Logo

Mail and Calendar not working with Cortana

Mail and Calendar not working with Cortana? As you know, Cortana was first launched way back in 2014 with an emphasis on its tight integration with both the Windows Mail and Calendar apps. This integration has been one of the highlighting features of this Personal Digital Assistant. However, there are some users who reported that the Calendar and Mail integration with Cortana is not working on their Windows 10 computers. This kind of problem could be due to several factors like the loose integration between the services, incompatible versions of the components, and many more.

According to the users who experienced the issue, the features affected are the syncing of calendar appointments, sending emails via Cortana, and so on. To fix this problem, there are several options you can try. You can try to restart Cortana’s processor run the Windows Store Apps troubleshooter. You could also try to relink your Microsoft account or reinstall the Mail and Calendar apps, as well as reinstall Cortana.  For more details, follow the suggestions given below.

Option 1 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 2 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 3 – Try to relink your Microsoft Account

You might also want to relink your account in Microsoft using the Windows 10 Settings app.

  • Open the Windows 10 Settings app.
  • Next, navigate to Accounts > Email & Accounts and from there, go to the section of Accounts used by Email, Calendar, and Contacts.
  • After that, select your email account and select Manage.
  • Once done, a new panel will come up where you have to click on the “Delete account from this device” link.
  • Once you get a confirmation, select Delete and then relink the same account. This should resolve the problem.

Option 4 – Try to reinstall or update the Mail and Calendar apps

  • Open Windows PowerShell as admin.
  • Next, execute this command: Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage
  • Once done, restart your computer and go to the Microsoft Store page to get the latest updates for both Windows Mail and Calendar apps.

Option 5 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 6 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Taskbar and select the Task Manager.
  • Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
  • Click on OK to open the PowerShell console.
  • After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if the problem is now fixed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Guide to Resolving Error Code 32

Error Code 32 - What is it?

Code 32, a Device Manager error, pops up when a device driver and other required services related to the driver are disabled.

The error code 32 is usually displayed in the following format:

“A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. Code 32”

When a driver experiences a problem, it is reported to the Device Manager. Though error Code 32 does not cause detrimental damage to your system, it can cause the loss of functionality of the hardware device whose driver is disabled.

Solution

driverfix boxError Causes

Error 32 may be generated due to several reasons. However, the most common causes include:
  • The device driver is outdated
  • The device is not configured as the default
  • Some other device is providing default functionality
  • The device driver is disabled in the registry
  • Corruption of registry values in the CD ROM Drive Class registry key

Further Information and Manual Repair

If you come across error code 32 on your PC, then repair it immediately to ensure optimum PC performance. To resolve this error code, try the methods listed below. If you are not a computer programmer, don’t worry!

The listed solutions are easy to perform, require no technical background or expertise and more importantly, these solutions are very effective.

Simply follow the instructions to repair error code 32 on your system in just a few minutes.

Method 1 - Reboot Your PC

Sometimes Device Manager error codes may appear due to temporary issues, which may be resolved simply by rebooting your system. If you are lucky, this might actually work.

By restarting your PC, you might be able to get rid of error code 32. However, if the error still persists, then try other methods given below.

Method 2 - Uninstall and Reinstall the Driver

To resolve error code 32, uninstall and then reinstall the driver. To uninstall the driver, simply follow these steps:

  1. Go to the start menu
  2. Type Device Manager in the search bar and then press enter
  3. Now in the Device Manager, find and then double-click the category of device that you wish to uninstall, for example, click on the Display Adapter to uninstall the graphics card.
  4. Once you have located the device and the driver you wish to uninstall, simply right click on it and then click ‘uninstall’
  5. Windows will prompt you to confirm device removal changes.
  6. Click OK to confirm and proceed.
  7. After that, simply restart your system to activate changes
  8. To reinstall, go to the control panel and choose Add/Remove Hardware and add a new device.  Follow all prompts to reinstall the device.

