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Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

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Airplane Mode turns on by itself in Windows
As you know, Airplane mode is the one that gets devices in such a state where all the wireless connections are turned off. However, recently, there are some reports from users claiming that the Airplane Mode turns on by itself in their Windows 10 computers. This kind of problem could be due to an error with the Network driver, third-party applications, and many other factors. Other users also reported that the Airplane Mode automatically flickers, while some stated that they aren’t able to toggle the option for Airplane mode. There are several options you can try to resolve this problem. You can try to configure the Power Management settings for the driver or run the Network troubleshooter. You could also roll back, reinstall or update the Network driver, as well as troubleshoot the problem in a Clean Boot State. For more details, follow each one of the given options below.

Option 1 – Try configuring the Power Management settings for the driver

The first thing you can do to fix the problem is to try configuring the Power Management settings for the driver. How? Refer to these steps:
  • Tap the Win + X keys to open the WinX menu and from there, select the Device Manager to open it.
  • Next, expand the Network adapters and select the entry for your Wi-Fi hardware.
  • After that, right-click on it and select Properties.
  • From there, go to the Power Management tab and uncheck the “Allow the computer to turn off this device to save power” option.
  • Once done, restart your computer and see if it has fixed the problem.

Option 2 – Try to run the Network troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 4 – Try to reset the Network Adapter

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try putting your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are causing the Airplane Mode to behave in a strange way. So, to isolate this possibility, you need to boot your computer in a Clean Boot State be using these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to observe if the Airplane mode is now back to normal or not.
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Fix Windows Activation error code 0xC004F078
As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect. This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:
“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.” “Activating Windows(R), (Key hash)… Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.” “Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”
To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try to use the correct key for the type of Windows version you have

If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.

Option 3 – Try to use Command Prompt to reinstall the key

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
  • After that, execute this command to uninstall the existing key: vbs /upk
  • Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
  • Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
  • To active, the KMS product key online, use this command: vbs /ato
  • Use this command to activate the key using the telephone: exe 4
  • After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.

Option 4 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.
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Chrome Roblox malware

Roblox is a very popular online game with millions of gamers playing it each day and as such it will naturally bring a lot of malware and attack on players trying to steal and exploit them for monetary gains. The latest attack and high-profile stealing of currency and assets happened exactly in Roblox.

roblox

Malicious activities have been reported to come from chrome extensions. So far 2 extensions have been identified that have hidden malware inside them but there could be more of them currently undetected. Extensions work as a front while in the back they mine user logins and other data in order to steal stuff from the Roblox platform.

To make things worse some of the malware is within long extensions like SearchBlox. The SearchBlox extension allows you to search quickly for other users if it was legitimate but has been compromised within the last month. There is evidence that people are stealing Roblox currency with the data gathered by the hidden backdoor in it.

SearchBlox extension is still Active in Chrome Web Store, with the primary listing still with the "Featured " badge. Google is actively removing malicious software from its storefront on a regular basis but this one still lingers in it.

If you or your kid have this Chrome extension installed, uninstall it right away and always be careful about which extension you install and give access to your system, keep them updated and check various blogs and article sites to inform yourself when a bad one is found.

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How to Fix Fatal Error c000021a

Fatal Error c000021a - What is it?

Fatal Error c000021a is a type of Windows stop error also known as the blue screen of death (BSoD) error. When this error occurs, it causes the computer screen to go blue and locks the user out of the current activity. This error code is fatal and can lead to serious issues like system crashes and freeze. The error code is usually displayed in the following format:
STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)

Solution

Restoro box imageError Causes

Fatal Error c000021a occurs when the Windows kernel detects that either Winlogon.exe or Csrss.exe service processes have stopped responding or failed to load.  When this happens the error code pops up on the screen. Nonetheless, this is not the only reason for the occurrence of this error. There are plenty more reasons why Fatal Error c000021a may pop on your computer screen. These include:
  • Missing or corrupt hardware drivers
  • Faulty hardware
  • Windows System Restore failed during the rollback process
  • Malware or viral infection
  • Registry issues
No matter what the reason may be, it is advisable to fix the error right away without any delays. Remember it is a fatal error and can cause a great deal of damage to your PC.

Further Information and Manual Repair

Fatal Error c000021a is a serious PC issue but this does not mean you have to hire an expert to get it fixed. The good news is that this error is actually quite easy to resolve. You don’t have to be a technical whiz or a computer programmer to fix Fatal Error c000021a on your PC. Here are some do it yourself methods to fix this error code right away without any hassle: Let’s get started:

Method 1: Update Your PC Drivers

As we mentioned about corrupt or missing drivers can be one of the many reasons for the occurrence of this error. So, check the drivers first. Perform a driver scan and make sure all your drivers are updated.

