Computer is stuck on the Hi there screen

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

Today most people have Facebook accounts where they keep in touch with friends and family. But large Facebook network of users is also very interesting to another party as well, hackers. There are many ways hackers can steal your data via direct hacks, trickery, and social engineering in order to get your credentials, emails, and many other things using them to wreak further havoc. Once a hacker has needed information it is very difficult to minimize impact and all of your information could be compromised from a list of friends to credit card numbers. Keep on reading to learn how can you protect yourself against these attacks and learn about common practices that hackers use in order to steal your data.

Stealing Facebook data via email

A couple of years ago there was a lot of talk about not opening suspicious emails. Well, it still holds today. The difference is that today’s fake emails have become very difficult to differentiate from official ones since hackers put the effort into creating them copying fonts and layout, making them identical to original ones. So if emails look and feel like original ones how do you know if it is fake? Very simple, you do not click anything in it. If Facebook or for that matter any company wants to contact you they will do via their platform. Clicking inside a hacker's email will lead you probably to a fake Facebook website replica where you will have to type in your username and password providing an attacker with your login credentials, etc. If you receive this kind of mail where there are threats about terminating an account, missing payments, etc. it is always the best thing to go directly to Facebook and see if you have any kind of notifications there. Do not trust any emails that ask for account information, request money, or threaten to suspend your account.

Phishing attacks

As stated previously if you click on the link inside fake mail it will probably lead you to a website replica of the original. Although hackers can pretty much copy all things from an original website like layout, fonts, colors, etc. There is one thing that he cannot, web address. Take a good look into your browser address bar to see if there is a typo or anything strange in the address of a website. Also, make sure to check for the secure icon in the web address before signing in.

Fake Facebook buttons

If by any chance and for whatever reason, you end up on a fake Facebook site be vary careful about like and other buttons since buttons themselves behave and act like links inside your browser. IF when you click on like you get a prompt to sign in, it is almost 100% that you ended up on a phishing fake website.

Password brute force attack

Having complex and long passwords is a must. If your Facebook password is 12345 there is a very high chance that if a hacker wants he can easily guess it via trying out the most used and simple passwords via simple guessing. To avoid being hacked just for having poor passwords try to think of something longer, combine letters and numerical characters, place special characters inside it or just simply as the best solution use a password manager and create passwords with it.

Password grab outside Facebook

If you use the same password for multiple accounts which is a big no-no and you should not do it then hackers can use passwords from other services and login into your Facebook in order to steal data. Avoid these situations by having different passwords for different accounts or use a password manager to keep everything in order.

Hacking via key logger

Some time ago we have made an article which explained in detail everything you need to know about key loggers here: https://errortools.com/windows/how-to-know-if-you-have-keylogger-in-windows/ Anyway, this is a more advanced hacking technique in order for hackers to steal your data and it includes placing malicious applications into your system that records your keystrokes and sends them directly to hackers. Since this is an application best protection against this type of attack is to have a security suite installed and active on your PC or device you use to go to Facebook.

Connecting and surfing on an unsecured network

Using no password and unsecured WI FI or any other type of network is risky at least. You can have all protection installed on your device and have a strong password but hackers also logged in to the same network can track all outgoing stuff going through mentioned network leaving you again exposed to attacks. It is better to connect to your mobile operator network than on free WI FI, at least there is some level of security in your operator network while free WI FI is completely unsecured. Getting a virtual private network or VPN is also one thing you could think about for protection since almost all VPN services will encrypt your data thus providing you with a security layer even on unsecured Wi-FI.

Conclusion

Hacking and stealing have come a long way from their infant stages and in today’s world when we use a lot of gadgets and have plenty of online presence taking some steps for security is a must. I hope that you have found anything here informational and helpful so you can avoid getting your data compromised.

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:

GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Error Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:

• Multiple executions of the game
• Antivirus Conflict
• Firewall Conflict
• Registry Overloaded with Bad and Invalid Entries

This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:

• Go to your start menu then find Run then write Regedit.
• Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
• Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
• Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.

As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:

• KMODE_EXCEPTION_NOT_HANDLED
• KERNEL DATA INPAGE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• SYSTEM SERVICE EXCEPTION

Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:

• “Improved performance, both in terms of throughput and the system resources that are utilized.
• Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”

If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to Storport.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Microsoft will soon offer 4 CPU computer specifically aimed at developers and its name is Volterra. The machine as stated will come with 4 processors but the strange thing is that they will be ARM-based instead of x86.