Method 3 - Delete Both the Upper Filters and Lower Filters Registry Values

As discussed above, sometimes error code 32 may be triggered due to corruption of registry values.

If this is the underlying cause, then delete both the upper filters and lower filters registry values from the registry. This will take about 5 to 7 minutes. Here’s what you have to do:

  1. Go to the start menu
  2. Type Regedit in the search box and then press enter
  3. Now locate the HKEY_LOCAL_MACHINE folder under  ‘My Computer’
  4. Click the |> or (+) icon next to the folder name to expand
  5. Here you will see a long list of subkeys
  6. Locate the correct class GUID for the problematic device
  7. Now click the registry subkey that corresponds to the device class GUID
  8. Locate the Upper Filters and Lower Filter values and delete
  9. Close the registry editor
  10. Restart your PC to activate changes

This will hopefully resolve error code 32 on your system if the error was generated due to registry value corruption. However, if the error continues to appear, then resort to method 4.

Method 4 - Update the Problematic Driver

Locate the problematic drivers and update them with the latest versions. This procedure is effective but time-consuming if performed manually.

It takes several minutes to identify problematic drivers and find the latest and compatible versions for each driver on the manufacturers’ website. And besides, you will have to perform updates continuously to ensure the error doesn’t occur again.

Method 5 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle, download DriverFIX.

This is a cutting-edge and user-friendly software program embedded with intelligent system programming and intuitive technology that identifies problematic drivers and updates them with the latest and compatible driver versions in seconds, automatically and on a regular basis.

By installing it on your PC, you can update all the drivers and repair code 32 in no time.

Click here to download DriverFIX to resolve Device Manager error code 32 today!

Read More
Jzip PUP Easy Removal Tutorial

jZip is a software utility published by Bandoo Media and is classified as a Potentially Unwanted Program. The software is an archive tool that used to compress and extract files in the rar, zip, and other formats. The program is typically bundled upon installation with other unwanted applications and is itself often installed in co-bundles. As of publication time, over 40 AntiViruses have flagged jZip as malicious or potentially unwanted.

It injects itself in Windows shell, providing quick access to the program by right-clicking on any file. jZip displays it's advertising in your browser, instead of the default search results, to better do this, it collects information about your browsing history and your current browsing session, so it can better target ads. This software, upon install, defines an auto-start registry key in your system, this allows the software to launch every time your computer is rebooted, no matter what Windows account you log in to, it also adds Windows Tasks, to allow it to launch by itself at random times, even when closed.

About Potentially Unwanted Applications

If you have ever downloaded software programs from the internet (shareware, freeware, etc,), odds are high you’ve unintentionally installed unwanted programs on your personal computer. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and quite often come bundled with freeware software. Once installed, most of these applications can be hard to remove and become more of a nuisance rather than a necessity. The idea of PUP was actually coined to define this crapware as something other than malware. The primary reason for this is that most PUPs get into users’ computers not because they exploit security vulnerabilities, for instance, but because the users grant consent to install it – unwittingly in many instances. Nevertheless, there isn’t any doubt that PUPs are still bad news for PC users as they could be incredibly damaging to the computer in lots of ways.

What do PUPs do on your computer, precisely?

The unwanted programs after installation display a lot of annoying pop-up advertisements create fake alerts, and quite often it even pushes the end-user to buy the software. PUPs which come as browser add-ons and toolbars are widely identifiable. Not just they needlessly take up space on your computer screen, toolbars could also manipulate search results, monitor your browsing activities, decrease your internet browser’s overall performance, and slow your net connection to a crawl. They might seem innocent but PUPs tend to be spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that might lurk inside. Even if the PUPs aren’t inherently malicious, these programs still do absolutely nothing good on your PC – they will take valuable system resources, slow down your computer or laptop, weaken your device’s security, and make your PC more susceptible to trojans.

