Windows Update service could not be stopped

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem.

This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
  • After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

  • After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007042B to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

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Option 6 – Contact Microsoft Support for assistance

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Option 1 – Uninstall the programs you installed recently

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Option 2 – Update your device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
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  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
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Option 3 – Use the Blue Screen Troubleshooter

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  • Tap the Win + I keys to open the Settings panel.
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Option 4 – Run the Windows Memory Diagnostic tool

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  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
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  2. Check for problems the next time I start my computer
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Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.
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  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

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Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Option 2 – Try disabling or removing newly installed hardware

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Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

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  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
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Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
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  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Fix the System Restore Not Working Malfunction.

What's program restore no longer working error?

The element of system restore is vital in the Windows operating system, and on occasions, it might be a genuine lifesaver. If for some reason you discover that the System Restore is not correctly functioning in Win7 or Windows 8 operating system:
  1. The points of system restore are not be being produced by hand or mechanically,
  2. You are unable to create by hand the restore points
  3. The system restore fails, and you're incapable of restoring your personal computer,
The subsequent are a few tricks that could allow you to solve this issue.

Solution

Restoro box imageError Causes

There are lots of variables that will trigger this malfunction in your Personal Computer. The remedy to the issue will depend on its cause. You ought to attempt the next actions in no sequence.

Further Information and Manual Repair

  1. Physically, strive to make Program Restore points. Subsequently, pay attention to the Error Messages(s) you receive. If none, check to see whether a restore point has been created.
  2. Eliminate the protection applications or anti-virus and then try creating a restore point.
  3. Startup the Computer in Safe-Mode. Oftentimes, non-Ms drivers or providers may restrict the smooth working for System Restore. The other viable choice, try a clean boot and see whether system restore is back to normal.
  4. Run file checker.  Quite simply, operate the sfc /scannow from the superuser command line. When the program record test is complete, restart your computer and assess whether system restore is operational.
  5. Run disk check as the administrator. Type chkdsk /f /r and subsequently push Enter. Allow this procedure to finish before attempting a system restore.
  6. Ensure the System Restore function is allowed in the drivers where you need this function allowed. For System Restore point to be saved, you must have free space of around 300 MB on each one of the devices which have the Program Safety perform turned-on.
  7. Ensure that there's adequate space on the drivers where System Restore performs is allowed.
  8. In the search box inside the Start Button, type "Services.msc" (with no quotes) and then push Enter. Ensure that at this time around Process Scheduler Service and the " Volume Shadow Copy " are correctly working, and are set on Automated mode. Make certain you start the System Restore service if it's not set place to automatic mode. Remember that you'll have to restart the computer in this process. Do this and subsequently try again, in case the system needs a reboot.
  9. In the search box, type eventvwr.msc /s subsequently push enter to open the Event Viewer. Double-click on the applications and Services Logs, then assess if you can determine the cause of the error.
  10. Could your network administrator have turned off the System Restore? Contact them. Ask them to re-activate system restore for your computer if they have switched it off.
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