Copy and Paste feature is not working

In case you don’t know, Microsoft Office uses a separate mechanism than the Windows operating system for specific purposes such as Updates and Activation which brings in the content dependencies of this mechanism on different services and processes. Thus, in such cases, you could encounter errors like the error code 0x80070426. When you get this error, you will see the following error message on your screen:

“An unexpected error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070426)”

This kind of error is caused by various supporting processes and services that are not working or are not being triggered as they were supposed to. If you are currently facing this issue, worry not for this post will guide you in fixing it. There are two potential fixes you can try – you can either check the responsible services or manually run the Activation Script. For more details refer to the given options below.

Option 1 – Try checking the responsible Services

• In the Start search, type “services.msc” in the field and tap Enter or click OK to open the Windows Services Manager.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed to the Windows Services Manager utility window.
• After that, look for the “Software Licensing Service” service entry from the given list of services inside the window.
• Then right-click on it and select Properties and from there, make sure that its Startup Type is set to Automatic.
• Once done, click on the Start button to start the service and then exit the Services Manager.
• Next, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• After that, type and enter each command below one after the other.
  • net start slsvc
  • sc qc slsvc
  • sc queryex slsvc
  • sc qprivs slsvc
  • sc qsidtype slsvc
  • sc sdshow slsvc
• Now check if the problem is fixed or not.

Option 2 – Try to manually run the Activation Script

• In the Start search, type “cmd” and right-click on Command Prompt from the given search results and then select the “Run as administrator” option to open Command Prompt with admin privileges.
• Next, navigate to the following location inside the Command Prompt command-line utility if you are using Office 16.
  • x86: C:/Program Files (x86)/Microsoft Office/Office16
  • x64: C:/Program Files/Microsoft Office/Office16

• On the other hand, if you are using an older version, go to the following location instead.
  • x86: C:/Program Files (x86)/Microsoft Office/OfficeXX
  • x64: C:/Program Files/Microsoft Office/OfficeXX
• Once you’re in the location, type the following command to run the Activation Script and then tap Enter.

cscript ospp.vbs/act

• The command you just entered will activate your copy of Microsoft Office.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.

If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:

• In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
• After that, you will see either of the following results of the command you just executed:
  • “Volume <PARTITION LETTER> is dirty”
  • “Volume <PARTITION LETTER> is not dirty”
• If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select initialize disk.
• Next, select the correct partition type and proceed.

Scammers have decided to target Windows’s 10 App installer process in order to infect your computer and steal your data. As in most usual online scams, everything starts with a strange email containing threats and other poorly written and composed speech. At the end of the given email, there would be a link claiming that you, of course, need to read it and follow instructions about the threat, if you click the link it will open a web page where you will have an innocent-looking PDF file with more information about the threat itself. If you click on a seemingly innocent PDF file it will summon Windows 10's AppInstaller.exe tool, kickstarting a download-and-run process that'll put you in a bad place very quickly. From there, you'll have to deal with the dangers of malware BazarBackdoor, including data and credential theft. This kind of scam is nothing new but the interesting thing here is that it uses App installer and by clicking on a link you are opening and giving permission for a malicious crook to use it. So, stay safe and do not click on any links from unknown emails no matter what.

Error Code 800b0100 - What is it?

800b0100 is a typical Windows Update error. This error message occurs when you try to install the latest updates from Microsoft Updates and Windows Updates. The error message is displayed in the following format:

“Code 800B0100 Windows Update encountered an unknown error.”

Solution

Error Causes

Error code 800b0100 may pop up on your computer screen due to different reasons. However, some of the common causes include:

• The file needed by Windows Update is corrupt or missing
• Security software conflict such as Firewall
• Incorrect Registry keys
• Windows security .dll files are registered incorrectly

Further Information and Manual Repair

To resolve error code 800b0100 on your system, you don’t have to hire a professional. This error is quite easy to repair and requires no technical expertise. In other words, you don’t need to be a computer programmer or technically sound to repair this issue. Here are some of the easy and effective DIY methods that you can try to resolve error code 800b0100 on your system:

Method 1

Download System Update Readiness Tool from Microsoft’s website on your PC. This tool can help you fix this problem that might prevent Windows Updates from installing. Typically it will take 15 minutes or less to scan your entire PC.  The System Update Readiness Tool will scan your computer for inconsistencies that may cause errors to occur.

