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USB Security key is not working on Windows

As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more.

So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.

Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.

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Troubleshooting Error 1722

What is Error 1722?

Error 1722 is a type of Windows Installer error. Developed by Microsoft, Windows Installer is a software component used for the installation, maintenance, and removal of software on Windows systems. This is basically an .MSI file that contains explicit instructions about installing and removing specific applications that are supported by this file for example JAVA and ArcGIS. The error 1722 occurs when there is a problem with the Windows Installer package. And because of this the program supported by Windows Installer Package fails to set up and install. This error message is displayed in the following format:
“Error 1722. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.”

Solution

Restoro box imageError Causes

You may encounter error 1722 due to multiple reasons such as:
  • Windows Installer Package corruption
  • Improper Windows Installer Package installation
  • Windows Script Hosting permission issues
  • Viral Infection
It is advisable to fix error 1722 to ensure the application supported by the Windows Installer Package that you are trying to set up on your PC, installs successfully.

Further Information and Manual Repair

To resolve Windows Installer Package error 1722 on your PC, try the methods given below:

Method 1

Sometimes the error 1722 may pop up if the Windows Installer Package is not installed properly. In such an event, it is advisable to uninstall Windows Installer Package and then reinstall it. To do so, click on start, then control panel, program, and features and then choose the Add/Remove Program option to uninstall the Windows Installer Package on your system. Once it is removed, click OK to save changes. Then reboot your PC. Now download the Installer package and reinstall. After the installation is complete, now try installing the application supported by the Installer package you wished to install. However, first, it is suggested that you remove any traces of the failed application first. For example, if you previously received the error while installing Java, then remove all traces of failed Java installation.

Method 2

The alternative method is to change Window Script Hosting settings. To do this, go to the start menu, open Run and then type ‘Regedit’ in the command line and then press OK to continue. Check for either or both of the following registry keys HKEY_CURRENT_USERSoftwareMicrosoftWindows Script HostSettingsEnabled HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettingsEnabled If either of these has a DWORD value of ‘0’, then scripting is disabled. Change the values to ‘1’ will enable scripting and resolve the issue.

Method 3

There can be two reasons for Windows Installer Package corruption, viruses or registry overloaded with bad entries and obsolete files. If the error is triggered by viruses, then run an antivirus program to remove viruses and restore your PC. However, if the error is related to registry issues, then download Restoro. This is an easy-to-use PC Fixer with a powerful registry cleaner. The registry cleaner wipes out all the obsolete files cluttering the registry and repairs the damaged and the corrupt important files thereby repairing all errors including error 1722 on your system. Click here to download Restoro.
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How to Fix Missing MSVCR80.dll Error

Missing MSVCR80.dll Error - What is it?

Msvcr80.dll is a runtime dynamic link library file. This file is typically required to run programs written with Visual Studio. Msvcr80.dll error messages might appear when using or installing certain programs on your PC, that are dependent on the Msvcr80.dll file to run and load. This error message may appear on your computer screen in either of the following formats:
  • "Msvcr80.dll Not Found"
  • "This application failed to start because msvcr80.dll was not found. Re-installing the application may fix this problem."
  • "The file msvcr80.dll is missing."
  • "Cannot start [APPLICATION]. A required component is missing: msvcr80.dll. Please install [APPLICATION] again.
  • "APSDaemon.exe - System Error - MSVCR80.dll is missing from your computer."
  • "Cannot find [PATH]msvcr80.dll"

Solution

Restoro box imageError Causes

Msvcr80.dll error is a common Windows PC error. This error code may occur due to multiple reasons. These include:
  • Removal and corruption of Msvcr80.dll file
  • Registry issues
  • Viral infection
  • Hardware failure
  • Improper software installation
It is advisable to resolve this error code to avoid inconvenience. This error may hamper your ability to access and run your desired program.

Further Information and Manual Repair

Here are some of the best and easiest DIY solutions to fix the Msvcr80.dll error on your PC right away:

1. Check your Recycle Bin for the Missing Msvcr80.dll file or Download the Msvcr80.dll file from a Trusted Website

If you receive the error message ‘missing Msvcr80.dll file’ then first check the recycle bin. It is possible that you may have unknowingly deleted the Msvcr80.dll file while uninstalling a program from the PC. Remember dll files are shared files. These files are used by a number of programs on your PC to run and load. There is a possibility that the program you uninstalled shared the same file to run on your PC. So, when removing that program from your PC it could have also deleted the Msvcr80.dll file. Therefore, check your recycle bin to restore the missing file. Nonetheless, if in case you are unable to locate the missing Msvcr80.dll file, then try downloading it on your PC. However, when doing so, make sure you download the file from a reliable dll download website.