Some tips on protecting yourself from unwanted software

• Read the EULA meticulously. Look for clauses that say that you have to accept advertisements and pop-ups or bundled programs from the company. • Typically, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t pick ‘Standard’ as unwanted programs will automatically be installed that way! • Have a solid anti-virus program such as Safebytes Anti-Malware that will protect your personal machine from PUPs. Once you install this software, the defense against viruses and PUPs is already switched on. • Avoid installing freeware software you will not utilize. Turn off or get rid of toolbars and internet browser extensions you don’t really need. • Only download programs from the original providers’ websites. Avoid download portals since they use their own download manager to bundle extra programs along with the initial download.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware may cause several kinds of damage to computers, networks, and data. Some malware types alter browser settings by including a proxy server or change the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all of the websites, and therefore unable to download or install the required security software to clear out the infection. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to eliminate malware in alternate ways.

Make use of Safe Mode to fix the issue

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eliminate hard-to-delete viruses. In case the virus is set to load immediately when the computer starts, switching to this particular mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove most standard infections.

Download the security program using an alternate internet browser

Web-based viruses can be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. The most effective solution to avoid this issue is to opt for an internet browser that is known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you safe online.

Create a portable USB antivirus for eliminating viruses

Another solution is to save and run an anti-malware software tool completely from a USB drive. Adopt these measures to employ a USB drive to clean your corrupted system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the exe file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you want to store the software files. Follow the activation instructions. 5) Now, plug the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware Features

These days, anti-malware software can protect your laptop or computer from different kinds of internet threats. But how to select the right one among several malware protection application that is available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are decent, while some will ruin your computer themselves! You must pick one that is dependable, practical, and has a good reputation for its malware source protection. On the list of recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb track record of top-quality service, and customers seem to be happy with it. Safebytes is one of the well-established PC solutions companies, which offer this comprehensive anti-malware program. Once you’ve got installed this software program, SafeByte's state-of-the-art protection system will ensure that absolutely no viruses or malicious software can seep through your computer. SafeBytes anti-malware comes with a myriad of enhanced features which sets it aside from all others. Here are a few typical features found in this application: Active Protection: SafeBytes provides real-time active monitoring service and protection against all known computer viruses and malware. This software will constantly monitor your PC for any suspicious activity and updates itself continuously to keep current with the newest threats. Most effective AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware which are concealed deep in your computer system. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your safety while browsing the world wide web. Fast Multithreaded Scanning: Safebytes Anti-Malware, using its enhanced scanning engine, gives super-fast scanning which can promptly target any active internet threat. Minimal CPU Usage: SafeBytes is a lightweight tool. It consumes a really small amount of processing power as it works in the background which means you won’t observe any computer performance issues. 24/7 Customer Support: You will get 24/7 technical support to quickly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Jzip without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Jzip

Files: File APPDATAjziptoolbaruninstallIE.dat. File APPDATAMozillaExtensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File COMMONDESKTOPEmoticons for your messenger!.url. File LOCALSETTINGSTempinstallhelper.dll. File LOCALSETTINGSTempnsb2.tmp.exe. File LOCALSETTINGSTempSetupDataMngr_jZip.exe. File PROGRAMFILESMozilla Firefoxextensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File PROGRAMFILESMozilla FirefoxsearchpluginsjZipWebSearch.xml. Directory APPDATAjzipband. Directory APPDATAjziptoolbar. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)extensions1e48c56f-08cd-43aa-a6ef-c1ec891551ab. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)jziptoolbar. Directory PROGRAMFILESWindows jZip ToolbarDatamngr. Directory PROGRAMFILESWindows jZip ToolbarToolBar. Registry: Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard.*, plus associated values. Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard, plus associated values. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_CLASSES_ROOTCLSID. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_CLASSES_ROOTCLSID. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 99D9640D-7DD9-4AB1-946C-AD779E1EABE0 at HKEY_CLASSES_ROOTTypeLib. Key jZipMediabarTb at HKEY_LOCAL_MACHINESOFTWARE. Key jziptoolbar at HKEY_CURRENT_USERSoftware. Value 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Remove <$PROGRAMFILES>WINDOW~4Datamngrdatamngr.dll <$PROGRAMFILES>WINDOW~4DatamngrIEBHO.dll from registry value AppInit_DLLs at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows.
Read More
What is Trojan Kryptik and what does it do
Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

