particular cause for error code 42 is not virtually possible because it may be triggered due to many underlying reasons. These include:

  • When a bus driver incorrectly generates and creates 2 identically named devices
  • When a device with a serial number is found in a new location without being removed from its original location
  • Mis-configured drivers

No matter what the reason for this error code,, to avoid inconvenience and to ensure proper hardware performance, it is advisable to fix it right away without any delay.

Further Information and Manual Repair

If you’re not technically sound, the code 42 message display can panic you. But don’t worry, the error message sounds complex but it is quite easy to fix.

To resolve code 42 in a few minutes, simply try the methods given below. These methods are easy-to-perform, effective and more importantly require no technical expertise.

Method 1 - Restart Your System

Code 42 can pop up due to some temporary glitch in the Device Manager. By simply restarting your PC, you can resolve this problem.

Therefore, first things first, restart your system. However, in case it doesn’t work out, try other methods.

Method 2 - Launch the Troubleshooting Wizard

Launch the troubleshooting wizard to find the underlying problem and resolve it accordingly. To do this, proceed with the following steps:

  • Go to the start menu
  • Type Device Manager in the search bar and press enter
  • Now click on the ‘General Tab’
  • Then click on ‘Trouble Shoot’ to launch the Troubleshooting Wizard
  • After that follow the instructions in this Wizard to diagnose the problem and resolve it.

Method 3 - Restore Your PC to its Previous State

Another method to fix code 42 is to use the System Restore tool to restore your PC to its previous working state before the error popped up. To do this,

  • Go to the start menu
  • Type System Restore in the search bar and press enter
  • Now click on ‘Restore my computer to an earlier time’ and then click ‘Next’
  • After that select the restore point on the restore point list and confirm settings
  • Restart your PC to activate changes
  • Before restoring your PC to its previous state, create a backup. By creating data backup you can avoid data loss issues, which are likely to occur during this process.

Creating backup manually can be time-consuming and a painstaking task. The best way to create backup and restore your PC to its normal state is to download DriverFIX.

It is a user-friendly device driver management software that helps create data backup automatically and simultaneously restores your PC back to its normal working state in a few seconds.

This software is compatible with all Windows versions.

Click here to download DriverFIX on your system to resolve error code 42.

Read More
Fix CLOCK_WATCHDOG_TIMEOUT in Windows
If you encounter the CLOCK_WATCHDOG_TIMEOUT Blue Screen of Death error while using your Windows 10 computer then it is most likely caused by a specified processor which is not processing interrupts. This occurs when the processor is deadlocked or nonresponsive. Specifically, this kind of Stop error occurs when the processor is having a hard time with the cooperation of its threads and cores. The threads are the tasks performed by cores and some cores can have many threads at the same time. And this is where the problem begins – one thread is waiting for an adequate response from another thread or one kernel is waiting for a response from another kernel and those responses are not coming. In other words, when the processor is unable to continue the processing of tasks since its resources are occupied and are interdependent to get free, such a state is called Deadlock. The CLOCK WATCHDOG TIMEOUT bug check has a value of 0x00000101 which means that an expected clock interrupt on a secondary processor, in a multiprocessor system, was not received within the allocated interval. To troubleshoot the problem, you can check out the possible fixes provided below but before you proceed, make sure that you boot your computer into Safe Mode with Networking only.

Option 1 – Undo or disable overclocking if you have overclocked your system

  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select the Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the CLOCK_WATCHDOG_TIMEOUT 0x00000101 error is now fixed.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the CLOCK_WATCHDOG_TIMEOUT 0x00000101 Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the CLOCK_WATCHDOG_TIMEOUT 0x00000101 Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CLOCK_WATCHDOG_TIMEOUT 0x00000101. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the CLOCK_WATCHDOG_TIMEOUT Blue Screen error.

Option 6 – Troubleshoot the BSOD error in Clean Boot State

You can also troubleshoot the Blue Screen error in a Clean Boot state. There are times when third-party applications cause BSOD errors. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 7 – Try to update the BIOS

Updating the BIOS can help you fix the CLOCK_WATCHDOG_TIMEOUT BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Read More
Windows 10 tips and tricks for easy work
Hello everyone and welcome to our new Windows 10 tips and tricks article. Today we will be focusing on small Windows tricks that could prove very useful in everyday workflow and hopefully make your life easier by implementing them in your daily routine. I am very excited to share this with you all and I hope that you will use them from now on. That being said let us begin.

Tip 1: Minimize all open windows except one.

Daily to the daily routine can involve many opened windows on a desktop and sometimes things can get messy, if you want to minimize all windows to the taskbar except one do this: Click on one window thus selecting him, click and hold the left mouse button on that windows title bar, now shake it up and down and all other windows will escape down to taskbar leaving only one you are shaking on the desktop.

Tip 2: Open the Secret Windows menu.

Through our tutorials on various errors and fixes, we have used this method already but here it is again since it is worth mentioning. If you want to open the command prompt easy and fast, or device manager, event viewer, shut down, etc. In order to open this secret menu all you need to do is press ⊞ WINDOWS + X.

Tip 3: Create an Event without opening the calendar application.

You can easily create an event without opening a calendar application, all you have to do is left-click on the clock in the taskbar, click once on a date for the event, and under calendar in event field type event description. The event will show in the calendar application like it was entered there.