2. Uninstall and Reinstall Apple iTunes Program

This error commonly pops up when running Apple iTunes on your PC. To resolve this issue, and ensure smooth access to Apple iTunes, here’s what you need to do: uninstall from Windows the following programs in this order: Apple iTunes, Software update, Apple Mobile device support, Bonjour, application support, iCloud and mobile me. Skip over software that you haven’t installed already on your system. When uninstalling the programs, if you have two entries of the same software, then uninstall the older version first and then the newer one. To do so, go to Applet in the Control Panel.  It is called programs and features in Windows 7, 8, and Vista and add/remove programs in Windows XP. Once all Apple software is uninstalled, the next step is to download the latest version of iTunes from Apple. After the software is downloaded on your system successfully, run it. This is most likely to resolve the issue.

3. Scan for Viruses

If the issue still persists, then the underlying cause could be related to malware invasion. Therefore in such circumstances, it is advisable to scan for viruses and malware with a powerful antivirus on your PC and remove them right away. Please note, using an antivirus may slow down your PC performance.

4. Perform Registry Scan and Repair

When the registry is overloaded with unnecessary and redundant files like junk files, cookies, invalid entries, and bad keys, it gets corrupted easily thereby generating errors like Msvcr80.dll errors. To resolve this issue, you must perform a registry scan and repair it with a powerful registry cleaner. Whether the cause of the issue is a viral infection or the cause is related to registry problems, the best way to resolve the issue without compromising the speed of your system is to download Restoro. This is an advanced, cutting-edge, and multi-functional PC repair tool. It is compatible with all Windows versions. This software is embedded with multiple PC repair and performance-boosting utilities such as a registry cleaner, an antivirus, and a system optimizer. It has a high functional intuitive algorithm and a user-friendly interface. The registry cleaning feature detects all registry issues, wipes unnecessary files, cleans and repairs the corrupt registry and damaged dll files. The antivirus utility scans for all types of malware, viruses, Trojans, and spyware and removes them immediately. While the system optimizer module helps boost your computer’s performance to its optimal level.  In just a few simple clicks, the Msvcr80.dll error is resolved. To get started, click here to download Restoro on your PC today!
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A Quick Guide to Resolving Photoviewer.dll Error

Photoviewer.dll Error - What is it?

Photoviewer.dll is a shared library for SampleRes.dll and x3daudio1_1.dll in computers installed with Microsoft Windows 7, 8, Vista, and XP including 32 bit and 64 bit operating systems. Photoviewer.dll is associated with 1728000 system files. The Photoviewer.dll error occurs when you upgrade your Windows operating system to a new version like Windows 7 or 8 on which this shared library is used. Once you upgrade the Windows and you right-click on JPG images, the Photoviewer.dll error pops up. This error message is displayed as the following:
  1. Photoviewer.dll missing/not found
  2. Photovewer.dll entry point not found/application can’t initiate

Solution

Restoro box imageError Causes

Photoviewer.dll error can pop up due to several reasons. These include:
  • Modification of .dll files during Windows installation
  • Infection of Trojan virus
  • Photoviewer.dll missing /broken
  • Photo Gallery was earlier your default image editor before you upgraded your system
It is advisable to repair this issue timely to avoid inconvenience and serious PC threats especially if the cause of this issue is viral infection or registry damage.

Further Information and Manual Repair

Here are some of the best ways to help you resolve Photoviewer.dll error on your system:

1. Rebuild the Windows Photo Gallery

If you were previously using Vista and then you upgraded your system to Windows 7, then try this:
  • Go to the Start menu, click on the control panel and go to the folder options.
  • Then select the view tab option. Here you’ll find the Advanced setting window, select the show hidden files and folders tab.
  • Now click Ok to continue. Navigate to the following folder( %user% is the name of the account with the problem) C:\Usersusername\AppData\Local\Microsoft\Windows\Photo Gallery.
  • Then copy files to another location as a backup and delete them from the Windows Photo directory. Once the files have been deleted, try to start Windows Photo Gallery again. If this seems difficult, install Windows Photo Gallery application from the internet on your system.