Method 2

Disable Security Software on your PC for example if you use Windows Vista then you will have Firewall already built in. Disable it to resolve error 800b0100. To do this, simply go to the start menu and open the control panel and then select security. Now locate the option Windows Firewall and upon finding, simply choose the option Turn Windows Firewall on or off. Select off (not recommended) option, then click Apply and OK to reset and confirm changes. After that, go back to the Windows Update screen and then click the try again button. The download and installation would start. After the installation is complete, restart your PC to activate changes. Once the updates are successfully installed, not re-enable the Firewall, to ensure your PC is not exposed to potential security threats or viruses.

Method 3

Remove Invalid Keys from the Registry by downloading Restoro. This is a PC Fixer deployed with a registry cleaner. It scans your entire PC and removes all the obsolete and unnecessary files like cookies, bad and invalid registry keys. It cleans and repairs the registry in a few clicks. Click here to download Restoro.

If you got an error message saying, “Windows Update failed to install error 0x80240034” when trying to update your Windows 10 then it’s probably due to some update services that are failing at some point. In addition, you might also see Error constant WU_E_DOWNLOAD_FAILED with the description that “Update has failed to download”. The Windows Update failed to install error 0x80240034 might be caused by some connection problem or there might be a duplicate update or that installation is not allowed and so on. And so to fix the problem, we’ve prepared some options that could help. Make sure to follow them accordingly but before you proceed, you need to verify if you have a stable internet connection.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to disable your antivirus program

The Windows Update failed to install error 0x80240034 might be caused by the antivirus program installed in your computer which is why disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Clean up temporary and junk files

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• The system created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80240034. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Delete Files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Run the DISM tool

If the first five options didn’t work, then running the Deployment Imaging and Servicing Management tool might help as it can repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 7 – Run System File Checker

Running the SFC scan or System File Checker might also help in fixing error 0x80240034.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Restart your PC.

Option 8 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.

This post will help you fix the ERR_CONNECTION_RESET error in Google Chrome. This error indicates that the Chrome browser wasn’t able to establish a stable connection or that there really is no connection at all with the website you are trying to open. This error does not occur on all websites though. When you encounter this kind of error message you will see the following message on your Google Chrome browser:

“This website is not available, The connection to example.com was interrupted, Error 101 (net:: ERR_CONNECTION_RESET): The Connection was reset.”

Note: You need to follow the options given below to fix the ERR_CONNECTION_RESET error and make sure to reload the webpage each time you complete following each one of the fixes.

Option 1 – Check the Network Cables and restart the router then reconnect

Of course, the first thing you can try is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_CONNECTION_RESET error in Chrome. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to increase the Maximum Transmission Unit (MTU)

You can also try increasing the Maximum Transmission Unit to fix the error. To do so, follow these steps:

• Open Settings and go to Network & Internet > Ethernet.
• From there, take off the Active Wireless / Wired Network Connection.
• Next, open Command Prompt as admin.
• Then type the “netsh interface IPv4 set subinterface “Ethernet 4” mtu=1472 store=persistent” command and hit Enter to execute it.

Option 4 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the ERR_CONNECTION_RESET error in Chrome. To do so, refer to these steps:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 5 – Disable the AppEx Networks Accelerator feature

The AppEx Networks Accelerator is known to slow down network connections. Some users reported that it slows down the network speed by 70% up to 80% which is why you need to disable it. Here’s how you can do it:

• Go to Settings and select Network & Internet and from there select Ethernet > Change adapter options.
• Next, right-click on the network connection and select Properties.
• Then look for AppEx Networks Accelerator and uncheck its checkbox.
• Now click the OK button to save the changes and then check if the error is now fixed.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the ERR_CONNECTION_RESET error.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

Option 8 – Try to disable the Wi-Fi Miniport

• In the Cortana Search box, type “command prompt” then right-click on the search result and select “Run as administrator”.
• After opening Command Prompt with admin privileges, type the commands listed below and hit Enter right after you key in each one of them.
  • netsh wlan stop hostednetwork
  • netsh wlan set hostednetwork mode=disallow
• Now exit Command Prompt and tap the Win + R keys to open the Run dialog box.
• Type “cpl” in the field and hit Enter to open Network Connections.
• From there, look for Microsoft Virtual Wi-Fi Miniport and right-click on it, and then select Disable.

Option 9 – Start Chrome in Safe Mode

The same with Windows Safe Mode, starting Chrome in Sage mode will open the browser but without all the user settings and extensions. And then try opening the website you were trying to open earlier.

Option 10 – Reset Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

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