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Universal Windows Platform (UWP) applications are the modern application in the windows store that can be used in all the Window devices like Xbox, Hololens, Tablet, PC or Phone. Basically, UWP provides a common platform for every device that runs Windows 10. When attempting to login into these applications and receive this error:

Can’t sign in with a Microsoft account This program is blocked by group policy. For more information, contact your system administrator. 0x8000704ec

Then this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.

1. Local group policy editor solution

   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box type gpedit.msc and press ENTER to open Group Policy Editor.
   • Inside the Local Group Policy Editor, navigate to the path below:
   Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options
   • On the right pane, double-click on Accounts: Block Microsoft accounts to edit its properties.
   • Under Local Security Setting tab, click on the drop-down and select This policy is disabled.
   • Click Apply > OK to save the changes.
   • Exit Group Policy Editor.

2. Registry editor solution

   As always, it is highly recommended to make a backup of the registry editor just in case that something goes wrong.
   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box, type regedit and hit ENTER to open Registry Editor.
   • Navigate to the registry key path below:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
   • At the location, on the right pane, identify the NoConnectedUser key. The key value might be set to either 1 or 3.
   • Now, double-click the NoConnectedUser entry to edit its properties.
   • Input 0 in the Value data field and hit Enter to save the change.

InboxAce is a browser extension for Google Chrome developed by Mindspark and gives users easy access to the most popular email clients with just 1 click away. This extension changes your default search engine, as well as your home page to MyWay.com. Several anti-virus scanners have marked this extension as a Browser Hijacker due to its information mining nature.

While installing this extension monitors user browsing activities. It logs the website you visit, the links you click, the products you buy, basically everything that you do in a browser. This information is later used to display unwanted targeted ads that are injected into your search results.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. Browser hijacker malware is designed for many different reasons. Typically, it will drive users to particular websites which are looking to increase their advertising campaign revenue. Many people believe that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. Browser hijackers can also permit other malicious programs without your knowledge to further damage the computer.

How to determine if your browser has been hijacked

Signs that an internet browser is hijacked include: the home page of your respective browser is changed unexpectedly; you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; default online search engine is modified; find new toolbars which you did not add; unstoppable flurries of popup advertisements show up on your computer screen; your browser gets slow, buggy, crashes very often; Inability to navigate to particular sites, especially anti-malware and also other security software sites.

How it infects your PC

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They also come from add-on applications, also known as browser helper objects (BHO), browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). A good example of some notorious browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can disrupt the user’s web surfing experience greatly, record the websites frequented by users and steal private information, cause problems in connecting to the internet, and then finally create stability problems, making applications and systems crash.

Tips on how to get rid of browser hijackers

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious software or any other recently installed freeware. But, most hijackers are extremely tenacious and need specialized applications to eliminate them. And there’s no denying the very fact that the manual repairs and removal methods could be a difficult job for a novice PC user. On top of that, there are many risks connected with tinkering around with the system registry files. Anti-malware software is very effective with regards to picking up and eliminating browser hijackers that normal anti-virus application has overlooked. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time computer protection against all types of malware. In addition to anti-malware, a system optimizer program, similar to Total System Care, could help you fix Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and increase overall computer performance.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause all sorts of damage once they invade your computer, starting from stealing your personal details to deleting files on your computer system. Some malware goes to great lengths to stop you from installing anything on your computer system, particularly antivirus programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are a few fixes you could try to get around with this particular problem.

Remove viruses in Safe Mode

If any virus is set to run automatically when Windows starts, entering Safe Mode could very well block this attempt. Just the minimum required programs and services are loaded when you start your PC into Safe Mode. The following are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have online access once again. Now, make use of your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the program eliminate the threats it finds.

Switch over to an alternate web browser

Some viruses may target vulnerabilities of a particular web browser that block the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware could be targeting IE’s vulnerabilities. Here, you must switch to another browser such as Firefox or Chrome to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to save and operate an anti-malware program completely from a Thumb drive. Adopt these measures to run the antivirus on the affected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow activation instructions. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer system. 6) Double click the EXE file to open the Safebytes tool right from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some are very good ones, some are ok types, and some are just bogus anti-malware programs that could ruin your computer themselves! You should select one that is dependable, practical, and has a strong reputation for its malware source protection. When considering commercial antimalware tool options, many people select well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the typical computer end user in safeguarding their computer from malicious internet threats. When you have installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malware can seep through your personal computer.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can detect and remove numerous obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Active Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Extremely Speed Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient in the industry. Its targeted scanning highly increases the catch rate for malware that is embedded in various computer files. Safe Web Browsing: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can rest assured that your PC will be protected in real-time as soon as you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of InboxAce without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browsers AddOn/Extension manager and removing it. It is also highly recommended to factory reset your browser settings to their default state. If you choose to manually delete the system files and registry entries, utilize the following list to ensure that you know precisely what files to remove before executing any actions. But bear in mind, this can be a tricky task and only computer professionals could accomplish it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Safe Mode.