2. Repair Broken Photoviewer.dll files and Remove Malware

Another way to fix the photoviewer.dll error is to download Restoro. This is an advanced, user-friendly, and multi-functional PC fixer smoothly integrated with a registry cleaner. By running it on your system you can resolve all Photoviewer.dll error causes in seconds. Restoro has an easy-to-use interface and a neat layout. It is safe, efficient, and bug-free. In addition to this, it is compatible with all Windows versions. The registry cleaning utility is deployed with an automated algorithm that scans your entire PC and detects Photoviewer.dll file errors in seconds. It fixes damaged, misconfigured, and broken Photoviewer.dll files, clears up disk space from unnecessary and obsolete files like the files from the uninstalled Windows programs which could be generating Photoviewer.dll error on your system. It repairs the registry and modifies the registry keys to their correct configuration thus repairing the Photoviewer.dll error on your PC. The powerful privacy error detector is integrated with all the properties and characteristics of an anti-virus. It scans for malware and viruses like Trojans and removes them from your system right away. Besides these utilities, other features integrated into this repair tool include a system stability scanner and Active X and class error detector. It resolves Photoviewer.dll error while optimizing your computer’s speed and performance. Click here to download Total System Care on your system to resolve the Photoviewer.dll file error today!
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Computer boots to the BIOS when you turn it on
A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.
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Change Keyboard Repeat Rate and Repeat Delay
In case you don’t know, Windows 10 actually allows users to set the Keyboard Repeat Rate and Repeat Delay. Both of these terms are interrelated and when you make active, any text field or an editor and then press and hold a single character key, it will quickly type the character for the first time and will show delay until the second and later characters appear. This is what you call the Keyboard Repeat Delay. On the other hand, the rate at which the later character appears is known as Keyboard Repeat Rate. There are two ways you can set the Keyboard Repeat Rate and the Keyboard Repeat Delay on Windows 10. The first one is using the Keyboard Properties while the second one is using the Registry Editor.

Option 1 – Set up Keyboard Repeat Rate and Repeat Delay via Keyboard Properties

  • First, tap the Win + R keys to open the Run dialog box and type in “control keyboard” in the field, and hit Enter to open the Keyboard Properties.
  • From there, you can use the slider to make the respective options for both Keyboard Repeat Delay and Repeat Rate shorter or whatever you prefer them to be.
  • You should also see a text field in the mini window where you can test out your preferences. Once done, click on the Apply and OK buttons to save the changes made.

Option 2 – Keyboard Repeat Rate and Repeat Delay via Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelAccessibilityKeyboard Response
  • From there, you can set your own value for both the AutoRepeatDelay and AutoRepeatRate registry keys so that you can set the Keyboard Repeat Rate and Repeat Delay in Windows 10.
  • Once you’re done, exit the Registry Editor and restart your computer to save the changes made.
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How to fix Windows 10 Error 0x803f7000

Error code 0x803f7000 -What is it?

Error code 0x803f7000 refers to an issue in Windows 10 with downloading apps through Windows Store. When you choose the app or game to download, it heads to Downloads in the Store app. Then it says it is acquiring a license but then fails. When you click the “See details” link, you see the error code 0x803F7000. It could mean that the date and time or region settings in your Windows 10 are incorrect or there are some problems with the Windows Store Cache.

Symptoms

  • This error appears when you are running Windows 10 and trying to download an app through the Microsoft store. The error code may appear with this message: Something went wrong. The error code is 0x803f7000, in case you need it
  • You might also see this message along with the error code: "It looks like you've reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list."

Solution

Restoro box imageError Causes

There may be several reasons for this error:
  1. This problem may arise if the date and time in Windows 10 are incorrect.
  2. If the region has been set incorrectly.
  3. Problems with Windows store cache.
  4. Windows store server overloaded.
  5. The Windows version you are using is pirated.

Further Information and Manual Repair

Method 1:

Correcting date and time:
  • Open up Control Panel > Clock, Language, and Region.
  • Then click on Date & Time.
  • Now click on Change date & time to correct your time.

Method 2:

Correcting region:
  • Navigate to Control Panel > Clock, Language, and Region.
  • Then click on Region.
  • Then click on the Location tab.
  • Now set your actual region from Home location section.
  • Click Apply & OK.

Method 3:

Resetting Windows Store:
  • Press Windows Flag Key + X from your keyboard. Then select Command Prompt (Admin). It will launch Command prompt as administrator.
  • Then type wsreset and hit Enter.
  • Wait for a few seconds. It will automatically open Windows Store.
  • Then try to download any apps.