trojan krypticTrojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe
Read More
Cannot start new hardware device, Error 49
In case you don’t know, the Windows Registry contains a System Hive which is a core part of Windows. The Windows operating system store various settings, options, and configurations. And if you encounter a Device Manager Error 49 for a device then it means that the system hive has exceeded its size limit. Worry not for this post will provide you with possible solutions that can help you in fixing error code 49. You will see the following error message when you encounter error code 49:
“Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit), (Code 49)”
There are instances when it may so happen that the device or devices are no longer attached to the computer but they are still listed in the system hive of the registry. For instance, if you were removing hardware and application for years but they weren’t removed from the registry then the size of the system hive keeps on growing until it hits the maximum limit. As you know, making changes in the registry manually, no matter how knowledgeable you are on such things is not sage since the registry is not only important but also complex. In addition, the System Hive is also a permanent part of the Registry associated with a set of files that contain information related to the configuration of the computer on which the OS is installed. To resolve this error, you must remove or uninstall any hardware devices that are no longer in the system. In fact, the Device Manager hides them by default so you need to enable hidden or non-present devices. Follow the instructions given below to set the Devices Manager to display devices that are no longer connected to the computer. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that type in “cmd” and hit Enter to open the Command Prompt. Step 3: Type “set devmgr_show_nonpresent_devices=1” in the Command Prompt and hit Enter to enable the hidden devices option. Step 4: After that, exit Command Prompt and tap Win + X + M to open the Devices Manager. Step 5: After opening the Devices Manager, click on View and then select the “Show hidden devices” option. This will show you all the devices that are not connected to the computer but are still mentioned. Step 6: Next, select a non-present device and click Uninstall from the Driver tab. Step 7: After that, repeat what you’ve done on step 5 for any other device that you no longer use. Step 8: Restart your computer. You can check the device Properties dialog box in the Device Manager after you’re done removing all the useless devices, to check if the error is now fixed or not. Moreover, you can also try running the Hardware and Devices Troubleshooter as it can also help resolve hardware-related problems. To use it, refer to the steps below.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Read More
Blinking or Flashing Desktop After login - Windows 10 Upgrade

Blinking or Flashing Desktop After login - What does it mean?

Upon updating to Windows 10, some users might encounter a blinking or flashing desktop after logging in. This will result in a repetitive restarting of explorer or you won’t be able to make the start menu and shortcut keys work. In addition, the network icon might not appear in your taskbar as well. Other Windows 10 error messages include error code 0xc000021a.

Solution

Restoro box imageError Causes

Your blinking or flashing desktop after logging in might be the result of problems with the bushell.dll shell extension, which is a part of the Norton Security Suite. Another possible cause for this annoying problem is an issue with your display driver since not all systems will use the same display driver and will depend on what graphics card you use.

Further Information and Manual Repair

In fixing the bothersome blinking or flashing desktop after logging in problem, you can do a manual repair method to address the root problem. You need to be familiar with the Windows command line to successfully go through the process. However, if you are not knowledgeable or confident enough to do this on your own, it would be best to seek help from a professional. Or, you might want to consider using an automated tool to solve the issue.

You need to identify first what’s causing the blinking or flashing of your desktop after login to properly address the issue. The following methods can be done if your issue is caused by bushell.dll shell extension issue:

Method One: Forcefully Terminate Process

  1. Press on Ctrl+Alt+Del then select Task manager
  2. Start a Command Prompt as an administrator by choosing the File menu then Run New Task.
  3. Type exe. Make sure to tick the checkbox “Create this task with administrative privileges.”

