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Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

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How to fix Windows 10 Update error 0x8024a000

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms
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  • You may also receive the error message saying that some files could not be updated.

Solution

Restoro box imageError Causes

There may be various causes for this error. Some of which are:
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  • Windows operating system is overloaded with invalid system references
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Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

  1. Press the Windows button + W on your keyboard
  2. In the search box type “troubleshooting”
  3. In the troubleshooting box, select the View all tab
  4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.
  1. On the command prompt, type sfc/scannow
  2. This will scan the system files and fix any error
  3. Reboot the computer and try to install updates
OR
In the command prompt type sfc/scannow.
This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

  1. Press Windows + R
  2. A run dialog box will appear
  3. type services.msc and press OK
  4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
  5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
  6. Reboot your machine and retry installing updates.

Method 4:

  1. Click Start or open search box
  2. Type cmd
  3. Right-click on cmd in start menu and select ‘Run as Administrator’
  4. Type net stop wuauserv
  5. Hit Enter
  6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type Exit
  9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:
  1. Click Start
  2. Type "command" in the search box and DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type "cleanmgr" and hit ENTER.
  8. Disk Cleanup will begin calculating how much occupied space you can get back.
  9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
  10. Check the boxes of the categories you want to clean and click OK.
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Option 1 – Remove the CMOS battery temporarily

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Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

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  • After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
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Further Information and Manual Repair

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Enabling TPM from the BIOS:

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If you got the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error on your Windows 10 computer then it is most likely caused by various factors. It could be caused by an incomplete installation or uninstallation of some applications or program, or it could also be caused by some exploit that intervenes with the normal functioning of the computer, as well as bad sectors on the hard disk, damaged system files, malfunctioned system drivers, modified Windows Registry files, or a Blue Screen occurrence during a Windows Update and many more. Getting this bug check means that a single-bit error was found on this page. It also indicates that this is a hardware memory error and to resolve it, you need to follow the suggestions laid out below but before that, it is recommended for you to create a System Restore Point first so that if anything goes wrong, you can always go back to the previous state.

Option 1 – Run a Memory Check to test RAM

Since the problem might have something to do with hardware memory, you need to test RAM by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
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  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
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  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error. To run the SFC command, follow the steps given below.
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Update or rollback drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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As you know, each one of the Windows 10 versions is priced differently and one of the considered more expensive compared to the Windows 10 Home version is the Windows10 Pro. The good thing is, Microsoft allows its users to upgrade from the Windows 10 Home version to the Windows 10 Pro version at a reasonable cost instead of buying the entire license again. However, upgrading your Windows 10 computer is not always that easy and you might encounter some errors along the way. One of the reported errors you could encounter is an error message that says, “Something happened, and we couldn’t start the upgrade”. This kind of problem is due to the problems with the Microsoft Store or the key authorization and to fix it, there are several options you can check out. You can try to run the built-in troubleshooters such as the Windows Update troubleshooter, Windows Store Apps troubleshooter, or Microsoft Accounts troubleshooter. You could also try to reset the Windows Store cache or re-register the Windows Store app. For more details, refer to each one of the given options below.

Option 1 – Try to run the Microsoft Accounts troubleshooter

Since the Microsoft Accounts troubleshooter is not built-in into the Windows operating system, you can download this troubleshooter by clicking on this link.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “Something happened, and we couldn’t start the upgrade” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset the Microsoft Store cache

As you know, like any other apps, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 5 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 6 – Try contacting Microsoft

If none of the options worked, you might also want to contact Microsoft for further assistance in fixing the error.
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