Method 4:

  1. Open Command prompt in local machine and type in the Windows Store reset tool exe
  2. Activate Windows by going to Settings>Updates and Security
  3. Run the Modern UI/metro app troubleshooter from Microsoft
  4. Keep trying it several times.
  5. Try changing locale and time zone to the United States as shown below
  6. Go to control panel, Language settings
  7. Select location to the United States
  8. This will reset the language to US English. After this try downloading the apps again.
  9. Try restarting the Windows Updater service or restart the machine once.
You must make sure that you have a good internet connection. You need that for the updates and downloads complete without disruption.

Method 5:

Make sure the app isn’t blocked by the Windows firewall: To make your PC more secure, some apps are blocked by Windows Firewall by default. For proper functioning, you might need to enable an app to receive info through the firewall. For more info, see the "Allow an app to receive info through the firewall," and follow the procedure from start to finish.

Method 6:

Check with your system admin: If your PC is part of a network in an organization, like a business, school, or government agency, your system administrator might have turned off the use of certain apps using the Group Policy. Contact your system admin if you believe that Group Policy is preventing you from using an app.

Method 7:

Make sure your apps are up-to-date: To make the apps working properly, you must keep your apps up-to-date. This could be done by turning on automatic updates in the Windows Store.

Method 8:

Contact the app publisher To view the publisher’s app support info, follow these steps:
  1. On the Start screen, tap or click Store to open the Windows Store.
  2. Search or browse for the app, and then tap or click it.
  3. Scroll to the Details section of the app's description page, and then tap or click the support link for the app under Learn more. The link will open an email message for you to contact support or will take you to a support website.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Renaming items in the Win+X menu
As you know, the Win + X menu, which is the shortcut context menu, is a useful way to launch several utilizes in Windows such as Power Options, Windows PowerShell, Event Viewer, Device Manager, and so on. However, there are times when you might experience difficulty in identifying the required utility. This is actually a part of the Windows 10 shell that goes out of scope in the customization of Windows 10. However, there is an easy trick you can use to do that. So in this post, you will be guided on how you can rename the options in the Win + X menu in Windows 10. In case you don’t know, the context menu is divided into three groups. Microsoft has categorized the bottom-most part as Group 1, while the middle part is categorized as Group 2 and the first part as Group 3. To rename these options, you need to use File Explorer and follow the instructions laid out below. Step 1: First, tap the Win + E keys to open File Explorer. Step 2: Next, navigate to this path: %LocalAppdata%MicrosoftWindowsWinX Step 3: From there, you should see three folders as Group 1, Group 2, and Group 3. Open the appropriate folder of your choice. Step 4: After that, right-click on the shortcut option you want to rename and then select Properties. Step 5: Next, navigate to the Shortcut tab under the Properties window. Step 6: Now in the text field of Comment, enter the new name of the option you selected. Step 7: Click on the Apply and OK buttons to save the changes made. Note: You can now either Sign back in or sign out of your Windows 10 User Account to see the result of the changes you’ve made. You could also restart the process of File Explorer via Task Manager. This will close the File Explorer as well as the shell components and then only launch the shell components again. In addition, you can check the Win + X menu to see the customized name that you’ve just set for a particular option. As you can see, even though it does not add anything extra, it is still a lot better in knowing how you can customize it.
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Fix Error Code 30088-26 in Windows 10
Error Code 30088-26 is shown when the user tries to install the MS Office suite to their PC. It is mostly due to several reasons including corrupted Office installation, the remnant of old office installation, or even Windows updates. We will cover all reasons along with provided solutions to each one. Follow the guide below to address each scenario with the fix for it.

Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Inside run dialog type in Control Panel run dialog with control panel typed in
  • In the control panel double click on Programs and features control panel programs and features selected
  • In the list of installed application find MS Office and click on it to select it
  • On top, just above the application list click on the change uninstall office screen
  • Office dialog will be opened with multiple choices
  • Click and select Online repair and then click on Repair
  • Make sure that you have a stable internet connection and leave the process to be finished

Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
  • Download tool heremicrosoft troubleshooter
  • After the tool has been successfully downloaded, double-click on the .diagcab file to open it
  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
  • Wait until the initial detection phase is complete, then click on Installing at the first prompt
  • Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
  • At the next screen, click on Yes, try to uninstall
  • Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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Quick Fix Guide for Stop Code 0x0000008e

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Restoro box imageError Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.
  • The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
  • Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
  • To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
  • Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
  • Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
  • If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.
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