Method 2: Perform a Windows System Restore

To do this, first launch Task Manager by pressing CTRL+SHIFT+ESC on your keyboard. Now click on the application tab and then click ‘New Task’ then browse. After that, go to C:\Windows\System32\Restore  folder and then double click the rstrui.exe file. This will help start system restoration. Your computer will reboot during the process and hopefully, the error will be resolved. Nonetheless, if the error still persists then try methods 3 and 4.

Method 3: Scan for Viruses

Sometimes Fatal Error c000021a may also occur due to malware infection. Your PC may be affected by viruses hidden in different locations without you knowing about it. Therefore to resolve this error, it is recommended to run an antivirus and scan for viruses. If detected, remove them right away to fix the error code.

Method 4: Repair the Registry

Another method to resolve Fatal Error c000021a code on your system is to repair the registry. The registry stores all the information and activities performed on the system. If it is not cleaned frequently, it gets loaded with too many files unnecessary and obsolete files like the junk files, cookies, internet history and temporary files which corrupts and damages the registry thereby generating blue screen of death error codes like Fatal Error c000021a. Though you can repair the registry manually it can be both time-consuming and slightly difficult especially if you are not a computer programmer. Therefore it is advisable to download a registry cleaner to fix it right away.

Automatic Repair with Restoro.

Whether the Fatal Error c000021a code occurs due to viral infection or registry issues, download Restoro. This is a next-generation, advanced, and multi-functional PC Fixer. This software is deployed with multiple utilities such as a powerful registry cleaner, an antivirus, a system optimizer, and more. The registry cleaner scans the entire PC and detects all types of registry issues at once. It cleans the registry, wipes out all the unnecessary files, and restores the registry back to normal. Simultaneously, the antivirus embedded in this software detects all types of viruses including malware, adware, spyware and Trojans and removes them in seconds. The system optimizer feature ensures the speed and performance of your PC are not compromised during the repairing process. It ensures your PC works at its optimal speed. Restoro is a one-stop solution for all your PC needs. It has a user-friendly interface making it easy for all levels of users to work around. It is compatible with all Windows versions Click here to download Restoro and resolve the Fatal Error c000021a code on your PC today!
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How to remove GoodShop Landing

GoodShopLanding is a browser extension for Google Chrome, Mozilla Firefox, and Safari. This extension offers the latest coupons from a range of variety stores. While this may seem useful, this extension only offers coupons from sponsored stores, not all coupons available, so the only coupons that you will get are from the Extensions Ad network. You may see additional new tabs opening randomly while browsing the internet, these tabs are opened by GoodShopLanding and usually contain last-minute store deals.

As it is often distributed via potentially unwanted advertising, and impacts browser performance in a way that many users do not want, it is classified as a Browser Hijacker and thus flagged for optional removal. From the Author:
Shop online? Here’s your free automatic coupon finder, Gumdrop. Never miss a coupon again Gumdrop automatically applies the best coupons for you at checkout. Get the best deals anywhere With over 500,000 coupons, Gumdrop finds deals for thousands of stores, including Amazon, Expedia, and Papa John’s.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malicious software that alters internet browser configurations without the computer owner’s knowledge or consent. These hijacks appear to be increasing at an astonishing rate around the globe, and it could be truly nefarious and sometimes harmful too. There are numerous reasons why you may have a browser hijack; but commercial, marketing, and advertising are definitely the primary purposes for their creation. Often, hijackers will force hits to sites of their choice either to increase traffic generating higher advertisement revenue, or to gain a commission for every user visiting there. However, it isn’t that harmless. Your web safety is jeopardized and it is extremely irritating. They not only mess up your web browsers, but browser hijackers can also modify the system registry, leaving your computer vulnerable to various other attacks.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your homepage is reset to some mysterious site; bookmark and the new tab are likewise changed; The default search page of web browser is changed; unwanted new toolbars are added to your web browser; you may see never-ending pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; you’re disallowed access to certain webpages, such as the site of an antimalware software developer like SafeBytes.

How they get into the computer

A browser hijacker can be installed on your computer if you go to an infected website, click an e-mail attachment, or download something from a file-sharing website. They can also be deployed via the installation of an internet browser toolbar, add-on, or extension. Browser hijackers sneak into your pc along with free software application downloads that you unknowingly install along with the original. A good example of some well-known browser hijackers includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are often changing. Browser hijackers may record user keystrokes to collect potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a stage where it will become unusable.