Tip 4: Taking a screenshot.

This one is my favorite and it speeds up workflow very very much. Typically you take screenshots by pressing the PrntScr button on your keyboard. Now, the problem with this approach is that the screen is placed in computer memory, in the clipboard and you will need another picture processing application in order to save it. Now if you would press ⊞ WINDOWS + PrntScr, the picture would be automatically saved in your pictures/screenshots folder. And if that is not enough, you can press ⊞ WINDOWS + S + SHIFT to start Snip & Sketch tool and select the area which you would like to screen capture, this method will also place pictures in the clipboard.

Tip 5: Open pinned applications in your taskbar with your keyboard.

We have covered this one in our Windows keyboard shortcuts tips and tricks here, but if you missed that article here is the tip again. By pressing ⊞ WINDOWS + number 1,2,3...0 you will start the application from your taskbar counted from left to right.

Tip 6: Check how much Hard drive space installed applications are taking.

Applications and temporary files grow over time and can slow the system and cause some other unpleasant experiences. Go to Settings > System > Storage, click on the Hard drive on which you have installed applications, and see how much each one is taking, you can remove it from this screen also freeing some space.

Tip 7: Remove ads from the START menu.

Windows has so-called suggestions in the START menu, no matter how Microsoft is calling them, let's face it, they are ads and in my opinion, they do not belong in my START menu. To turn them off, go to Settings > Personalization > Start. Toggle the setting called Show suggestions occasionally in Start to the off position.

Tip 8: Shut down background applications.

Some applications are running in the back and are taking system resources and can send telemetry information, if you want to turn them all off go to Settings > Privacy > Background apps. To stop all apps from running in the background, toggle Let apps run in the background to off. You can choose which apps to run in the background individually by going down the list on the same page.

Tip 9: Use Background scrolling.

Did you know that you can scroll on inactive windows? To do this, just hover over the inactive background window and roll your mouse when the content of the window should be scrolling even if it's not one you are working on. If by any chance this is not happening, go to Settings > Devices > Mouse, and toggle Scroll inactive windows when I hover over them to On.

Tip 10: Show file extensions in File Explorer.

By default extensions of files are hidden, so let's say that for example, you are in a folder with pictures, you have plenty of pictures there but you do not know are they JPG or JPEG for example, do not worry there is an easy fix to bring showing extensions back. Start File Explorer, click on view top menu item, click on options, Uncheck the box that says Hide extensions for known file types. Click Apply, and OK.

Tip 11: Use focus assist.

Set it up by going to Settings > System > Focus assist. Choose from three options: Off (get all notifications from your apps and contacts), Priority (see only selected notifications from a priority list that you customize, and send the rest to your action center), and Alarms only (hide all notifications, except for alarms). You can also choose to automatically turn this feature on during certain hours, or when you're playing a game.

Tip 12: Rotate your screen.

If you have multiple screens set up or you have the rotatable screen press and hold CTRL + ALT together, then use a directional arrow to flip the screen. The right and left arrows turn the screen 90 degrees, while the down arrow will flip it upside down. Use the up arrow to bring the screen back to its normal position.

Tip 13: Enable GOD mode.

Have you always felt limited with Windows settings? Don't be, Right-click on the desktop and select New > Folder. Re-name the new folder with this bit of code: GodMode.{ED7BA470-8E54-465E-825C-99712043E01C} To enter the "God Mode" window, double-click the folder.

Tip 14: Use Virtual Desktops.

Click on Task View (the icon next to the search box). This will separate all your open windows and apps into icons. You can then drag any of them over to where it says "New desktop," which creates a new virtual desktop. Once you click out of Task View, you can toggle between virtual desktops by pressing the ⊞ WINDOWS + CTRL + right/left arrows. To remove the virtual desktops, just go back into task view and delete the individual virtual desktops, this will not close out the apps contained within that desktop, but rather just send them to the next lower desktop.

Tip 15: Customize the command prompt.

Yes, you can customize the command prompt, in order to do so, open it and right-click on its title bar, choose properties and go wild. Special badge if you make it look like commodore 64 BASIC.

Tip 16: Dictate, not type.

If you have speech recognition ON, pressing ⊞ WINDOWS + H will bring up a voice recorder, just speak and see how you can easily "write" emails, etc.

Tip 17: Use sandbox.

In Windows you have a sandbox option, which will open another Windows instance inside Windows, what do you need this? Well once the sandbox is closed everything in it is closed and if you catch the virus or other dangerous software, closing the sandbox will destroy it not affecting your actual Windows. Use it for safety testing and enjoy an easy life. Enable Windows Sandbox inside the Control Panel.

Tip 18: Use a hidden game bar.

Press the ⊞ WINDOWS + G, you can pull up the new-and-improved Game Bar. This lets you switch your Windows PC into gaming mode, which pools system resources to the game, turns off notifications, and lets you record and broadcast your gaming, along with added panels for controlling your audio, monitoring FPS, and tracking achievements. And that's it, Our 18 tips and trick to make your Windows 10 life easier, more productive, and overall more enjoyable. I certainly hope you have enjoyed reading this article same as I was writing it. Until next time if I do not see you, good afternoon, good evening, and good night.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status