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Edge Content Process has stopped working

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster.

To be specific, these are the three processes that are related to Microsoft Edge:

  • MicrosoftEdge.exe
  • MicrosoftEdgeCP.exe
  • MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings.

If none of it helped, you can try the following:

  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

  • In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

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Fix Windows Update Error 0x8024000B
As you know, Windows Updates are essential for your operating system as it keeps it protected from potential threats, fixes bugs and improves your experience in using Windows 10. However, there are instances when Windows Updates also cause errors and one of them is the Windows Update Error 0x8024000B. One of the causes of this particular Windows Update error is that Windows was not able to read the Update Manifest file which is needed to install the Windows Updates. This means that the operation was canceled by either the service or the user. On the other hand, this error could also occur if you are not able to filter the results. When you encounter this error, you will see an error message that says, “WU_E_CALL_CANCELLED: Operation was canceled”. This indicates that the operation was canceled by the operating system itself. To resolve the Windows Update Error 0x8024000B, here are some suggestions you need to check out.

Option 1 – Try to run the Cleanup (Decline) Superseded updates PowerShell script

The first thing you can do to fix the Windows Update Error 0x8024000B is to run the Cleanup (Decline) Superseded updates PowerShell script. This is actually an easy fix since all you have to do is download and run it from the Microsoft Technet site. Once you’re done downloading and running the file, restart your computer and see if the error is fixed or not.

Option 2 – Try to rename the Spupdsvc.exe file

If the first option didn’t work, you can try renaming the Spupdsvc.exe file which is one of the reasons why you’re getting the Windows Update Error 0x8024000B.
  • First, tap the Win + R keys to launch the Run utility.
  • Next, type the following command and hit Enter to execute it in cmd:
 /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
  • The command you entered will rename the troublesome “Spupdsvc(.)exe” file to “Spupdsvc(.)old”.
  • Now restart your computer after the command has been executed.

Option 3 – Try to restart various Windows Update-related services and components

You could also try to restart some Windows Update-related services to resolve the Windows Update error. Refer to the following steps to do so:
  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.

Option 4 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x8024000B. To run it refer to these steps:
  • Go to Settings and then click on Windows Update from the given menu.
  • Next, click on the Troubleshoot option and select Windows Update from the given options to run the Windows Update troubleshooter.
  • After that, follow the next on-screen instructions and wait until the process is completed, and check if the Windows Update Error 0x8024000B is fixed or not.
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Fix Operating System Loader has no signature
Booting up your Windows 10 computer does not always go smoothly as it is a complex process and you may encounter some issues along the way. There are various files that get loaded and executed while the Windows 10 operating system is loaded. You might encounter a page that displays the following error message:
“Operating System Loader has no signature. Incompatible with SecureBoot. All bootable devices failed Secure Boot verification.”
There are two main causes for this error – it could be that your computer is using a bad unauthentic Boot Image File or the Windows operating system is installed in the BIOS Mode. To fix this error, you can try performing a “cold” boot or reset the BIOS or reset your Windows 10 computer.

Option 1 – Try to perform a Cold Boot

To perform a cold boot, all you have to do is press and hold the power button of your CPU until it goes off. Once it’s off, boot your computer normally and then check if the problem is now fixed.

Option 2 – Try resetting the BIOS

If performing a cold boot did nothing to fix the problem, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.

Option 3 – Try to change the Boot Sequence

You could also try to change the Boot Sequence to fix the error. To change the Boot Sequence, follow these steps:
  • Open Windows Settings and then go to Update & Security > Recovery Advanced Startup and then click on Restart Now.
  • Once your computer has restarted, you should see the Advanced Options.
  • Next, select Troubleshoot > Advanced Options. This will offer another set of options and from there, select the UEFI Firmware Settings and it will let your restart your computer.
  • After the restart, it will take you to the Firmware settings and from there, switch to the Boot tab where you’ll see the “Boot Priority” which contains the list of the connected hard drive, CD/DVD, ROM, and USB drive.
  • Use the arrow keys on your keyboard to change the boot sequence.
  • Once you’re done, save and exit.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Change Font Size in Sticky Notes in Windows
Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.
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If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer. According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application. There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem. The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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How to Fix Chrome error 1603 & 0x00000643
If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:
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  • Corrupted registry keys that control the updated data.
  • Problems that:
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    • Prevent new programs from being installed.
    • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.
  • First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
  • Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
  • After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
  • It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
  • After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Resolve Runtime Error 372

What is the Runtime Error 372?

Runtime Error 372 is one of the various types of runtime errors on Windows PC. This error code hampers your ability to access and run Microsoft Visual Basic applications on the system.

Solution

Restoro box imageError Causes

Runtime Error 372 can occur due to multiple reasons:
  • Corrupt application due to viral infection
  • Missing or damaged DLL file
  • Poor PC maintenance
  • Data overload
  • Registry damages
Delay in resolving the runtime error 372  exposes your PC to further problems like the inability to install new programs, Windows startup issues, slow PC performance, system hang-ups, and crashes, etc. Therefore, it is recommended to take measures to resolve the runtime error 372 immediately.

Further Information and Manual Repair

The registry is one of the most critical components of Windows PC. It stores every data and configuration of your computer. Every hardware and software on the system has to connect to the registry to function properly. However, everyday and frequent PC usage keeps creating wasted, obsolete and invalid entries on your system and saves them in the registry. And if not cleaned, these files dilate the registry and eventually cause the registry to malfunction. DLL files go missing and often get damaged or corrupt. This leads to runtime error pop-ups like the error code 372. Furthermore, sometimes the registry also gets damaged due to malware attacks and viral infections. This malicious software damages the registry and exposes your system to serious PC threats like system failures, data loss, and data breaches.

Solutions To Runtime Error 372

To resolve the runtime error 372 on your system, clean and restore your registry. For this, you don’t have to hire a technician and spend hundreds of dollars when you can repair it for free. All you have to do is download Restoro. This is a powerful one-stop solution for all your PC-related problems. It functions as a registry cleaner and a system optimizer. Restoro is a user-friendly Windows PC repair tool that can be used by all levels of users. To run and operate this software on your system you don’t have to be a computer programmer or an expert. Its simple navigation and layout make it very easy to use. It resolves disk fragmentation issues which lead to missing DLL files. It also repairs the damaged and corrupted registry thereby resolving runtime errors like the error code 372. Restoro is a bug-free, reliable, and efficient tool. It is compatible with all Windows versions. Click here to download Restoro to repair the runtime error 372 on your PC.
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Disabling Absolute Volume in Windows 10
As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.
  • If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
  • If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f
After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.
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Fixing the Port in use, please wait
Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.
Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
  • WSD
  • Network
  • IP
And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.
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How to Resolve “We couldn’t update system reserved partition” Error in Windows 10 Installation

We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Restoro box imageError Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

  1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
  2. Right-click on the Disk where SRP is located then select
  3. Click over the Volumes
  4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

  1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
  2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
  3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

  1. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
  2. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
  3. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
  4. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

  1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

  1. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

  1. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.
NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.
  1. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
  2. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
  3. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
  4. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
  5. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
  6. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
  7. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
  8. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

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