CEO of Microsoft, mister Satya Nadella has introduced the product and Microsoft has released a youtube video promoting it.

https://youtu.be/yICVNta8jMU

The computer system will have Qualcomm's NPU or built-in neural processing unit to use AI's power to help developers write and produce better and faster code. The sad news is that besides processors used there is no other information on other components that will go into this system.

As seen in the video, the computer reminds me a lot of the apple MAC mini with its size and design, and as stated it is made from recycled plastic which in our opinion will bring the price under $1000.

Microsoft has not provided an official price tag for Volterra, but our hope is that it will be more affordable than building your own development PC. Also, there was nothing said about computer availability, we suspect that the selling model will be typical Microsoft one with first models available only in the USA and moving forward slowly opening it to other markets.

Volterra specifications

As previously said nothing except the number of CPUs and their type has been officially said but we managed to get some information about some other specific things not including its inside components.

The unit will have a fan inside of it for cooling purposes and better performance and that is what was officially stated by Microsoft. On the outside, it is known that the computer will have three USB-A ports, a mini DisplayPort, and an ethernet input. All of these will be positioned on the back of the device, on its left side there will be two USB-C ports.

The unit itself will be running on Windows 11 but it was not disclosed anything about the version, we presume since this is a model aimed for professional use that it will come with Windows 11 PRO version.

Currently available tools for ARM

Since this product is aimed at developers logically support for developing software is a must-have and at the time of this writing software that will come and that will run on Volterra is:

• Visual Studio 2022
• Visual Studio Code
• Visual C++
• Modern .NET 6 & JAVA
• Classic .NET
• Windows Terminal
• Windows Subsystem for Android
• Windows Subsystem for Linux

Conclusion

Once MAC studio has been released it showed that specific builds have their audience and can be sold for less of a price than full-fledged custom-made workstations. There is no doubt that Microsoft Volterra will find its audience but will that be enough to have more versions of this compact computer only time will tell.

As you already know, the Windows Update mechanism in Windows 10 is a bit complex as it depends on thousands of files and services in order to properly function. There are DLL files and services that support this mechanism’s proper functioning. And so if there is any malfunction with any of these files or services, it will result in some errors when running Windows Update. One of these errors is the error code 0x8e5e0147 which has the following error message: “There was a problem installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – Error 0x8e5e0147” To fix this error, there are several methods you can try. You can run the Windows Update troubleshooter or reset the Windows Update components manually or clear the SoftwareDistribution folder and install the update manually. You could also reset the Windows Update Agent to default using a command in PowerShell.

Option 1 – Try to run the Windows Update troubleshooter

The first thing you can do to fix the Windows Update error code 0x8e5e0147 is to run the Windows Update Troubleshooter. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Update error code 0x8e5e0147 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes. Option 4 – Try to reset the Windows Update Agent Since you can’t update the Windows Update Agent on your Windows 10 computer manually, you can try resetting it instead and you can do it using the Reset Windows Update Agent tool which you can download from the official Microsoft website. This tool allows you to:

• • Scan all protected system file and replace the corrupted one’s (sfc /scannow)
  • Scan, detect, and repair corruptions in Windows system image
  • Clean up superseded components
  • Reset Windows Update components

• Change invalid values in Windows Registry
• Delete temporary files

Moreover, this tool also allows you to carry out these operations:

• Open Internet Explorer settings
• Search for Windows Updates
• Explorer for local or online solutions
• Restart your computer

Error Code 0x80073afc - What is it?

Error code 0x80073afc deals with an antivirus program first built into Windows 8/8.1 This error occurs when Windows Defender, the built-in anti-virus software in Windows 8/8.1 and higher, does not start automatically and users attempt to manually start the program. During the initialization period of the program start-up, something goes wrong and users get a 0x80073afc Error message. The error message states there was a problem with the initialization of the program. Windows Defender provides protection of your computer and it is advised by the Microsoft Corporation that you ensure it starts up automatically on every start-up.

