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OneDrive thumbnails are not showing

A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it.

As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem.

You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.

Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.

  • First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
  • After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
  • Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:

  • First, open Control Panel in Windows 10.
  • Next, in the search box, type “folder” and then click on the File Explorer Options.
  • From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
  • Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
  • Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Method 1

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Method 2

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Method 3

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Method 4

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Option 2 – Disable the proxy server for LAN

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Option 3 – Check your VPN

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Option 5 – Reset Google Chrome

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Option 1 – Try to update or rollback the Graphics driver

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Option 4 – Try performing a System Restore

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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

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  • Step 1: Open the Command Prompt as an administrator from the WinX Menu.
  • Step 2: After opening Command Prompt, type in the following command and tap Enter on your keyboard.
regsvr32.exe vbscript.dll
  • Step 3: Once you enter the command, it will re-register the VB Script DLL file using the Windows OS tool called Regsvr32 or regsvr32.exe. This tool is a command-line utility used to register and unregister OLE controls such as DLL and ActiveX (OCX) controls in the Windows environment. After the execution of the command, you should see the following pop-up on your screen which means the re-registering of the concerned DLL file has succeeded.
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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage. To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.
Option 3 – Try scanning your computer for malware using Windows Defender Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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