How you can get rid of browser hijackers

Certain browser hijacking can be simply corrected by identifying and removing the corresponding malware program from your control panel. Unfortunately, most of the software programs utilized to hijack a web browser are intentionally designed to be hard to remove or detect. Moreover, manual removal requires you to carry out many time-consuming and intricate steps which are tough to conduct for new computer users. Installing and running anti-malware software on the affected computer can automatically delete browser hijackers as well as other malicious applications. If you want to remove persistent browser hijackers quickly and effectively, install the top-rated Anti-Malware program Safebytes Anti-Malware. Along with anti-virus software, a system optimizer program can help you fix registry errors, get rid of unwanted toolbars, secure internet privacy, and enhance overall computer performance.

What you can do if Malware Stops You From Downloading Anti-virus?

Malware could cause all kinds of damage when they invade your system, from stealing your private information to deleting data files on your computer. Some malware sits in between the computer and the internet connection and blocks some or all sites that you really want to visit. It could also block you from adding anything to your machine, especially antivirus applications. If you are reading this, you may have got infected by malware that stops you from installing a computer security application like Safebytes Anti-Malware. Do as instructed below to get rid of the malware in alternate ways.

Download the application in Safe Mode with Networking

If the malware is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum applications and services start-up in safe mode, there are seldom any reasons for issues to take place. Here are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, do a full scan and allow the program to delete the threats it discovers.

Switch over to an alternate browser

Malicious program code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for removing malware

Another solution is to make a portable antivirus program on your USB stick. Adopt these measures to use a USB flash drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Plug the USB drive into the clean PC. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to complete the installation process. 5) Remove the USB drive. You may now utilize this portable antivirus on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click the “Scan Now” button to begin the virus scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download anti-malware software for your PC, there are numerous tools in the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is paid or free program. Some of them are good but there are several scamware applications that pretend as legit anti-malware programs waiting to wreak havoc on your personal computer. When looking for antimalware software, pick one that provides solid, efficient, and total protection against all known computer viruses and malware. When thinking about reliable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection tool made to help users of all levels of IT literacy in identifying and eliminating harmful threats from their personal computers. Once you’ve got installed this tool, SafeBytes superior protection system will ensure that no viruses or malicious software can seep through your PC. SafeBytes carries a variety of amazing features which can help you protect your PC from malware attack and damage. Listed below are some of the good ones: Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It’ll monitor your personal computer for suspicious activity at all times and safeguards your PC from unauthorized access. Robust, Anti-malware Protection: With a critically acclaimed malware engine, SafeBytes gives multilayered protection which is made to catch and eliminate viruses and malware that are hidden deep inside your computer’s operating system. Fast Scan: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Safe Browsing: SafeBytes inspects the links present on a webpage for possible threats and alerts you if the site is safe to visit or not, through its unique safety rating system. Light-weight Tool: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Online Technical Support: For any technical issues or product guidance, you could get 24/7 professional assistance through chat and email. To sum it up, SafeBytes Anti-Malware provides excellent protection combined with very low system resource usage with both great malware detection and prevention. You can be sure that your computer system will be protected in real-time once you put this software program to use. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of GoodShop Landing manually instead of employing an automated tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser extensions, you can actually get rid of it through your browser’s extension manager. You will likely also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. Please note that this is for professional users only and might be difficult, with wrong file removal leading to additional system errors. Additionally, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.
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CHKDSK cannot open volume for direct access
One of the most useful built-in tools in Windows 10 is the Check Disk or CHKDSK utility. It is the one that maintains the integrity of the disk that’s connected to a computer which can be launched using the GUI or graphical user interface and using the command line. There are a lot of things that warrant the running of this built-in utility and one of these things is the readability of the disk. Recently, a number of users reported that they encountered an error when they tried to run the CHKDSK utility – the error states, “Cannot open volume for direct access”. This kind of error in CHKDSK appears each time the command line is launched according to the affected users. As per the users who encountered this issue, they receive the following error messages when they tried running a ChkDsk command:
“C:WINDOWSsystem32>chkdsk /f g: Cannot open volume for direct access. C:WINDOWSsystem32>chkdsk /f f: The type of the file system is NTFS. Volume label is 0529357401.”
To fix the “Cannot open volume for direct user access” error, here are some suggestions that might help. Follow them carefully.