If you are experiencing a Low Wi-Fi signal strength on your Windows 10 PC after you’ve updated or reinstalled it, read on as this post will guide you on what you can do to fix the problem. The way devices connect these days has evolved with our cognitive revolution. Various devices use some or other wireless technology to connect with other devices. However, all wireless technology has some kind of limitation when it comes to range and signal strength. From time to time, you might have faced several Wi-Fi issues. Low Wi-Fi signal strength usually happens after you update or reinstall your Windows 10 system. This issue can be identified easily by looking at the signal bars in the Wi-Fi icon or by measuring its strength. Since this problem is wide scope, there are tons of possibilities which is why this post covers the most generic situations that could help most users. Refer to the options given below to fix the low Wi-Fi signal strength of your Windows 10 PC.

Option 1 – Try running the Network Adapter Troubleshooter

If a few days ago the range and signal of the Wi-Fi was perfectly fine before you did an update or reinstall, it is possible that there were some changes made in the configuration as well. In most cases, the latest configuration that came with the update has not aligned the config in your computer or laptop. The easiest and simplest way to fix this is by using the Network Adapter Troubleshooter. How? Follow the steps below.

• Right-click on the Wi-Fi icon from the system tray to start troubleshooting.
• After that, select Troubleshoot problems. Note that it might take a while to run it but once it’s finished, it will show you all the problems with the network adapter.

Note: The Network Adapter Troubleshooter will also fix the issues in the background but there might be some issues that will require manual action. And if the troubleshooter wasn’t able to identify and fix the problem for you, proceed to the next given option below.

Option 2 – Try using the Device Manager

If the problem is related to hardware, you need to seek out the help of the Device Manager. To do so, follow the steps below.

• Pull up the Device Manager.
• Next, look for your Wi-Fi adapter under the Network Adapters.
• Once you found it, right-click on it and open Properties.
• After that, you will see all the actions related to drivers under the driver tab.
• You can either update or roll back the selected driver or you could also disable and re-enable it to see if the problem’s fixed.

Note: If updating the driver didn’t help, you might have to dig into the advanced settings. From this post on, it can get a bit complicated as there are terms that you might not understand as well as some configuration. To make it easier for you, you can search for your Wi-Fi adapter online and try following the instructions from there. And before you make any further changes to your computer’s settings, make sure that you create a system restore point first.

Option 3 – Try changing the Wi-Fi Roaming Sensitivity

If you want to enhance the Wi-Fi reception as well as the performance on your Windows 10 PC, you might want to change the Wi-Fi Roaming Sensitivity or Aggressiveness. Roaming Sensitivity is the rate at which your computer chooses and switches to the nearest available point of access which offers a better signal. It is based on the strength and quality of the Wi-Fi and not on the distance to the Wi-Fi point.

Option 4 – Try adjusting the Wi-Fi range

The issue could also be caused by the position of your computer with respect to the Wi-Fi router instead of your hardware or drivers. It could be that your physical location might be a factor for the low signal strength of your Wi-Fi so you might want to adjust the Wi-Fi range to fix the problem.

The System32 folder contains vital configuration and information that are essential to the operating system. It is located inside the “Windows” folder and it consists of important DLL files as well as executable files. You probably have noticed some errors that have the “System32” word in them but that does not necessarily mean that the System32 folder is the one that triggers them as these kinds of errors have only occurred when some important files are corrupted or missing. Some users recently reported that each time they start their computers, the System32 folder will automatically open up in the File Explorer. If you encounter the same problem, read on as this post will guide you on what to do to fix it. This kind of issue is most likely caused by service or application interference – it is possible that there is a third-party application installed in your computer or a Windows service that triggers the System32 to pop up during startup. It is also possible that this is a result of system modification. Thus, you need to identify the third-party program or restore your computer to its previous state.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Option 2 – Perform System Restore

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your computer and see if the System32 folder still pops up at startup or not.