NOTE: Text input is most probably affected by the explorer restarts so you might need to repeatedly type some letters or to carefully input texts.

  1. In the Command Prompt, type taskkill /f /im explorer.exe. This will stop the blinking or flashing.
  2. Type cd “Program Files” afterward, type dir /s bushell.dll to locate where the dll is. (For example, purposes, use c:\program files\Norton Security Suite\Engine6422.5.2.15 as the location)
  3. If the dll file is not found, you can try repeating step 5 but this time, use “Program Files (x86)” However, you can proceed with the next step if you already located where the bushell.dll is.
  4. Type cd ”c:\program files\Norton Security Suite\Engine 6422.5.2.15” to change the name of the directory you found the dll in.
  5. Type ren bushell.dll bushell-crash.dll
  6. Restart now the system by typing shutdown /r /f /t o in the command line.

Method Two: Uninstall Programs

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode by pressing 4 on your keyboard.
  8. Log in then press Windows key + X.
  9. Select the Device Manager then expand Display Adapter.
  10. On your Display Adapter, right-click then select
  11. Exit Device Manager
  12. If in case you also have an older Antivirus utility, you should uninstall it as well.
  13. Restart

NOTE: You might need to download the latest Video Driver on a working computer. Save it in a thumb drive then copy and install it on your computer. If in case there is no native Windows 10 driver, you can also download the latest Windows 7 or Windows 8.1 video driver. Afterward, install it in compatibility mode.

Method Three: Use Microsoft System Configuration Utility

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode but this time, choose 5 to start in Safe Mode with networking.
  8. Check if your problem is present or not in Safe Mode. If not, then you are on the right track.
  9. Press on the Windows key + R then type msconfig to start up your exe file.
  10. Click on the Services tab then choose Disable All. Afterward, click on
  11. Once you’re prompted to reboot your computer, go ahead and reboot in Normal Mode. Check if the issue is still present.
  12. If the blinking or flashing desktop after login is gone, then you can just do a process of elimination.
  13. Start-up on your exe again then begin bringing up services a few at a time.
  14. You can turn on all other services except for the following which causes the blinking or flashing desktop after login problem: Problem Reports and Solutions Control Panel Support •Windows Error Reporting Service.
Read More
How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include: 1. the browser’s homepage is modified 2. your internet browser is constantly being redirected to adult websites 3. the default online search engine and/or the default browser settings are altered 4. you see many toolbars in your internet browser 5. you might find endless pop-up adverts on your computer screen 6. your web browser gets slow, buggy crashes very often 7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one. Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access. Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software. Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web. Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want. 24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns. SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies. In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\ConvertDocsOnlineTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertDocsOnlineTooltab Uninstall Internet Explorer
Read More
Fixing DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop Error on Windows 10
If you’ve been using your Windows 10 PC for a long time now, you might have come across a couple of issues – from minimal ones to critical ones like the Blue Screen of Death or BSOD stop errors. One of these BSOD errors you can encounter is the DRIVER_IRQL_NOT_LESS_OR_EQUAL Blue Screen error. This particular BSOD error is caused by iaStorA.sys, iaisp64 sys, Netwtw04.sys, nvlddmkm.sys, ndis.sys, wrUrlFlt.sys, and other driver files on Windows 10. This error indicates that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. When you encounter this error, just like a typical BSOD error, your computer will abruptly stop and you will see a blue screen with an error message saying:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (100% complete) If you’d like to know more, you can search online later for this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (wrUrlFlt.sys)”
The iaStorA.sys file is a software component that’s related to the Intel Rapid Storage Technology by Intel. It is a software solution supported by Intel Smart Response Technology which allows the PC to communicate with the hardware as well as externally connected devices. The Intel Rapid Storage Technology enables the Peripheral Component Interconnect Express or PCIe storage support, serial ATA RAID or Redundant Array of Independent Disks 0, 1, 5, and 10 support, and the PUIS or power-up in standby is also supported. To resolve this kind of BSOD error, you have to update, roll back or fresh-install the problematic driver. Refer to the options laid out below for detailed instructions.