Solution

Further Information and Manual Repair

Users have found several manual repairs that have fixed the problem without needing to contact technicians for extra help. While the methods below should solve your problem easily, if this is the first time you have encountered the issue you may want to do a simple restart. This has fixed the problem for some users and is the easiest first troubleshooting move. If it doesn’t work move on to the methods listed below, which are easily completed without extra help.

Before trying any of these methods, please make sure that you are logged into a profile that is listed as the administrator of the computer of his administrative powers enabled. If this is not the case you will not be able to complete the following methods. Please log out and log back in on the administrator profile.

Method 1:

First, check to see if you have a third-party anti-virus program installed on your computer. Some users believe that the built-in Windows Defender program is not powerful enough to handle the safety of their computer so they usually download a third-party program. However, that program may have caused a conflict with Windows Defender and may not allow it to open. If you do have a third-party program installed, try uninstalling it then manually starting Windows Defender.

Method 2:

If method one does not work, you may be infected by malware or a virus that has tampered with the settings on your computer and will not allow Windows Defender to start automatically or manually.

First, open Run by holding the “Win” key and pressing the “R” key. Then type “Regedit”. The program will ask for permission to follow through with this action. Click on “Yes” and the Open Registry Editor will open.

Find the HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionImage File Execution Option and check to see if there are any files similar to MSASCui.exe or MpCmdRun.exe. If there are any file entries that resemble that, you will want to right-click on them before selecting the “Delete” option. If you do not see any entries that match, this is not the issue with your Windows Defender and you will want to try another method.

The Registry on your computer is very important. It helps tell your computer what programs are safe to run, what programs should be run, and what programs should not be run. If it is tampered with by a virus or Malware, multiple system operations can be affected.

However, if you did find similar file names, and you deleted them, try to start Windows Defender manually. If it does not work again, move on to the next method. 

Method 3:

If the first two methods do not work for your issue, and you are still receiving error code 0x80073afc when attempting to start Windows Defender, this step should solve the problem if you have Restore Point installed on your computer, which you most likely do.

For this method, we will be restoring your computer to a previous Restore Point. First, just like in method two, hold the “Win” key and press the “R” key. This will open run. Next type “Rstrui.exe” and click “ok”. After some time, you will see System Restore Windows. Click “Next” and select the restore point that you would like to go back to. After your computer has restored to the point you selected, check to ensure that Windows Defender has started correctly.

If the above methods aren't able to rectify the issue, you might have to download and install a powerful automated tool to get the job done.

Windows PowerShell is a powerful tool inside the Windows environment often overlooked by typical users which is a great mistake since it can offer a large array of functionality and usability and if used well can offer a unique working experience. Today we will be using PowerShell to turn the WEB camera off so it can not be accessed, completely disabling it for use. You might want to do this for security reasons or just want to learn few new things. Whatever your reason might be, I am welcoming you to this tutorial and please do keep reading.

Finding device ID

In order to disable the WEB camera first thing we need to do is to find a matching device ID. We will find this value inside the device manager, so press ⊞ WINDOWS + X to open the secret menu. In the menu choose device manager and click on it. When the device manager opens, expand the Imaging devices or Cameras section. Right-click Integrated Camera or the primary webcam, and click Properties. Go to the Details tab. Under the Property section, click to select Matching device ID from the drop-down. Right-click the value and select Copy The next step is to download and install Windows Driver Kit (WDK)

PowerShell script

Create and run a PowerShell script with the following parameters/values to disable the camera. Substitute the <FOLDER> placeholder with the actual name of the folder where your copy of Devcon is residing

$id = (Get-CimInstance Win32_PnPEntity |

where caption -match '<PRIMARY CAMERA>').pnpDeviceID

$ppid = "{0}{1}" -f '@',$id

Set-Location c:\<FOLDER>

Devcon status $ppid

Devcon disable $ppid

Devcon status $ppid

To enable the camera device, run the command below in PowerShell:

devcon enable $ppid

The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry path:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider

• From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
• And then set the name of the newly created DWORD as “Domain Accounts”.
• Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• After that, navigate to the following setting:

Computer Configuration > Administrative Templates > Windows Components > Biometrics

• Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
  • Allow the use of Biometrics.
  • Allow users to log on using Biometrics.
  • Allow domain users to log on using biometrics.
• Now exit the Group Policy Editor and restart your computer to apply the changes made properly.

Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.