Windows users need to be on high alert. Microsoft has confirmed a critical vulnerability has been found in all versions of Windows which presents an immediate threat, and you need to act now. A critical new zero-day hack has been found which affects all Windows versions. Tracked as CVE-2021-34484, the “zero-day” flaw enables hackers to breach all versions of Windows (including Windows 10, Windows 11, and Windows Server 2022) and take control of your computer. Microsoft mistakenly thought it had patched the vulnerability (which was first found in August) when it was publicly disclosed in October. But the fix itself was found to be flawed, something the company admitted, and this drew even more attention to the vulnerability. Microsoft subsequently promised to “take appropriate action to keep customers protected” but two weeks later, a new fix has still not arrived. Luckily the third-party security specialist 0patch has beaten Microsoft to the punch with a ‘micropatch that it has now made available for all Windows users “Micropatches for this vulnerability will be free until Microsoft has issued an official fix," 0patch confirmed. You will need to register for a 0patch account and install its download agent before the fix can be applied, but with 0patch fast becoming a go-to destination for hot fixes which beat software companies to the punch this is a no brainer. Hopes will be high that Microsoft can release an effective patch sooner rather than later but, until then, all Windows users must act now if they want to be safe. Download 0patch here: https://blog.0patch.com/2021/11/micropatching-incompletely-patched.html

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

Error code 0x803f7000 -What is it?

Error code 0x803f7000 refers to an issue in Windows 10 with downloading apps through Windows Store. When you choose the app or game to download, it heads to Downloads in the Store app. Then it says it is acquiring a license but then fails. When you click the “See details” link, you see the error code 0x803F7000. It could mean that the date and time or region settings in your Windows 10 are incorrect or there are some problems with the Windows Store Cache.

Symptoms

• This error appears when you are running Windows 10 and trying to download an app through the Microsoft store. The error code may appear with this message: “Something went wrong. The error code is 0x803f7000, in case you need it”
• You might also see this message along with the error code: "It looks like you've reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list."

Solution

Error Causes

There may be several reasons for this error:

1. This problem may arise if the date and time in Windows 10 are incorrect.
2. If the region has been set incorrectly.
3. Problems with Windows store cache.
4. Windows store server overloaded.
5. The Windows version you are using is pirated.

Further Information and Manual Repair

Method 1:

Correcting date and time:

• Open up Control Panel > Clock, Language, and Region.
• Then click on Date & Time.
• Now click on Change date & time to correct your time.

Method 2:

Correcting region:

• Navigate to Control Panel > Clock, Language, and Region.
• Then click on Region.
• Then click on the Location tab.
• Now set your actual region from Home location section.
• Click Apply & OK.

Method 3:

Resetting Windows Store:

• Press Windows Flag Key + X from your keyboard. Then select Command Prompt (Admin). It will launch Command prompt as administrator.
• Then type wsreset and hit Enter.
• Wait for a few seconds. It will automatically open Windows Store.
• Then try to download any apps.

Method 4:

1. Open Command prompt in local machine and type in the Windows Store reset tool exe
2. Activate Windows by going to Settings>Updates and Security
3. Run the Modern UI/metro app troubleshooter from Microsoft
4. Keep trying it several times.
5. Try changing locale and time zone to the United States as shown below
6. Go to control panel, Language settings
7. Select location to the United States
8. This will reset the language to US English. After this try downloading the apps again.
9. Try restarting the Windows Updater service or restart the machine once.

You must make sure that you have a good internet connection. You need that for the updates and downloads complete without disruption.

Method 5:

Make sure the app isn’t blocked by the Windows firewall: To make your PC more secure, some apps are blocked by Windows Firewall by default. For proper functioning, you might need to enable an app to receive info through the firewall. For more info, see the "Allow an app to receive info through the firewall," and follow the procedure from start to finish.

Method 6:

Check with your system admin: If your PC is part of a network in an organization, like a business, school, or government agency, your system administrator might have turned off the use of certain apps using the Group Policy. Contact your system admin if you believe that Group Policy is preventing you from using an app.

Method 7:

Make sure your apps are up-to-date: To make the apps working properly, you must keep your apps up-to-date. This could be done by turning on automatic updates in the Windows Store.