Option 1 – Try removing the Intel Rapid Storage Technology or IRST drivers

The first thing you can try is to fix the Wi-Fi driver or the Ethernet driver on your computer to resolve the BSOD error. Take note that this option works not only on Windows 10 but also other Windows versions.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click on Uninstall device.
  • Now restart your PC and check if the problem’s fixed or not. If not, proceed to the next given option below.

Option 2 – Try updating the Intel Rapid Storage Technology or IRST drivers

If you’ve already tried uninstalling the IRST driver but you’re still getting the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error when you use your Windows 10 PC, then this means that the drivers might be corrupted or not compatible with the operating system version that you are using right now. So to fix the problem, you have to update your drivers. To do that, follow the steps below.
  • The first thing you need to do is to go to your OEM’s website.
  • Once you’re already on the OEM’s website, go to the Drivers section and get the latest version for your device and then try to overwrite it.
Alternatively, you can also update the drivers via the Device Manager:
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 3 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
Fix Copy & Paste issue in Windows 10
Copy & Paste function is an essential option in properly working Windows, from copying text to weblinks and many other sources like pictures and files it is one of the crucial features in Windows. When the copy and paste feature is not working we are somewhat left in Windows limbo, essentially Windows itself is working but without this specific feature it is very hard, almost impossible to get any work done, if you are an unfortunate user who has faced this particular issue do not worry, we have solutions for you.
  1. Update Windows

    Glitches come in various forms and sometimes they are introduced in updates, check to see if it is available Windows update and if it, download and install it, there is a very high chance that the next update will bring fixes for known glitches.
  2. Disable antivirus

    A good antivirus is an essential piece of software for any PC, however, sometimes it can interfere with the basic operations of windows itself. Disable it completely to see if copying and pasting will start to work, if this is a case, see can you somehow turn options off in antivirus or switch to another one.
  3. Run Check disc

    Corrupted applications and system files can cause issues with Windows functioning, the easiest way to solve this issue is to run build-in Windows Check disk utility and let it scan and fix potential issues.
  4. Run SFC

    If the check disk failed to fix the issue, run command prompt as administrator and type in sfc /scannow, file checker will go through all files and fix if it finds anything including corrupted system files. Reboot your system after the operation completes. Please note that an SFC scan can take a long time sometimes, do not interrupt the scanning process and leave it to finish.
  5. Restart rdpclip process

    Restarting rdpclip.exe can solve the issue. Open task manager and under process find rdpclip.exe, right-click on it and end it, then go to windows/system32 and search for rdpclip.exe and double click it. Please note that you will be able to find this process only if you are on a remote PC machine, on a local user machine rdpclip is not running.
  6. Rollback to the previous system restore point

    If this particular issue was introduced in the latest update and previous solutions have not worked, roll back to the restore point where everything was working as it should.
  7. Stop virtualization

    if you are using virtual software there is a chance that the shared clipboard feature is interfering with Windows, turn the Virtual machine off and try copy & paste again.
Read More
Clipboard history in Windows 10
Copy & Paste is an essential part of Operating and working on a computer. We copy and paste a lot of different stuff through our workday, moving stuff from application to application. In an earlier article today we have explored troubleshooting and how to repair copy-paste stopped responses, this time we are going to focus on a little feature of Windows 10 called Clipboard history. Clipboard history is a built-in feature in Windows 10 which lets you store multiple copies of different types and then selectively pasting them into another application. Let's say you have multiple copies of different text from different websites and you then paste everything or just some into a Word processor. If this feature sounds interesting to you then let's turn it on. Press the start button and then on settings. Windows 10 Start menu with marked settings iconIn settings window click on System Windows settings with System section selectedin system dialog click on the clipboard and on the right screen turn ON CLipboard history. Windows settings for Clipboard
Read More
VirtualBox displays Black screen
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status