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In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:

“Failed to transfer logged messages to the log event with status 50.”

According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:

• Log in as administrator and right-click on the system drive.
• Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
• Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
• Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.

• Boot your computer in Safe Mode.
• Next, open Command Prompt with admin privileges.
• Then type and enter this command to execute it: chkdsk c: /f /r
• Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.

Code 0x80200056 – What is it?

The Error Code 0x80200056 will appear in a few different instances, though always applies to an interrupted download.   Windows 10 will quickly discover that their upgrade and/or download did not work correctly. Not every user who upgrades to Microsoft Windows 10 will face this issue, only a select few random instances will occur. Common symptoms include:

• A dialog box appears with the Error Code 0x80200056
• Microsoft Windows 10 upgrade is unsuccessful
• Users are unable to open any applications after completing the Microsoft Windows 10 install

Solution

Error Causes

This error can be caused by a number of common problems, the first of which is the easiest to diagnose.

• If during the upgrade process, you accidentally restarted your PC, or inadvertently signed out of your PC, the error will occur.
• Third-party software conflicts can cause this error message during the Microsoft Windows 10 upgrade.
• Error Code 0x80200056 may also appear if you have corrupted system files on your PC.
• A change in date and time during the Microsoft Windows 10 upgrade could potentially cause this error.

None of these causes should overtly affect the operation of your PC, but merely prevent the upgrade and/or download from functioning correctly. If your PC is exhibiting other operating system errors in addition to Error Code 0x80200056, it would be wise to contact Microsoft Support before the issues lead to a possible catastrophic failure.

Further Information and Manual Repair

With the very recent release of Microsoft Windows 10, we are seeing a number of users discuss Error Code 0x80200056. Luckily, there are three different methods that any home user can perform to alleviate the error and complete the Microsoft Windows 10 download successfully.

Method 1

Use if your PC restarted accidentally during the upgrade, or if you accidentally signed out of Windows during the upgrade.

1. Make sure that your PC or Laptop is plugged in, to avoid another accidental restart.
2. Turn your PC on, or make sure that it is running. (Close any and all unnecessary programs)
3. Attempt the upgrade again, you should be able to run the upgrade successfully without further issue.

The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.

Method 2

The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.

1. Click on your “start” icon and choose the CMD (command prompt) option.
2. Right-click on “command prompt” and choose “run as administrator”.
3. Paste the command “bitsadmin.exe /reset /allusers” into the command prompt and press ENTER.
4. Restart your PC and attempt the Microsoft Windows 10 upgrade again.

Method 3

1. Click on your “start” icon and choose the CMD (command prompt) option.
2. Select “run as administrator” (enter a password if asked to do so).
3. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
4. Do not close the command prompt window until the entire process is complete.
5. The scan will determine if you have any missing or corrupted files. You will receive a message that says either: “Windows Resource Protection did not find any integrity violations”.Or “Windows Resource Protection could not perform the requested operation”.
6. If you received the first message, then your files are fine. The second message indicates that there are file corruption issues.
7. To repair the disjointed files, restart your PC in SAFE MODE, and reopen the command prompt window.
8. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
9. After the scan is run again, you will receive a message stating that the files have been successfully repaired.
10. Restart your PC in normal mode and start the Microsoft Windows 10 upgrade again.

To use a powerful tool to resolve Windows 10 upgrade Error Code 0x80200056 issue, download a powerful tool. Click here to download Restoro. If any of these methods do not allow for the successful upgrading of your Windows system, contact the Microsoft Support team. Make sure to include in your message to support what fixes you have attempted, and what the outcomes were. As Microsoft Windows 10 is so incredibly new, there are bound to be issued while the program is in its infancy. Fortunately, a majority of these issues should be worked out by Microsoft relatively quickly.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.

It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

Run the Windows Memory Diagnostic tool

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows Memory Diagnostic tool
3. Click on the found app
4. Select Restart now and check for problems
5. Wait for the tool to finish

Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in View advanced system settings
3. Click on the search result
4. Click on settings under performance
5. Click on the Advanced tab
6. Click on Change under Virtual memory
7. Uncheck the box for Automatically manage paging file size for all drives
8. Then select the drive and check the No paging file option
9. Click on Set
10. Repeat for all drives on the system
11. Reboot the system for changes to take effect

If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in System configuration
3. Click on the search result
4. Go to the Boot tab and click on Advanced options
5. Check the box for Maximum memory
6. Enter the installed RAM on your system in the field box and click on OK
7. Confirm once again on the OK and close the System configuration window
8. Restart the system

If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

1. Press ⊞ WINDOWS + R to open the run menu
2. Type in Regedit and press the OK button or hit ENTER
3. Click on YES if prompted by UAC
4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
6. Enter 1 under Value data and click on OK to save the changes
7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.

1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
2. Locate System Agent Configuration option
3. Select Memory Remap Feature and Enable it

Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.

As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID

Step 8: From this folder, you have to start matching the values in the first part of the value you’ve taken note of. Step 9: Open the folder which has the same value and repeat this for the second part of the value. Step 10: Afterwards, click on the Device Parameters and look for a property named “FlipFlopWheel” and invert its value from 0 to 1 or 1 to 0 to reverse the scrolling direction. And then restart your PC to apply the changes made. After you restart your PC, you should see the changes in the scrolling direction of your mouse. Note that you can change the value back to its original value or just use the registry backup to undo the changes you’ve made.

Qualcomm Atheros Qca61x4a Driver is a software driver used in WI FI communication between OS and device itself. When this driver stops working usually it means loss of connection and no internet available. This error knows to comes frequently and repeat itself over long periods of time which makes it quite annoying. If you are one of the unlucky users of Windows who get this error please keep reading in order to eliminate it and continue working on your computer normally.

1. Disable & Enable the Qualcomm Adapter Driver

   Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on disable Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on enable

2. Rollback the Qualcomm Adapter driver

   Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on properties Under properties, window click on Driver tab and left-click on Roll Back driver (if the option is greyed there is no previous driver, follow next step) Choose your reason and click on OK

3. Update Qualcomm Atheros driver to the latest version

   Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on Update Driver

4. Install the new driver in compatibility mode

   Right-click on the installer package and choose properties Go to the compatibility tab Choose compatibility settings and install.

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem. This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:

• You need to go to the Advanced Startup Options and from there select Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
  • Cd /
  • Dir

• If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
• Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
• Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.

• Open Command Prompt from the Advanced Startup options.
• After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
• If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
• In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:

• You need to go to the Advanced Startup Options.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
  • Bootrec /Fixmbr
  • Bootrec /FixBoot
• After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
• Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
• Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.

• First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
• Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
• After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
• Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.

Note: You need to replace “C” with the drive where Windows Installation is located.