Option 1 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.
  • Open an elevated Command Prompt and enter this command: chkdsk /x /f /r
  • After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
  • Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 2 – Try to run the Primary Hard Disk Self Test

The next thing you can do to fix the problem is to run the Primary Hard Disk Self Test by following the steps below.
  • You need to boot your computer into the BIOS first.
  • After that, go to the Diagnostics tab and select the “Primary Hard Disk Self Test” option. Note that it may be different depending on the motherboard with different manufacturers but they should imply the same thing.
  • Now, wait until the test is completed, and then boot your computer normally.

Option 3 – Try to check the hard drive’s health

The next thing you can do to resolve the issue is to check the health of your hard drive using the WMIC utility in the Windows Command Prompt. This utility will check if your hard drive has any problems which resulted in the “Cannot open volume for direct user access” error.

Option 4 – Try to disable various restrictions on your hard drive

You might also want to disable the various restrictions on your hard drive since it is possible that it is encrypted or restricted which explains why you are unable to perform any operations in it and throws the “Cannot open volume for direct user access” error instead. For instance, if you have BitLocker, you can try to disable it and see if it fixes the error or not.

Option 5 – Try to uninstall or disable the Drive Locking feature on your hard drive

You could also look for any Drive Locking feature on your hard drive that tricks disk changes as it might be the root cause of the problem. Thus, if you find one, you need to either uninstall or disable it and then execute a check disk command to resolve the problem.

Option 6 – Try to disable the application service

Disabling the application service can also help you fix the problem. How? Refer to these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Services Manager.
  • Next, scroll down among the list of services and look for the service related to the security software or disk checker software.
  • Once you find it, right-click on that service and select Properties.
  • After that, change its Startup type to Disabled and click on the OK and Apply buttons to save the changes made.
  • Now restart your computer and don’t forget to enable the service back once the disk check is completed.

Option 7 – Try to use Repair Volume via Windows PowerShell

You could also try to use the Repair Volume using Windows PowerShell. All you have to do is open PowerShell as admin and type the “repair-volume -drive letter <DRIVE LETTER>” command and then tap Enter to run Repair Volume. This should resolve the error.
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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include: 1. the browser’s homepage is modified 2. your internet browser is constantly being redirected to adult websites 3. the default online search engine and/or the default browser settings are altered 4. you see many toolbars in your internet browser 5. you might find endless pop-up adverts on your computer screen 6. your web browser gets slow, buggy crashes very often 7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one. Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access. Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software. Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web. Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want. 24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns. SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies. In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\ConvertDocsOnlineTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertDocsOnlineTooltab Uninstall Internet Explorer
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Fix oobesettings error inside Windows 11
oobesettingsOobesttings error is the blue screen of death error caused by some faulty settings inside the Windows registry. The good news is that this is not a hard error to fix and if by any chance you are one of the unfortunate people getting this dreaded annoying error, please do keep reading because we have several things that you can do in order to eliminate this issue from your computer.

Reboot your system

This is the easiest and straightforward solution and can work sometimes since if the system has not been properly rebooted in a while memory could be filled with various processes and it can trigger oobesettings error. A simple restart of the system can solve the issue by decluttering files and emptying memory.

Scan and repair with SFC

If rebooting the system was not helpful and sadly you still receive an error then let's scan and repair system files by using Windows built-in tool SFC. In order to use this, we will have to run the command prompt in elevated administrator mode. Follow instructions closely. First click on the search icon on the taskbar and type in CMD The command prompt will show as a search result, on the right side click on Run as administrator. Once it opens type in following command: sfc /scannow and press ENTER Wait for the process to finish completely and restart your device after.

Repair the system registry

If the SFC scan has not repaired the issue then we will move to the next solution that involves repairing the system registry itself. Please note that you need to follow step-by-step for provided instructions since playing with the system registry can cause some serious issues if not done properly and can even render the system unstable. That being said, let's begin: Press ⊞ WINDOWS + R to open Windows run dialog Type inside regedit and press ENTER Inside registry editor locate the following key: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Session Manager/ Memory Management. and click on it to see properties Inside the properties right-click on CommitLimit value and choose delete. Confirm with yes. Close registry editor and reboot your computer.

Reset Windows 11

If even clearing key inside the registry editor has not helped next step would be to reset the system itself. Press ⊞ WINDOWS + I to open Windows settings and click on System on the left. Inside on the right part click on Recovery In recovery click on the button next to Reset this PC that says Reset PC Choose between keep my files and remove everything (a better option is remove everything, but be sure that you have all your files on a separate drive backed up) Choose between Cloud Download or Local reinstall. Click on next to confirm choices and after that on Reset to start the reset process. Follow onscreen instructions until it is fully done.
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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
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