Method 8:

Contact the app publisher To view the publisher’s app support info, follow these steps:

1. On the Start screen, tap or click Store to open the Windows Store.
2. Search or browse for the app, and then tap or click it.
3. Scroll to the Details section of the app's description page, and then tap or click the support link for the app under Learn more. The link will open an email message for you to contact support or will take you to a support website.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Typical use of file explorer will probably not need any kind of elevated privileges, but from time to time you might encounter some tasks that will require administrator rights in order to perform them. If this is the case you will need to run file explorer with these rights but inside Windows 11 that is somewhat hidden and not 1 click away. How this is the case we have decided to put a little tutorial on how to accomplish this very task and run file explorer with administrator privileges.

Open File Explorer via EXE file

1. Open File Explorer typically
2. Navigate to This PC > Windows (C:) > Windows
3. Locate file explorer application
4. Right-click on it and select Run as Administrator
5. Run File Explorer

A new instance of file explorer will pop with elevated administrator privileges.

Run it as an administrator using the Task Manager

1. Open the Task Manager ( CTRL + SHIFT + ESC )
2. Click on More details (at the bottom)
3. After the task manager expands click on the File tab
4. Click on Run New Task
5. Type in explorer.exe and check the box next to it that says Create this task with administrative privileges
6. Click on OK

File Explorer will now run as administrator.

What is Error Code 31?

Device Manager Error Code 31 pops up when Windows prevents the driver for a particular hardware device from loading. The error code 31 is almost always presented in the following format:

“This device is not working properly because Windows cannot load the drivers required for this device.” Code 31

This error can occur with any hardware device; however, in most cases, it occurs with Ethernet cards. The good news is that it belongs in the easy-to-resolve category. So repairing it should not be difficult.

Solution

Error Causes

Error code 31 is related to driver problems, and the most common causes include:

• Outdated drivers
• Missing drivers
• Mis-configured drivers
• Corrupt drivers

Further Information and Manual Repair

To resolve error code 31 on your system, try the methods given below. We have listed down some of the most effective and easy-to-perform DIY methods for fixing Device Manager code 31 on your PC.

Method 1 - Rollback the Driver to its Previous State

This simply means to return the driver back to its previous state - to the version last installed. Try this method to resolve error code 31. This is probably the easiest way to return your PC to its previous working state.

However, by doing so, you will not be able to update your drivers and run new driver versions on your system. In other words, this is a temporary method to fix this issue.

You may still want to try other methods given below to ensure you have the latest drivers installed on your system.

You can roll back the driver to its previous version by accessing the Driver Rollback feature located in the driver settings within the Device Manager. Or another way to perform a rollback is to use the Windows System Restore Utility.

It is a recovery tool built-in the new Windows versions. To access it, simply go to the start menu and type System Restore Utility in the search menu.

Access it and pick a point in the past, also referred to as the restore point, to return your PC to its previous state before the error code 31 occurred.

However, to resolve the problem permanently, try method 2.

Method 2 - Update the Driver

Error code 31, as discussed above, may occur due to outdated, misconfigured, or corrupted drivers. Whatever the reason may be, to ensure the proper functioning of your hardware device, it is important to update the drivers on your system frequently.

To start driver updates, first, it is important to find out and identify problematic drivers. You need to identify the drivers that are corrupt, misconfigured, and outdated. For this, go to the Device Manager and then look for devices with yellow exclamation marks.

The yellow exclamation marks next to the devices show that these device drivers are problematic. Once you’ve identified the problematic drivers, simply update them by finding the latest and compatible versions on the manufacturer’s website.

This process is time-consuming and can be frustrating at times, especially when doing it for the first time.

Also, once you’ve updated the drivers, you need to update them from time to time to ensure they don’t get outdated, or else you will have to encounter Device Manager error codes again.

Method 3 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle and stress involved in updating drivers manually, it is advisable to download and install DriverFIX.

DriverFIX is a smart, innovative, and feature-filled software embedded with an intelligent algorithm that quickly detects problematic drivers, matches them with the latest and compatible versions, and updates them immediately and automatically in just a few seconds and a couple of clicks.

It’s as simple as it can be. Furthermore, with this software installed on your PC, you don’t have to stress and worry about when your drivers need to be updated again.

DriverFIX ensures all drivers are continuously and regularly updated before they become outdated.

Click here to download DriverFIX to repair Device Manager error code 31 and update drivers automatically and regularly.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.